A good place to get your vehicle serviced. They go above and beyond your expectations.

Need to be more informative on what customers actually receive on service.

Josh was very kind patient and worked hard for me. I appreciate the experience!

Always have a good experience when I visit this establishment. It is the number one dealership for me. Still miss Justin, but your employees have my heart forever!

Great service as always. They really do care about you and work within your budget. Justin was amazing and so helpful this round. Military discount!

No hassles...professional and friendly.

Excellent experience with buying a new car. Kevin Smith is the guy to see if you want a fun, straight forward and honest buying experience

The staff is very professional and make you feel good about purchasing a vehicle.

I was welcomed and was given all the help that I needed to get in a vehicle. Josh Cobb and Cameron Womack did their thing. Thanks alot. I will be sending friends

Mark Carofano was very helpful at getting me in a safe car after credit mishaps and real bad luck walked away with a 2019 with only 700 down

Better bring proof of income. And a few thousand to put down upfront...

Cant say I purchased a car from them yet but their maintenance department is really good for auto service.

Excellent as always!! Brenda in the service area is fantastic!!

Been getting service here for years and never had a problem. People are knowledgeable and attentive. The waiting room is comfortable and the restrooms are clean.

Excellent service professional servicer writter william Rogers...you are an amazing young man.

I have been using this location for years to get my vehicle serviced and never had to prepay for a part. Was informed that this is the policy. Needless to say I was very frustrated.

Repeat customer for a reason.

Good service on the whole, however an hour wait to get an oil change; after making an appointment is mildly interrupting. That said, still highly recommend the service department. Very through and not pushy to get recommended services done right then. Always an overall good experience!

Goes the extra mile to make customers happy!

Got Oil changed. Love the atmosphere.

Love the shop. Very professional

Stole my keys one time.

Just took my friend to get her oil change and they are awesome

Great SUV buying experience earlier this summer. Car buying is not something I usually enjoy, but they made this process easy, fun & enjoyable! Thank you to Larry F. & George M.!

Bought our 2017 Hyundai Elantra there and continue to bring it in for regular service and annual inspection. The service department is top notch and the team on the sales floor are always friendly and always zero pressure.Well definitely buy our next new car there when were ready.

Very good customer service!!

Got a call telling us they were running a vehicle upgrade program and since my wife wanted something bigger we figured it might be a good time to see what was available. Complete waste of time. They knew we were leasing a vehicle (which we got through them) and their solution to ending the lease early was to add the total of all remaining payments on top of the price of a the new vehicle. Needless to say, we did not purchase a new vehicle and will go elsewhere when the lease is over.

Excellent customer service. Theyre kind, knowledable and helpful. Will always come back. Claudia Marin

I had an appointment for service at 10 am. I arrived early, about 925. The service writer told me it would be faster for me if he turned it over to the quick lane folks. Very nice and helpful. Had me out of there with oil change, tire rotation and a car wash a few minutes after my scheduled appointment time. As usual, a few recommendations for service, but I go in expecting that. I will go back again, no questions asked. Thanks to Kim in Quick Lane.

This is my second Hyundai that I have purchased from them. Next year I will be buying another vehicle and I will definitely go back to them. Their salesman are not pushy. Their service department is ideal. They keep your appointments on time as well as have a quick turnaround time highly recommend this Hall Hyundai

Great people great place

I love their vehicles. I love their customer service and I especially love the 2020 Genesis.

No selection.

Excellent service

Best sales team

Back in 16 I bought a new Mustang from here. I keep this location as my preferred service center. They take good care of my Pony. Well, I do too but nothing TOO mechanically involved.

Bew car in and out quick. Xaiver was great to work with

It was much more pleasant than going to Charles Barker with Alexis because theyre its not good there off of Jefferson but my place there with the Honda dealership take good care of you

I bought my Escape here and have returned for routine maintenance and one repair (covered under the warranty ).... everyone has been professional, courteous and the work was done on the promised schedule.....really pleased with my Escape and my experience 💪💪💪😊😊😊

Sometimes a little slow

I dont leave reviews often, but when I do, they are one extreme or the other. My wife had been looking to buy her first car on her own, Henry was our sales rep. We saw a vehicle online called to make sure it was still there then quickly drove to take a first hand look. Im usually hard on salesman due to the usual shark attack when walking in the front door, but it was hard to be overly aggressive when negotiating certain things because they worked with my wife so well! They have us a fair price for our trade in, worked with a few lenders to get her an awesome interest rate, was not hesitant to put it up on the lift to check the undercarriage nor to get a mechanic to walk underneath it to answer any questions we had. Even after leaving to get some food and we noticed a small noise in the steering, we drove it back an hour later and again without hesitation, apologized and sent us home in a brand new car until the issue was fixed! We were completely overwhelmed with the service offered by all persons involved in the purchase process, even more so it being a used car! Definitely worth the hour drive to that dealership and if we are still living in the area the next time we buy a car, this will be the first stop! Thanks again Henry and staff at Hall Ford Newport news!

I was a little late with my appointment. They were very nice and accommodated me with another time on the same day.

Little details stop them from being a 5 star ford. Over all, a nice little dealership that does good work.

The best! Service dept very accommodating Chris House, and Brenda very professional

Love love love them

Great service and straight forward! Took less time than rhey said it would and cheaper then told which is awesome!

Waited outside for 15minutes and no one even looked at me, I was looking to buy a Mustang tonight. Guess I will find a another Ford dealership to spend my money at.

Hall got me in and out for a state inspection lickety-split, no appointment. Great timely service.

Always great service st the service dept. Thank you.

Im giving them the benefit of the doubt, that they are going to fix my vehicle. This time.

Great place to check out a Hyundai their service is impeccable

Great and quick service. Staff are friendly and professional. Clean environment.

Great support and excellent service!Scheduled service for next day.

It was a great experience

Great customer service!

My favorite...if there were 10 stars, Hall would get them all. Professional all the way. Thanks Hall..

Very nice staff, knowledgeable about well.

Good service. Great people

Brenda was great as always

Stephanie is the best service manager ever.

Very professional and you get rushed into anything.. They let you make the decision. If you are just looking its okay with these folks.

Very friendly and easy to talk to for information.

Bought a new car

Nice selection on cars

Always friendly and quick service. 😊

Always a good experience when I take my cars in for service. No surprises very trustworthy and never recommend things you dont need.

They are good about doing maintenance.

No top of the line Hyundais. No hybrids on the lot. Never

Great place to buy a car.

Very helpful and accommodating people work here.

Excellent customer service!

Dealership that has vehicles. Nothing bad nor good.

Great service.

They tried to charge me $574.12 for a negative battery cable replacement...They have no integrity!

Outstanding service in and out as promised

Had too make several trips to get my truck fix because they did not have the parts

Don is the nicest service representative

Quick GREAT Service.

Friendly service .

Dont trust

They say they can help then you get into dealer and its another story

Great service and staff

Very friendly. And doesnt push

Great customer service

Hall takes good care of their customers!

Love the service

Nice cars

Great service

Nice customer service

Great customer service

Best dealership in town

Love them

Hall Auto is the Best.

Best

Well thats done inspection time

Lovely

Nice people

Nice

Excellent service

Very professional establishment.