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sweetFrog
12515 Jefferson Ave Ste 140, Newport News, VA 23602, United States
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sweetFrog
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Tr
Review №1

This Sweet Frog was perfect. All the machines were working with a variety of flavors. The toppings bar there were so many choices and even different choices compared to other Sweet Frogs. This place was clean with plenty of tables and chairs to sit.My kids loved all of the drawings on the wall.

Ka
Review №2

The selection is stupendous for both the flavors of frozen yogurt and the toppings. It was the best place to have frozen yogurt for the first time hands down!

To
Review №3

A very nice treat for a Saturday afternoon. Pleanty of topings nice selection of flavors. The young woman attending the store was very polite and helpful.

Ch
Review №4

Yum! So many toppings ! Good variety !

Ar
Review №5

Showed up at 10:30. They closed at 10, had mopped the floors cleaned the dining area and put most everything away for the night. We were seen standing at the door half hour after they closed and they unlocked the door let us in to get our yogurt and brought our toppings of choice from the back into the front so we could satisfy our late night cravings. So thankful, did not expect it at all. Appreciate the kindness we were given. Went completely out of their way for us. They took customer service 1 step further then neccessary with all the sweet frog treats. How could they not receive 5 stars.

Je
Review №6

Love Sweet Frogs frozen yogurt! The shop is always clean & toppings are always fresh. I highly recommend!

Ma
Review №7

The yogurt and toppings are as described.We are members of the rewards program and the offer for the weekend was not as described in the text offer. The cashier was apologetic, she didnt send the text. Opportunity to communicate better with customers and staff.

Ja
Review №8

We always enjoy visiting SweetFrog! The kids have a tendency to go overboard on the toppings, but it is all part of the fun. Tons of different combinations of flavors!

Re
Review №9

Amazing frozen yogurt I love the variety of toppings.

Je
Review №10

Came here in 88 degree sun- there were no tables inside available when we checked out with 5 kids so we went to sit at the outdoor tables after noticing they had at least 3 large sun umbrellas for the outdoor tables propped up in the corner- I asked the check out girl if they would mind bringing umbrellas out for us to be in the shade outside. She said sure then asked the manager and the manager then told us that no we couldn’t have umbrellas because it was “too breezy”. Literally no breeze whatsoever, they just didn’t feel like bringing them out and back in. Our party of 7 had to sit in the direct sunlight with melting ice cream due to the managements laziness. Would never come back or give this establishment our business again, and I never write bad reviews!

Za
Review №11

We love coming here! Great topping selection, and usually 8 or more different froyos!

We
Review №12

Sweet reminder of a place from my home town called very berry! Tasty frozen yogurt with more flavor choices than one I been too. What I ordered was pomegranate, rice Krispy treat, peanut butter, and cookies and cream! Yummy

Ta
Review №13

I enjoyed my time in there got me some yummy ice cream and got to put some toppings that I wanted on my ice cream which was awesome

Je
Review №14

This was my friend first experience with sweet frog and I couldnt have asked for a more pleasurable experience!!!! It was very clean they had great flavors!!!! I live in Virginia Beach but I will definitely come back to Newport news for the Kind and warm experience!!!! This location is a MUST!!!!!

Ti
Review №15

I love coming to this location. Always clean and friendly. My favorite is Island BananaWe have been coming here for years. Robin the owner is the best.

Jo
Review №16

Great for a hot day. The banana cream pie yogurt was amazing

Pa
Review №17

What can you say.. Is great dessert and always fresh toppings.

Al
Review №18

This is my go to spot for frozen yogurt, I personally love their tart flavor and the fruit toppings are fresh and taste amazing. The staff keep the topping area clean and are friendly

Ph
Review №19

Never had Sweet frog before oh boy my daughter shared her yogurt with me🤯 so good!! Im hooked just had some today!! Yummy 😋😋

Su
Review №20

Fun place for frozen yogurt with endless topping options.

Tr
Review №21

Great options, great prices, kid friendly atmosphere!

Co
Review №22

Sweet frog always hits the spot and delivers on a fun experience through their great staff and beautiful locations. Would suggest it to anyone with a sweet tooth.

C
Review №23

Sweet Frog offers excellent taste and experience for those that have never been and the ones that have been before. With a variety of flavors that often change to keep you coming back. A simple setup of choosing your bowl or cone and filling it to the brim. After that comes the toppings from sprinkles to Reese cups. An excellent place to bring yourself or if you choose not to be selfish, your family.

Jo
Review №24

Always great tasting yogurt! We love all the toppings!

