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Clay Auto Body
444 Watertown St, Newton, MA 02458, United States
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Clay Auto Body
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Ar
Review №1

A great place to go after a bad accident! My brother took his car there to get it fixed after an accident. He found that everyone in the office was extremely helpful and nice. Great customer service! Everyone in the office was very friendly Matt, Mark, John, and, Doug. They made the process as pleasant as it can be.

Sh
Review №2

I found this place through Liberty Mutual while trying to handle the aftermath of an accident, and Im so grateful I went with them. Throughout the process they were kind and helpful, even arranging a rental car for me that I could drive away at the same time as I dropped off my vehicle before work. The car came out beautifully and they even did a little extra work on it at no cost to me. I couldnt be more pleased and Id definitely recommend Clay Auto Body.

Ma
Review №3

The reason you go to a body shop is never a good one. Clay Auto Body made it a great experience for me. They stand by their words that client satisfaction is their utmost goal. I am a demanding customer, I wanted my car to be like there was no accident ever. And they delivered! It took some time and iterations, but they did it. Their attitude is awesome. You find something that is not quite right and they fix it without questions asked. I found it to be so important when you already are in a stressful situation.The result of repairs is great. Everything is perfectly aligned and painted so that you cant see the difference between painted and original parts. You cant see that there was ever any damage done to the vehicle. Paperwork was also very easy - they handle it all for you, as they are participants of Car EZ.So my first ever accident experience in the US was a good one, mostly because of the team at Clay Auto Body. Thank you all so much and a separate thanks to Mark for caring about me so much :)

Ji
Review №4

Our Suburu Outback was damaged badly in a parked car accident in Dec 2019- Matt and the crew at Precise Auto did a tremendous job restoring the vehicle to factory status - we were very happy ---- well as things go our Outback was clobbered again in a parked car accident in April - so of course I called up Precise and sent my broken vehicle to them for repair... again they exceeded all expectations Matt kept me updated and the work was flawless. Thank you Precise Auto-- I have nothing but praise for your work and customer service! Jim Kinch Quincy MA

Sa
Review №5

I can honestly say the service is impeccable! I had brought my vehicle to get painted due to an accident. Mark ( the owner ) was professional, friendly, kind, and made my entire experience go as smoothly as possible. I was always called with up dates, and when they told me anything they stuck to their word and delivered every time!The paint job was phenomenal and they cleaned my car from top to bottom when the job was complete. They made the rental process such an easy task and took a lot of stress off my shoulders.I would highly recommend this business if you are looking for professionalism, exceptional customer service, and a great paint job!Thank you for making my car look beautiful again and giving me a wonderful customer experience.-Sandra

Am
Review №6

Highly recommend Clay Auto Body! Mark was wonderful to work with, and any team members I spoke to were kind and patient. The work was done within days of receiving an estimate, and they went above and beyond in the repair. As this was my first time seeking an auto repair myself, I really appreciated Mark’s transparency in the estimate process, and the end result exceeded all expectations. Also, this is my first time writing any public review like this - but I honestly feel this group deserves it.

am
Review №7

Clay auto body did an amazing job! My truck had a lot of body damage and they made sure it came back perfect. Friendly staff and great customer service

St
Review №8

I just picked up my car yesterday and was very pleased with my experience I received from Clay Auto Body from start to finish. They exceeded my expectations with the turnaround time to complete the necessary repairs and car came out AMAZING, Thank you!!

St
Review №9

Our car was in an accident ultimately the car was totaled but they were super helpful and would go there again if the need arises.Definitely recommend them.

Ar
Review №10

I truly did not recognize the car at first....it looked better than when I first bought it. But what really had me tipping my cap to them was the extend that Micheal and his team went to try and get the car readied for me before our holiday trip. Just this sense of being upfront and transparent for all they do....thats how all businesses should be.

Ta
Review №11

Dishonest business. My mother, who has limited English skills, came in for a bumper repair for her Accord. The shop told her to pay a $400 deductible, which she was not responsible for. I called her insurance and indeed confirmed that they had paid the body shop the deductible portion already. A month after the body work was completed, she finally received a refund. No apologies whatsoever for their mistake!

Ll
Review №12

Did great work after I ran over a shredded truck tire. I did have to call periodically for updates, but they always took the time to find the mechanic and get a real answer.

Di
Review №13

If you really care about great body work, and care about your car, this is the place to go. Very professionals and honest people. Thank you Clay Auto Body for the great job. I will nevet forget what you told me when I dropped off my car: Its going to look better than before . Lol

Ji
Review №14

Very pleased with the entire experience with Clay Autobody. They returned my car in a reasonable time and it was in excellent shape. Even the interior was immaculate!!

Ma
Review №15

Friendly and reasonable prices. Seemed to be pretty efficient. There was a part that was back-ordered that held things up, but they handled it well and Im sure they would have turned the car around quickly otherwise.

