I didnt even set up an appointment! Was able to assist me right away! Excellent service at an affordable price!

Its great to find a shop that doesnt put you under any pressure. Just straightforward and considerate. I will undoubtedly return. Thank you once more.

Very friendly staff. There was a delay in the work to be done but not due to any fault of theirs. One of the parts arrived damaged & had to be reordered. Very pleased with the finished work. Looks brand new.

Very personable, friendly and thorough. Our car was finished ahead of schedule with quality workmanship. We were kept in the loop during the entire process. We had a very positive experience!

Im glad I brought my car to these guys for repairs. I have complete faith in their work and have never been disappointed.

I was hit by another car going 80mph on the highway and the entire side of my van was damaged. My insurance company sent me to Carstar for the repairs. Everyone was so nice and helpful. They coordinated all the insurance, set up my rental car, and got the work done on time! My van looks like new! I highly recommend Carstar North Aurora! Thank you!!!

They also offer a wide range of services, such as oil changes, tires, and rust removal.

Excellent work. I can always trust that my car will be repaired correctly and on time.

Excellent experience. Excellent customer service. Excellent value.

Excellent service. Extremely friendly. They stand by their work.

Their sense of urgency and ability to complete the task in a short period of time is greatly appreciated.

They are extremely welcoming and helpful to families. I dont feel taken advantage of because of my lack of car knowledge.

Excellent service is always provided. They are always willing to go the extra mile for the customer.

I double-checked that everything was in order. I adore this place and will be returning.

I am so impressed by CarStar!! They did everything they could to simplify the process for me; Angie is incredibly sweet and helpful, and the staff did incredible work on repairing my bumper. Super fast turn around time too! Thank you for making this easy and painless CarStar crew!!

I was recommended to use them by my insurance company. I was extremely satisfied with their services. They even helped assist me with a rental car, and with me not having rental coverage, this took a load off my shoulders. My vehicle looks as good as it did driving off the lot. 10/10 would recommend.

Bring your vehicle here for knowledgeable and appropriate service.

Went in on the suggestion of our insurance company. The place seemed clean, staff was quick to help. They came out to the car and looked over the damage within minutes of walking in. They explained everything in detail and what they would need to do to make it like it never happened, with what they could see in a walk around. (Lets face it when when get into an accident, we want are car to come back looking like it never happened.) They also explained up front that after they took things apart there may be things they couldnt see, during the walk around, and that they would deal with our insurance company to make sure any extra things needed would be payed before they moved forward. This was helpful because there was more damage then thought, and they took care of everything. We drove in without an appointment. They had a car rental company pick us up and bring us to rental a car. All of this took about 20 minutes from start, to driving our rental car home. The finished product was as good as new Let me tell you, we went over the work and couldnt find the smallest problem. No paint over spray, no chips, scratches or out of line body panels. As Good As New. Thanks for a great job 👍

They went above and beyond to help me out and make sure I was taken care of. I will recommend them to anyone I know who needs work like this on their car. Thank you guys again!

Employees are extremely knowledgeable and skilled at their jobs.

Fantastic working with them. Top notch service and quality. I will use them in the future.

Great help and VERY FAST service. Car repair looks phenomenal.

I would strongly recommend this location to anyone looking for an auto shop.

Angie and Renee were both very helpful from beginning to end. They explained the process, the estimate and assisted with a rental. The process was quick and easy.

Wonderful people, God sends. I couldn’t have asked for a better company. I think that says it all. Blessings to all of you, I will always hold all of you in high regard and I am forever grateful. Angie who is the receptionist here actually sat on the phone with me and listened to my side of the story of how my accident took place and even explained to me patiently ( being a mom herself she told me ) in my frustration how insurance companies work and told me she would pray for me which made a huge impact and gave me clarity to my situation. In life and when all hell freezes over, even complete strangers can help you pick up the broken pieces, even after your car has been wrecked and your at fault. Thank you Angie and thank you to your team of workers for giving me a break this time. I will pay it forward, you better believe I will. and it will come back to you in more ways than one. Your human kindness and empathy is more what I appreciated and of course what you gave to me on top of that goes without saying is priceless to my heart and soul.. and I hope you’re all recognized and blessings to all of you and your loved ones. Stay safe and healthy.

