Ryan was great with communication, expectation & service. He is a great asset you guys have. I am thankful you guys took care of us. Thank you for checking in and for following up!
The perfect local glass shop! Our go to when we need new shower doors or even glass put into an old family tray!
Definitely NOT recommended for shower door installs! Not sure if auto glass is more of their stronger product line but wouldn’t recommend them for shower door install at all.Took multiple calls and reschedules just to get someone out to measure so a quote could be generated. Seriously, could just feed them the measurements to save hassle of waiting until they finally show up.So, measurements finally taken and now waiting begins! Well... it took them 3 months (three!) and multiple calls to get parts and glass in. Then, when they showed up, it was with wrong materials! O.M.G.!! I should have canceled my order but was reassured they would have everything in the following week. Well... 6 weeks (six!) and multiple phone calls later they got my shower door installed. So, fast forward two weeks later and now I got a leaky glass shower door with loose hardware! Well... good luck with support after the sale because it’s absent with these people.Stay away from these jokers because it will cost you more time and money for no gain!
Ordered shower door from Century Glass. When they came to install it the shower door was too short. Said they would expedite the replacement. Never heard back and had to call them ... lo and behold the part was in and no one called us. They were scheduled to install it today ... never showed ... never called so sat home all day for nothing! TERRIBLE CUSTOMER SERVICE !!!!Well here it is May 1st ... they were suppose to come this morning to replace the scratched shower door they installed a couple of weeks ago.They said between between 9-11 am and of course another NO SHOW and NO CALL. I think theyre purposely going out of their way to annoy us. Guess its time to get BBB involved.
This business has excellent customer service as well as a high quality product. They are very easy to work with and priced well!
I ordered a car window and I needed it fast. They said they would have it first thing in the morning for me. When it didn’t arrive in time one of the store employees went to get it personally from the warehouse so I wasn’t inconvenienced. They also had the best price by far. When I got there, the showroom was awesome. I had no idea they existed and the extent of what they do. Love this place. Class act. Five stars
This company had to reschedule a SIMPLE auto glass replacement THREE times because of errors on their part. It took TWO weeks for them to get their act together. First, the receptionist made the appointment on the wrong day. She told me Wednesday but really scheduled for Thursday. She apologized and rescheduled (confirming that my glass was in an waiting on me for the rescheduled day). Next appointment, I get a call AFTER my scheduled time saying that they couldnt come because the glass was broken when it arrived. But didnt they check the glass when it arrived on the previously scheduled date?! Next appointment, they tried to reschedule because of rain when I had previously told them that I had a covered area (garage). Very disappointed in the professionalism of this business. I have never had a glass replacement business this irresponsible. I will be taking my business elsewhere in the future.
We had an amazing experience with Century Glass with our shower glass panel. The office staff, and installation crew were extremely knowledgeable and professional.The schedule was accommodate to fit my needs and the job itself posed many challenges (Size of the glass was huge) that were handled with expertise.Special thanks to Jake Huffman and Jeremy for meeting all my expectations. We highly recommend this company.
As a commercial facility coordinator I work with glass companies across the US and Century Glass is hands down one of the best! Laura and her install crew were both professional, prompt and courteous. I would not hesitate to call them for any of my future needs.
We brought in a jewelry cabinet that needed glass repair. Unfortunately, there was miscommunication from the service side, but it was immediately addressed. They went above & beyond to make sure that we were satisfied customers.
We just had our second glass shower door installed.Can’t say enough about the quality of the products and their installation.They also came in less expensive than another estimate.Great company!
I do not enjoy writing reviews like this one but, I had an appointment with Century glass for this past Friday 10/31/2020. Called to verify the appointment time frame window. Result was they did not show or contact me not even to explain or reschedule. So, it appears that they are not reliable or trustworthy. It appears that the person I spoke to on the phone removed the appointment from the schedule. I have their name but feel that it is not appropriate to put the name into this post. What happens in your system I cannot account for.
Our custom shower glass looks amazing! Jeremy was great at explaining our options, and able to give feedback about what would look right in the space. They were able to come out quickly for the quote. Since it was custom it took a few weeks to come in, but they were able to install it the day after it arrived. We are very pleased with our experience!
