My dealer away from home! I was travelling north when my car began to buck at odd speeds (thought it was shifting at odd intervals). Turns out after 103,000 miles the transmission was done. Thanks to Bennett who got right on it, he worked with my extended warranty company, and had a new one installed in a few days! I highly recommend Bennett and the Key Chevrolet dealership for their great work and fantastic customer service! Thanks again!

Great place to have your vehicles serviced. Fred is very nice and down to earth. I feel like I get a good shake every time I go in for service. I get the sense that they really want to make me happy.

These guys are absolutely amazing!! The service department is by far A++. I have traveled the country and I will always come back to these guys. Bennett, the Service manager makes sure all his customers are taken care of. Again top notch customer service. Thanks Bennett for my mats!!!

I worked closely with Kevin and Jason. These two gentleman were like a one-two punch. They took care of everything this was the smoothest most relaxed purchasing experience of my life. They valued my trade over the phone, since I live a few hours away in NY they had everything completed ahead of time for me. I think I was in and out in an hour and a half and most of that time was me waiting to get ahold of my bank. I look forward to doing business with these guys again. THIS IS HOW CAR DEALERSHIPS SHOULD OPERATE!

This was my 3rd purchase from this dealership. A found my experience to be most professional, understanding and accommodating. I had 2 appointments with Kevin and each time he was prepared, knowledgeable and flexible. Derrick made the final paperwork a breeze, able to answer any questions I had.I am most certainly going to recommend Kevin to any friends and family who are in the market for an auto.Deane

Shout out to the all new Key Chevrolet in Newport. Just purchased 2 trucks from Andrew Carter within the past 2 weeks and the experience was great 👍🏻 Also a thanks to Matt Natole for making the deal smooth and all of our needs were met. Oh and the service department was awesome. The used truck we purchased had a little snag but they were on top of it and took care of it promptly. Just FYI these guys have a really great diesel technician 😊

Joe Henderson is the best!!! He went above and beyond his usual duties just to accommodate us. He made us feel like we were family. He is awesome!!!If you need to purchase a car or whatever service, go here. They are all amazing!

Brought to tears for what they made work for me! Kevin, Jeff and Derrick are the absolute best! Their kindness and integrity were superior to any car dealer Ive experienced over the last 45 - 50 years. You can totally trust them.

I always receive great customer service at this Chevy location. Fred and Bennett are super helpful.

Great staff our salesman was Joe he was great to talk and made everything hassle free and the financing team there was unbelievable and got us a great rate and help the whole deal move forward with out any anxiety.

Kevin did a great job finding me the vehicle I was interested in and working to make my experience as smooth as possible.

We purchased this Camaro today at Newport Chevrolet. Ralph was amazing! My husband and I would recommend buying your next vehicle from this place and ask for Ralph.Thanks again Ralph for taking such good care of us.

Always go out of their way to help their clients. Also fair priced! I have tried dealing with other dealerships and I just can’t. Newport’s the only one I will deal with. Thank you to your team for making the buying process and the service process so easy!

The quality of the work and the knowledgeable staff in the service department are the primary reason we have purchased 4 vehicles from Newport Chevrolet Buick GMC. Were always happy with the workmanship and assistance from the service team. Fred was my primary contact on my most recent visit. As always, Fred was very helpful from the moment of my arrival to departure following the service visit.

The man that greeted me helped me from pulling into the shop all the way thru to check out. Dealing with one person made it so much easier! He was very upbeat and pleasant! Definitely was not expecting that at a dealership (name is Edward Fred Pierce on invoice)

Great experience with Becca at Newport Chevrolet. I got the car I wanted at the price, payment and plan. I highly recommend going here if you’re looking for a vehicle. Service is just as amazing. Thank you!!

Newport Chevrolet is a terrific dealership. Very professional, clean, and welcoming. Anthony Kanatas was a pleasure to work with. He took the time to work with us and our unique situation, and we were able to purchase a truck that we love! If you visit this dealership, please ask for Anthony. You will not regret it!

They always find something to rip you off with. Im sorry but I dont recommend them at all

I misplaced my paperwork and assumed that I had lost my $100 rebate. I called Bennett and he went above and beyond to assist me. Not only did he ease my mind by telling me I was still eligible for the rebate, he also processed it for me, I didn’t have to do anything. Great customer service!

