I took my Honda for a brake service to this auto shop. I was under the impression that they’d give me a full service for replacing my brake pads and rotors. Though, they didn’t adjust the parking brake which I thought would have been included. When I brought my car back and asked if they could adjust it for me. The owner helped and brought the tech who worked on my car to tell me why he wouldn’t adjust it. Mentioned to me that it had something to do with the caliper or the shoe. He didn’t seem clear with what he said. At the least, I would want them to adjust it for me. But I guess not.

Absolutely love the smile on this mechanics face I dont know his name but all I know is Ive never seen a mechanic so happy his smile was super contagious I love my experience solely based on that alone. Although its an extremely busy location, which usually indicates that theyre good mechanics

My favorite honest mechanics over 25 years going there. Best prices work guaranteed. I never had to return back from work done. Famous old town Newak business. 10 STARS

Always a guarantee that my car will leave this place feeling like new, great mechanics and Chris is just the best, very honest and up front never sugar coats anything unlike other shops, i live near by but i would recommend this place even if you come from far away .

I got my truck done. They fix the AC, rear brakes and tailgate! Chris is a great guy and his mechanics are top notch. Definitely going back for any automotive needs!! A+

Chris was awesome! Upfront cost, communicated the whole way. Any addition services were explained in detail and there was no pressure at all! Would highly recommend this shop! Service was top notch and satisfied with the work that was performed. Thank you sir!

Im from the Central Coast and I called to see if they could do a pre-sale inspection. Chris was very busy but told me he could squeeze me in. I brought the van in. Chris immediately recognized some problems with he sound of the engine, he communicated to me while being kind to the seller who was standing right there. I stopped the inspection because it confirmed some of the suspicions I already had. In 10 minutes he saved me $12,000 and did not charge me. I paid him some anyway.Chris La is a man of integrity and is a joyfully person to be around. He has great energy and as a lot of knowledge. I wish he was closer to where I live.

Chris was very communicative, honest, clear, and a delight to work with. Driving an RV with out of state plates is an invitation to be taken advantage of, but Chris and his team were just super. Recommending to all my local friends!

I’ve been going to see Chris for years. He is the most honest mechanic I know. I think of him as family and that’s exactly how he treats you. He is fair and his prices are honest. He has fixed my moms car, my daughters cars, and every car I have owned since 2012. If you want an honest mechanic who does great work, go to Chris and his guys. They are the best!!!

Great experience. Called and got an appointment same day. They had my car fixed by lunch. I will definitely be returning.

Ever since I got my lexus 5 years ago, Ive always been going here for literally everything! From a full tune up, water pump replacement, radiator replacement, brakes and rotors, you name it. All the normal wear/tear and replacements parts for your car, Chris and his boys will do the perfect job every time. Theyre passionate and they work extremely hard to keep you satisfied. Best of all, their price are very reasonable. This shop gets busy at times, so thats a great sign theyre doing good business, and make sure you call them first. Often time, youll be able to pull up right away. Best private mechanic shop in the bay area

I have bring my car here several times in the past 3 years. each time I am happy with the repairs, They are very friendly and courteous, I can feel the positive energy here. Each time when I pick up my car Chris always took me for a test drive and explain to me the condition of my car. I feel my car has found the right doctor who is knowledgeable and cares, I am happy with my services.

These guys are as honest. They wont rip you off. Ive taken both of my cars for various repairs, all done properly and without any problems. The prices they quote are not higher than average. You get what you pay for here, which is excellent work.

Awesome work by them. My 2007 Hyundai Sonata front brakes were totally gone. I couldnt drive more than 10 miles with those, so i had to get them replaced ASAP. I checked with other shops and they were trying to rip me off. I stopped by here (Automotive Service and Repair) just to check what they had to offer. I am go glad i found this place. They were quick to talk to me and take care of me right away. They did not randomly give crazy quotes, but they took time, removed the wheels and showed the wear and tear that had happened and told what needs to be done. Best of all they gave me a very competitive price. They resurfaced my front and rear disks and put new pads. The braking is awesome now. Thank you guys!

I had them do a small job and he completed it very timely. The customer service was very friendly and price was reasonable. I will Start them at five stars. Thank you Chris!

Chris and his team do great work. I highly recommend ASR.

After looking good reviews here I tried this repair center. I must tell you, every word written in reviews are true. Theyre really good. They diagnose correctly and charge reasonably. Theyre honest and sincere in their work.My car starts fine but as soon as I release accelerator, it dies. My case was handled by Chris and he does a good job. After repair, check engine light never came back and my car passed smog test also.I like to point out few things which I liked about them:First time correct diagnosis;Doing permanent fix;Reasonable charges;Good customer service;and most important theyre honest.I like to congratulate Automotive service & repair and Chris for giving good customer service to customers.Ill recommend all my friends to get the repair done here only.Best in Newark, CA. Better than any Fremont service centers.

