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Advanced Computing
1540 E College Ave #10b, Normal, IL 61761, United States
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Advanced Computing
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Au
Review №1

I was looking for an expert to properly diagnose my pc after getting scammed by Best Buy, and these guys delivered. They are experts in what they do. Its worth the price.

Ha
Review №2

Randall is the man with the plan! He is superb at handling any computer issues. I have used Advanced computing services for many years they are the BEST IN B-N FOR YOUR COMPUTER SERVICE NEEDS!THANK YOU SO MUCH RANDALL

Al
Review №3

Take your computer here!! I took my MacBook Air to James after it stopped turning on and I ultimately had to buy a new laptop. Not only was he extremely knowledgeable and helpful to my computer buying process, he even was able to transfer the data from my MacBook to my new laptop for a very reasonable price. Thanks again!

da
Review №4

This is the place you want to take your computer too. They are knowledgeable, helpful and they dont take advantage of you when your find yourself in a desperate situation when technology turns against you. Helpful, reasonably priced and nice to work with.

De
Review №5

Went to get help removing a mounting screw from my monitor and they were very helpful and treated my product with care.

An
Review №6

They helped me with something I thought was much worse than it was, and sent me on my way within 5 minutes. They’re awesome!!

Br
Review №7

Took in my printer due to a jam. They were able to clean it and fix the jam, saved me from having to buy a new one. Honest and great service.

To
Review №8

Go above and beyond for customers, transparent with pricing.

K
Review №9

My husband and I needed a new computer due to the age of our computer and the fact that Windows 7 was no longer supported. Someone recommended James, from Advanced Computing. After speaking with him on the phone, and getting some information, we ended up having a custom computer built. It was actually more efficient instead of buying one comparable to what we had and Advanced Computing was very reasonably priced. I was extremely nervous, as Im not the most computer savvy, but he helped me through the process. James was extremely knowledgable, professional, and personable. Our transfer and set up went very smoothly. I would highly recommend them for any computer service. Its nice to have someone local you can rely on and trust.

Ka
Review №10

We have use Advanced Computing for year. They have always treated us great. They are very honest & caring.

ke
Review №11

Very nice business. I went in for a computer power cord and he gave it to me for free. I appreciated that. I will go here for any computer related needs.

Gw
Review №12

My older 27-inch Mac was running very slow and I kept on getting the dreaded rainbow ball. I called to see if they could add more RAM memory for me. Service was absolutely great. Since I couldnt carry the Mac in myself, they offered a home visit and came the same day and put in new RAM but computer was still running very slow. They suggested a new hard drive, took my Mac with them and delivered it back to me the next day. Wow, the speed of the computer is fantastic now. Id highly recommend Advance Computing to anyone looking for great service, fair prices and knowledgeable technical support.

Ja
Review №13

Always helpful and thorough. We drive to bring our computers here.

Ti
Review №14

Went in with an SSD drive that showed up unreadable. They were great to work with very professional. The SSD drive was trash but they went above and beyond, and oh yes they didnt charge me for the analysis of the drive. Will be back when we need help.

Ra
Review №15

Friendly service, knowledgeable staff, good prices

Tr
Review №16

I took my Mac into another place in town because I had spilled some water on the keyboard and it quit working and was told after looking at it that it would need $600 in repairs. Took it to Advanced Computing for a second opinion where I found out the other place had put it back together incorrectly and they had it fixed in no time. Greatly appreciate the personable, HONEST service. Definitely highly recommend!!

Na
Review №17

Fixed my issue

Da
Review №18

Took my HP laptop to Best Buy/Geek Squad as it wouldnt boot up. Diagnosis was bad hard drive and was told they could not retrieve my data. Then took the laptop to Advanced Computing in Normal, within approx 24 hours received the good news that data could be retrieved. MADE MY DAY! They also gave me a very fair price to replace the hard drive, restore my data and set it up ready to use. I would recommend Advanced Computing in a heartbeat.

Na
Review №19

Advanced Computing is privately owned by James who is highly knowledge about his computers. He has degree in Computers and knows what he is talking about and will explain thoroughly to were you can understand what is wrong with your computer. James will give you several options and will call you in a timely manner on what needs to be done to fix the computer. As a student at Illinois State University, the tech zone and IT department told me that they have heard great things about Advanced Computing and are very reliable. Furthermore, they have also been in business for 17 years.

El
Review №20

I’ve been taking my computer to James, Cynthia, and Randal for years and I trust them to keep my PC running smoothly and safely. As an added perk, they are always willing to answer my questions and can remotely help me with any issues I come across at home. These friendly folks really know what theyre doing and take good care of their customers. I highly recommend Advanced Computing.

