My wife and I took a regular hand gun safety course at the shop July 2nd. What a glorious experience!!!! Our instructor taught us how to stand, some common sense safety, hold the firearm and how to aim. He showed us how to shoot with dominant and non dominant hand, I finally hit the “X” consistently and my wife hit the target in all vital areas. What a class!!! We loved it. We talked about what we learned all the way home and we live in Richmond. The staff were very friendly, helpful and knowledgeable. Thank you so much!!!

I have never had better customer service. They made me feel like family. My husband has a disability and they took theire time and helped him with whatever he needed. The instructor was amazing. He was so calming i left there with no ?s unanswered and the prices were affordable. Thanks to all of them we have a safer home and know exactly how to defend myself legally and safely. We will use no one but them thank you

The range is great for small arms.The CCW course that is taught by Juan Bell is a well presented, very informative course. Especially useful in regard to the new and restrictive VA laws. I think is recommended for anyone that owns a gun, regardless if he/she decide to carry outside of home or not.

Based on other reviews I was unsure about going to this range. But I found the staff to be pleasant and helpful. I had a nice range experience. Being a woman of color and a visitor stopping through, I only had the reviews to go by. Very glad I saw for myself. Range time is by appt only, which might have helped alleviate some of the issues written in other reviews. Ventilation was fine as I could hear and feel air moving around. Overall good experience.

You cant bring your own ammo you have to buy theres and its expensive! No thanks Ill go somewhere else.

I bought a new H&K P30SK from here a few months ago. Since its literally a 5 minute drive from home, I practice here often. Yeah, the ventilation isnt that great as others have said, but its a smaller indoor gun range & gets the job done. If you love to shoot, you dont really notice the powder in the air after the first round downrange, because your focus is now 7 yards in front of you! The CCW classes offered are definitely worth the fee, if you choose to go that route. The staff here is great & loves to joke around (only when appropriate, this is serious business here!) so you feel like you fit in.

Great instructor! I took my private session, not knowing anything about the firearms. It was 2 hours session, but it went by quickly. If I didn’t take this class, I probably didn’t hit all the target as I did! This place is very busy. Constantly has customers. Many different kind of rentals are available too.

Went with two friends around 1200 on a Friday. We were greeted and treated really nice by the staff. Utilizing our own eye and ear protection along with our own ammo we only needed to get targets. So it wasnt expensive at all. Plenty of room on the line.

Friendly staff and a great place to get a quick practice session with your firearm. Rental and instruction are also available!

I visited this shop today looking to purchase hollow points as well as a holster..being a. We gun owner I was lost.I walked in told them what type of gun I owned and they helped me load and unload my magazine as well as sign me up for the range.everyone that worked there was so nice and helpful and very knowledgeable.I will definitely be back to purchase more from them as well as use the range.I had the best experience here today.thank you guys

May I just say I was really happy with the people at The Marksman!. The staff was helpful and patient with me while processing a FFL dealer transfer. Not to mention I was a first time firearm buyer when I first did business with the firearms dealer. I have not used the range yet but I did purchase some ammo that they had for my Ruger SR1911 commander model, can’t wait to go back and m arrange a range date!

Recommended call first and talk to more then on person. I did and I got different info. Did not get to use the range.

Fantastic customer service. Took time to answer all questions. The range is roomy and they take appointments, so you dont have to wait in line.

Great range! Brought my own firearm, but plenty of rentals available. Bought ammunition there, and was NOT gouged like some other ranges do. Older crank method of moving targets downrange (as opposed to electric) but still very easy to use. Staff was friendly as always, and helped with any questions I had! Would definitely go again and recommend to others!

Very good concealed training class...I was a 1st timer and the staff made me feel comfortable, they were helpful and very friendly...Ive gained so much knowledge and I would recommend to anyone.

First off I cant say enough good things about the staff there. They are helpful and very informative plus extremely polite. Just today the gentleman named Steve sighted in an optic for me and I couldnt even force the guy to take anything for it. Simply said he appreciates my business. They have a large inventory of firearms and accessories at great prices plus penty of lanes available on their indoor range. Plenty of weekly specials and discounts for law enforcement, military, and CC holders. I definitely recommend checking them out!

