The Staff in the bodyshop was always helpful, cheerful and courteous whenever I spoke with them. I felt that my car was in good hands from the moment I turned over the keys to them. It was only a fender bender but its amazing how many parts were involved in returning my car to her former glory! A BIG Thank You to Keith and Richard!

Amazing service and pleasant people to be around, great techs and amazing work done every single time. Very polite and respectable workers on Ford and Gm side both. And a pretty handsome, eye candy service writer with a great sense of humor in there too so it makes the wait easy and prevents any rising anger from lengthy service jobs :) wouldnt get my cars done anywhere else!

My 2020 2500 ram injection pump went out in Newton Kansas. The truck was towed to Conklin Cars Chevrolet dealership where it sat for approximately 60 days before the service department looked at the truck. I called multiple times a week staying on hold getting limited information on my truck that was under full warranty. The dealership would not return a call. The worst service possible. I got Chrysler Care involved and they learned quickly the the dealership would not call them back either. I finally got my truck towed away from the dealership. I would not recommend Conklin for anything.

I called five times in one week trying to figure out what my extended warranty covered and couldn’t seem to get anyone to call me back. I ended up canceling my original appointment due to not knowing what was covered. They called me back the following week and told me what the warranty covered, and they were able to get me in that day. Once I arrived for my appointment I was told it would only take 30 minutes, but ended up taking 3 hours.

I came in to find out if I could get a better deal than the other guy. I definitely got a better deal today. Cal showed me a Jeep compass and even let me try it over night. I came back the next morning and it just wasnt everything I wanted. We had seen a Jeep Grand Cherokee on the website and they got it to the Newton location later that day. It was everything I wanted and it was less expensive than the compass. I was pleased with the way they really worked to make everything so easy.

The whole staff was awesome!!! They really worked hard to make sure we left with the vehicle we wanted!! Great staff! We will definitely go again when were ready for a new vehicle.

Before moving to Newton we frequently visited the service shop in Hutchinson. We LOVE the Hutchinson shop! Newtons service shop does not compare, at all. When scheduling the appointment I checked the box stating I would need a ride home. That was a bit of a hassle after I dropped off my vehicle. There were several signs saying ask about our free pickup and delivery services I did ask, but was told it probably wouldnt be available because there isnt enough staff.Next issue: I put in the comments that I heard some squealing before/after stopping. I assumed my brakes were going bad, but at my last oil change I was told everything checked out on the multi-point inspection, and figured since I drive a lot of dirt roads, theyre just dirty. I made a special note about the squealing in the comment section during this oil change. I was asked at drop off if I wanted it diagnosed, which cost $150. I asked arent the brakes on the multi point inspection? I was told yes they are. When they called me later in the afternoon to tell me my vehicle was ready, I asked about the brakes. The service rep told me I needed new rear brakes and rotors. I said thank you, and that Id look into it. I went to pickup my car and the paperwork showing the multi point inspection stated my brakes were perfectly fine. They were busy with multiple other customers, and they werent even sure where my car was, so I didnt want to inquire further.I feel like there is some organization efficiencies that could made in the department, and possibly some better communication tactics. I will be getting a second opinion on the brakes situation, just to be sure. It stinks we cant rely on the place we purchased the vehicle from.

Took vehicle in to have software on Uconnect radio updated. Was charged $79 for the update. When I looked to see if the software load was the new one, it wasn’t. Verified with Uconnect that it is still the old version. Not sure why I had to pay the $79 when it appears the software update did not take. Will try doing it myself next time. Other than that, all went well

Great experience. Friendly low pressure staff. Sales and finance dept were great. Would definitely purchase from Conklin again.

Perfect! Left all my windows opened! Tried to dry out myself but the smell. Conklin to the rescue! Sorry about all the !!!!! cant help it my Forester is cuteness again!

We purchased a 2016 Buick Lacrosse three weeks ago. The sale was great, except, we were told the car had not been in an accident. When I got home I noticed damage to the RH Rocker Panel. I missed it when we initially looked at the car.The first week we had the car, the battery failed and I was out of town and couldnt get back to the dealership for the 30 day warranty. The service department called me that week and said they needed the car back for some warranty work. When we dropped the car off to them 2 weeks ago, I gave them a list of items that I wanted addressed. Including the keys and the Rocker panel. 2 weeks later only the warranty items got addressed and nothing on my list. I guess I am spoiled to the level of service we receive at our normal dealership. Hatchett Buick GMC. I am mostly happy about the sale, but very disappointed with the service.

