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Union Street Automotive Inc
175 W Union St, Newark, NY 14513, United States
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Union Street Automotive Inc
Comments
Br
Review №1

Thank you great service and they dont charge storage if youre going to have them work on your car

Ja
Review №2

Always fixed right the first time!! 👍👍

St
Review №3

Great service, towing and reasonable priced.

ST
Review №4

Always a positive experience when taking my vehicles to be fixed. Honest and knowledgeable team!

Je
Review №5

I brought my car in to these guys and I cant rave enough about the awesome service! They did exactly what my car needed at the time, and suggested a few things that needed attention. I will definitely be going there before anywhere else for service on my car. Very friendly staff, fantastic service and good prices. Yes, I do recommend this place. ⭐👏

Er
Review №6

Staff was helpful

Tr
Review №7

Very reasonable gas prices. They still pump gas for you and clean your windows. Friendly staff and they do a great job in the shop as well.

Vi
Review №8

Recently my dad and I brought his Ford Ranger in for an inspection. This has been my dads garage for quite some time. Dad has had almost ALL of his repairs here unless it had to go to the Ford Dealer. We arrived on time and a young man came out, took the keys and instead of taking it into the garage for its inspection, took it for a DRIVE down the street first. WHO DOES THAT WHEN YOU GO IN FOR AN INSPECTION? I can see if there was an area of concern and then they told you but this was not the case. We waited an hour and then my father ( who is 88 and in poor health) went back to see what the story was. They failed his truck, took the sticker off and gave him an “estimate” for almost a thousand dollars. Dad was taken back. They said he needed wheel bearings and ball joints. He had new rotors a year ago and bearings were packed. In conclusion: we DID NOT have the work done there, thank God. We took it to a highly recommended place in Canandaigua and they ( without seeing WHY it had failed) did their own inspection and said the ONLY THING that was needed was the axle nut needed tightening, packed bearing and inspected it. From almost a thousand dollars at Gulf to 66.00 at “ our new garage”. Why go back when you find the best. These folks in Canandaigua go by “word of mouth referrals” and don’t need to advertise. The mechanic even brought dad and I back to show us what he saw. Bye bye Union Street Gulf.

de
Review №9

So I brought my van to them in August because it wouldn’t start. They did a diagnostic and told us it was the fuel pump. Ok $662 later we were back on the roads. Fast forward to June 15th. The van dies on me a block away from home. So I call Union street and they couldn’t get my van in until next Tuesday. Ok phase 3 just opened up so I understood why they were so busy. So in the meantime I called the dealership where I bought the van to see if they could get my van in sooner and sure enough they could look at the van on the 18th! Yes! But oh no... the dealership told me it was... the fuel pump! Oh hold up I just had that replace in August. So they showed me where you access the fuel pump and the access plate and the fuel pump are the original parts! Are you kidding me! Ok well if it’s the fuel pump then it’s still under warranty so bye bye dealership (he offered to replace it at and just charge us for the pump, no labor because they knew we being taken advantage of). So I have the van brought back to Union Street and a get a call from Travis and he says that it’s the fuel pump harness. They adjusted some wires that melted according to Travis and got the van to run. He told me that to replace the harness it’s gonna cost anywhere up to $1800! So to replace the harness is 3 times the price of a new fuel pump? I’m not doing that. So Travis says he can send a mechanic to a pick and pull but he gonna charge me for the time it takes for him to find one and get it out so at least another $200 already. Now I’m scratching my head because all the pick and pulls I know of they pick the part for you so you don’t have to waste time looking around. I guess what baffles me is what the dealership said. They never replaced my pump. Oh side note... the tow truck driver from Union street that got the van from the dealership told them that all my repair paperwork at Union street can’t be found. It’s hard trusting mechanics as it is and we explained that to Travis when we started bringing our car to them last year. But I guess some places just don’t care like this one. Anyone what the name and contact info on the dealership I went to send a reply. The guy at the dealership gave me his personal number. He felt really bad for us getting used.

St
Review №10

Most employees pleasant & respectful. Garage employee/manager was very rude toward my ethnic friends. Havent been back since

Do
Review №11

I needed to get my old rust bucket towed from my house to a dealership. Union st was the company sent by my roadside assistance. I received a call from the driver within 5 minutes of my request to confirm the details and he said he would be here within 30 minutes. He arrived before the 30 minutes was up and was very friendly and efficient, even though it required a bit more work than I think he expected. I would definitely recommend these guys for towing.

Ja
Review №12

If I could give a negative star I would ... Was told one price then other fees were added completely unprofessional do not go here. Avoid at all costs. I will be filing a better business bureau complaint with copies of everything I received.

Ri
Review №13

Have always been a great help. Honest bunch of guys

Mi
Review №14

This is by far the best kept secret in town! Friendly service, fair prices and excellent service + knowledgability on all things automotive (and then some!). I have been going there since I moved here almost 8 years ago + they keep my car running in tip-top shape (and my car is almost 10 years old). Whether you just need gas, a quick drink, accidentally run over something + need your tire fixed in a flash, an inspection or major repairs...they are THE ONES to go to! Great place, great people...you cant ask for anything more :)

Ma
Review №15

Motorcycle inspection quick and easy. The guys were great.

Ro
Review №16

Jeff always gives great service for a cookie 😉

br
Review №17

Definitely go here for an inspection if you want to fail or pay for needless parts and labor. By far the biggest scammers Ive come across ever. My brother worked here he forgot to mention to me until after they tried to force me to let them do thousands in non needed repairs that the owner intentionally makes the employees find ways to make you buy repairs you do not need.

Ro
Review №18

I never got bad service and always great people to talk to when I take my vehicles in for repairs.

Da
Review №19

Very Friendly Very Helpful They have a Lot of Respect for the Customer the way it should be.

Sa
Review №20

Friendly and great service

Be
Review №21

Very detail oriented. Nice, polite staff.

Ka
Review №22

Always does a great job. Wont take mmy vehicle anywhere else.

Ja
Review №23

Very nice people . Very happy to help you with whatever you need .

Ma
Review №24

Love this gas station they are one of the few that still pump the gas for you !!! I hate pumping gas so yes this is highly recommended

As
Review №25

Everyone is awesome. Helpful and they care.

Re
Review №26

Very knowledgeable and honest. Great service!!!

Ri
Review №27

Very friendly. Quick, old time garage atmosphere.

St
Review №28

Kirk Jr was the best !!! Mad the impossible possible!!!

Za
Review №29

Gave me one price, then charged me more for less work. Last time we came here took 3 weeks to get the work done. Very rude and offensive tow truck drivers. Tols one price over the phone, then there charged us more. Would not even listen to us when we asked why.

Ch
Review №30

Best repair facility in the area. Friendly staff

Tr
Review №31

They do an awesome job here

An
Review №32

Great service

Co
Review №33

Great people and service

Ka
Review №34

Good people work here

An
Review №35

Great service!

Bi
Review №36

It took 2 and a half months of snow tires. It exploded. The store did not provide any help.

Ja
Review №37

Great people, very friendly

Ko
Review №38

I was traveling through the area and Union St. was there to help me when I needed it.

Ge
Review №39

Good.

Ad
Review №40

Good for gas

St
Review №41

Great services

Am
Review №42

They are good

Jo
Review №43

Nice

Ca
Review №44

Friendly attendants

Information
46 Photos
44 Comments
4.1 Rating
  • Address:175 W Union St, Newark, NY 14513, United States
  • Site:https://unionstreetautomotive.com/
  • Phone:+1 315-331-2525
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car battery store
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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