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Sunwest Honda-Mazda
1030 N Coast Hwy, Newport, OR 97365, United States
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Sunwest Honda-Mazda
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Be
Review №1

I highly recommend buying a car from Sunwest Mazda in Newport. This is the second Mazda I’ve purchased through them in 10 years and both times it was a seamless shopping experience. I traded in my Mazda 3 for a 2021 CX-5 and they were able to find the color and trim I wanted and had it delivered in a few days. Bill was an excellent salesman! He was knowledgeable about the vehicle and showed me how to use all the new features that are available with today’s technology. I absolutely love this car and will keep taking my Mazda to get serviced, as I have for nearly 10 years.

Ak
Review №2

Had a great time buying a vehicle from Sunwest and the team! Seamless and easy buying experience even for us out of town buyers! Special thanks to Ken and Jana!

Dr
Review №3

So we had some minor issues with our Honda odyssey. The folks were extremely friendly and understanding. Got us in right away!! Nice when you meet a business that understands customer needs that are on vacation!!!

ma
Review №4

Thanks so much to Ken Woods. No more 5 hours for paperwork. We were in and back home to Lincoln City in 2 1/2 hours. Military discount was nice.

Ch
Review №5

Great experience very friendly. The service department.

Sh
Review №6

Great Cars and Trucks also SUV Jeeps. The guys there are friendly and helpful.

El
Review №7

They did work I didnt approve of but they ended up not charges me for it.

Ca
Review №8

Sunwest Mazda and Honda is a great place to shop for a car. I just bought a 2018 Mazda 6 Signature line. They got me the color and trim that I wanted in just one day. This car is gorgeous, drives like a dream, and comes equipped with all the Safety, Comfort, and Tech features anyone could want. Jon Martinez was patient and knowledgeable--and funny too!I found the best price online and they matched the price! No need to go to the valley to get a great deal!

Do
Review №9

We have not purchased a brand new car in 17 years and were actually dreading the whole process of going to a dealership. I must say, however, that Dan and Jeff made the whole car buying experience so pleasant! They were patient while we took the time to make our decision, knew the product, answered our questions and gave us a good price.We decided on a 2017 CRV in Sandstorm Metallic and love it!IWe would highly recommend Sunwest to anyone we know who is shopping for a new car.

Mo
Review №10

Yadi was great. He found me what I wanted. And kept me at the price I wanted to be. Ill be back for all my service.

Ge
Review №11

Just stopped by real quick, but the guy who talked with me was nice

La
Review №12

Our car buying experience was excellent. Mary & I told them what we were looking for and they listened. Got an honest deal and are quite pleased with all aspects of our visit and purchase. The free popcorn gave the sales area a great ambiance.

ga
Review №13

Left a not so nice review today, still waiting for a response. Its certainly possible to change a rating 🤔

Ga
Review №14

Thanks again Mike in service.

Ga
Review №15

Fast diagnosis and one pensive fix of window issue! Bonus - they put on my plates and got Android Auto working!😁

Sh
Review №16

Bill Bergin is an excellent salesperson.

At
Review №17

I told them I was about to go on a road trip across the country and asked them to check my wheel bearing which multiple people had already told me was busted and the sound was SO LOUD AND OBVIOUS. They lied and said they checked it. I had to ask them 3 times to check it first of all and they kept acting like they forgot. Had they really checked it they would have seen how broken it was. Driving it at 20 miles per hour, you could tell it was broken. Luckily the next mechanic I went to helped me out and showed me all the damage. Please don’t go to the dealership. They are lazy and don’t care about your well being. I am beyond upset that they put my well being at stake.

Di
Review №18

The people at Sunwest Honda are so friendly, informative, and professional! They answer questions in a manner that I who knows nothing about cars can understand. I have an older Honda and they check it out, advise me what needs to be done and what the cost will be. We make an appointment and its done in a timely manner. If I lived in the valley, I would drive here to this Honda dealer.

