I went to buy a box spring real quick while moving, a man asked me if i needed help and i explained what i was looking for. He asked what size. I said full or queen because my bed is adjustable and i would take whatever they had. He off rip got an attitude and started talking to me like i was stupid. I didn’t catch his name but he was on the clock at 12:15 august 20th and he’s old.He need some customer service training or something.
Would be a nice store but half the product expired
Clean, a little empty in outdoor departments, well stocked in personal care. I looked forever for facial tissue. No one on the floor to ask for help. Big store with very little help.
I love this big lots! Associates are super helpful and friendly. Big lots is one of my favorite stores being they recognize mental health issues. Shopping at this particular location has been awesome. I shop in here with my baby stroller due to having to walk from home and the associates never gave me an issue and are always helpful! Thank you all for your great customer service!
The lady there was so helpful. I came 1 minute before the close and she helped me to buy the mattress. I need thank you
It was a typical Big lots they had a variety of things this one seem to have more food than others what Ive been to. Good store I would go again
I love this store! I finally became a member and you get AWESOME perks! They have given out FREE: DVDs, hand sanitizer, antibacterial wipes etc. during the pandemic if you are a member. Those things have really helped out! The batteries here are a GREAT price! The prices are always good! They had good quality slippers on sale for $10.00. The staff has always been friendly. Great dog products like 50 XL training pads for only $15.00. They are stocked well, clean, and great hours. I feel safe in this shopping center.
Went to buy a bed for my nephew, they were sold out of the size he wanted. But did find the stand for it. I love this store especially around the holidays.
They carry quality merchandise that transforms your house to a better home.
Not much here and theyre expensive
They have solid dog food / toys options for very reasonable prices. Not a bad stop when pricing furniture either. You should know about the products youre buying, though. One can end up with junk from here. It is a discount / clearance place.
Good prices, they even have good deals on furniture, I love buying my garden stuff there.... but the staff is the real gem. They always go out of their way to help and my recent trip the cashier really went above and beyond.
Customer service is non existent but the shelves are stocked and prices are good
They didnt have what I wanted but I like Big Lots
Sales associate had excellent customer service.
This store is closer for me than the larger, better stores so I’ll usually check here first for things for cleaning, decorating and other household items. The staff here knows my name. They are extremely helpful and have always gone beyond to help me. One guy couldn’t find some clamps I was Looking for and went so far as to get something from his own car that would handle the task. I rent The carpet cleaners from them. We even purchased a sectional them. I love This place.
One of my favorite stores for everything! You can find anything on Staff is very helpful! Love the Veterans Discount!!
Big Lots of wonderful place to shop at by all you need
Love Big Lots!!! Have found awesome items and love anything on clearance. Just shopped there last week and couldn’t believe the makeup on sale for $1.00...stocked up!! I usually get a lot of my exterior seasonal decor here as they have a unique variety.
Counter space for check out is ridiculously small. Makes checking out difficult.
Super friendly cashiers!!
Very large and clean with nice staff
Even though there was only one cashier and there was quite a line she moved things right along. I was able to get what I wanted for my nieces for Christmas and be on my way and a timely manner.
It was a good experience
Love they had organic dried fruit
I felt judged by the workers.
I really enjoy going shopping, they have a variety for the home and at affordable prices it is one of my favorite places. And your employees are very friendly.
Lot all Big Lots
Great deals, better get them early!!!!
A favorite of mines, shop there regularly for dry goods & products.
I have much respect for a place that offers a discounted price to truckers! Will use more
Always find what Im looking for and good sales
The store needs a face-lift and to be remodeled.
I recently bought a full living room set and the lady helping i think her name was Nicole was the nicest person she was such a big help just because of her i would go back again. She was the best.
Found alot of things that I came in for and I like the available priducts
Normally the visit is great. Today they had a sale, so the store was busier than normal. That wasnt the issue. I was in line checking out and the assistant manager Dave was speaking extremely terribly to an associate. I believe her name was Yvonne. Shes an elder, how dare you speak to her in that tone and volume AND in front of customers?! I was able to briefly mention it to the manager, the associate checking me out did as well. I am just furious at his lack of professionalism. Im sure he wouldnt want anyone speaking to his mother or grandmother in the tone he used with her. Please do better. If you cant be a leader that can speak respectfully to employees (even under busy conditions), then you should not be in that position.
Lots of discounts for quality items! The staff were very friendly and helpful!
Love getting my pillows here
Dave, the manager, and other associates were excellent! I was confused about my receipt and my daughter had lots of questions about prices. They were all kind, receptive, and accommodating. Thank you so much!
