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A-Z Auto Sales
10000 Jefferson Ave, Newport News, VA 23605, United States
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A-Z Auto Sales
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La
Review №1

This place is Awesome!!! Great customer service and anything you need for ur phone whether it’s New or from the Stone Age!!!

SM
Review №2

We purchased a BMW X5 from A-Z Auto sales last week. It was the best experience we have ever had with a dealership. We have always avoided purchasing from dealerships, they’ve just all seemed sketchy-pushy to us. But A-Z Auto sales made the experience very comfortable and pleasant. They were not pushy in anyway. All the staff was friendly and provided the kind of customer service that is rare these days. They were very open and upfront with everything. Their processing fee was very reasonable compare to other dealers who charge $800-$1000. While purchasing the car I asked about the last oil change. They looked into it, told me it was coming up and they did the oil change for us with no extra charge. They have a nice lot of beautiful luxury vehicles in great condition. We are extremely happy with our purchase and feel like we got a fair price. This Is where we will be going to buy our future cars and will be telling all of our friends and family. We highly recommend A-Z Auto sales for your next luxury vehicle purchase.

ni
Review №3

I have bought 5 cars from A-Z Auto Sales in the past 8 years for myself and my family members.I like A-Z AutoSales, the cars are good reliable cars 🚗 and I have not had that many problems, meaning, I had to get brakes, a battery, alternator and get a motor for my window. I cant complain.PS ...I LOVE MY MASERATI, 650i BMW, and my Range Rover. If you are going to buy a high end car, mKe sure you get that WARRANTYSincerelyColey Cole of Virginia

er
Review №4

I hate the whole car buying experience! They made it easy to buy and were very reasonable on prices. I would advise that you look at the cars with a fine tooth comb to make sure you are getting a solid car. i went to look at one car and ended up buying another. I didnt have any issues finding something I liked and the purchase only took 1 and a half hours out the door. GREAT BUYING EXPERIENCE !!!!!!

Ho
Review №5

Based on the good reviews I trusted them with a deposit over the phone. I live 6 hours away. I paid a local mechanic to look at the car. Guaranteed Auto Service determined it was unsafe and in need of a number of repairs including a very expensive air suspension repair. It was freshly inspected but was not safe according to the repair shop. One of the tires was driven flat making it unsafe. Additionally one of the tail lights has a crack in it where water entered and fogged it out. So it was not visible. For a myriad of reasons the car was not safe.When I spoke to them over the phone to give a good faith deposit it was refundable. Once there was an issue he said I have a sign right here in my shop that say deposits are not refundable. Well I could not see a sign over the phone from NYC and its contrary to what you said before. Just think about what type of shop and what type of person would behave this way. If you honestly had a good car why wouldnt you just sell it to someone else and give me back my money?Be careful here. The moment there is a dispute they turn. The car was discounted before I saw it because they couldnt move it. Suddenly there are 6 people they turned down because I had a deposit on it for a few days. This has been my experience. Be careful they dont put you or your loved ones in an unsafe vehicle that shouldnt be on the road. They tried to do it to me. Stay safe!!

Be
Review №6

I bought a car from them in June, 5 months later I noticed it didnt come with the wheel lock, so I contacted them and guess what... they paid for a new one! No hassle, just did the right thing, how cool is that! These are the kind of people youre looking for when buying a car.

We
Review №7

Top notch place to buy a pre owened high line car!! Honest and customer service is 7 star!

Vi
Review №8

I personally think these people are great to work with. Very nice.

je
Review №9

Recommended by my uncle ( who is a mechanic) and 2 friends who also bought their cars here, I just bought my SECOND car from Farid ! A-Z is the only place we trust, honest and best prices around, they treat you like family ! I cant thank you all enough for the excellent service and help ! Keep up the great work!

Da
Review №10

Good dudes i recently bought a lex they fixed all the concerns i had.

J
Review №11

Flew from Chicago to pickup an Audi RS5! Initially spoke To Shaq via FaceTime to see the car. He took the time to start the car and walk around it. Everything was handled very fast and smooth through the phone with Shaq and his team. They got me approved ASAP.A-Z auto came and picked me up from the airport and even stayed later passed closing time, as my flight was delayed. I’d definitely fly out again for another car. Best part about it, a nice little road trip back home.

La
Review №12

They were very attentive and willing to help.

Ni
Review №13

Great place to buy a car!! Brandi made sure the sale went smoothly and was very professional. Would definitely recommend to anyone looking for a car!