Jo
Review №19

All of the staff were friendly, the service I needed on my vehicle was completed in a timely manner, and my vehicle is back on the road running like new.. Thanks Sunwest

Ba
Review №20

Got an oil change this morning. They did their usual try to get you to replace things like air filters and windshield wipers gimmick. No big deal. Then they said my brakes were at a critical level and my one of my shocks is leaking. Went immediately to (competitor/tire place) to get it worked on and they said that was false, brakes are worn but not enough to replace and shocks are not leaking. Im so disappointed in Sunwest. Ive lived in the area my entire life and will be telling everyone I know not to go here for ANY reason. ~ Neciah Morrison from Yachats, OR

Ra
Review №21

I have generally had great experience here. My complaint isnt about the people or the service, but the interior of the business. Honda should have top notch curb appeal but this shop in particular is truly lacking. From the inside to the outside, the floors, paint, worn-out holes in the furniture, I feel like I am in the ghetto. Honda, if you want to sell me a $50,000 car step up your game by making me feel good from the first step in the door. From visiting Ford and Toyota dealerships here in town, Honda is the worst when it comes to first impressions.

Jo
Review №22

Went in due to a recall on the inflator for my airbag being defective, and it needed to be replaced. I was in and out within the hour, Lizzie, the woman at the parts counter made my wait extremely enjoyable. She was very fun, bubbly, and talkative. It made the process go along a lot faster for me, and she answered every question I had. I would definitely come back to Sunwest Honda - Mazda any time I need repairs.

Da
Review №23

Very quick to respond to our needs. Replaced our low beam headlights in the first twenty minutes when we arrived at the shop and the price was right for the work that was done.

Ju
Review №24

I needed an oil change during a trip, unexpectedly. These wonderful people were able to fit me in immediately, the whole thing took less than an hour, and they completed a factory recall issue as well. I could not have been happier. Oh, did I mention, they washed the car as well! Kudos

Bi
Review №25

New Honda Accord great service so helpful even programmed my GPS information with a smile.

Re
Review №26

Took care of our problems fast. Above and beyond our expectations. Great job!

Ly
Review №27

We were visiting Florence from out of state when our transmission would not come out of park. We called Sunwest Honda in Newport and they told us to come in that day even though they were booked and they would somehow fit us in. After approximately 45 minutes, the service manager told us that our problem was a blown fuse which he not only replaced but gave us an extra. Everyone from the salesman who greeted us at the door to the gentleman who washed our car prior to our departure was professional and courteous. If Sunwest Honda treats out of town customers whom they know they will probably never see again this well, then perhaps we should move to Newport. Our sincere thanks to all the members of the Sunwest Team. Lynne and Jim Brady, Camarillo, CA

Em
Review №28

Went to get my oil changed, everyone was very friendly, time was much quicker than expected!They had coffee and tea in the waiting room as well as comfy chairs.

Sm
Review №29

Talk to John, he is a very experienced salesman and easy to have a conversation with!

Dr
Review №30

Just in for an oil change but they treat you like your their best customer, great staff!

Ro
Review №31

Awesome dealership very friendly and efficient. Lizzy in the service department is a rock star of efficiency.

Ti
Review №32

The parts guy knows his stuff very helpful no run around kind of funny looking

Co
Review №33

The guys were on top of it the moment I walked in the door. Nice experience....

Ke
Review №34

To start off Im very grateful to sunwest for finding a 1300 hundred dollar replacement transmission for my car that has the CV transmission. Now heres the fun part it had a recall for a battery module that could start a fire the battery hold down was in the trunk. When I got home the battery it had slipped over onto the engine compartment. I was installing a new k and n air filter.And after talking to a salesman he said they always give you a clean car. after 2300 bucks I would hope so. Do to the premature failure of the transmission cvtransmission. it sat for a year. When I picked it up it was unwashed. Even power GM cleaned my 2000 Pontiac a while back for a recall fix they cleaned my car. And theres more I dropped the car off on a Sunday the only employee closed up and drove away while the tow truck was there .looked right at us and never asked if we needed help. Lucky for the key drop box. Be nice to get a reply like my sister cathy Clark . Except if this used transmission messes up during my 12 month warranty. The cvtransmission is not the same as real automatic trans. I own a nice 1990 acura integra so I know how hondas were built good. The ones from the land of the rising sun. I spoke to Mike the manager today March 26 hes a going to look into it. As of 4 19 19 . No follow up. Nothing. Being that you guys have ads featuring reviewers on the radio . Have me and my review on the radio I dare you. Go to Ricks import in Newport for good service.

