Manager was very helpful. One of the few parts people that can find/match-up parts without relying solely on the computer. Its a lost art. Was able to get the starter I needed in stock so I could finish my car and not have to walk home.

Very low quality staff except for one of the female managers. I dont know her name but she is a shorter blonde headed woman. All the rest of the people Ive had contact with their very unprofessional and most the time it feels like a pharmacy waiting forever on these people to do nothing.

These guys are serious about motorcycle parts too. I was more than impressed.

Great customer service they helped me out alot

DeWayne was terrific. He has vast experience with both personal and race vehicles. Was able to recommend the proper gasoline additive to my friend for her four cylinder engine. Also, the other associate at the cash register was able to help provide the best option for headlamp replacement for the vehicle.

I went in at 7:30 a.m. on Monday, May 24th to purchase a battery for a car fob and get assistance changing it out. I was afraid I would break it after googling how to change it. The person working there wasn’t willing to help at all. He told me I would need to go to a Subaru dealer because they were too difficult to change. Needless to say, I left. Later that day I went to another local business less than two minutes away from your store, paid less than $6, and had it changed out in less than three minutes. This wasn’t a Subaru dealer. I’m certain from the attitude of the employee this has happened to other people over things much more expensive than a key fob battery.

Just returned from the most frustrating experience I have had at the Noblesville Advance Auto store. With only 1 guy helping at the counter it took Chris 10 minutes to pull a single part ordered online for the lady in front of me. He then tells me my online order from the night before was not ready. Ok, not a big deal it is only 4 items. Chris acted like he didnt know where anything was and since I hadnt seen him there before I assumed he was new to the store. Again, no big deal it should only take a few more minutes. Wow was I wrong on this assumption. Another customer comes in, picks up the items they needed from the floor and gets in line behind me. Now is when I start to get frustrated because he stops pulling my order and proceeds to have me step aside so he could check them out. When they said I was in line ahead of them he said it wasnt a big purchase so he would quickly check them out. By the time he was done helping others and getting my 4 items I was in the store for 27 minutes. Now granted I am only an Elite Perks member so I guess I dont order enough stuff to get quality service from this store. I will stick with the Cicero Store because their customer service in levels of magnitude better.

Great customer service by Dwayne. He helped me return the wrong headlight I bought and pick up the new ones.

Had what I needed and friendly

Called ahead, great service.

Ordered some new wiper blades online for pickup. Got the email that the order was ready about 5 minutes later. Service was quick and friendly when I arrived to pick up my order. In and out in less than 5 minutes. Definitely would recommend the Noblesville location.

Terrible service very unprofessional management, does not put the customer first.

They checked out my cars alternater and battery and found the battery bad and then they installed a new battery good job

Great knowledgeable people,ready to please.

Good

Always great service.

This is a great place to buy parts and manuals to repair a car by yourself. The place is not very big, but there are numerous parts which can fit many types of cars. The employees at this location have a lot of experience and do not want to scam money out of customers like other places. They will even come out to see the car and recommend options, and when they give options, they will tell you the benefits of each such as cost and durability.

Phil changed my battery. He was extremely professional. It took about 15 minutes. He gave me tips on how to keep the corrosion (battery coral) off of my terminals, and took some steps to make sure it didnt happen again.

Had the part i needed.

One of the guys was very nice, but not very helpful or knowledgable. The other guy was knowledgeable, but very rude and wouldn’t let me explain the situation. I ended up leaving, I’ll take my business elsewhere, obviously good customer service takes too much time and effort.

Helped me find what I needed

The staff was very friendly and helpful.

Nice and friendly service

Super friendly. Greeted as soon as entered. Salesperson went above and beyond to help me and installed my wipers for me. Very reasonable prices.

Normally I dont have an issue with this location. Was told today I had an electrical issue with my car and that is why my taillights werent working. Went to Walmart, bought new bulbs, installed them myself. What do you know, it worked! Thanks for nothing.

Helpful employees. Convenient location.

This place used to be great. Now they default to the most expensive part they can sell, and try not to give the option of the economy parts. I was a loyal customer, now my business goes elsewhere.

Only two people in a Sunday resulted in pretty slow service

Amazing experience today at the store! I blew a fuse and wasnt sure which one it was. They were so helpful!! All fixed and ready!

Good selection and prices. Staff has good knowledge. Not much for my old cars.

They have also they have business that you knew to get parts real clean real fast also people to work there they can look up things on the computer for you on the phone or in person really good place Gary that runs the commercial areas really good ass and Good Help in there

Tried to buy oil. Waited in line for over 20 minutes. One guy refused to wait on any customers while the other guy was looking for a part for the customer in front of me. He didnt know what he was looking for so he had the customer come to the back to look for the part. At that point I knew it would take a while for me to be waited on so I put the oil back and left.

