Chris was great. Fixed my phone screen in no time. Will return. Great customer service great price

Good works great service no problems I got the screen on my phone replaced Im completely satisfied

Provided quality service replaced my granddaughter iPhone screen in under an hour 👍👍

I took my grandson to get his phone fixed and due to the seller (Patrick Henry) who sold him a broke phone...the guy at Boo Boo Wireless fixed other issues for him free. We were charged for the initial problem of course. He is truly a Blessing.

I was stressing because I used a cheap charger to charge my iPhone the night before. The piece broke inside the charger. As soon as I walked in, I was welcomed with great Customer service. On top of that, my iPhone was fixed in less than 10 min. When I upgrade, i will definitely be back to purchase an iPhone and the accessories. Boo Boo Wireless is AWESOME!!!!!

Patient and helpful and understanding nice atmosphere

It was more than I could have expected! First if all the presence of two African American Kings were all ready a dynamic initiation for me. They are very professional, very knowledgeable, and very captivating as far as personality! The respect they surrendered me was exceptional and the humbleness they imbued the air with was very kind. I was astounded with my finished product and the time frame in which it was completed! Thank you!🌟🌟🌟🌟🌟

Excellent service friendly people.customer comes first and loads of patience

Fast and friendly service!

Great place!!! Can get anything done at a cheaper price and good quality. Try it!!!

Whole time this the best phone store. 😴 wake up y’all because y’all have been sleeping on this phone store. Very nice phones with affordable prices. And the customer service is outstanding.

The saleman was very helpful. And caring..

Great knowledgeable staff. Good prices. Great service

Very Rude. And don’t know how to multi task

Great Service and friendly to the customers!

Very good service

Baby I’ve been twice and that was enough for me the first time was amazing which made me come back but the second Time I got it back my speaker wasn’t working but I kicked it to the side you get what you pay for cheaper than the rest so cool but I droppedIt walking my dog and it wasn’t charging meThinking I needed a new battery but I was over it bought a new phone but everything I have was on my 8plus so I got it fixed again but with someone else and come to find out parts was missing so I paid 50 dollars for something so minimal that should have been put back YOU GET WHAT YOU PAY FOR ITS A GAMBLE (iphone8plus)

Best prices in town they were willing to help me immediately and took less than an hour

I brought it my iPhone 7+ and my wife iPhone 8 at boo boo wireless to get repaired. 7+ wouldnt power on and my wife has cracked screen. I had gone to 2 other places to get mine fixed and they told me it was non fixable. Boo Boo wireless checked it and got it fixed for me. All this time I thought it was non fixable but boo boo wireless said otherwise. This guys are awesome and very knowledgeable. I got my wife phone fixed too and it was perfectly fine. On top of it their prices are very reasonable. Thank you guys for saving my phone because other places said my phone was done.DEF Recommend these guys.

Great place.. great service .. they fix phones they unlock they flash.. they do whatever and they also offer competitive prices on phones. They also buy phones .. if you have old phones laying around even if they are so old you forgot the password bring them in and turn them into dollars! Newer phones they offer great prices.. no hassle .. no trouble .. Ive been visiting these guys since high school and they always take care of me if you are in the area check them out dont waste a ton of money on expensive phones check the store they always have good stuff

Excellent service I needed my screen replaced on my Galaxy S8 to work with perfect

This business is a God send.., Saved my phone.

Great customer service

Didn’t fix my phone all the way and stole my clamps !

This place is the best cell phone business in the VA. they saved me money and my phone when 10 other stores could not do the same! I called a few times but when I went in I INSTANTLY KNEW WHY THEY WERE BUSY! Because they were so helpful and patient with me NOW I KNOW WHY THEY HAVE BEEN OPEN FOR 10 YEARS! I just want to say keep up the good work I will refer them to anybody! Try them out just be patient you will get your moneys worth!

Great customer service, and always helpful in helping you find what youre looking for, or if you have a phone that you are interested in selling. Convenient days, hours and help by delivering to you when possible as well. Very helpful!