Br
Review №25

Loved this sweet frog. A lot of selection of ice creams and toppings to go on it. Ot is self serve and the process it by weight. You can buy sodas to. The staff was friendly and helpful. It was clean and free wifi with public restrooms. Definetly reccomend .

au
Review №26

Very good yogurt ice CREAM. A large assortment of flavors and topping.

Sh
Review №27

Love this place, reminds me of when I was young. Grandma took me for frozen yogurt, love it.

Jo
Review №28

My wife and I make this our sweet treat spot. The flavor selections are always delicious. They have your usual vanilla, chocolate, strawberry, coconut, coffee, and tart. They have some rotating flavors of the season like green apple, pumpkin and watermelon. The toppings section is great too! The store is always clean and well stocked. The employees are always friendly and welcoming. If you want to taste something, as the person up front for some tasting cups!

Ch
Review №29

Always a great experience! Friendly staff keep everything clean and well stocked. All the frozen yogurt is delicious, and there are great toppings to complete the treat!

Je
Review №30

I love this place! I love the original tart flavor!! So yummy~!! They gave me a punch card. Even better!😉

mi
Review №31

Always Awsome! A little pricey but it always has been high.

Ca
Review №32

Nasty as hell, very unprofessional, the yogurt is awful. taste like it been sitting for hours !! don’t recommend, don’t get their toppings either, they touch them without gloves

Na
Review №33

Got my free Yogurt for Veterans Day yesterday (11/11/2018) and they were very polite!

Le
Review №34

This was the worst restaurant experience I ever had. Not only was the candy old and hard, the ice cream looked like it was sitting out for hours. Luckily I threw mine away but my friend has been sick for the past 2 days because of the unkept dairy they are serving. I had to make a review to not only tell you all not to shop there but for the manager to fix all these health problems in this restaurant. They have lost a customer for life!

Br
Review №35

Awesome yogurt place that is perfect for those with food allergies. I cant have gluten and they are perfect for marking each choice. Look at how many options!!

Ka
Review №36

Wouldve rated more than one star but I had the decency to call and warn them about their skittles being brittle and past expiration and then didnt apologize or offer a refund etc. I hope they did taste them and take them off the line like I requested so no one has to hurt themselves and sue for damaged teeth.

Ne
Review №37

Clean up is a must...Toppings bar was nasty looking..You have nuts mix in with fruit and gummies in sauces..smh!! Tables were sticky and gross!!

D
Review №38

Good yogurt and selections. Clean environment and safe practices.

St
Review №39

Their cake batter froyo is to DIE FOR!! LOVED IT

St
Review №40

Havent been here for 2 years. Dont trust this service. Their GPS is terrible

Ja
Review №41

So many options!! They make you wear a glove when scooping toppings also, which I appreciate!

al
Review №42

Service is amazing the whole place is really good I loveeee their fro-yo

Tr
Review №43

First time there and I was blown away at the selections of toppings. Not as expensive as I thought.

Le
Review №44

Toppings werent fresh and they were mixed with each other. Sprinkles were everywhere in all the toppings and I hate sprinkles!! Some staff members werent very welcoming either.

Fa
Review №45

I took the grandkids and they lived it. I would go again.

Cr
Review №46

I had a concern about my visit last night. The store manager, Robin, returned my phone call today within minutes. In addition, she was pleasant and wonderful to speak with. She was receptive to my concerns and seemed accepting of feedback that might help her improve her facility. Thanks, Robin!

Al
Review №47

First time there and I enjoyed the sweet treat!!

Do
Review №48

This is a very good place to eat frozen yogurt there is so many varieties for the yogurt and they even have a topping bar which is full of different stuff.Everything is so clean and it’s comfortable

Th
Review №49

Great ice cream and toppings.

Al
Review №50

Its tart and mango combo 👌🏽

Re
Review №51

Clean a quick liked the flavor option they recommended

wa
Review №52

I like this place!

Ot
Review №53

Great customer service. Tasty frozen yogurts. A myriad of toppings. Highly recommend it! It offers a friendly and family environment which makes it a good hang out spot for adults and kids

aj
Review №54

Deliciously a fun place to be. Prompt customer service

Na
Review №55

Lots of flavors to choose. The fruit flavors really stand out as they capture their fruits flavor. Also tons of toppings to choose.I really like that they have different size bowls to help control how much you get.

Th
Review №56

Very nice place to get a cool treat. Support SweetFrog if youre in the area!!