Jo
Review №21

My 5 year old Mac was in desperate need for a new battery. Dropped it off at Advanced Computing. They had it back in a day and I thought what quick service. Then a few days later I noticed my Mac wasn’t holding charges any better then it was before I brought it in. In fact it was worse. So, I called back to the shop and told them my concerns and they were sooooo awesome. Immediately they requested I get it back in and my earliest convenience and they’d drop what they were doing to resolve the issue. Later that morning I dropped it off and in 2 hours they called back letting me know they had replaced the battery again. This time it worked great. Thank you so much for the great service and your quick response on correcting the issue.

CA
Review №22

My experience with James has been nothing but positive, productive and extremely helpful in resolving any issue addressed! I am not local to Advanced Computing; our work has been remote which requires good listening skills, flexibility and attention to the conversation; James has all of that. Ive recommended services to others and do not hesitate to endorse the company now: Call these people! Sincerely Carol M. Ring

Be
Review №23

I have been taking my computers to Advanced Computing for years and they have always done a great job! They are polite, friendly and timely while still having good prices. James and Randal are very helpful and explain things so that even I, who knows very little about computers, can understand while not talking down to me, which happens at other computer stores Ive been to. They are up front about cost and what to expect. I highly recommend Advanced Computing!

Su
Review №24

Great place to take your computer. Very friendly and honest staff. Will try their best to get your computer back as quick as possible. Always there if you have any question or problems. Reasonable Prices.

Ri
Review №25

We have taken our computers to Advanced Computing for several years. Customer service is very good. Cynthia makes customers feel welcome. James and Randall always take time to explain what repairs are needed. They are always friendly, always helpful and service work is always reasonably priced. We recently purchased a new hard drive from Advanced Computing that James built. We are very happy with it.

An
Review №26

I had a fantastic experience with advanced computing. Having a functioning laptop is imperative for my job, so when I woke up on a Monday morning to my screen not working, it was a big deal. I called everywhere in town and got time ranges from 1-3 weeks for repair, and prices all over the place. However, at AC I got my laptop repaired by close of business the same day I brought it in (That Monday). They treated me with the urgency I needed for my computer. On top of the great service, it was great to support a LOCAL business. They will take care of you.

Su
Review №27

I am so glad I found this business. It is really a mom and pop business with THE BEST personalized service. I could not have asked for more. They recovered my hard drive and fixed all of my ongoing issues with a very quick turn around time. (Even helped me carry my pc to my truck in 30-40 mile an hour winds) I will be a customer for life...

Ja
Review №28

After spending several days and stressful hours trying to recover data that was lost on our computer due to a Microsoft update and getting no solutions from the big box or large company computer stores, we were referred to Advance Computing by a friend and so thankful we were. James retrieved the lost data in a short period of time. He also suggested due to some issues with our computer that we invest in an upgrade. He transferred all our data and sat down with me to explain so many features and issues I was having trouble with. That man has Patience!!!! Support privately family owned businesses. There arent many left. Thank you James and Cindy. Jane and John Shea

Au
Review №29

I dropped off my MacBook Air late last week for repair. They had a diagnosis for me before the weekend and quoted a fair price to replace my hard drive. By the following Tuesday they had returned my computer. Overall a great experience.

An
Review №30

My laptop wouldnt start after a High Sierra update, and Advanced Computing helped me over the phone!! It was amazing! I will definitely go to him in the future.

Pa
Review №31

James and Cynthia are pleasant and professional to deal with. James was a miracle worker when he was able to recover family photos from a accidentally formatted drive. I highly recommend their services.

Ri
Review №32

Friendly, highly professional help. Willing to do the simplest task to keep my beloved computer running. Highly recommend.

Gr
Review №33

Very friendly and competent assistance. I brought a new Huawei laptop in for screen replacement. While they were unable to locate a replacement part, they communicated very well throughout the process. They had searched thoroughly to see if something could be done, and then offered a solution that would allow me to utilize the laptop even in its unrepaired condition.

We
Review №34

Very honest and experienced team here at Advanced Computing. I highly recommend their services to anyone interested in computer repair or any other coorelated interest.Thank you again!- Tanner

Te
Review №35

Had my computer get stuck in an update and would not boot, took it to Advanced Computing, they called with estimated costs of repair, fixing it quickly, upgrading to SSD hard drive and transferring all data, great overall experience.

As
Review №36

Excellent customer service! They could fix something for me that the Geek Squad couldn’t, and for a very reasonable price! I highly recommend!