Fr
Review №16

Matt and the others gave great customer service. Technitians are top notch. Highly recommended!

Pe
Review №17

Recently had to bring my car in after an accident. The staff at Precise Autobody did a wonderful job, kept me updated as to the progress and the end result was like a new car again. (Great detailing on the interior as well!). The best part was how simple they made the process, with seamless interaction with the insurance company and arranging rental car as well. Very happy with the outcome, car came out great.

La
Review №18

I had an excellent experience with Matt and the entire crew at Clay Auto Body. They go the extra mile for their customers including working with the insurance adjuster and managing the logistics of a rental car. Matt also answered endless questions and emails from me asking for updates expeditiously and professionally. Most important, they take great pride in their work--I cannot even tell where the damaged part of the car has been re-painted. I recommend Clay Auto Body without hesitation and thank all the guys who worked on our RAV4!

Mi
Review №19

Professional, dealer-quality service. Clays repaired my girlfriends car door dents, and restored her vehicle to like-new condition. I even had some minor bumper damage on my car repaired for free! Theyre very reasonable about prices and turnaround. I would return here for any future car damage solutions in the future. Mark made our repair process swift and easy. 5/5

Jo
Review №20

Friendly staff good work and I got free pizza when I was there. No complaints.

Th
Review №21

My car was ready when they promised and they gave it back to me detailed inside and out! No sign of repair to be seen. And I received regular emails updating me on the status of the work being done. Dont get into a car accident, but if you do...take it to Clay!

Ma
Review №22

My vehicle was recently in an accident and I knew immediately who to call, Dwayne at Clay Auto Body. I had followed him from a previous employer and knew the high standards he had for professionalism, customer service and quality work at a fair price. Dwayne and the entire staff took very good care of me throughout the entire process. I was very happy with the finished product and highly recommend Clay Auto Body without reservation.

Jo
Review №23

Great collision center and great people!

Er
Review №24

Truly a car enthusiast business who cares about customer service with amazing work, they are one of those few shops that will go for the extra step to help out whatever they can. Thank you guys so much.

Fi
Review №25

These guys are great. Very nice, professional, keep you updated on the status of your car with realistic timelines (excellent service), and also do a great job on the car itself. My experience was extremely positive and easy! They go above and beyond, and are grateful for patronage. Highly recommend this place!

Jo
Review №26

My car was here for repair after getting rear ended at slow speed. The major positive is that people here are super nice to interact with. They also cleaned my car to cleaner condition than it has been in years.The repair process take long, really long, more than 2 weeks. However, 1.5 weeks was for Progressive insurance being slow and difficult so cant blame Clay Auto on that too much.Id give 5 stars but there is some weird darker spot on my bumper after the repair which I deduct one star for (quite difficult to notice in a picture but easily noticeable to bare eye). Second star goes because I was not offered a receipt of any kind for the repair which is weird the very least.

Go
Review №27

Just picked up my Lexus this morning. It looks great again!

Ev
Review №28

Top-Notch Honest shop with friendly staff and dedicated owner/operator. Will do more business with them, my car is beautiful with the work they did!

Am
Review №29

I am extremely pleased with my vehicle that I picked up today. The work done was exceptional! The staff was very professional and courteous. I will recommend Clay Autobody to everyone. Thanks!!

Al
Review №30

Once again I found my car damaged in a parking lot. Took my 2014 Murano to Clay Auto Body and they took care of the damage. Beautiful job. I have used them several times and always recommend to friends and family when they need their expertise!

Ms
Review №31

Mark and his team are very genuine, honest and friendly people. Their prices are very reasonable they always have time to squeeze you in. They do the best they can to satisfy your needs!

Ho
Review №32

Wonderful job repairing damage...looks better than new...

A
Review №33

Great people and service! Top notch!

Li
Review №34

They were present, curious, and efficent.

El
Review №35

I have had the misfortune of having my car hit twice but luckily for me Clay Auto Body was great. Everyone was professional and very informative. If I ever get the misfortune to need body work on my car again I know I will absolutely return to Clay Auto Body!

Ta
Review №36

Very friendly, did a great job repairing my Jeep after my first accident. Would recommend!

Ni
Review №37

Great body shop, very good service, amazing job.

Se
Review №38

Excellent work and they can be complete the work little more faster.

Be
Review №39

They did an awesome job on my car. They made sure the insurance company didnt miss a single repair needed

Ad
Review №40

The worst place to get your car fix. Not friendly or honest about the work

Dr
Review №41

Wonderful customer service.

Sh
Review №42

Truly positive experience.

Ja
Review №43

Highly recommended.

Information
5 Photos
43 Comments
4.5 Rating
  • Address:444 Watertown St, Newton, MA 02458, United States
  • Site:https://preciseautobodyshop.com/
  • Phone:+1 617-558-6300
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto glass shop
  • Auto painting
  • Car detailing service
  • Towing service
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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