Took my car there twice for a hondata ecu reflash and made the car feel so much better, had a issue with some accidental damage to my car but was rectified by the manager Rick. Came good on it and would not hesitate to recommend this place now. Thanks again!
The service performed on my vehicle was outstanding, Rick and his team are true professionals I will recommend his services too anyone in need of automotive services!
Rick is top notch!! Keep it up. 100% recommend you get all upgrades and repairs done here.
I choose to use this company due to their amount of positive reviews, I read a lot of people were very pleased with the service they received, and I’m sure those reviews were legitimate and this company has most likely done a very good job for a lot of people. I however am not so lucky. I went in and talked to Rick after installing a cam in my gm 5.3. He said he could tune the car so I set up my appointment, payed 135.00 for pre inspection, 150.00 for licensing fees, and 490.00 for time to tune. A total of 775.00. I dropped the car off to him for the pre inspection he said it was all set to put on the dyno, he then ran it on the dyno, made his adjustments and called to let me know it was all set. I picked up the car and noticed a couple issues. It would surge about 400rpm while in park or neutral, had a blinking check engine light, and would stall intermittently when coming to a stop. I called him and explained this, he explained the o2 sensors were acting as if they were going bad, and my exhaust was not routed out far enough from the vehicle causing fumes in side the cabin, Rick asked me to solve these issues and bring the car back, I replaced the o2 sensors and extended the exhaust and dropped the car off. About a week went by and I had not heard from him, it was difficult to get in touch with him due to him loosing the receptionist. When I finally got in touch with him he explained he was working on the car here and there, I told him take his time (my mistake), after him having the car for 20 days I had enough and had a friend pick up the car. The car now is worse than ever and un drivable, it stalls every time you let off the throttle and still surges and has the same check engine light issue. I called Rick and asked him to refund my money minus the fee for licensing because I didn’t think he should have to loose money on material. He refused to refund any money but did offer to let me take the car back, I am now out 775.00 and will need to find another shop that is more familiar with gm vehicles.
My brother used these guys, and what should have been a simple tune on the dyno turned into a NIGHTMARE. He paid extra to have it pre inspected so that it would be simple to tune without having to go through anymore trouble. Somehow, after the guy tuned it, the 5.3 ran worse then when he dropped it off. Apparently, due to a bad o2 sensor (which should have been caught during the $135 pre inspection) caused the car to be un-tuneable. He also blamed fumes from the cut exhaust (which was only shortened a few inches to be flush with the rear bumper) for being unable to sit in the cabin of the car. I assume he has a vent or exhaust system for that and is just reaching for excuses. Over all, he has had the car in his physical position for over a month and was unable to preform a basic tune on the car. Hes now refusing any refund. My brother now has a car that wont even idle at red light and is out $775.
Rick does incredible work!
Good customer service...cant wait to get my tune the 15th 👍
Recently went in for some exhaust work and cooling install, couldnt be happier with how everything came out. Everyone over there really takes care of you and makes sure you leave with the end result youre looking for. These guys know their stuff, highly recommend.
I went up for a tune on Saturday as well as air filter and spark plugs. I told them I live an hour away. They said They could do it while I wait. The owner set me up with some Netflix and the few hours just flew by. Top notch service and my car runs great. I would highly recommend.
Went here about a year ago, needing a new clutch for my 2011 WRX. Subaru wanted like $2200... Rick does great work and for very reasonable money. They are just 1 exit into NH, so not far from Boston to get solid work done by people you trust. Ive been back 2 or 3 times for other work. They are responsive, accommodating, and professional.
Great experience!
Could not help me with my issue but very helpful
The Best place to get your car needs
A friend told me about racetek before they were even officially open. Rick was always in touch with me with what was going on with the rebuild of the engine. Rick is the only person i will allow to work on this car 1997 eclipse gst
Great work!!
Did good work kpro and tune thanks again guys
Awesome
Rick is the best