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Five Below
12080 Jefferson Ave Suite 500, Newport News, VA 23606, United States
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Five Below
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Wa
Review №1

A lot smaller than most Five Belows I’ve been to and it seemed to lack a lot of newer items that their social media page advertises. Overall, the employees there were nice and seemed to be helpful when you need it. Not bad.

Do
Review №2

The store is clean and spacious in some areas. I went in to pick up items for my daughter for her dorm room. Not many items for college dorms was in store. Eventually found what I wanted. Hoping this store will bounce back. I really like it.

Jo
Review №3

Great selection of random stuff. My sister needed some extra clothes while she was visiting and they hand a great selection on the wall in sizes Small to XL and surprisingly they were true to size if not a little bit bigger. Also the employees had a great attitude even though it was probably 90° inside since the AC was down.

Mi
Review №4

Tons of cute items at cheap prices. Not in love with all the self check out kiosks instead of cashiers though. Store is very clean and offers lots of seasonal items too.

Go
Review №5

I love their $5 graphic tees and shoes! Its a great way to stay stylish on a budget. I do wish the store was a tad bit bigger because it always seems so cramped in the aisles. Otherwise, I really enjoy my occasional splurging here.

Fe
Review №6

This store had more than enough items for which I needed. Thanks for the assistance from the store associate also!!

Am
Review №7

This store is nice. Sometimes you can find really good things that are worth the money. And then there are times that you find junk! The store is usually over crowded. The new check out lines are a mess. I get the self checkout, but then they put a register at the end of the self checkout and you cant squeeze by if someone is being checked out. Dumb design!

Ai
Review №8

It was nice and clean. It was a little busy when I went but the staff was nice. I found everything I need and also bought way more than I intended.

Ma
Review №9

COOL Store. Excellent, friendly courteous and professional customer service.

Ma
Review №10

I was upset at the fact that there isnt a cashier. Like Walmart you have to check yourself out. They dont pay me to work there. If you arent going to do your job (Im not blaming the workers) then give me a discount for doing the job your employees should be doing.

Je
Review №11

Five Below is awesome, the staff is great, but the store is very unorganized!

Sh
Review №12

Found all types of yoga items my new beginning yoga even pink items for breast cancer!!! Excited over all things but something about the things. Great job 5below

Je
Review №13

Store is clean and has self checkout for social distancing. Opens on-time every day. Sadly, not everything is below $5. Still, you get good deals on items that are too high quality to be sold on Wish, but not quite Best Buy material.

Ro
Review №14

One of my favorite places to shop

Re
Review №15

Easy to find items. Aisles wide enough for social distancing. Majority of the customers were wearing masks. Some of the employees were not. But I like shopping there and feel just as safe there as any where else.

Ki
Review №16

Friendly staff and helped me with my returns with a same day refund!

Ch
Review №17

Always a good stop for a phone charger

Yv
Review №18

Not a fan of self checkouts and the way to the registers is awkward. I didnt find as many Christmas themed stocking stuffers this year. The selection isnt as vast as the previous years. They also lacked a lot of sizes. And this was at the end of November and even went back a few days after black Friday. The register attendant was nice.

DK
Review №19

They have a good selection from which to choose. The staff is friendly also.

An
Review №20

I am more than impressed with this store. They have self check outs. Lots of cool stuff for the entire family.

pa
Review №21

Once again the food was awesome customer service was quick and efficient and fast and friendly

oc
Review №22

Be prepared this is always a busy store it seems like. I still like coming for the deals though. Got some gaming items for my son from here. So happy

Lo
Review №23

Very busy, but well organized with self service and regular checkout.It was busy, but everyone was masked and the flow was good.

Kr
Review №24

Not the place to go after Christmas 😔 took my daughter to spend her gift card and the shelves were bare. Very disappointed with the selection. I do not like that it is all self checkout now either, I dont get paid to check myself out 🤷‍♀️

sh
Review №25

I would suggest ear plugs when checking out, the beep on those registers is... loud.. very, very loud!!! 😱😱😱😱Other than that terrifying moment, this place is AMAZING!!! 🤑🤑🤑

Te
Review №26

In and out loved the new self check out.

Pa
Review №27

Obviously always love five below but there were way too many people very close to each other. Not good for covid

Ja
Review №28

Nice clean store helpful staff. And a nice spread of things to buy at low prices.

De
Review №29

Worker marking prices on items ignored my requests for help until I walked right up to her face. She gave me wrong info and I had to return 2 items, due to her lack of attention. The woman who works the front cash register was awesome and helpful.

Sh
Review №30

Great store. Of course great prices..