Took my Toyota down here and it save me a couple grand on a pretty big repair, good customer service. Would take my truck back and recommend to other. Thanks again guys

Very friendly and transparent. They did major maintenance on my moms car at a fair price and explained exactly what they were doing and why they were doing it.

This review is long overdue. I originally discovered this place because I had a tire problem and they were the closest place by that could help me, and did! I had rotator resurfaced here and it made a huge difference in how smooth my car drove. They also even helped me fix an electrical outlet problem within my Honda Odyssey minivan. I also decided to bring my car here for service because AutoNation Honda seriously disappointed me. AutoNation Honda in Fremont charge higher prices but I figure it was okay on account of other amenities they offered (nice waiting room, courtesy van ride, etc.) but then the good service advisors kept leaving and didnt replace air filters like they should have (I found out at a later oil change). Since I have been bringing my car to Automotive Services & Repair Inc I have been much happier. I am treated like a friend and Chris takes a lot of pride in his work. They dont have a nice waiting room to sit in with your kid, but they do good work at very reasonable prices. I always like saving money!

Chris and his team are great! He fixed my old car and made it purr once again. I am very satisfied, thank you!

They did a good job repairing the AC on my RAV4 Toyota.

Got a brake service done here at the Automotive Service & Repair for 2011 bmw. great service with a decent price. few months after my latch on the trunk wouldn’t close. i brought it to get it fixed. another great job well done. my new favorite spot to bring my car if i got any problems. thanks Zane

One of the only shops I take cars to in the south bay. Talk to your mechanic and you can learn whats going on under the hood. Great fixes, good prices.

***HOSPITALITY***This is HANDS-DOWN the best service Ive ever received! Chris (the owner) literally was the most helpful and fair mechanic Ive ever dealt with. He runs a tight ship and has great and hard working employees, but he gets down and works on the vehicles too. I called in the morning for a quote regarding a crankshaft seal replacement (I identified the problem myself and usually do my own work but Im from North Carolina and here for work for a few months) and after talking with him on the phone I was assured he was going to do a great job and take care of the problem. He charges fair prices based on how long it actually takes them, even if it is faster than the standard time for service. This kind of honesty and integrity is NOT common. I dropped off my vehicle early afternoon after the phone call and was able to pick it up SAME-DAY with even extra stuff I had asked for completed (oil change, check-up, etc.). When I dropped off the vehicle and was waiting for a friend to come pick me up Chris made me a cup of coffee while he was in the middle of working just to accommodate me. When I came back to pick up the vehicle later that day I had to wait for a little while because he had other customers who were also picking up their vehicles. Chris treated everybody with respect and personally checked over each car and drove it with the customer to make sure everything was perfect before the customer left. I ended up being there until about 7 but Chris literally did not stop until the job was done. He personally washed underneath the engine bay so I could check for any more potential leaks or problems in the future, and BOUGHT ME DINNER along with his employees just for staying so late. I honestly dont know what to say but Ive never experienced this kind of service. Fair, quality and fast work. Shout-out to Chris and his excellent mechanics!!!-Yes would recommend 11/10-Yes Im coming back for any other vehicle issues

Really disappointed with this place. I took my car here last week for what was an unknown problem at the time. I called on Monday to make an appointment for Thursday. I go in on Thursday and I make it very clear I need the car back by the end of the day. Noon comes and they say it will be ready Friday. Again I try to make it as clear as can be that I need the car back by the end of the day. The owner, Chris, says theres no way he can do that and that I should uber around. So obviously he doesnt respect others and their time. Then I go there in the afternoon because the day has almost ended and I havent gotten a proper update. Chris barely explains whats wrong but he thinks its the head gasket. Common Subaru issue but he says it wont be ready until Monday and theyre closed on the weekend. Why would it take 2 more working days to take care of a common issue? So Friday morning comes and I call and tell them to have it ready by noon because I found someone else who will respect me and my time and have it ready in a day. Chris explains that they finally know whats wrong. More than 24 hours after i drop off the car, they are just getting around to figuring out whats wrong. According to the other mechanic I used it wasnt the head gasket. So not only was their service bad but their diagnosis was wrong. Just dont go here. Unless you dont mind leaving your car to sit in their small parking lot for a week or more and dont mind bad service.

Real solid shop, hooked me up with some real good tires

Brought in a 2008 Audi for a pre-sale inspection, which cost $100 and was done on the spot (I didnt have an appointment). The owner Chris seems knowledgeable and is very fun to interact with. The inspection itself was thorough and fairly quick, taking maybe 35 minutes. The only downside is that I had to wait 10-15 minutes while Chris was following up some issues with other customers over the phone - this seemed slightly disorganized.