Sc
Review №14

DO NOT BUY THE WARRANTY THEY ARE SIMPLY TRASH NOT worth YOUR MONEY OR TIME I’ve brought 3 BMW 750i FROM SHAQ he’s awesome and the cars are GOOD QUALITY nice used luxury cars But I’ve never been so disappointed with warranty company in my life it’s a complete nightmare

Ti
Review №15

Amazing people, amazing cars, amazing financing, amazing Warranties...did I mention amazing?? Entire process was simple, no pressure and I was taken care of like I had been buying cars from them for years. Chris, Shaq and Debbie, thank you for a great experience and to the rest of the crew for fixing small issues, washing the car and putting gas in the tank so I could hit the road for a cruise!! This is the place to go and will be back again in the future. Thanks again guys, this car is awesome!!!

Ga
Review №16

Nice people and very good price very good cars thank you 🙏🏻 ms,Brandi,, she is the best finance cars

Ro
Review №17

We left home today hoping to find the ride my husband has been seeking but knowing it probably would not occur today. Farid, Brandi and the team at A-Z proved us wrong. Fair pricing, an awesome warranty, excellent financing and an overall pleasurable, productive and painless experience is what we found at A-Z Auto. Thank you!!!

pa
Review №18

Shaq team did an outstanding job on selling me my 400 Mercedes.Shaq goes out the way yo take care of his customers. I am retired Marine.Thanks a lotThomas Murphy

Ja
Review №19

THIS IS THE MOST AWESOME PLACE TO PURCHASEA CAR!!!! MRS. BRANDY PENNY PUT THE W WONDERFUL!!!SHE WENT ABOVE AND BEYOND TO ENSURE I GOT MY DREAM CAR!SHES THE BEST AND TOTALLY ROCKS!!!!THIS IS THE ONE DEALERSHIP THAT GENUINELY CARES ABOUT THE CUSTOMER SATISFACTION IN EVERY ASPECT!!!!A-Z AUTO SALES IS THE BEST EVER....BAR NONE!!!!JAN ORAMA

Ca
Review №20

Excellent place to purchase a good vehicle. The owner is very polite and will work with you to get you out with a car. Before the of the day. My experience. I will recommend

me
Review №21

This was one of the most unprofessional experiences Ive EVER encountered!!! The OWNER (Shaq) agreed to fix a few issues on the vehicle I was interested in and agreed on a price and told me to come back and look over the vehicle once he was done to finalize the deal. He called me at 1:00 to tell me the repairs were ready for MY inspection and the car would be ready for ME. I didnt hesitate and went to pick my boyfriend up so we could review and buy the vehicle, I live in Virginia Beach and the dealership is in Newport News. One hour later the finance manager called me and said Dont bother coming, the car was just sold....... I am STILL furious and STILL on the hunt for a vehicle now! This dealership is the definition of a sleazy used car dealership!

do
Review №22

Just bought today. To be honest - you probably cant do better on price at any other dealer. There was no high pressure, trade and transaction was very smooth with Brandi handling all of the paperwork, and I got a vehicle I really liked. I wouldnt hesitate to go back.

St
Review №23

Came in and bought a Honda from them great service great deal worked wit me no problems warranty was available and drove off same day I highly recommend

Is
Review №24

Best used car dealership in the area by far. The staff are very professional and courteous, the service is top notch, and they only stock quality cars. I definitely recommend this dealership for anyone looking to buy a car.

Li
Review №25

I happen to drive by on a Sunday and spot a beautiful Lexus Rx 350 on the lot. I had my husband turn around so I could look at it. The owner happen to be there so he let me start her up and and I was sold! Monday morning I called Brandi and started the application, she went above and beyond to get me the best deal on this Lexus. When your shopping for a vehicle and getting financed the smallest details matter, how you are spoken too and treated as a customer matters. I highly recommend A-Z Auto Sales. The Entire staff is friendly and efficient. Thank you.

Ke
Review №26

Great service excellent staff and nice automobiles the wife is very happy with her purchase thanks will be back for me!

Mo
Review №27

Great service !! They sold me a great car & any problems it had with it they continue to fix it. they’re a nice company, i would definitely recommend them !!!

An
Review №28

The office Mgr Brandi and owner Shaq were both very kind, detailed, patient, and went above and beyond to meet the expectations of my out of state vehicle purchase experience!! Shaq drove 2+ hours to deliver my vehicle to me! Very happy camper! This is how you make and keep repeat customers!!