Sales guy was awesome, too bad the business is shady, they tried to sell us a car for $7000 more than originally agreed upon even sent it to our bank, our bank was the one who called us and asked if that sounds right. Do not do buisness here. Nothing but lies. First picture was when I arrived to view the jeep. Second is after I test drove the car. Explain that, also have more proof..... edit pictures were uploaded backwards

Jason did a great job working with me to find a vehicle that suited my needs. He was diligent in his working out the numbers to fit my needs. Thanks for all the hard work!

Jason has got to be one of the best salesman I’ve worked with! I recently traded my Chevy spark for a Buick Encore and I couldn’t be happier! It was the first car he showed me too! He even told me that he wouldn’t put me in a vehicle that he thought was even dangerous enough to put his own daughter in. That definitely made me feel like I was apart of his family!

05/05/2021. The day before my birthday I decided to walk on in and look at some inventory. I did not think I was going to purchase a car. Let alone a 2020 with 28 miles on it. I had Kevin Kober as a salesman and his manager Matt Natole. They both made me feel very welcomed and talk to me like they knew me for a decade. Excellent customer service, hands down the best car dealer I’ve walked into. They didn’t run my credit through 12 banks. I test drove 4 different vehicles. I ended up in a 2020 Chevy trax with 28 miles on it. He gave me the best warranty. The payment was exactly where I needed it to be. They helped me understand multiple things I questioned and they were 100% honest. I will be back for another vehicle. Thank you for the experience !

$2,700 worth of work on a 60,000 truck is ridiculous. Dealership did nothing to try to help get known issues with oil and transmission hoses covered. Will never buy another Chevy again.

Great places are made by great people and Newport Chevrolet definitely has them !From Jeremiah who was our first contact by phone to Jason Nolin who was our Sales Consultant were outstanding.Jason took all the time we needed, even when we arrived just about closing time to finalize the purchase. 100% customer oriented.Thanks Jason and Team for making my Daughters first car buying experience a great one !

This was the most painless and seamless transaction I’ve ever had purchasing a vehicle. I highly recommend this dealership to find whatever you’re looking for. All of the staff I dealt with were friendly, informative and very professional. I worked with Jason Nolin to find a vehicle. He listened and did not rush the process which put my buying experience at a 10. I cannot give enough thumbs up.

Great dealership, very clean, atmosphere great, very friendlyJason N went above and beyond for me, looking for the best fit for me. Very friendly and knowledgeable.Will be doing all my service there, and highly recommend going there for all your needs

Hassle free. Sales person stepped back and let us make our own minds. No pressure. No sleeze.

5 stars as always! Huge shout out to Newport and the entire autosaver group. Best selection, best price, and best service. 6th vehicle and counting!

Great people. Couldnt work the deal but all went well on both sides. Class act from everyone.

Fantastic service from start to finish. Worked with me on my trade in. Everyone was so peaceful and helpful to work with. I will definitely become a repeat customer.

Worst dealership in the area. Aggressive salesmen, and a service staff that privately brags about ripping customers off for things like windshield wipers and tires. Don’t waste your time because they have no problem wasting yours.

Rebecca Ferland was very nice to work with, and super quick to find me a great deal. Need a new or used vehicle, definitely see Becca!

Great experience, easy in and easy out. Love my new leased Equinox

My family and I travel the country full time. We have dealt with many dealerships with customer service varying greatly. After dropping my truck off for service before flying out of town, I can honestly say the Fred Pierce in service has set the bar. It was a very pain free experience and after years of great experiences with the parts department I am pleased to report the service department is also top notch.

If I could give no stars I would. I called in to set up an appointment for an oil change. Someone in the services department asked me in a condescending tone, “Do you know who you’re calling?” I was caught off guard and wondering if this is how they talk to all of their customers. I did know who I was calling because I’d called their number through Google Maps. I’m currently a Dartmouth student, and I would never recommend this facility to any students who need work done on their cars.

This was the smoothest auto purchase I have ever had! 99% done on the phone. The delivery was on time, and the signing was very quick and efficient. Thank you so much for making this a comfortable and safe experience.

Everyone is friendly and the work was done in a fast and correct manner. I am still not 100% happy with the detail shop. When it was part of the dealership the interior shampooing was much better. The truck was shiny but not 100% clean. Meh...

