After years dealing with hearing loss and tinnitus, I decided to make an appointment with Lisa at Miracle Ear in Newport News. One word sums the visit up --- AMAZING! The entire process was flawless and very professional and knowledgeable. Lisa and her assistant were so caring and concerned about my feelings regarding my hearing loss.My hearing devices were ordered, and I went back in a week later to be fitted. Everything was ready, and Lisa and her assistant demonstrated putting the aids into my ear canal. I was speechless, emotional and could not believe the difference. I could hear everyone clearly, the ringing was not noticeable.Thank you Lisa, and I think Tomi, her assistant. I apologize if the spelling is not correct. Thank you for caring and taking me back to the World of Hearing, as Lisa said when I walked out. Thank you for helping me.

They were very thorough in their testing, and provided me with information about how to get a grant to cover my hearing aids! I had to meet certain criteria, and my income made me eligible. However, I have a good credit score, which made me ineligible!🥺 Theyre going to do everything they can to get my (AARP United Healthcare Medicare) insurances coverage to cover as much as they will. So I am a bit disappointed, but still very satisfied.

Had an appointment for 2pm today. Upon arriving, I was told that it would be at least 2:30 if not longer before I could be seen. I made the appointment yesterday and confirmed it last night. No effort was made then or today to advise me of the delay. This is an indicator of poor customer service. If they cant honor their appointment times then what will future service be like. Buyer beware.

I was absolutely amazed with my visit. Vicki Colston greeted me with a smile and warm welcome. Lisa Kyprianou was so knowledgeable and so helpful. She genuinely seemed concerned and helpful financially. I came out of there with hope that I will actually be able to hear again. I just cant say enough. Very, very friendly and very, very professional. I highly recommend Miracle-Ear to others in need. It was life changing.

I was absolutely amazed with my visit. They were so knowledgeable and so helpful. They genuinely seemed concerned. Very helpful financially. I came out of there with hope that I will actually be able to hear again. I just cant say enough. Very, very friendly and very, very professional. I highly recommend Miracle-Ear to others in need. It was life changing.

I brought my father to the Newport News store to have his hearing aids serviced. Not having them working correctly when in a world health crisis is not an option.His hearing aids were purchased in his home state. We had the pleasure of meeting and dealing with Lisa. I say pleasure because, she listened to my dad, asked questions and made sure to meet his needs.At 90 years old my father is sadly used to the fact that seniors needs or wants arent always addressed. Lisa was amazing and you can tell she loves her job.

Great place for a hearing test and tells you all that is going on

Hu c