Great little range with 8 lanes in a pretty quiet part of Newport News. Loads of parking, pretty easy to find too. The staff was knowledgeable and friendly and worked with us. Military/First Responder discounts too! Decent selection of rental guns, plenty of ammo, decent selection of consignment and used guns as well. Will absolutely be returning to shoot here frequently!They also have rental headsets and eye protection if needed.

Phenomenal people to work with! They were honest helpful and got things done in a very short time. I’ve never felt so comfortable making a firearms purchase. In addition I learned a lot. I got a great 101 education about the pistol I purchased and firearms in general

The range is OK, but one of the instructors is very arrogant. One of those guys who tries to show off his vast knowledge if you ask him a question. I would never use these guys because of the arrogance of their instructor.

Range is okay, I suppose. Ventilation is non existent and lighting is pretty horrible too, with this taken into account I think the fees are pretty high. The other range I use locally has good ventilation, good lighting, electric cranks as opposed to manual, lets you use your own targets, rents eyes and ears free AND it’s $6/session cheaper and $100/year cheaper. That’s pretty huge. I think if you are going to charge a premium price you could atleast maintain your facility. Anyways, Staff here is excellent, the only reason I gave 3 stars.

I appeared here in September of 2019 with three of my friends. When we arrived, we were welcome with nasty faces from other customers and the staff themselves. We went to the place to utilize their range and the man was taking in an arrogant tone which led me and my African American Counterparts to take our business somewhere else. In 2020, in Newport News- Virginia, there should no reason for racial discriminatory undertones in an establishment where ALL people have a love for guns and may want to purchase. I have another friend who was turned around from the shop with the same nasty behavior. Unprofessional to say the least.

Great experience. Bea is a great teacher! I love that the focus is on safety and self defense.

Staff friendly and helpful.

Fun inexpensive place to hone your skill, friendly knowledgeable staff, great place to shoot.

Went here to shoot my new colt 1911 and I was shocked at the markup on ammo but I guess thats normal for a range. The lighting is extremely poor and the ventilation system is absolutely horrible. I think a box fan from Walmart would actually be a better choice than the system the have. Considering there prices the range needs a drastic update. Im giving 2 stars simply because I like the older guy that works here as hes extremely knowledgeable on 1911s.

Just finished Security Officer training here for DCJS 01E. Instructor Mr. Bell was great. Very knowledgeable and engaging class. Ask lots of questions and you will be rewarded with comprehensive answers and conversations that will help solidify the lessons into memory. I loved every minute of this class and I cant wait to go back for more certifications. I highly recommend The Marksman.

The staff guy steve there is very rude. The other staff members are very pleasant.

The instructor plays games with ppl time and lets your certs expire

Decent small range, not my favorite place to shoot. Not sure how the back stop is made but I have been hit by bullet fragments twice from ricochets. Last time I checked you cannot shoot .50AE or 500 S&W there. Staff is generally friendly, on more than one occasion I have observed an older male staff member be condescending and honestly rude to anyone who he feels knows less than he does about firearms, as a 15yr LEO veteran and LE firearms instructor I can assure you there are better and friendlier ways to teach newbies about guns and safety. I’m not by any means suggesting folks dont go here, these are simply my observations of this establishment, for whatever it’s worth.

The Marksman offers the best DCJS training and instructors able to be had in the Hampton Roads area. I am an Infantry Officer who is transitioning to the civilian sector and the training that is given at The Marksman is military grade. They offer military equivalent simulators that are on par with weapon simulators I have previously used. The Cadre at the school are extremely knowledgeable, personable, and take the time to ensure any question you have is answered. My instructor throughout my course of training was Juan Bell, is highly recommended. The facility emphasizes safety first, and the training given improved my shot group substantially.

I’ve been here and worked with Steve many times. All my experience’s here have been very positive. The range is kept up well and they will not push you nor sell you into anything they wouldn’t use themselves. Will miss seeing them every weekend.

Great range and firearm store. I received personal hand gun training and the instructor was knowledgeable and friendly. Great atmosphere! It is my go to store for all firearm related items and instruction.