Salesman Jason was the best. Ive been buying cars/trucks for over 50yrs and never dealt with anyone that can match him. Hes an asset to the Dealership and General Motors.

From start to finish a class act with a red carpet treatment. My salesman was thoughtful, manorful, confident not cocky genuine and knowledgeable without missing a beat. Created a positive experience without stress in a seemingly flawless transaction. A true dealership asset. AAA+++

Super friendly people and one of the easiest purchases I have ever had.

I was greeted very friendly. I was brought in quickly and my service was done extremely fast. Actually I was in and out before my appointment time.

First time dealing with these guys. Would definitely return. Friendly. Not pushy. Very helpful. Thanks Jason, Matt and the rest of the crew for making my purchase as easy as possible. Now if they would only offer to make my payments I would give them 10 STARS.

I had been in the market for a newer truck and had been searching the website car gurus. After a miserable experience from my local Chevy dealer, I found a GMC. I called Newport Chevy and spoke with the sales manager Matt. I made an offer on the truck and we were able to make a deal and appointment over the phone Now I live 3 hours away in upstate NY and I agreed on this without even seeing the truck. Today my wife and I took the ride to your place of business and met Matt Natole. He quickly grabbed the keys and a plate for a test drive and we also spoke with the sales manager Matt about the truck. Both of them made us feel welcome and relaxed. I am pleased to say that despite a few minor issues (that were quickly and happily addressed) I signed the paperwork and we were on our way back home. Very pleased with the entire experience. They even made a few jokes. I definitely will consider buying from them again. 3 hours isnt that far for a good deal and great service. Thanks guys.Ken GreenAmsterdam NY.

Great customer service. Very convenient!

Jason was awsome, quick and responsive. He worked with Finacing and my trade to get something that worked for me. Excellent experience and would recommend him 100%.

I liked the efficient drop off, and the safety measures with other people using my truck-plastic on the steering wheel and seat, sanitizing spray.

Very good experience buying a new car. Working with Becca on the sale was stress free. Signing of documents went very quick with Matt and it was wonderful to get a complete understanding of the options in the onboard software from Alex.

It was really the first time that we would be willing to drive for 3 hours one way to potentially trade in and purchase a truck. And Im very happy that everything worked out and the truck is worth the time and money we spent. The whole process was quick and transparent. Noah and Matthew did provide us friendly and professional services. Even though were not residing in NH, we would recommend our friends or family for their services if theyre close to them or willing to drive. Overall, it was a very pleasant car buying experiene! :)

Buying a vehicle yes maybe. Would never take anything to you for anything... huge rip off

Always good experience here either to get service or buying a new vehicle

Great dealership...efficient, friendly service...great selection of vehicles

The oil change went smoothly. I was in and out in and out in about 45 minutes.

Went in to check out a 2015 F-150 for my first post college purchase. Kevin and Matt were very reasonable and fun to deal with. We negotiated a great deal for my dream truck and ended right in the sweet spot of my budget. Amazing guys for both used and new vehicles with no pressure!

It was great very nice people the truck is perfect thanks

I was a happy customer till today. there service center has become a mess

Went for a recall on my ignition switch and key but couldnt get it without paying over 100 for a new key. Doesnt make sense I should have to pay for a faulty key. I dont know if its Chevrolets policy to try and charge you for recalls or just this place. Either way when I buy a new car later this year it wont be from here.

I recently came in without an appointment to have a tire patched. I had my 9 mo old with me, so I was concerned I would be waiting a considerable amount of time. Bennett helped me immediately when I arrived, and had me out within the hour. I was so impressed with the service and friendliness of him and everyone at Newport Chevrolet!

The experience was top notch and each associate I dealt with from initial contact with Tyler Stearns when I found my 19 Challenger on the web to coordinating the appointment literally the next day 2 states away and texting me throughout to ensure we knew where we were going, to meeting Anthony Kanatas and his friendly, professional, and expedient service helping me through the process to actually purchase the vehicle. They gave me a perfectly fair price for my trade in, and gave me all the info I asked for about my new Challenger. The car is gorgeous and I was able to drive the car off the lot, detailed and everything, within 2 hours of arrival and first seeing the car. Anthony even helped connect my phone to the car! After visiting our local Carmax, Newport Chervrolet Buick GMC service blew theirs away. Highly recommend!