Jo
Review №29

If you need a vehicle for the best price in town, this is the place you want to come to. Brandi is the best finance lady in the business. The staff works for their customers to no ends. At A-Z auto you are more than a customer, you are family. I will only buy vehicles for Shaq and his staff. Thanks again

Sp
Review №30

Great people great service in an awesome selection of vehicles at great prices

Gr
Review №31

This is a nice place to buy a used high end car they are nice and clean the mileage on the cars are nice for the year of the car.

Ni
Review №32

Best car dealership in 757!!! They treat you like family not just a sale!!! Great selection Of vehicles, great service what more could you ask for!!! I will be back!!!

da
Review №33

Excellent !The service was greatI got all the information that I needed andBrandi was very informative, professional and friendly.Great experience. Yall keep up the good workThanks !

Th
Review №34

The owner there at AZ auto is simply a pleasure to work with. Whenever I go there hes always greets me with a smile. Hes a very friendly person. Thanks Shack.

mi
Review №35

I’m a very satisfied with the service from you guys! Make sure u ask 2 see Brandy or Cris they are going definitely get you right!

Ja
Review №36

All I have to say is excellent. They are the right people to do business with and Ill recommend them to everyone that needs a car. Thanks A-Z Auto Sales.

Ri
Review №37

Love my bmw I bought from here. Definitely able to work with you to get financing. And will go out of their way to make sure to accommodate anything you need. If I needed another car I will surely be going back.

La
Review №38

I bought my BMW through these wonderful gentlemen. There were a few minor repairs that needed to be handled, and they took care of it and even loaned me a vehicle while mine was being repaired so i had a means to get around. Always happy and smiling, and very prompt with their return phone calls. Shaq and his crew are the best. I will continue to come back

Me
Review №39

Shack (sp) was such a sweet man, he dropped the price of the car my husband and I wanted by a couple grand so that it would fit into the budget of the loan we were approved of. He also worked several hours making sure we had a good loan and an affordable payment. Because we had no credit buying a car was becoming a difficult process so he took over the reigns got us a wonderful car and did all of the work for us.

Ri
Review №40

Extremely happy with my vehicle purchase. Shaq and his crew are very knowledgeable. Great selection of vehicles and great prices. Will definitely be back to buy next vehicle.

sh
Review №41

Great dealership with its service shop can’t let u down, bc not only they sale them but they fix them if u need them!

E
Review №42

Most Pleasant car buying experience Ive ever had Shaq and his team made this very easy would definitely recommend

De
Review №43

They treated me with ignorances. Passing me through the office as if I was in important. Anyone who comes to shop should be treated with priority point blank. I make a second attempt to do business an the same run around persist..Never will I spend a dollers or an ounce of my time being treated like crap.Go ahead you might get a different type of treatment. Oh an by the way customer service still sucks..Charlie folk wayyyy better

Qu
Review №44

Luxury.

Ra
Review №45

If you want a nice car this is the place to shop a to z you wont be sorry I promise you that exotic cars

Re
Review №46

Great guys, and will work with ya.

TG
Review №47

Chris, Anthony, Brandi and Shaq are an amazing team that helped me get into a 2016 Chrysler 300. Drive Time said no, but A-Z said YES!!! Thank you guys!

D
Review №48

Shaq and his crew are good people ...they treat everyone like family!

Da
Review №49

Let me start by saying that my experience with Shack was very professional. I purchased a car about 5 years ago and I have not had one issue with it. At the time I was a college student and I was purchasing my first car from a dealer, Shack was very patient with me and help me find a reliable yet flashy car (lol) that fit my budget. Not only did he work with me, but also gave me gas money to fill up after my full tank was emptied. I have spread the good news, and now I have family members and friends purchasing as well. I have nothing but great things to say about Shack and his company. I will be returning soon!!!

do
Review №50

Great place to buy a car they will take care of you even after the sale!!! Found my new place to buy my next car!!! Military friendly!!!

Ka
Review №51

Best place if u looking for a car u guy need to go to this place better prices and customer service satisfaction I highly recommend this place for everyone They r very family and the best place to buy car from specially Shaq and his group

Ka
Review №52

They really look at for us. Very personable, a little different perception of the place, but once you meet Brandi and Shak you will be just fine and The head service person Anthony just a great bunch of ppl.

Mo
Review №53

Shaq Azizi is outstanding guy. He has amazing deals and quality car. Thank you

La
Review №54

Ahmed Rules!

Ta
Review №55

Love them

Ta
Review №56

Chris, Brandy and Anthony are the best!!!Got me a nice, reliable car from here!!

Ci
Review №57

I purchased my car there they provided excellent customer service and service overall I highly recommend this place.....