Been going to The Marksman since it was originally located where the old Peninsula Twin Drive-in was located on Jefferson Avenue. A lot of great improvements were made when they relocated to the current location; shame they let it go. Dont get me wrong; I still go to shoot, but it could really use a Extreme Make-over. Other than that; its great. Taught both my children to shoot and this was my go-to place, and will continue going as long as I live.

Marksman is a great facility and I train there regularity.

Great place to visit and shoot small arms. Good concealed weapon carry class!Staff are gritty but respectful 🤠👍Have also done 4 FFL gun transfers painlessly with The Marksman 👌

Great people, very informative, treated like family.

Great place and great Staff! Brought my brother in-law here as a first time shooter; the Staff made him very relaxed and he enjoyed himself. Will personally be making a bi-monthly visit here...prices are great!!

Juan Is an excellent Instructor. I learn a lot every time I attend his class, he keep you well-informed what’s going on in the bail bond business. I would recommend his class to anyone. Great class and instructor! Marksman offers the best Bailbondsman class.

I am giving them a one star because the ventilation was extremely poor. . it was hard to breathe, the smoke was very thick as soon as you walk into the range then once my partner and I went home to clean off we found lots of dark debris after cleaning our noses so I cant imagine how much was actually inhaled. Lead poisoning is a serious thing and shouldnt be taken lightly for customers nor staff! All that poor ventilation can have you taking lead home on your clothes, hands, in your car, etc. The lighting was poor as well and it was not very clean, debris and casings everywhere. For the sake of our health we will not be returning.

I took a Firearms Safety class at the Marksman. The instructor Juan Bell was great. His teaching technique is amazing. He is very informative and teaches in such a way you won’t forget the information. The staff at the Marksman are very helpful as well. I would highly recommend taking DCJS classes at this facility.

The staff at The Marksman are absolute fabulous. I went to the range and was very welcome even though I was not from the area. They even helped me figure out a problem with my AR-15 when it would not cycle. Offered some good advice and did not judge me or my friend for being beginners. Whenever I am in town visiting friends and want to shoot I will be going here!!

Very helpful, knowledgeable and friendly staff. Great place to go to the range and practice, as well as unbeatable prices. Highly recommend this gun store. :)

Range was in poor condition and seemed undermantained. It was cramped and was ventilated poorly. Staff was rude to my face and the selection of firearms to purchase and rent is basically nothing. Just go to freedom shooting center in VA Beach. Its worth the drive.

Excellent thank experience. Very friendly staff with a wealth of knowledge, excellent shooting environment. The facilities are a little small when compared to how busy they get, but thats just a sign of success. Overall could not have been happier with my experience.

Air quality was truly poor on my last visit to shoot. All lanes weren’t hot, yet the smoke was overbearing. I hope it was a singular incident.

Staff has always been very helpful. Andrew was very informative as an instructor. I have both rented and used personal firearms here. Have not had a problem here any time I have visited. It is very tight here but still manageable.

I took the CWC Mr.Bell and he did an awesome job with explaining everything, he gave everyone answers on any questions and didn’t make me feel crazy for asking questions. The best thing I liked was when we went into the gun range he could tell I was nervous and really helped me out and gave me great pointers. Thank you!

The best shooting range in town but I still wish they had more lanes as there can be a heavy wait time. I noticed the price of rounds is a little steep, but they do let you bring your own which is not a normal thing, so get your round ahead of time. Prices for range time, targets, and safety equipment, if you need it, are very reasonable. Range is clean and kept in working order.

The storefront isnt anything to really brag about. Theres not much of a selection of guns or accessories. I found the staff to be friendly and hospitable.The shooting range is its best asset. It features eight lanes. The range is well lit and long. The wait to enter wasnt bad. The people at the front counter said 45 min and I actually ended up waiting 10-15 min.The people that come here are usually regulars that enjoy shooting, so please dont be nervous, just respectful of your weapon and the people around you.

Love the Staff, The Instructors, Juan, Kitty, Andy were amazing, I learn so much. I have taken three different DCJS courses here. I highly recommend this place as a range, weapons dealer AND a DCJS Academy. I can never thank you enough for what I have learn.