Well the people are nice. Love the service for servicing your vehicle.Shopping for a car could be somewhat stressful. I liked it in the older days when you went to a lot and they actually sold what they advertise.Was looking for a Chevrolet Tahoe and just like other dealers we can find you one.well when I go car shopping I dont want you to find me one i want to see one today thats why Im here.Nice place though. Cars are on the lot placed so you know whats for sale and whats not . Very organized.

Andrew was amazing! He spent tons of extra time and effort working with our unique situation. Everything went quick and smooth and the car was delivered to my front door. Couldnt have asked for a better transaction!

Great service. They cleaned the whole truck looks phenomenal. Thank you

Anthony is an amazing sales man. He got us a new car so my wife can be safe on the road.

Newport does a great job of working around my schedule.

Great service friendly fast no issues, Bennett was great!

The team is friendly and knowledgeable. I am a long time customer who not go any where else for service.

Since the dealership was bought out the service has slipped and I actually had my registration for another vehicle stolen out of my vehicle while it was left with their service department. They very quickly offered to pay for my new registration but its the principle of the matter that really bothered me so I changed it to two stars.

Anthony was absolutely wonderful and made the experience very enjoyable.

Bennett did a great job getting me right in for service, and the work was done well and efficiently!

Was happy to see a few familiar faces after recent dealership change. Those remaining are the Best of the Best! I will keep coming back as long as Jason Nolin and Ralph Farnsworth are there!

I couldn’t ask for a better service guy when ever I need anything for service he is always willing to help me out thank you so much Bennett Anielski

Kevin Kober and the management team in general endeavored to find me the truck I wantedAnd worked with me on a fair trade for my old truck and financing the new oneExtremely cordial and pleasant car buying experience for my wife and II bought my last truck from Newport Chevrolet and will probably buy my next vehicle there too

Becca was friendly and made this process seamless from start to finish. We are very happy and satisfied customers and will use them again in the future! Thank you so much

Salesman was not at all forthcoming about the condition of a used vehicle I was looking at. Claimed to be excellent with nothing wrong! I drove 3 hours to made a deal, only to find out the truck had been smoked in, tires were dry rotted and brakes warped. Im amazed the techs let this slide as a CPO. If they thought this was acceptable, I certainly wouldnt want them working on my vehicle either. Poorly run dealership all around. Would not recommend.

Thank you Becca! I love my new Trax!!!

Great experience. They worked hard to find the truck I wanted and when they did the rest of the process was done in a courteous, professional and timely manner.

Thanks to Kevin and their team for accommodating my super busy schedule! Love the new vehicle. Excellent, kind, customer service.

I have been doing business with Newport (NH) Chevy for 5 years or so. Their service has always been exemplary, and they have never tried to oversell anything. What they promise, they deliver. This review, however, is on the sale of a pre-owned Cadillac SRX on Friday the 13th, 2020. Put your superstitions and memories of this awful year aside: they once again stepped up and delivered a sale that exceeded my expectations. Financing was painless, negotiation was not protracted and both sides came to a pleasant agreement. And for the first time in my 5+ decades of purchasing transportation, I bought this vehicle with no preconceived notion of doing so. But all went so well, with no kicking or screaming. I give the credit to this deal to my Sales Professional, Rebecca Ferland. Her pleasant, non-confrontational personality showed through, and it was such a joy to work with her. She earned her commission with a smile and honest straight-forwardness. Thank you Becca.

Love the service department, they are very helpful and understanding. Especially when they have a customer like me who lacks knowledge of vehicles

Newport chevalet where the people treat you like people not like you are a number. Service is awesome a take care me in My new Corvette. And The sales Department is absolutely incredible. Them guys help me out tremendously. Keep up the good work boys and girls youre the best thank you again big Mike. 5 stars without a question. Thank you again.

This past experience was thankfully uneventful. However in the past have been pressured with sales tactics.

Best Car Buying Experience my Wife and I have ever had! Big thanks to Benny for finding us the perfect SUV. We didnt make it easy for him with all the different features we wanted, but somehow he was able to find a New Acadia with everything we asked for! He was a joy to work with and the whole process was extremely smooth and fun! I highly recommend anyone in the market for a vehicle to stop by the Just Drive Event going on this week! Make sure to ask for Benny hes the Best! Thanks again to everyone who helped us yesterday!! A++

Bennett and Brandon I’m the sales department are definitely very knowledgeable about the services their department perform. And if they don’t have the answer they say “well let’s find out for you”. Alee, one of the reps up front is a riot as well. You’ll have a pleasant experience here for anything you need.