Jeremy was incredible! We ordered a custom frameless glass shower door through Century Glass and had it installed. Jeremy walked us through the process, provided options and recommendations and ultimately installed the door. Each visit, he arrived ahead of schedule and completed all work quickly, efficiently and professionally. I would recommend Century Glass to anyone looking for professional work at a reasonable cost.
These guys were right on time, every time and were extremely professional in every regard. The quality of the materials and installation was excellent. Absolutely no complaints at all. Their price was on par with any other business so I would say the value is better than most considering how good they were on the other points. Would highly recommend.
Good solid glass company.. stands by their work
Installed shower glass door! The team did a great job and it looks amazing! They were very friendly and professional. Highly recommend them for all your glass needs.
Cut a replacement window glass for a vintage Florida room roll out window. We got it right on first try. I will recommend Century to friends and family.
Great company. Quality materials, professional installers, polite front office staff. I requested a return visit which was easily scheduled, technician was on time and completed the task as needed. Highly recommend.
Purchased glass shower doors as part of bathroom renovation. Installers were very neat and professional and new doors look and work great.
CENTURY CLASS and the team there are class act. Very good and pros at their jobs. The quality is unbeatable you have great recommendations from me to others about your work THANK YOU ALL MARGIE GARNETT
We have dealt with other glass vendors in the past and had extreme wait times and communication issues. With Century Glass we have experienced a high rate of professionalism.Their office staff is friendly and efficient. Their field team is skilled and highly reliable. They always call on the way and let us know immediately the cost of their estimates. We love doing business with Century Glass!!
Overall a great experience thank you. Our shower glass looks amazing!!!! If you’re looking for a company who shows up on time, communicates well, and takes pride in their work call Century Glass, oh yeah they also had the best price.:)
The staff are prompt, helpful and informative. I replaced my dresser mirror a couple of months ago with antique mirror. I am very pleased with the results! The original frame looks great. You would never know the mirror has been replaced. Thank you!
Very friendly and professional staff. They were able to get my mirror cut the same day I called to order it. Very pleased with the product. I will use them again if needed.
I was trying to repair a glass top for my daughter’s coffee table. Not being from the Charleston area, I wasn’t sure who I could trust. Century Glass was able to accommodate me very quickly. The staff is knowledgeable, courteous and, well, couldn’t be more helpful. I recommend them very highly.
From start to finish we were totally happy with Century Glass. At the showroom we were assisted with choosing the shower door design best suited to our bathroom and preferences. Jeremy did our measurements and did the install couple of weeks later when the doors were ready. Rah also helped him. Thank you.
Century glass was awesome! I am happy to finally have my shower finished. It has been the remodel from hell and has taken 3 years. The start of the project seemed promising except the company who was hired lost their license due to other lawsuits and didn’t complete our shower. There have been a few other bumps in the road since then and why this has been a long road. you guys were the easiest company to deal with and fastest turn around time (from quotes to actuall installation) out of the entire experience. Thank you so much for being great and friendly! Big shout out to Jeremy in Charleston! He was supper friendly, punctual, and called when he was on his way! He had the best idea out of all the quotes we received on how to handle a loose bracket that was already existing in our shower! Thank you again everyone!
We had such a positive experience with Century Glass of Charleston! They installed a glass shower enclosure in our master bath. They came out three times, and at each visit the installers were so polite and were so careful trying not to wake our newborn. We got exactly what we wanted in less time than we were quoted. So refreshing! Highly recommend!
Great staff.need a house window fogged glass replaced. This is your place.
Im a local contractor and have been using Century Glass for all of our frameless glass shower enclosures and I couldnt be happier. The entire team communicates well and is customer service driven. Their work is always top notch and weve never had any issues.
We were impressed with the level of service we got from Century Glass. We ordered the glass for a frameless shower and a custom mirror for out bathroom renovation. Stacy was great! She was efficient, knowledgeable and friendly. She made everything so easy. The installation was as promised, on time and well-done. We would highly recommend Century Glass.