Staff were knowledgeable, friendly, and helpful. Lighting was on-par or better than other indoor ranges Ive been but ventilation could definitely be improved. Otherwise they would have earned five stars. Despite the ventilation issues we would definitely go again.

Its an alright range for the price. The staff is pretty cool they are a little aggressive if you dont have your firearm in a bag or case, but I get it. The range is low tech for lack of better terms. The targets are moves by a hand crank, theres not a real clear distance marker, and the lighting isnt the best. But all in all if you have a hand gun you just wanna put a box through its not that bad.

The staff is good and I really wish I could shoot here. Unfortunately the ventilation is so bad in this place that it will literally make you sick and congested after a single time shooting during peak hours. I want to like this place but its just not healthy for someone who wants to shoot regularly. Id be willing to pay a higher range use fee for better ventilation. I hope they can bring things up to par some day.

Horrible experience, most expensive range I been to for ammo.... even with military discount. Lazy staff....DEFINITELY DO NOT RECOMMEND TO GO HERE... RATHER DRIVE AN HOUR TO GO TO THE ONE IN VA BEACH THAN HERE .. DO NOT WASTE MONEY TO GO HERE!!!!!!

Was going to take CC Class and was told three weeks ago that all a had to do was come in 30mins before class and fill out paperwork . Then today I call 1 hour before class to make sure all is well and Im told classes have been booked up and I was miss informed. Now what kinda customer service is that 👎👎

Staff is unprofessional and disinterested... no range manager just watches on “video” ranges littered with casings not swept up... ceiling tiles falling. So sad when they could corner the market. They think signing a waiver and checking ammo absolves from responsibility. If you’re a newbie go to colonial and be safe

My fiancee and I came here and really enjoyed oursleves. The staff was great and very helpful, and the range was clean and modern. There were several other folks in the range with us, but we never felt crowded or a lack of space. Will definitely be back!

Nice people working here. The range is old school with crank out targets but love the clothespins to hang the targets vs trying to get a target straight with tape folding on itself.Took the conccealed cary course with Juan learned a lot even though I had Cc in PA AND Ut, plus Juan kept the 4hrs interesting.

Helpful staff, inspected a WWII weapon for safety for me before shooting. Reasonable prices. I didnt like that they charged full price for a minor but insisted we only use one range. Would have seemed more reasonable to give minor a large discount since we obviously are only shooting half an hour each.

Very knowledgeable and professional staff. Made this novice very comfortable. Steve provided an excellent training class. Great experience all around. Planning to return frequently to the indoor range for lots more fun...

I have been coming to the marksman now since the beginning of June after the purchase of my first firearm. The staff has been extremely helpful and knowledgeable. Juan Bell helped show me the mechanical operations of my first firearm. I became more and more comfortable with the surrounding and staff. I just completed the 02E class for Private Investigator. Shannon Burley was the instructor. I thoroughly enjoyed her class and was able to obtain a lot of information. I would highly recommend anyone wanting to take private investigator please check the availability for classes

Very nice and knowledgeable staff. Reasonably priced compared to local competition. As for some of these crap reviewers, remember there are always two sides to every story.

I love The Marksman. It charges very affordable range fees. All of the staff are extremely knowledgeable. I have learned so much information attending DCJS and concealed weapon classes. Juan is a bomb instructor!!!

The knowledge I gained and the interaction with the instructors (Jaun and Shannon), had me wanting to be sure to become as well versed as I could be in my field of study. I signed up for more classes and will recommend anyone I come in contact with.

Love this place! Super nice staff and awesome indoor range. I meet up with friends for range days and have a blast. They also have their ffl so you can do dealer to dealer transfers with them as well. To the people that say there is low ventilation, your going to an indoor range with usually 8+ people in there. Your going to smell gunpowder.

The workers are very understanding and really try to get you the right firearm to meet your preferences and needs. Their prices are very competitive for the area. Unfortunately, they are limited to class 1 firearms. Their range is good for indoor firing but can be stuffy when full.