As usual, best in the entire service industry! Above and beyond every time!

Jeff and his team are wonderful to work with. Great experience!

Great dealership diff go back

When we made the appointment we were told we had a free oil change. When we got to the appointment we were told our warranty ran out 2 days prior ad therefore would have to pay for the oil change. Not good customer service at all.

Jason was very personable and felt no pressure into buying a car the day we came down to look. He helped us work out numbers for options and left us satisfied with our first visit. When we returned to purchase the car, he was very happy to see us and understood our feelings of letting go of our old car and purchasing the new one. Staff was great and look forward to returning for when we need a vehicle again.

Kevin was great to work with.

A hidden gem.Kudos to Matt Lecyuer and his team for providing an exceptional experience. I drove a few hours to get up to Newport Chevrolet. When I arrived, I was greeted by Matts son. The most polite and professional young man I have met in some time. Having worked from a young age myself I appreciated the experience. Matts son was committed to doing a great job and I could tell he took his opportunity seriously. During the test drive he was very informative and on top of things. Now a days this was a refreshing site to see. I believe it also speaks volumes to who and what the business is about.As far as the sales process goes it was very straightforward. Matt and his team understand that customers who walk in these days are very much informed about the vehicles and costs. I would say we came to an agreement within 15-20 minutes. Matt was understanding on the value that I was seeking for my trade and he made efforts to ensure that I was happy with the deal. In contrast to many who will play the same old low-ball back-and-forth game. Again, impressive, and painless.Matts team took care of the rest from there on out. There were a few items that I was interested in adding to the truck and Matt went above and beyond to show me what was available and in addition look for any discounting available. His team delivered the vehicle to my home a few days later. 2+ hours away from them. Clean, full of gas and with everything ready for me to sign. The driver was also very respectfully, friendly, and informative.A few weeks after taking delivery of my new truck I noticed an issue with a small clunk in the rear of the truck. Matt lined up an appointment with his service team and I took some time to make the trip back up and have them take a look. I could have done so locally at any dealer but having experienced Newport Chevrolet I felt it was in good hands to get resolved there. When I arrived, Matt was personally outside waiting for me. He took me over to the service team and his son followed back up with me to see if I wanted any refreshments or offer to pickup lunch if needed.I could easily go on and on in more detail as to the exceptional experience at Newport Chevrolet. The bottom line is that this is an absolute hidden gem. If you can take the time to make the trip over you should absolutely do so, you won’t be disappointed.Matt if you ever get around to reading this thank you again for everything! Truly the best car buying experience I have had to date. Keep up the great work!-Paul Goncalves

Jason made the car buying process easy and honest. He gave us a quick estimate and stuck to it. A very fair deal, I would go back again any time period

The entire team were excellent to work with. Everyone was friendly and I felt like they cared. From Tyler Stearns, who handled my internet inquiry, to Jason Gibbs, the salesperson, to Matt Natole, the finance mgr. and the entire service and support team that took care of things in “the shadows.”

Matt, Fred, Josh and Bennett in Service took such good care of me after I had a tire blow out this past Saturday. They had me in and out of there in no time! Thanks guys!

Becca was great. Well informed and pleasant. Everyone is taking COVID precautions.

Save your time, probably the worst Chevy dealership I’ve been into. Salesmen here will rip you off assuming you don’t know anything. I’ll buy my truck elsewhere.

Excellent service very Friendly and very honest. Jason was very helpful and communication was right on point. Excellent dealership to do business with. Thank you.

Entire staff was engaging and friendly. Jason went out of his way to get me the best deal possible. Overall great experience.

Very good experience. Jason went out of his way to provide great customer service

Services was done quick and timely everything was done perfect.

I purchased my new 2019 Buick Encore at Newport Chevrolet Buick GMC. The Sales Manager Matt did an exceptionally outstanding job of assisting me to getting into this new car! He worked with me to purchase the best package for my needs! I would strongly recommend this group the next time you are looking to purchase a vehicle! They even threw in a 50 inch TV for Free with my purchase!! Matt even worked with the Springfield to get the exact model and bells & whistles I wanted! Hard working, dedicated team. Dave who was my sales rep also worked hard to help to get me the best deal!