Love it. Like a mini Walmart need more food items though
Love this store! Prices are wonderful. Staff is nice.
Some times ok and some times thereis nothing that you wont to buy.
I.really.enjoyed.shopping.at.big.lots.store.the.exploying.are.very.friendly.and.very.polite.to.me.
The store has a lot to offer and the staff is helpful and friendly
Great deals on things you need-household goods, snacks, shower gel, toothpaste, party supplies, even furniture. We applaud their wide selection and custimer service is good. Store is older, but dont let it deter you from its great prices.
Cool experience. The staff was friendly. The lay out of the store made is easy to find products. I will go back.
Very good store. Manager is super cool and they have amazing stuff there. They stopped me from doing wrong and changed my life. Im officially changed because of them
Only had 1 line and it was down the aisle. My aunt couldnt find what she wanted because they changed things around, so we left and went to family dollar 🤷♀️
It was a true pleasure doing business with your store....especially, your employee Jeff! What a wonderful employee he is...you are lucky to have such a nice man working for you all.Thank-You again!Maria Cotter
I stopped going here and I live 5 minutes away. Out of all the employees I have seen, only 2 provide excellent customer service. One particular woman who works check out frequently is beyond nasty and she needs to be terminated. Because of her I drive to the Hampton location. I do NOT recommend this store to anyone. The employees there as well as management need to either be terminated or undergo extensive customer service training. This location gives Big Lots a bad name.
Best deal around.
Pleasant shopping experience.
Found a great deal on patio umbrellas! Much cheaper than comparable products at Lowes or Home Depot.
A very well stocked store but pricey.
I love the bargains and quality of the merchandise. Go Big Lots👍!
I really liked the furniture section. But the aisle werent labeled easily. Health and beauty was over the soda and chips area.
Great prices. Nice sales
I like getting K-Cups from Big Lots and checking out what interesting gluten-free foods they may have discounted... but on my recent visit, I found way too many foods that were past their sell-by date, some by months. Disappointing! So, check the dates on foods before you buy them here and youll be okay.
Dont shop here often due to covid 19 but it seems the prices are going up, many items I looked at cost more that the stores I go to regularly.
You never know what youll find, and the prices are decent.
Nice and new.
I went in to see the new Christmas decorations. And loved what they have to offer
Big Lots...is another one of my go to place...prices are always good....they have everything under one roof...great customer service....
Clean and organized. You will find your housewares here.
Always A pleasure!
I love Big Lots store because you never know what you will find.. The prices for the most part are excellent. The employees are always friendly.
I love this big lots. It always has what I need and more. I just recently bought a couch from there and I absolutely love it
This store I like they be having good deals
Great place to shop unlimited amount of inventory great prices food furniture house hold goods gardening supplies and a whole lot more
Good product helpful xmas items good employees
Thats my go to store its well stocked and the prices are the best.
I could live here. Great prices. Good selection.
Overall a good place to shop the staff is very friendly
The selection, prices & service was great.
Great deals, military Tuesdays, and all the best designs. Worth stopping by if you need anything for the home or for the holidays.
Has so much more than furniture lots of stuff
Variety of items to shop for. Had exactly what I needed could have bought more.
Big lots was a great experience and Id recommend my family there
Was pleasantly surprised by the quality of merchandise
Store a bit cluttered, but managble. Staff very helpful and professional. Overall, nice visit
Always enjoy picking up Christmas decorations from here.
Found what we needed. A loaf of bread and some soup. But always like the unusual stuff there
I love going to Big Lots. I can find things for my bedroom, bathroom, purchase food, snacks, clothes, health & beauty and buy food for my dog all in one place.
Nice place to get THINGS
Great prices unique snacks and international foods. One of a kind items since its a close out store once its sold its gone.
Wow!!! Great Christmas decorations selections etc
Well organized and plenty garden lovers stuff.
Though I always enjoyed Big Lots. Today my debit card was compromised. Thank God the bank was on lookout they were able to stop all transactions. Somebodys phone bill wont get paid. Haha I have the last laught
Got some good junk to make me happy.
Looking for new furniture n we found excellent, well made, name brand furniture for a reasonable price at Big Lots. We also feel that they have some of the best out door furniture in the 7 cities. Believe us, weve looked.
It was clean and organized, just obviously under stocked and shelf items that are very common.
So many cool things to see!
I love to come to this store because I always can find what I need.
Nicely stocked today.
Good place to get lawn items that are not too expensive also a good place to get personal hygiene items. And cleaning supplies.