Ka
Review №57

One of my favorite spots to go for a sweet tooth. Although its a little pricy its definitely worth it. I love that there is a variety of flavors to choose from and even more toppings to select. Great place to meet up with a friend.

Br
Review №58

I love the frozen yogurt here! Great selection, awesome toppings, friendly service and great prices. Get the frequent visit card to save money on your future purchase! Bring the kids!

Di
Review №59

Love this spot! Frozen yogurt is the best with all the toppings u could think of just about. Friendly professional staff.

Ti
Review №60

Yogurt is soooo goood.

Ra
Review №61

Kids love this place. Always clean, staff always friendly, and so many toppings. Can never go wrong with sweetfrog

Wh
Review №62

Love me some Sweet Frog

Am
Review №63

It was good

Wa
Review №64

Granddaughter loved it and so did my wife and I.

Pe
Review №65

Delicious tasty and fresh.

Si
Review №66

They have the best frozen yogurt

Mi
Review №67

It was a super delicious dessert!

Ma
Review №68

Definitely a go to if you like frozen yogurt. So good it fools my 7 year old.

De
Review №69

Yummy

Wi
Review №70

Very nice place to visit.

na
Review №71

Very tasty. I love thier tart. Our familys favorite.

Ch
Review №72

Nice worker there. Delicious product! Clean environment..we will be back!!

S
Review №73

Get any toppings you want on your ice cream. Always clean and neat.

Ma
Review №74

The yogurts are definitely the best stuff about this place. Personal favorite is the strawberry.

Ir
Review №75

The flavors, the toppings, the atmosphere. For yourself or a group outing cone of dish, to go or stay. You will not be disappointed. Love it

De
Review №76

I love that they have a dairy free option and lots of toppings for vegans.

Ma
Review №77

I would just like to say that there is a sweet frog off of highway 17 or George Washington Boulevard that I cant find on google maps. Thats all but I do love going there for sports and birthday parties, they also have a good selection of flavors. A little overpriced.

La
Review №78

My family and I love this place! We try to make a trip at least once a week! The staff is always friendly and their tart flavor is the best! Were just waiting for them to expand nationwide so we can also enjoy at our favorite destination spots. Fingers crossed!

pa
Review №79

Great place to just relax and enjoy some frozen yogurt

Je
Review №80

Too good for my own health but well worth an occasional snack.

Jo
Review №81

This place is always on point...... clean bar always delicious flavors. Im always down to go to sweetfrog

Jo
Review №82

Delicious sorbet. Lots of topping clean tables

th
Review №83

Kids love this place allways clean and the staff are exceptional friendly fun and a fantastic place to visit when it is hot hot outside

Os
Review №84

Very yummy

Re
Review №85

Super clean place. The staff is very nice. The yogurt tastes great. Highly recommend!

De
Review №86

Family and I really enjoy this place. Nice treat for the children that isnt full of sugar. Fresh fruit with plenty of options to alternate each visit.

Sa
Review №87

I like that this sweet frog carries fruity pebbles. its hard to find at froyo places for some reason.

Er
Review №88

SweetFrog is an excellent spot to encourage anyone who loves frozen yogurt. It is very good.

Jo
Review №89

Best place to take kids for froyo

Ni
Review №90

Very Good Place to have Yogurt Good service

Ky
Review №91

I love sweet frog. We dont go often but I do love going. There are so many different toppings to choose from its crazy.

JM
Review №92

My babies always have a blast here!

Lu
Review №93

Great place for some dessert. Plenty of toppings, fresh fruit, friendly staff, and awesome flavors. No complaints.

Do
Review №94

Wonderful 💋

Ni
Review №95

Clean and kept items filled

An
Review №96

Nice location, very clean and friendly service at checkout.

Jo
Review №97

Awesome

Bo
Review №98

The icecream is great! The service sucks not friendly seems to treat black customers different.

Br
Review №99

Heaven in a cup. My favorite frozen yogurt place in town.

Ca
Review №100

We come here all the time. Our kids love it!

Information
86 Photos
100 Comments
4.7 Rating
  • Address:12515 Jefferson Ave Ste 140, Newport News, VA 23602, United States
  • Site:http://sweetfrog.com/stores/35118
  • Phone:+1 757-833-3764
Categories
  • Frozen yogurt shop
  • Dessert shop
  • Ice cream shop
Working hours
  • Monday:11AM–9:30PM
  • Tuesday:11AM–9:30PM
  • Wednesday:11AM–9:30PM
  • Thursday:11AM–9:30PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–9:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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