Good people, hard workers, great customers service. Top of the line. 100% honest.

Chris is zane, is very professional In there automotive craft. This shop is high quality and has always help our families and all of our car needs, we highly recommend this shop. To all our family and friends.

Been going here for a couple of years now to have a routine oil change on my 17 Honda Accord. Chris, Zane and along with the rest of the crew has always been punctual and always took care of my car quickly. So, today I went to have my tires checked out this time because I had no idea what was wrong with it. Chris took time to show me with details and explained what was going on. I happened to have over inflated my tires bc i thought it needed air since the sensors kept on popping up. I thought there was some type of leak but im glad we took care of the problem. CHRIS gave me a huge favor by Not Charging me anything for taking his time to look at it. 5/5 would reccomend his services.

Tell Chris Kenny sent you

Very good service, fair cost, highly recommend!

This is my go to shop for last 5 years and last 3 cars. They always make sure my car is in tip top shape for the best price.

I cannot believe I actually believed Chris what he said and charged me $1800 for repair in my BMW Here we are into 2nd month and the pry he replaced is defective. Throttle body is defective and has to be replaced. Not only he jeopardized my safety, he lied to me and my son that he replaced it with brand new part. In reality he lied he never did. I will be calling my credit card company to make a stop on this charge and leave yelp as well. He is not trustworthy at all. Horrible experience.***********This is updated review********Thank you Chris for making it right and replacing the part and paying Eddie German repair shop for the repairs. It makes a huge difference when someone’s up to there mistake and makes it right. Thank you for understanding that to me my sons safety was important that something did go wrong when you replaced the part. I appreciate you going out of your way and making this right. Thank you.

This shop does more for your money than most places. For example, I took my car to another shop in Newark and was quoted $400 to change the thermostat and flush the coolant. Automotive Services and Repair replaced my radiator, the hoses, the clamps, the coolant and the thermostat for about the same amount of money and they used good parts too!! Talk to Chris, he is very professional and honest.

Excellent work and superb costumer service.

Nice work, excellent customer service. My car it’s working like new again.

Chris is the car doctor! Great customer service and keeps you updated throughout the day with text messages and calls. My car runs like a dream. Thanks!

They are very communicative so you dont feel like the prices are coming from nowhere. They try to do the right thing and recommend what to do. Price is average overall, but maybe I am getting better parts. I would use them for normal maintenance stuff, but the more serious repairs I would take to Fremont United Auto.

Excellent find in Newark... Hubby had a complete flat in back tire due to nail and Chris had him in and out in 20 mins! FIrestone would of insisted on a new tire. They fixed completely and at a great price... definitely going back. Thanks Chris

I went to Automotive Service and repair mid-August for an oil change and check my Camry 2007 le status early in the morning after many positive reviews on yelp. But they just make me frustrated and do not meet expectation level. First of all, they charge $37 for a conventional oil change which is expensive if they do not offer other inspection services. So I asked them what complementary inspection they will do for my car. They said mostly brake, fluid label tire pressure. As they have 5* rating so I thought they will do best of it. So I agreed and wait for 20min and asked the owner to inspect my struts and make a quote. But after an oil change, they said all are good and I need to leave my car their spot for a quote. So I get confused why should I leave my car for a quote I asked the guy, he said he needs to check the price but I said I want an estimate only. He said he will call me tomorrow. Then I leave for my office and find my washer fluid is almost empty and they put a sticker for 5000 miles for conventional oil and no oil grade is written on the sticker. So I back to them ask what happened the mechanic said its ok and normal. So I leave and go to another shop to cross check their statement. And that guy show me personally my rear brakes are 25%, very low washer fluid, front tires are 20%, also front brakes are 40% and said conventional oil is good for 3000 miles. And after a week I didnt get any call from them about a quote too. So I think this shop is not basically good for inspection and oil change and I am also confused about their level of expertise in others works. Wont go there anymore.

Zane was suppose to order battery for work truck came back he never ordered it!! Then is laughing like it’s s joke!! Poor customer service. Do not take your cars here bad customer service!!

Provides honest opinion, works with you if youre on a budget and on time service.

Zane is awesome and very helpful!

They fixed the problems with my car but they werent specific enough on what else was needed to be repaired but overall they did a good job.

Very friendly service

My sister went on vacation and I took her car, realized that she hasnt gotten her oil changed and it was about 2,000 over than when she was suppose to change it.ASR is my go to local shop. He treats his customers with respect.Ive only needed to do my oil changes here, but if you have other issues, I know he tends to drop off the customers to their homes if he has to work on your car for a long time.

Great service, very friendly, reasonable prices.

Charged me for new O2 sensors and labor, but when I went to another shop for the check engine light again, it was the same P0420 message, and they said that they were still the original sensors. I don’t know how it took them two days to not do anything.

Nice friendly service

Fast service

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