St
Review №58

Brought a car from here and it looked good and shiny but it turned out to be a lemon.Please be aware. Plus water damage

la
Review №59

When I first contacted Shaq about a 3 series BMW Ive been in search of, he was nothing but honest telling me that he was not selling the car until his mechanics repaired the window regulators (common issue). Once I viewed the car, taking notes of any details. I noticed a small dent in the hood. I mentioned it to Shaq and he went above and beyond by not only fixing the dent, he also got the front bumper completely repainted! He was willing to meet me at a price we both could agree on without having to deal with the uncomfortable back and forth haggling you usually get from most dealers.I dont want to over-hype this review as not everyone will have the same experience as I did. But if youre in the market for a vehicle, at least give this spot a chance. Finding A-Z Autos is honestly a diamond in the rough for me and I hope itll be the same for anyone else reading this review.

Ma
Review №60

Shaq was very good and knowledge about his cars. I purchased an Audi A4 (2006) and have had no issues. I even take my car to them for routine maintenance. He has an excellent maintenance staff

Pr
Review №61

Bought my car from here, minior issues with the car and they fixed it right away ... other than that everyone here was very helpful

mi
Review №62

Saw many quality vehicles on the lot and found the perfect one for my wife and me...Shack was professional all the way..We had a good car buying experience. M

To
Review №63

Norman and Shaq are so professional and experienced. They are a great team!

De
Review №64

Everyone there is helpful they help me more then one time and Ill keep going to them

Ri
Review №65

This dealership is A-1 good workers Shaq looks out purchase from here

Im
Review №66

They are the best i brought my car from them and i had one problem and they made it a mission to fix im a happy camper

De
Review №67

Fair deal, excellent service! Cant wait to buy another used vehicle in the future

Ki
Review №68

Great service!!!! Excellent crew that will make sure you get what you want!!!

Ji
Review №69

I bought a car with great deal and big smile on the face, Shaq is great human being and nice person, I love to buy a car again.

Ja
Review №70

Very professional with class...Shaq was great to work with..his philosophy is ...if you treat the customers fair....it makes more money for him in the long run...we were able to come to an agreement that worked for both of us....no hidden fees....no b.s.....tells you like it is...and his staff was very pleasant..i would recommend az auto to my family and friends....coming from someone who is skeptical of used car lots I found Az auto to be a breath of fresh air...funny how sometimes its the small mom and pop places that are the best...keep up the good work SHAQ what you doing seems to be working......GOD BLESS!

Bl
Review №71

There good people to deal with

Na
Review №72

The owner is really nice! I will definitely shop around again!!

Se
Review №73

Best car buying experience ever thanks Shaq & Brandi

Y
Review №74

I bought my car here and Shaq did not pressure me to purchase. I got a fair price for my trade in and a decent discount on the car I purchased.A-Z Auto Sales seems to have used cars for everyones taste. From Hondas to Mercedes. I really liked the fact that I could find the prices and CARFAX reports on the website so I didnt have to ask Shaq a billionI would recommend this dealership to anyone who wants a nice car and dislikes the high pressure tactics of the big dealerships.

An
Review №75

I have purchased three cars from this dealership, Shaq was great to work with and customer service was great.

Ho
Review №76

Horrible service and the owner is very dishonest purchased a lemon from him buyer be aware

De
Review №77

Great place for cars and trucks.

Mo
Review №78

They have good customer service.

An
Review №79

Just passed by did not stop there

Ed
Review №80

Ok

mo
Review №81

I purchased toyota from shaq 4 years ago i had no issue in 4 years . Intel i sold it this weak with same price .

Mo
Review №82

Bad Costumer service Dont waist your money Here!!

ha
Review №83

No other plce like it, i work here and bought 3 vehicles n past 3years, they have or can get what u want.

Hc
Review №84

A plus service and the best vehicle selection

To
Review №85

Great fast friendly associates

Fe
Review №86

EXCELLENT SERVICE...

Fr
Review №87

They got a Bentley...wow !!!!

mi
Review №88

Good peoples

Ro
Review №89

Pleasure to work with

Ro
Review №90

No one stop to help

to
Review №91

Great place

Al
Review №92

Very friendly

Na
Review №93

Great place

ki
Review №94

Excited

Information
23 Photos
94 Comments
4.5 Rating
  • Address:10000 Jefferson Ave, Newport News, VA 23605, United States
  • Site:http://a-zautosales.com/
  • Phone:+1 757-595-2502
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6:30PM
  • Thursday:10AM–6:30PM
  • Friday:10AM–6:30PM
  • Saturday:10AM–6:30PM
  • Sunday:10AM–6:30PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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