Ed
Review №37

James and his staff are both knowledgeable about my computing needs and are very helpful in solving problems. Many problems are solved remotely, plus if the computer needs physical work, it can be done in my home town, usually within 48 hours. It is this service that is the reason for purchasing my computers from Advanced Computing rather than a big box or mail order store.

Da
Review №38

Oh my gosh...........they bailed my out for the second time. I cant give these people enough praise. I highly recommend them.

Ro
Review №39

James and his team has always don a GREAT job ofr me. They have fixed several of my computers as well as built one for my business that has been updated and improved to keep current, and it work as good as they day he built it.I would highly recommend them for any computer needs. they can do it all, as well as be priced right.Ron Koehler

Ti
Review №40

They have always been reasonable with pricing. They fix the problem each time. We have used them for 5 years plus. Small, personable and you talk to the one working on the computer.

Bo
Review №41

I have taken my computers to Advanced Computing for several years. Ive always been extremely pleased with their knowledge & customer service. I have recommended them to a number of my friends who have also been happy with Advanced Computing.

Da
Review №42

I spent $50 to just have my desktop cleaned out (dusted) and when i opened the back side of the case after bringing it home it was full of dust.

El
Review №43

Amazing customer service! They know what they are doing! Very professional and kind!

14
Review №44

I have done business with this company twice. Both times, the staff was personable, timely, and efficient. I highly recommend this to anyone who has computer trouble.

Ro
Review №45

James and Randall were very helpful when my iMac broke down. The work they did has greatly improved my computer.

Da
Review №46

Amazing service and a wonderful staff. Will definitely be returning for all future computer services/emergencies, and would highly recommend.

He
Review №47

I came to Advanced Computing because my computer had debris lodged in the fans. When returned, the dust was not cleaned but I was still charged $75.00 and my laptop frame was dented.

Ri
Review №48

They were able to fix my MacBook in a timely fashion for a reasonable price.Ive brought other Macs in for repair and the service at Advanced Computing has always been outstanding. Recently I had a problem with a new to me MacBook**. I took it to a different phone repair/computer repair/gaming store in Bloomington just because the store had opened a new location and it was convenient. That didnt work out for me so well. After a couple of different trips to that store they gave up and said they couldnt get the part to repair my machine. I took the MacBook into Advanced Computing. They were able to fix me up in a timely fashion for a reasonable price.**My daughter: Dad, you want my old MacBook, I got a new one.Me: sure, that would be great.Daughter: by the way, I spilled mimosa on it and the keyboard is sticky.Me: sure I can get that fixed.Me: after the keyboard has been replaced, daughter, did the sound work after you dumped mimosa on it?Daughter: come to thing of it, the sound was getting a little flaky...The other repair shop said the MacBook needed a motherboard and they couldnt get one.Advanced Computing was able to fix the sound on the computer and its working fine now.

Lo
Review №49

James did an awesome job fixing my computer!!!! He was fast and the price was fantastic!!! I will definitely recommend him to anyone who needs computer work!!!

Da
Review №50

Really saved me alot of pain, really nice people and know what they are doing. Couldnt get my computer to get the internet drivers and much more, they fixed it all at real good prices you wont find better

ch
Review №51

I used an off-brand power supply in my laptop and it snapped off inside the power port. This fella successfully removed the broken piece from the laptop and everything is in working order. A+++ would buy an off-brand power supply, have it snap off, then have the broken piece successfully removed again by this reliable company.

Ge
Review №52

Very helpful with relay help me as I am deaf and good service. I recommend anyone can see this company.

Da
Review №53

Personable and extremely fast in repairing my computer.

Ga
Review №54

Quality work delivered when promised. Nice folks.

As
Review №55

Excellent service was able to recover everything which I was unable to do. Highly recommend anyone with any computing issues to use this company.

Jo
Review №56

Super fast repairs at a very reasonable price! Fixed all the issues Ive had with my Mac and helped me understand what went wrong!

Ty
Review №57

Very bad presentation and bad customer service

Ma
Review №58

Treat you well

Da
Review №59

Theyve salvaged my laptop! Its a brand new machine.

Jo
Review №60

Excellent service.

Ja
Review №61

They know computers!

Information
19 Photos
61 Comments
4.8 Rating
  • Address:1540 E College Ave #10b, Normal, IL 61761, United States
  • Site:http://computersbn.com/
  • Phone:+1 309-454-5152
Categories
  • Computer repair service
  • Computer consultant
  • Computer security service
  • Computer service
  • Computer store
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:9AM–3PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
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