The gentleman that helped me was very personable and respectful! Was shuttled home while car was being fixed. The first driver was amazing, she was a safe driver! The guy who picked me up to get my vehicle, was not as responsible. Overall service was great and I’d recommend Conklin!

We rented a 15 passenger van for our churchs mission trip. Ashley, the rental manager was fantastic to work with. We had no problems with the van on the entire trip and pick-up and drop-off was easy. Thanks for the great service, Ashley. We will definitely be renting from them again.

Mike Guhr was wonderful. Its been a long process but mike never gave up & now I have a car. The financial lady was amazing, warm, friendly, knowledgeable & patient with us. Definitely a pleasurable experience

The were very professional and added a personal touch to make me feel welcome and respected!! Shared and explained all the details of my service!!

I drove up unexpectedly after my air conditioning went out. I had young kitten with me who had started panting in my hot car. I was greeted promptly and courteously and ushered right into the cool waiting room with the kitten. My parts were in sooner than expected, so service was complete sooner. My total cost came in at the estimate.

My vehicle had a recall...they promptly got it in and did the repair. I was impressed the first thing they did was vacuumed the vehicle.They called me when the repair was completed and thanked me for the time I took to visit and pray with one of their customers.

Service took a long time for just an oil change.I also asked if they would see about turning down the volume on the seatbelt chime, but they didnt and never mentioned it afterwards. And, the carwash was out of order. I appreciate the complimentary car wash. It is one reason we use Conklin for our services.

Not only did they fix my car but the part I needed actually came in earlier than expected and they got started quickly and I was able to have my car for the weekend. It was GREATLY appreciated and they kept me informed the whole time. Would very much recommend them!!!!

I had an oil change and tires rotated. I waited for the work to be finished and I was surprised to find that my car had been washed as well. Thank you so much.

First time here, since the purchase of Robins Motors. Good atmosphere, complimentary coffee was nice touch and car wash and vacuum were nice amenities. Making reservation was easy and the two times I called the ladies that answered were professional and very helpful.

Friendly. Let you know what needs to be done. Reasonable price for labor and parts. Waiting area was clean and complementary beverages and coffee. Car wash and vacuum was a surprise. Very pleased and thank you.

First visit to Conklin for service and am quite impressed. Service was fast and waiting room was clean. Also my vehicle was cleaner than when I arrived. Will be back again.

Conklin Cars was awesome due to they obtained the place where I had my car serviced and still honored the oil change that I paid for upfront to the other servicer. I still had 2 more oil changes and they are honoring that service.

My first time using Conklin in Newton, KS since they included Jeep services. Great experience.

We love our new Chevy Equinox. We did get a lower APR. We did get great customer service from the beginning of the transaction to the very end. Even though our payment did raise a little more then we would have preferred.

Conklin Cars was easily the best experience I’ve ever had in a dealership. They were helpful they worked quickly and got me into a vehicle in a matter of hours. The finance department was super helpful and very friendly with no pressuring tactics. I was shocked at how smoothly it went after dealing with several other dealerships in the past. I would highly recommend.

The body shop has done well fixing my cars when I bring them in also the rental shop Ashley is awesome and their vehicles are always clean and full of fuel.

Experience started off great initially. Would not recommend buying a used car that has anything they say they will get fixed. Three weeks and my wife has driven a courtesy car more than the one she bought. They take it to Newton if it is not a vehicle they service in Salina. Car has been to the Chrysler Dodge side many times. Communication is lacking at best and you have to get extremely upset to get anything out of them. Then they drive your vehicle back and forth it is always empty when you get it back. Before we came here both my wife and I had reservations about doing business with Conklin due to past experiences. They have maintained the same poor service until you tell them your lawyer would like their lawyers name and number. Will never buy another car from there ever. However, in Salina Roger in the service department has been very helpful. Wish we would have never bought a vehicle from them. With time we have spent just taking vehicles back and forth communicating to them we have wasted many hours of time we will never get back and I am sure they cringe everytime they see my number or see me coming in. If they say it went through their certified inspection it is no better than a piece of toilet paper. When we received the car radio didn’t work TPMS sensors didn’t work after it went through the shop. They feel like your time is not valuable.

Great job, was less than expected and all work completed!

Great service on my slow leak tire.

Great service and got us back on the road quicklyCar was dying and needed a transmission software updateService manager was very knowledgeable and professional

Conklin Cars are so professional and caring about their customers. Thank you to the staff that helped me.