Currently out of town for work. Noblesville, Indiana with a truck that broke down today. The battery/charging light came on half way down here. I knew that there were going to be issues and that I would at least need a new battery. Today, the truck had trouble starting after I stopped for a fuel up. There was an Advance auto parts across the street. I used to work for Advance and I knew that they had the tool to test both the battery and the alternator. I also knew that, when I worked there, the customer was most important. This one was an exemption. There was one guy up front, who told me that he was busy with another customer. Thats fine, hes doing something. The commercial parts pro was dealing with his customers and there were two other guys at the far end of the counter staring at a computer that took no interest in helping me until I stood there, basically waiting in line...there was no line. The guy that finally decided to help me was friendly. He sold the battery, got it off the battery rack, then asked if I wanted it installed. I had no tools with me at the time, anything I brought with me was at the job site, so yes please. He then told me to, wait a minute, so he could find someone to do it. WHAT??? You sold it, you offered to install it, you do it. He ended up having to replace the battery. Great, except after the replacement the charging light is still on. I know this must mean the Alternator has failed, but the response from the Team at Advance Auto Parts in Noblesville, Indiana blew my mind! I went back in to the store, just to ask them to run a check of the alternator. The same guy that told me he was busy before, was still busy. The guy that replaced the battery was in the bathroom, that information came from the other guy staring at a computer screen. I would love to tell you an amazing customer service story, but every single employee in this store, on this day, was so apathetic toward customers. Now my truck is in the shop. Thanks guys.

Went in to have a code ran. There was one person in line behind me. He said he could not because they were too busy...won’t be back.

Nothing like being argued with over a mistake in their system and then when they no longer what to deal with me, they want to talk to my husband because he would know better than I would. Waste of time and brain cells at this place. Go to carquest in Cicero for some actual help.

Very knowledgable salesman working here. Easy in and out and they will help you find what you need.

Great when you need something quick

They have always been very helpful with my many questions.

Great hearts really knowledgeable people fast service

Probably the most friendly of all car part stores. The staff is extremely friendly.

Welcomed to the store apon entering asked if I need help and pointed me in the right location for what I was looking for very helpful!

I found the staff to be knowlegeable and helpful as I was attempting a car repair (Im not mechanically savvy). I greatly appreciate the assistance that I always receive here.

Anthony and Levi was very helpful and knowledgeable they tried to figure out my issue I highly recommend to go there and ask for either one of them. That is the only auto parts place I ever plan on going to while I am still living in this area.

Good knowledge, good supply on hand. Convenient.

Not impressed. usually has good prices and sales but the service is Blagh.

Great auto parts store!

The employees are very knowledgeable and will help you install the parts you need

Good service and knowledgeable staff make this a good place to go when you need a car part.

Good selections, fairly priced, knowledgeable staff.

These guys are amazing, always have the best customer service and are quick to help anyone with questions

Had everything i wanted..very helpful staff and great coupons!! Highly recommend!

Staff was professional and helpful. They werent able to ensure that the part I needed could get to me in the time required but made a great effort.

Ive been very impressed by the staff (helpful, knowledgeable, prompt).

Great fast and friendly service

Quality service, helpful staff. Full line of auto parts and supplies.

It’s one of my go-to places for getting parts for my car, but I’m not a big fan of the workers trying to mansplain my car to me. I simply wanted them to check my engine light and battery, not give me a lecture on why I need a new battery (which I knew full well I did). Yes, I’m younger, but that doesn’t mean I have 0 knowledge on cars. I felt no respect.

Flash ! When you will Came back !? Great Staff

Great staff will get you what you need

Always knowledgable

They all know me. I use my Perks

Helped me as always! Got what I needed and they put it on hold for me.

Always helpful and have what I neec

Always have what I need

Always willing to help, great Service

Very helpful staff!

They got a part for my Tarus that no one else seemed all to interested in getting for me.

Great help

Always greeted with a smile.

Staff was extremely helpful.

In and out

Did not have the parts I needed. Staff unhelpful.

Lacking in customer service and knowledge of their point of sale system

I keep trying to come back, the staff is always concerned about something other than customers, also not very knowledgeable of not only what they sell, its use, or its location in store front

Shady place to be for safety, and employees do not seem to know much about cars.

Great service, The knowledge is free,

Quick visit

Not so good service with no on hands help.

As little pricey but had what I needed

Got every thing g needed

Twenty percent off online order. Pick up 30 minutes later

Very good service

Great to do business with

Air filter transmission oil

Helpful, knowledgeable, good product

Great service

Super helpful.

Very helpful

Folks seem kind enough