Dont let these bad reviews fool you the staff here is nice and friendly i just got my very first ar15 steve took his time explaining Everything to me he even put my new sights on at no cost Ill definitely be back and make sure i tell some of my friends to pass by my first time going here and i fully recomend them

Drove 20 minutes to try this place out. I get there right before 6 and the door is locked with a sign saying they close at 6pm during the Summer. Wouldve been nice if they could have this on theit website. Wouldve saved me a trip.

When I first came here to learn, I thought I would be judge because of my hearing n my speech but I was wrong. My instructor was kind n helpful n made sure I set in front so I can hear n understand what we were learning n Im greatful n I was even shock when the Instructor (Juan Bell) knew sign language

Very knowledgeable sales personnel.Prices are very reasonable. We had no problem with any ventilation and every staff member we came and contact with were very kind and helpful. We will be returning regularly!

I came in over Christmas with my two sons and my dad. Shannon met us at the counter and talked us through selecting a pistol to rent and shoot. She answered all of the boys questions on the gun, and they were quite confident when we started shooting. Before we left we ended up ordering one of our own! I have been back several times since and always look for Shannon to help me. It gets busy in there sometimes, but the quality and professionalism of the staff is worth it. Thanks again Shannon!

My instructor Quan was ABSOLUTELY professional and informative. He offers several different courses. The store has a large selection of weapons. My money was well spent.

The Marksman most likely remains in business do to being one of only a few ranges in the area. However if your looking to do an FFL transfer or a place to purchase new equipment there are plenty of options that offer a less abrasive transaction. I normally use Quartermaster Police Supply. Never will I go back to The Marksman.

The place is out of guns and they jacked the price of ammo sky high. They have one very young woman behind the counter that is rude and acts like she owns the place. You cant look at anything because she will not leave you alone like you are going to steal something are they that hard up for money? I was talking to one person and she just cut them off and said Ill handle it. I would of liked to of continued my talk with the woman that was talking to in the first place. I will be back I just hope things get better.

HEALTH HAZARD!!!The ventilation in the range area was terrible. Couldnt breathe at all. The employees enter the range area with masks on. That tells you they know something is not right.On top of that - $35 for 50 rounds of frangible 223 rounds with cheap powder that burns your eyes and lungs.Would never come back.

Mixed review I really want to like this place well I actually do like it for the range and price not bad. Not the biggest but also not the smallest range very decent sized range. As far as customer service well lets just say dont ask that question you think might be dumb because they will let it be known loud and clear that its a dumb question. Not a very good selection of firearms but enough to browse and possible make a deal I guess. If you happen to bring a firearm in the building please oh please for the sake of embarrassment it must be in an carry casee or rifle case. I really want to like this range/gun store however Id most likely only return if I had no other choice. I will say they have good discounts on the range if your military or law enforcement I was quite jealous me being neither but overall just experience this place for yourself. Your review might be better or worse than mine. 3 star from me almost a 4 with better social skills by the staff ( the lady at the range counter in particular)

Ive received great training with this company, Juan who is one of the trainers is very professional and is a great help when it come to properly filing your application process.

Condescending lady at the front desk and unhelpful gentleman at the rental counter. Not sure what their overarching customer service principle is, but its atrocious. Do yourself a favor, find another range.

Ive never come here and there isnt a large amount of people chatting, buying, shooting, etc. Business is doing good for them I would imagine. Came to pick up a handgun through a FFL transfer and the staff was remarkably nice and helpful. They know what they are talking about and are willing to help you out in anyway possible!Would recommend to a friend!

Back in January, my husband and I purchased a 6-month membership which only covers the $16 lane rental fee. In February, we found out we were pregnant. There is a sign in the facility that states it’s not suggested for pregnant woman – which makes sense because the ventilation is horrible for anyone. I called in April asking if we can either get a refund for the remaining months or at least let someone else use the membership – the answer was ‘NO’ and they can only offer a sappy $20 gift card!The way I see it, you already have our money, why not let another person benefit from my purchase???Needless to say, my husband and I will purchase a membership at another location when the time comes!I guess they get two stars because the staff is nice…

The customer service here is wonderful. They have been very helpful to my husband and me over the past couple weeks as we decided on and purchased guns. I absolutely recommend them.

The teaching was great and will I recommend this to anybody who looking for great staff who gonna teach u proper not what u think..