I had a great experience at Carstar. Angie and Rene were very helpful, friendly and professional. My car looks great after the repair. Very descent price. Highly recommend this location.

The best shop to get fair estimates and the best Quality car repair and mgr René polite and very helpfull to get our car as promised.

I recently had my vehicle repaired at CARSTAR and it was a wonderful experience from start to finish. Every single employee that I encountered was friendly and helpful and went above and beyond to ensure things went as smooth as possible for me. They did a fantastic job repairing my car and it looks great. I’m very happy with my CARSTAR experience and I’ve found my go-to body shop. Great job!

Have been going here for years. Prices are fair and the quality of their work is excellent. They stand behind their work as long as you own your vehicle.

I loved the service and work here definitely recommend it. Rene was always very helpful, kind and patient towards. I definitely will be back if I am to need any fixings on my car, they went the extra mile and helped us get a rental car from a place that would approve my girlfriend, and gave us a spotless clean car back ❤ I loved their service and work 🚗

They did a great job on my car highly recommend

Had someone hit my beloved car and took it here. They looked at my car RIGHT AWAY and were very quick to provide a quote to me the day before Thanksgiving on top of that, and one hour before they closed! I was desperate to get my car back ASAP. I dropped my car off the next week after I decided their quote was fair. It matched Gerber Collisions, but Gerber wouldnt fix my car since they were tied to the other persons insurance (whatever). So, I dropped my car here and they drove it into the shop as soon as I drove off! They said itd take about 2 1/2 weeks to repair and guess what?! They called me 1 week and 3 days later telling me my car was ready. I picked up my car 5 minutes before they closed and it looked stunning. BRAND NEW. Beautiful work. And, on top of this, the price MATCHED the quote. It didnt go up AT ALL. Great! Then, on top of it, they tell me Enterprise will come and pick up my car from their shop! What?!? I didnt know this. It was my first time with a car rental. They called Enterprise at 5pm, their closing time, and that was that! I will always recommend this place moving forward and definitely, go back, if required.

Never disappoints. They do amazing work and will take a look at your car right away. They offer a very fair price and do everything by the book. I wouldnt go to any other place.

Was rearended on June 26 and State Farm recommended this shop. Everything was done in 3 days! Owner and secretary are very nice and will answer all questions you have. My bumper looks even better than when I purchased the car. I even went in with my sensor messed up saying my tire was low and it wasnt. When I drove off with my fixed car it wasnt on. I didnt expect them to go that extra mile. Thank you all so much! Def recommend them!

Brought my car here after an uninsured driver smashed into my rear bumper. This is one of the facilities listed on State farms repair list website, but I did some research to make sure it was a reputable auto repair shop.Brought my car in for a quote, they took a look over and were able to order the parts needed, before i had to drop off my car so i had less time without my car. Parts came within a couple business days, and i dropped it off Wednesday, and it was ready the following Thursday, It was really fast turnaround time, even with the additional parts and damages that needed to be replaced after they did a full inspection.They went out of their way to order new OEM parts instead of used parts from other vendors that would be cheaper, so Im really appreciative of that, car looked like nothing had happened to it, couldnt have asked for better quality work.

Oh Im so very pleased!!! These guys are the absolute best!!! Eric was very helpful and Brian is just amazing. I recommend these guys to all of my friends and family!!

They did a great job fixing my car after an accident l was involved. Looks just like brand new as they promised. Very happy with craftsmanship.

Always friendly, great service and fast turnaround

Top notch service & quality work. Walked me through the different options.

Awesome collision repair. Friendly service.

Great service, excellent work. Your car comes out looking like a star.

Great prices good work

Super took care of my car.

This place blows, the owner Brian is super incompetent

Great