No
Review №31

First off the customer service here is disgusting.The black light skin girl with short curly hair & library glasses is VERY rude I told the boy that worked there that I found a phone on a shelf and she was just standing there and buts in & literally says nothing and snatches the phone from my hand and walks away and tells the person” oh yeah we found your phone no problem” & gives me a dead face Just plane out rude and disgusting & to top it off everything is scattered and unorganized! Never coming to this five below again! the one in Williamsburg & Va beach are my go to, everything over there is up to par unlike Newportnews.

Br
Review №32

Wonderful people working there. Just fun going there. Much Love

Sh
Review №33

Love the whole store and the customer service

Sh
Review №34

Love this store !!!! And the new self check out seems to make the lines move faster and the staff literally cleans after every transaction it literally can’t get any better than this

Do
Review №35

The last time I was here they were farther up Jefferson Ave. Its more centrally located now. I have been looking for an inflatable pool for the grand daughter. Saw a commercial this morning and who do you think has them, well 5 below has them. I was so happy, had to come and get one. Of course you cant come in here and purchase just one thing. I bought a few things. Great store

Li
Review №36

You can get some neat stuff there. Last year I bought some Taylor Swift parfum which I liked.

Ja
Review №37

Store name no longer represents item prices. Many items over five dollars.

T
Review №38

There kind of neat to shop at they have some interesting things

It
Review №39

Best store lol to literally buy stuff that is $5 and below. They have a VARIETY of stuff from art, electronics, tee shirts everything !! They even sale candy like tubes and all sorts lol.

Ph
Review №40

It. Was. Nice

Ru
Review №41

Visited on 20 Dec place was packed and the checkout line was long. By the time I was done choosing my items we were the next to checkout out. Staff was terrific and courteous.

sh
Review №42

Always clean and well stocked. Friendly, helpful associates. Found just what I needed. Hard to leave without getting something other than what I came for!

Ol
Review №43

Very organized and the quality of the items are good relative to the pricing, always excited to stop by

Am
Review №44

Cool place to find fancy and trendy stuff for cheaper prices 👌

Ke
Review №45

Ok store

St
Review №46

The employees all wore mask and were very courteous. The store was clean and orderly. I will be returning to shop again soon.

Jo
Review №47

My favorite store🤩

Le
Review №48

They needed a restocked badly

ti
Review №49

Staff very helpful

La
Review №50

Cheap cool items 😎

Ca
Review №51

Always packed but good deals!

Ch
Review №52

Stores good but I dont think they were following social distancing as well as they should have been

Ne
Review №53

Has new self checkout which is ok..

to
Review №54

Great Shopplng

Wi
Review №55

Love the prices and friendly staff

Sa
Review №56

Great deals 👍

Mi
Review №57

Great deals for last minute stocking stuffers.

Ca
Review №58

Came here all the way from Gloucester.Online they said there open today.Walked up to the door and baskets are blocking entrance. They have signs up suggesting their open. It would be nice if you would specify your closed on website.

Em
Review №59

Very helpful and polite staff!

Ju
Review №60

I love going to the store the prices are very reasonable

Ju
Review №61

Good customer service but how is it 5and below when the name should be 5 and above. Jus too pricey for quality of inventory

La
Review №62

I dont like the fact that some things are now up to $10 instead of $5 but I love going to this Five Below.

Ja
Review №63

Could not really find what I was looking for but it was okay far as other things

Fr
Review №64

You can find something for everyone here

An
Review №65

Cheap things my 16 years old and I enjoy shopping there for female stuff 😊

A
Review №66

Ratchet/hot girl summer city!!! Lol But good place for cheap candy

Ma
Review №67

Its an affordable Wonderland of Bargainsfor all your Activities and Household needs!!

As
Review №68

Never really go in this store but i heard they had letter boards( which they didnt) but either way i came across some other really neat stuff for a decent price so i was pleased

Av
Review №69

Something for everyone. If you dont find something for a special birthday from planning to decorating to gifts, you can always get a gift card. The aisles are neat and clean and all items are $5 and below so no guessing for prices. Staff is friendly and helpful.

Ch
Review №70

Love everything

Br
Review №71

Love to check out what they have to offer when in the area. Great place for phone charging cords or accessories as well. Check it out and you might find something that suits you.

Mi
Review №72

Lots in this place. Organized and stocked. Friendly service. Great prices

Je
Review №73

Low cost phone accessories, beauty supplies, dorm room decor and toys. Geared towards the tweenager/ young adult age group. Nothing over $5 so a great place for kids to spend their allowance. The items arent high quality, long lasting, theyre inexpensive. Great place to grab a quick charger or pair of headphones.