Went in and traded one of my weapons for a newer model. Fast & easy. Very knowledgeable friendly staff and people. Unfortunately I didnt get to shoot but look forward to next visit.

Great staff. The lady at the front was awesome. The range was perfect, smokey and shell cas everywhere. Going back soon.

Very affordable and generally nice. First of the month for military and LEOs pay next to nothing.Range is simple. Though VERY stuffy.

Female instructor is GREAT, just took my security classes with her. Cant say much for the counter help, seems they can only do one thing at a time. Old guy is rude as hell.

Outstanding CHP course. Instructor Juan is great! The facility and staff are thoughtful and accommodating.

08/21/18 —website says the range closes at 8pm. Got there at 7:15 and they turned us down saying that it was too close to close. They said the range closes at a quarter till 8. So we said we wouldn’t be that long anyways. Then a man said they don’t accept people in the range after 7:15. Get your story straight and make the official closing time at 7 if you don’t want people you come in after that time.

Terrible ventilation on the range. Tasted powder for hours afterwards. They really need to work on the range to make it an enjoyable place to shoot. Less than impressed.

Been doing my training here for years. There is no where you will find better customer service then here.Training is done by teachers who have real life experience in the field

Broke in a new gun here. They where nice people. No overbearing rang Master with control issues to tell you what he wants you to do every 5 min.. I was just left alone to do my thing and helped out when I asked. Overall good experience I will go there again.

My Dad currently goes there for recreation. He never mentioned anything to me about poor ventilation. Its a nice shooting range next to the railroad tracks on Industrial Park Dr.

Clean and Helpful! Though they may be able to improve the ventilation on the range, other than that perfect!

Conceled course was informative and I feel like I know what I needed to know and more.

Good place for a FFL transfer.

It’s a great place, they treat you like a family, had a great experience there.

I recently finished my armed security officer training here and was extremely happy with the entire experience. My instructors were Shannon Burley & Andrew Duncan, Both are very experienced in their field and I learned far more than I thought I ever could in a week because of them. I highly recommend The Marksman to anyone looking to get into the security field or to anyone seeking firearm & self defense training. I also found the staff working there to be very helpful and knowledgeable. The prices of their merchandise was so good that purchased a new S&W Rifle from them for a very good price. I plain on going back to sign up for a range membership and to take more advanced training courses as soon as I can. Thank you again to Shannon, Andrew and the entire staff at The Marksman.

My wife and I have a membership here and will probably will not renew. Ventilation is not good and temperatures in there is hot in the summer time where it is so uncomfortable to enjoy yourself from wiping sweat and trying to have fun shooting. The wife almost passed out because of it, not enjoyable. There are other places to go.

Dangerous range, I would not go there again if paid to do so. I had a year membership at this establishment but I chose not to renew it after being struck several times bye bullet fragments. When these events occurred I notified the range personnel and was usually just blown off and told it was Normal for an indoor range. After my year membership expired I decided to visit this range again a year later because its close to my residence and my wife and I had not been out in a while. I expressed my concern about being hit by bullet fragments to the staff before we were assigned a lane and said that i did not want a wall lane.There was only my spouse and myself on lane 4 wall lane and father/son group on lane 2. About 15min into shooting my wife steps up to shoot and before she can insert the magazine she is struck in the forehead by a bullet fragment from lane 2. She now has a large raised bruise on her forehead. There was one female staff member that went to check on her and offered her a tissue. After notifying the staff, about 5 min later someone came out to look around the ground for the round that struck her. His response was thats strange and after 30sec of looking walked away without so much as an explanation or an apology. Pretty much got the i dont care attitude. Now I understand that an indoor range has some risks but to be repeatably thumped by rounds is unsatisfactory and dangerous. I can understand being hit by casings every now and then jumping over the lane partitions but to have rounds bouncing back this regularly shows they do not maintain there backstops. Overall there staff was not helpful and there range is extremely dangerous. I would highly urge anyone to find another place to shoot.

Down to earth guys and gals.. even when they are busy its never a long wait and you dont notice it because youre having a real conversation with the staff.. they arent trying to sell you anything and dont judge what you bring in!