I was in for a GM recall and they had me in and out in less time than quoted.

Super polite. Appointment was on time and done quickly. Will be going back for service in the future!

Great experience! Courteous and professional. Got back to me very quickly and resolved the issue with my vehicle! Will definitely take all my vehicle needs to Conklin!

After traveling with several young grandchildren, my car seats were in desparate need of cleaning. I remembered my brother used to have his car detailed at Conklin before moving away from the Newton area several years ago. From the phone call to schedule the appointment to the handshake of the gentleman who cleaned my car, the service received was nothing short of phenomenal!!! The cost and what was included in that cost was clearly explained when I left my car with them.. When I picked my car up, I was half-way expecting an upcharge to the quote Iwas given. I was so wrong!So, long story short....Conklin Cars is truly a breath of fresh air with their great customer service and the quality of services provided. We travel to Newton a couple of times per year and will gladly schedule with Conklin again if we ever need our car detailed again.Thanks Conklin Crew!!!

Very nice and helpful staff. Wouldnt move on price very much but with the current market I certainly understand. EJ was excellent and addressed all my concerns. I highly recommend you ask for him if buying from the Newton location. If there are no issues with my vehicle over the next year Id give them a 5 star rating. Thanks for all your assistance EJ!

Problem: Driver’s power seat would move forward but. It back. Seat back would move down but not up.Diagnosis: Switch okay the problem was the motors.We okayed the repair after mentioning that it’s more than just a switch and the switch is okay?After replacing expensive motors. The problem persisted. Found that the switch was bad. Replaced switch and problem solved.I fell as if we paid for expensive motors unnecessarily.Disappointed. If people ask for repair shop - we more than likely will not recommend Conklin. So sorry.Terry Ullum

Friendly dealership and service was good. An important detail that needs to be addressed is, when I called to schedule service for our truck, I specified several different things needing to be done or checked. One thing we needed done was to fix a chip in our windshield. I asked her if that could all be done during that same visit and she said yes. When I got there on Wednesday, I was told by the service personnel that they only do windshield chip repairs on Monday mornings. I asked why I was told they could fix it that day. The response was that she probably didn’t know. Very frustrating! If she is doing the scheduling, she should know their schedule. They did work it out and got someone in there to fix it that day but I had to wait a few hours which really delayed my planned trip. I live about an hour away so I had to stay there and wait.

Conklin provides top-notch service. Highly recommended!!!

Fast efficient and professional excellent service

The Ford service is much better. I feel I was over charged for diagnosis of my ac unit.

Had gear box go out on 2012 chevy. They got parts. Took a week to fix but they did it right. Power steering pump. Etc. Parts just not in next day. I can understand.. ****

I took my vehicle in for a factory recall, the issue was taken care of in a timely fashion, staff was pleasant and facilities comfortable. I will go back!

The service itself was fine, but avoid if youre high risk for covid. Half the staff in the repair center werent wearing masks. How about yall follow your own guidelines posted on your website? For heavens sake...

I just bought a new 2021 Blazer RS AWD... It is a fantastic vehicle... My experience working with Conklin Cars was amazing... They listened to what I was wanting and within 2 days they found the exact vehicle I was looking for... They negotiated a great deal and had the Blazer delivered in 3 days...I would recommend this dealership above all Wichita dealerships...

This visit was for oil change with associated checks plus tire rotation and balance. I signed for work to be done including a quote of $135. When presented with the invoice it came to $159 which included shop supplies and tax. Naively I had assumed $135 was going to be the total. Why not just be upfront with the customer on the original quote? This kind of nickel and dimeing gives big dealerships lousy reputations.The vehicle has 135000 miles so one would expect some oil moisture here and there. I was told that “saturation is staring to appear on various hoses and at various locations and they could give me a quote to repair all that. Come on! I have yet to see one spot of oil on my garage floor. My alternative independent shop would never have bothered me with such negligeable information. it felt like a gold mining operation. This is why I usually avoid dealerships and franchises. Pity the poor soul not knowledgeable about vehicles. This is how folks get taken to the cleaners. My impression is that it’s the dealer imposed system, not the individuals who work there. Shame on Conklin management.I appreciate the good service otherwise as well as the car wash.

Ashley the rental manager was very helpful and assisted us well with renting a car.