El
Review №35

We have bought two cars there, always excellent service, fast friendly, professional

Li
Review №36

Sunwest Honda has consistently provided excellent service to us.

Pa
Review №37

Went in with a dead battery. they checked the electrical system and charged the battery. they found nothing and sent me on my way. I paid $49.00. next day my battery was dead in my driveway. My neighbor gave me a jump and followed me to the Sunwest service department once again. this time they told me my battery post was too small for the terminal. they put a sleeve on and charged me 29.00 and sent me on my way. I parked the car in my drive way for 2 days and found the battery dead once again. I called the service once again and asked them so send someone over to jump start my car. 1 and 1/2 hour later a kid shows up and gets my car started. I drove it to the Honda dealer in Hillsboro Oregon 116 miles away. they found a bad fan motor relay that was discharging my battery. the Hillsboro dealer not only found the root cause...they fixed it and now everything is working and my battery is not dead every day. I feel the Sunset service department wouldnt try and actually fix the issue, they took the easy out each time and didnt help me with the actual root cause. I wont go back.

St
Review №38

Sunwest sells high quality vehicles and great customer service ... the owner is honest and has great integrity

Or
Review №39

Best of the west where the sun always shine.

Sh
Review №40

Kinda rude wont be going back

Or
Review №41

Best of the west amazing people and costumer service and best prices on the entire coast.

El
Review №42

The best place, for the best deal, on the best (West) coast.

am
Review №43

Best maintenance team in town always friendly always nice and always remembers us

Lo
Review №44

Oh my gosh Lizzie is fantastic in service & the guys are pretty great too

Je
Review №45

We took our Subaru in when we had an issue during our road trip. They were very helpful and friendly, minimizing the impact of the problem during our vacation. We would take our vehicle here if we lived locally.

ch
Review №46

I liked how i was braided and the service representative acted.

Ka
Review №47

I do all my car work their and everyone is always very friendly

to
Review №48

Very nice same day sercive! Peices are reasonable!!

Th
Review №49

I have been buying parts from them for years and two cars love them

Me
Review №50

They were very professional and did a good job at a good price

Ri
Review №51

Toyota of Newport is a great place for new, used or service.

Da
Review №52

Fast and easy they also beat the valleys price

Mr
Review №53

Looked at some vehicles, friendly staff, nice presentation.

ma
Review №54

Love sunsets honda nicest people in the world

Su
Review №55

Oil change and tire rotation. Excellent customer service.

Ty
Review №56

Top Notch Costumer Service!

ve
Review №57

Love these guys and the service dept.

St
Review №58

I use these guys for my car repair and Services. they always take care of me and my crappy car!

Q
Review №59

Great people, great selection and service.

Le
Review №60

Great service department, great sales department.

Ma
Review №61

They did a great job.

Ba
Review №62

Great sales team

KD
Review №63

So far, so good.

Ri
Review №64

Good service friendly

Ma
Review №65

Great prices on oil changes

Am
Review №66

Very friendly and super helpful.

Re
Review №67

Excellent mechanics and shop

Cl
Review №68

Efficient and accurate service!

He
Review №69

Great people!

Ca
Review №70

Great service

Pa
Review №71

Great Service, very friendly!

Da
Review №72

Service on a recall was outstanding!!!

Jo
Review №73

Good selection.sellsman to pushy

Me
Review №74

Great service!

re
Review №75

Wonderful job for me one especially is perfect

Information
25 Photos
75 Comments
4.4 Rating
  • Address:1030 N Coast Hwy, Newport, OR 97365, United States
  • Site:http://sunwesthonda.com/
  • Phone:+1 541-265-8547
Categories
  • Auto repair shop
  • Car dealer
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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