Pretty helpful

Phenomenally skilled staff....very customer focused reasonable and quick.....highly recommend them

Always fix my phones they pricey but worth it and would definitely recommend them

Horrible customer service. Walked in several times and wasnt greeted. Long waiting periods. Rude. Not valued as a customer. I will never return. Ghetto employees. I will never return to purchase or make a bill payment. Steer clear of this environment. Unprofessional!

Always helpfull and its fun to go in there not like most phone stores u feel like ur a burden here u feel welcomed

Amazing prices and great men come there everytime treated like family

I buy an IPhone from him every year no problems ever just brought one today and I know its guaranteed

This place is the worst. They never answer the phone. theres usually three gentleman working in there, and it should be to where one can answer the phone at all times. This is Customer Service!! The voicemail is always full, and you cannot leave a message. There have been times, I have been in there, the phone rings and they walk pass, look, and just dont answer! Poor service. They take forever, and the place is ghetto and trashy.They will even answer and hang up on you! Business could be a lot better if they would sharpen up on their CUSTOMER SERVICE ETIQUETTE...

Terrible customer service! Very disrespectful and they do not back their work. Phone stopped working after less than 2 months of getting fixed here because of an internal problem that was due to faulty work when they replaced the screen. Do not waste your money here.

My daughters iPhone 6 had a cracked screen. Boo Boo Wireless fixed it for about $120. Phone worked fine. She dropped it again and could not afford another $120. As a surprise, I went online and bought a replacement screen for $38. I have done this repair before (not on her phone).When I opened the phone, I found screws, and even the shield that keeps the cables plugged in, missing. No one else has worked on this phone. All I got was responses like, Maybe the parts fell out when she dropped it., and You SAY no one else has worked on it. . No help at all.The guy in WalMart charges $125. I bet he puts all the parts back in.Dont trust Boo Boo Wireless to do it right, or to stand behind their work.

Always great service when i visit this establishment. Id recommend them to all my peoples✌

Great customer service! Anytime I have phone issues they have resolved it in a timely matter. I have been a customer since 2002!

So I saw their ad on tv & thought let me look them up online. The 1st warning sign was when I googled them to try to check out their website it took me right to a YouTube video. Any well known business has a up & running website. (No brainer) The second warning sign was I called them & no one answered the phone. So I called them two more times thinking they were just really busy. Nope they didnt answer the phone all three times. Finally the third warning sign was all these reviews & many more on other sites posting horrible reviews. I find it very hard to believe they truly want business. Seems to be run by idiots. Will not be doing any business with them!!!

Each time I go to the store I receive excellent customer service from these guys . I would recommend them to any any one in need .

Absolute worst customer service. Walked into the store and was not recognized at all. The most I got was a few sideways and frankly rude glances from the customers and associate. Rude music playing in the background. Disgusted. If you want a good deal, get your phone from eBay and get a plan from metro pcs. Dont waste your time at this place unless you want to feel less than human.

Boo boo wireless is a great place to get any part of your phone fixed. Just 2 weeks ago my mom went to Boo boo wireless and they fixed her android phone in 2 thru 3 days.

They are the worst customer service cell phone office in the city of Newport News, For the life of me, I cant understand why they are always out of the office and the appearance is freaking ghetto. Not to mention the store is so trashy and it always has something else to sell in the office, like baby clothes and other crap some one is trying to sell off in the store. I regret going into this office to pay a bill.

They give decent prices

They used to be great.now tney do not andwer the phone ever

I went to get my iPhone unlocked, and the unlock never went through. I also have yet to get anyone to answer my calls.

Excellent experience. Extremely knowledgeable.

Never had a problem with their service

Great service. Very helpful with the new technology.

Great place to get phone repaired.

Been calling for some days now. No one ever answers its simply ridiculous

Boo Boo and his worker are unprofessional in my opinion, he dont care enough to provide excellent service, you stand in there and wait forever to even ask a general question, Black owned business I live for but get some more business minded people in there that care, customer service is a must and this place lacks it all day long!

5 star Services

Great place very helpful employees

My mom and step dad got new contracts there and they suck badddd

Nice team, friendly service

Very professional good price

Fast prompt service.

Highly recommend....

FAMILY

Everyone is professional

Everything is cool with me

Good

Excellent customer service

You think you can answer the phone???

Awesome

Nice