Dropped off my car at 8.00 am for my 8.20 apt. Oil change and inside detail, got called at 4.30 saying it wasn’t going to be done. That’s my only car so I had to get a ride home and back to work the next day.I called the next day multiple times and got no answer. I stopped in at 11.45 am and asked for my car, didn’t care if it was done.The tech said it was finished at 8.00 am and they called me, but I had no missed calls and no voicemail.Going somewhere else next time where the techs care about their job and their customersthe service manager (Mr. Pickens) followed up with me and was more than fair about making the customer happy. He told me he would personally talk with the techs that had poor communication. Makes me want to come back for service when its needed.

My thanks to Edgar and the rest of staff and management, place organized, Edgar brought the car we were interested ( I previously called and made appointment)....my son liked the car and the price...left with his car and is happy.Thank you all

Quick and reasonably priced service. Saved me a trip to Wichita .

We had a great experience at Newton Conklin yesterday. No pressure and very knowledgeable sales and finance people. We were happy to deal locally!

Conklin repaired a broken door latch and performed some additional work. Did a very good job at the expected price.

Found the problem, fixed it! Courteous, knowledgeable and efficient!

Replaced fuel line on my Dodge Ram and also a door lock actuator not reported to them,was going to report actuator next day they actually saved me money and time. WY to go Dodge boys

Laura Titus always takes good care of me (and my kids) during oil changes and routine maintenance, and I appreciate her very much. She is a friendly and honest service advisor that really cares about our experience.On my recent brake job, the mechanic even took the time to show me the needed replacement so I was confident in the service provided. Conklin Newton will continue to be my go-to.

They were supposed to be finding me a certain truck, assured me they could and in a timely manner. Gave them a really good deposit, only for them to not call me for 4 weeks. When i finally went back up there they apologised said they couldn’t find one . I asked why no phone call and asked for my money back. Davis Moore was able to find what i was looking for in 3 days. sorry dealership.

Very, very limited stock right now. Polite staff

Good price for new vechile we were able to upgrade they gave us an AWESOME price on our trade in.We got a new vechile, upgrade, got more than we thought we were going to get for trade in, we were able to stay at our payment level we wanted to

Went to check about a rental car. Got the info we needed, and shown a rental car. Great service.

This is the second vehicle purchased through conklin cars, one from Salina and now Newton both times service was very good got really good deals on both cars best experience from a dealership. Drove 3 hours each time and no regrets

Had a recall service was fast, The Service Department did A wonderful job Hats off. Great JOB

Giving 2 stars is probably to much the cost.of.the oil change seemed.a.little.high usually get a vacuum with it and they barely touched rhe interior of my car service manager is rude if they get my business after this they should.be greatful

Great service, got truck right in. Fixed fast!

I felt with Marilyn Burgess best experience I have had buying a vehicle.I am 78 and have many cars for myself and daughter and grand kids and I can recommend Marilyn and the manager Brandon Schill to anyoneThis IS the best place to purchase a new or used vehicle

Great Experience! They were the only dealership that would tell me over email what incentives I qualified for...most places told me I needed to come in first. They also provide a lifetime powertrain warranty for free that you can upgrade to bumper to bumper for not much more

Best service ever!

The service dept. personnel were friendly and very professional.

They did a fantastic job on the body work of our car. Very friendly and helpful!We give them an A+!

Good place to rent a van thanks

Your service is excellent, your employees are very pleasant and helpful, my car is just like new. I appreciate all your help, thanks again.Margaret

Service times are lacking, would have rather had my local auto shop do the work. Will go to the Hutchinson location from now on...

They were friendly and communication was awesome. They completed my repairs promptly and when promised

Staff was friendly and efficient honest and made my experience a good one thank you to all who help me today especially to Hunter gave me great advice

Best place to buy a truck!

Fast, courteous service. Got in the same day I called.

Scheduled my appointment in advance. I got there and they were very nice. Showed me to a comfortable waiting area. They got right onto the work I needed done and had it complete in no time at all. Best experience Ive had with service at a dealership.

Really liked how everything went!! Customer service was great!! And it was didnt take long at all!👍

Oil change today went very well with a short wait in the waiting room. I like the extra service, vacuum your car and a complete car wash. Way better bargain than the speedy lube.

Was lied to about the interest rate they could get me. I told them I was already approved at my bank for 3.9 and they said they could beat it and would discount the car even more if I financed with them. I agreed and after 7 hours of waiting they came back and said that my interest rate would be 5% and that I should take the deal. I said that it didn’t make sense to sign up for a higher interest rate and then they raised the price of the vehicle so I left and went on up the road. Crooks. I ended up with 1.9 on a new Jeep. Also the GM was extremely rude when he found out we were not going to finance.