Gi
Review №74

Great store for tech supplies.

Sc
Review №75

I so do really love and enjoy having to go shopping over at the 5 Below which theyve got really good stuff to be buying like from games to books. Its a really good place to go out shopping for Christmas.

St
Review №76

Five Below is a fun store. While many of the items are a steal a five dollars, you have to keep in mind that you may just get what you pay for. Headphones/earbuds are a perfect example. Most will work pretty well and produce decent sound quality. However, they may not hold up over time. There are also now things that sell for more than five dollars (e.g., tech items). Despite some drawbacks, it is still an awesome store.

Su
Review №77

This store is chock full of exciting buys for my family at an outstanding price. I love this place! Im looking forward to returning in the very near future.There are so many things to look at. My seven year old granddaughter is amazed at all thats offered.

Tr
Review №78

Good deals and lots of candy options. Its clean and the customer service is good. I like the variety of items in the store as well. I always come out with something I didnt expect to even see in there. The quality is good.

Ch
Review №79

A whole lot of stuff for $5 or less. Good deal. Was hoping for more of a selection of household/decor items but no problem.

Da
Review №80

Love this place, never know what you can find in here. Perfect for kids bday part gifts, or phone cases, or even school supplies. My kids LOVE coming here and most of the staff has been there for a long time. Theyre VERY nice, and helpful. The store is always organized and clean too

Ce
Review №81

Always great! Wish I had more money!

N
Review №82

I absolutely love this store. But they really could use some improvements with their line and cashier customer service. I entered this store and the cashiers were more interested in a Snickers with almond and which was better; those or the original ones rather than getting the line down. So if you can stomach line and waiting for the cashiers to take random breaks to discuss idle nothingness, this store is stocked with a lot of great random things that you didnt know that you needed it until you saw it.

Li
Review №83

Have purchased many a cell phone case there...and the 9H quality screen savers!! Fun store to look around and see what they offer. Always friendly!!

Ti
Review №84

Lots of good stuff for low prices.

Pr
Review №85

Five Below has a decent amount of snacks, toys and more in a small place.

K
Review №86

Awesome stuff for the kids. They love looking and shopping for cheap but good products. Dont spend a bunch of money at other stores. Go there for an hour and everyone is happy.

ke
Review №87

Very nice people working there will go again

Jo
Review №88

It was great just didnt have enough sneakers in my size or larger pick to choice from.

Ra
Review №89

Everyone is so helpful & seem to really enjoy working there My kids shared the secret of 5 BelowCo worker love it exercise ball for work greatHeadphones charging cables for work & home they beat amazon quick candy fix clean professional if the parking was better I would probably go once a week

Ne
Review №90

I like 2 go 2 five below u always come out with something u wants

ra
Review №91

Cheap toys for bday presents and other stuff like books make up and clothes and of course candy

Ri
Review №92

It always have what I need

As
Review №93

I love this store. Five Below is one of my favorite places, the only negative is that (as far as I know) there is no bathroom in the store.

Ch
Review №94

Went to 5 below today. Bought a car charger and a cord. Thought it would be $11. It was $15. When asked why $15. The girl said 5 below is now 1-5-10 below. It changed 2 days ago. I said thats not right, every sign in the store says 5 below. Then she shows me a tiny sign that says. 1 5 10 below. I was told if you dont like it come back...I WONT

Ph
Review №95

GREAT STORE THAT HAVE SOMETHING THING FOR EVERYONE.

Jo
Review №96

Man, this place has some great stuff for a great price. Did some Christmas shopping here and satisfied the kids list. It was neat and tidy, organized and friendly.

So
Review №97

I really like how they sell a small selection of clothes and shoes. I wish they had a better toy selection thats why only 4 stars.

La
Review №98

There is SO much stuff in these stores its hard to take it all in. Its fun shopping here because you never really know what youre going to find...like my awesome score of two different flamingos koozies!!!

ti
Review №99

A great place to shop for assorted items. My daughter loves the printed shirts. My son loves the assorted headphones. Always something new to find every time we go.

Lo
Review №100

Great place to get stuff when you need something quick... umbrellas, lawn chairs... pool toys. Perfect place for allllllll the summer essentials!

Information
94 Photos
100 Comments
4.5 Rating
  • Address:12080 Jefferson Ave Suite 500, Newport News, VA 23606, United States
  • Site:https://locations.fivebelow.com/va/newport-news/12080-jefferson-avenue?utm_source=gmb&utm_medium=yext&y_source=1_MTM1MzkyNjUtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 757-249-2569
Categories
  • Candy store
  • Variety store
  • Fashion accessories store
  • Gift shop
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–7PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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