Very positive experience with Century Glass. We ordered a piece of replacement glass for a light fixture online and it came in a few millimeters too wide. We called Century Glass to see if they could help and they did. They cut the glass while we waited and the rates were very reasonable! Outstanding service and very friendly staff. We will definitely use them again if needed and happily recommend them to anyone!
We had one small problem, it was quickly resolved. Great installation team - Peter & Trey. We would definitely use again. Very competitive pricing
Ryan and Rah came out today to fix our front door that had shattered unexpectedly. They were both very friendly and professional. They were also extremely quick and were so great with our dog as well!! Would highly recommend. We are so thankful to have our door fixed.
I ordered 4 custom sized insulated glass panels. Good quality, good customer service, good delivery. They were only 10-12% more expensive than buying online, but well worth it, to get personal service & accountability.
They came to measure for the replacement glass same day we called. New glass was installed at their shop as soon as it arrived. We were able to pick it up as soon as it was finished and my husband installed it which saved us some money.
It was just a matter of removing the glass panels from my shower and then replacing them once Low County Tile repaired my shower. They were very good and followed up in a quick and professional manner for a minor installation problem. Excellent service--thank you James, Stacy and Century Glass
These jerks drove a mini van to my apartment address at village square to change a back window, they blocked both my gf and mine parking spaces then left broken glass all over the parking lot. I would never recommend anyone use a company this unprofessional.
Contracted for a Frame-less shower enclosure. Great experience all around. Ordering and delivery dates were met, technicians showed up on time for appointments, very knowledgeable and skillful. Precise glass measurements compensated for my less-than-perfectly-square tiled enclosure. Very minor cosmetic flaw in the manufacturing process of the glass was rectified with full replacement, no questions asked.
Jessica is always so helpful. She goes the extra mile to check in on us often and she is helpful with follow up on our job orders. The guys are always polite and professional as well.
A great local business, and a pleasure to work with. Always quality work and excellent service.
Every person at the Dorchester Road location was pleasant and beyond helpful!
Very professional, thorough, and quick. My shower looks beautiful!
Three weeks and still no windshield. My husband and I have constantly been getting the run around. Came out to replace and had no molding to install with the windshield (poor research on their behalf). Then 2 weeks later just filed the claim after we repeatedly called multiple times to get in touch with Heather. Finally got a call back and part is on order and should arrive within 6 days. Three more days until the part is supposed to arrive and still can not set an appointment to get our windshield replaced. This is poor customer service! Never again will we use this company. Safelite Autoglass had us taken care of within two days no issues also had all the parts. Which comes as a kit not an open box which i physically put my eyes on the first time they tried to replace it.
The staff is very friendly and helpful. Great customer service!
Extremely Fast! From the time we stepped in till we left was less than 15min. Simple single sheet of glass replacement, but great work none the less.
We had Century Glass come out to our home and measure for a new shower door. They were very professional and quick to come back with a quote. I would recommend Century Glass to others.
Replaced a window in our business, cost almost $600 and the frame is now falling apart. They came back out and said it was fine. A little disappointed with the end quality.
I worked with a nice young lady at the store, and she was so friendly and helpful. The whole team that I worked with was so efficient and really made the job quick and painless.
Professional quality work and very punctual
The receptionist was nice.
Fast service, knowledgeable staff. I would recommend this place!
Excellent service in a timely manner
They did job quickly, competently, and were out from under my feet in a few minutes. An experience that easy is all I can ask for.
Their staff was very friendly, helpful, and easy to work with. We got our door replaced very quickly.
Great response, great service, great price, great people,
Century Glass was incredibly speedy. They removed the old glass, installed the new glass, and were on their way in a manner of hours.
Great job on a shower glass install
They answered the phone..
Don’t call you back like they said they were!😐
Fast and knowledgeable.
They was great
Nice job and quick response!
We couldnt be more pleased with the service at Century Glass. They replaced a shower door for us and did an excellent job.
Great service and very reliable!!
Best glass company in the world
Excellent service
Call Jessica at Century Glass she is an expert in the field. If you have a cracked windshield or just shopping for a new shower door. Jessica can get you what you need. Century Glass Dorchester Rd. N. Charleston.
Simone prices and property
THANKS FOR EVERYTHING!