They did a fast good job

Bought a truck. Still dont have the right door key or lug nut key. No one seems to care

Late last month I found myself having the need to rent a car for a couple of weeks as I waited for a duplicate title for my car. Being new to the state of Kansas and living in a small town just north of Wichita, I anticipated my options for renting a car might be fewer than the options in Wichita. I called multiple places around the Newton and North Newton area in search of a rental car. Everyone I talked to was nice and happy to help me; however, many did not have a car available when I needed it. I left my number with each to call me if a rental car were to become available. Luckily for me, before the end of the day, I received a call from Conklin Cars.Right from the start of the conversation, I was introduced to friendly and professional service. The representative on the phone named Ashley, let me know a rental car came in that might match my needs and budget. Ashley, listed to my needs our initial conversation, looked around, and before I know it, I was driving off in a rental car. Ashley was very nice, friendly, and most of all professional. The car was clean and comfortable; but most impressive of all, the signing of paper work and paying bill went fast and with ease. I rented the car for two weeks; my experience working with Conklin Cars was superb! I highly recommend Conklin to anyone seeking the use of a rental car (short or longer term). I have no doubt Ashley and the team at Conklin will take good care of you like they took good care of my car rental needs Cheers!Samuel C. HaynesNorth Newton, KS

Not much selection to look from.

Was treated extremely well. Very professional throughout the process. Usually I hate going to car dealerships but this was different.

Not sure just yet.

I had never dealt with a car lot before, and I was pretty apprehensive about choosing one to deal with, and I saw quiet a few positive reviews for Conklin, so I decided to go ahead and call them and set something up. I spoke with a saleswoman named Jody. She was awesome from the jump. I wasnt there longer than an hour, and she helped me find exactly what I wanted. The whole process was very low-pressure and laid back. Not pushy at all. The finance guy was also super easy going and helpful; dont recall his name at the moment though.

Always good to me for maintenance needs.

Kelly is so amazing and sweet! She made our entire experience a breeze and we left with a great car. Couldnt be happier 😁

Conklin Body Shop was first rate in repairing my SUV after a deer hit. They kept me informed every step of the way and the repairs were done perfectly.

Super. Good work. Going back

I have been driving for 45 years now, and I can honestly say that this has been the most enjoyable process of buying a car that I have experienced. Joel is knowledgeable, professional, and thorough. While we were at the dealership, every single employee that walked past us, or that we encountered, was friendly, spoke to us, or asked if we needed anything. You get the feeling that everyone there works as a team to support the customer regardless of which salesperson is making the sale. We will definitely go back to Conklin for any future car buys, even though they are over an hour away from where we live. I highly recommend Conklin!!!!

I would give a -0 star but it wouldnt let me worst place ever to get your car fixed or buy a car mine has never worked since day one and they could care less just want your money not you business.

Great, staff was friendly and helpful

Our car-buying experience initially was positive (while test-driving and purchasing the car), then turned negative due to several issues (only got one key with the car; car had no floor mats; title was filled with errors). However, Randy White, the general manager, stepped in and really turned the experience around for us. He was extremely communicative and helpful, and personally saw to it that a second key got to us right away. My father-in-law recommended Conklin to us because hed had such a positive experience there...after seeing how hard Randy White worked to make it a positive experience for us too, I can definitely recommend Conklin to others.

The sales people at Conklin worked hard at earning our trust, clearly explaining the features of their product(s) and making the sale. I appreciated all three. The sales/transaction process was stress-free and conducted in a professional but friendly manner. The atmosphere at Conklin is more family-like than sales machine which removes the invisible dividing wall between buyer and seller. Pleased with our car and look forward to interacting with the staff in the future.

I purchased a new used car from Conklin Cars in Newton. Sales Rep Joel Lawson was great, There was no pressure or hard sell. They gave me a fair price for my trade-in vehicle. I got the car at a fair price. I would definitely recommend Conklin Cars and Joel Lawson to anyone shopping for a new vehicle.

As far as purchasing, things go very well. Service on the other hand could be greatly improved. I took my ‘16 Silverado in Saturday for an 08:20 appt. discussed time and was told 1-1/2 hours. I told them I would be back at 11:00 am. Found out when I returned at 10:45 that my service wasn’t started yet but the recall work was done. I realized that if I don’t wait, my vehicle gets put back and waits until I arrive. I left the lot after 12:00 pm

Did what I asked and what was required. Shuttle both directions was prompt and on time. Prefer this dealership over the purchased from dealership.