Mario is a new worker there and he is the best!! He is a constructive communicator and is capable of discussing difficult issues effectively and to the point. He was very helpful and kind. He provided excellent customer service!
This is to express my appreciation for Mark at Extra Storage. First online booking was fairly easy to complete it all online zero issues. However, I had to have Mark walk me through how to get in the gate and storage unit because the online system gave me the gate code wrong but he was quick to explain it. I was there for a short time but the place is kept very clean, orderly, no trash or debris left anywhere was very nice. Safety had zero issues feeling safe unloading and loading. Great place to store your household goods or whatever when you need them.Thanks Mark for going extra mile for me.
What an amazing experience, Mark is awesome. I went through one of the hardest things in my life and he just made me feel so much better. I know its just a storage unit but having someone make you feel like the little bit of stuff you do have is safe means everything.Thank you so much Mark WhiteSincerely Kellie Nelson
Walked-in today to inquire about a storage unit. Mario provided impeccable customer service and was able to answer all my questions. I will be recommending this location because of this great interaction.
LOVE THIS PLACE!!!! HIGHLY RECOMMENDED!!!Had to pay my bill with quarters one time and the worker made me feel comfortable and like at home. I was embarrassed walking in with the quarters but she made me not embarrassed and she was just totally cool with me and said weve all been there and not to worry. She was super polite and made me feel at ease!! I WISH THERE WERE MORE PEOPLE LIKE HER IN THIS WORLD!! THANK YOU EXTRA SPACE!!! ❤️🥰
Mark was great! Very satisfied with the customer service and communication. Mark was very prompt to answer any of our questions & concerns. We feel safe and satisfied knowing our stored items are in good hands. Thank you Mark!
I love this place!! The employees are very friendly and helpful!! They call, email, and text you to remind you that your bill payment is coming up to avoid any late fees. I find it very helpful & effective!! They do an amazing job at keeping the place clean and the BEST PART of all is the gates access hours Which is until 10pm! They open early and close late.. that often times has been very convenient! I highly recommend this facility!!
Theyve been great! Marks been super sweet and has helped with the hiccups that came up during our move. Im glad I found a place I can feel safe storing my things.
Amazing service and place. Mark was so easy to work with. Very professional, respectful, and kind. Clean, safe, and secure. Knowing my Belongings are there, I sleep better at night!
I have been in this facility for several years and have different managers..The present manager Mark is exceptional and is very professional as well as hands on. Always always available as well as being hands on he is the best...He responds very quickly and successfully resolve any issues that I may have .
Very nice and knowledgeable. The facility was very clean and quiet and we really liked the greT customer service we recieved. We recommend Extra Space Storage to anyone looking for a great storage.
The hours are different now and the place is kept extra clean and the people in the office are so helpful.
Brandy has been so sweet and helpful throughout my time using this space. She gave me a call when she thought someone may have tampered with my unit. In the past, I’ve had storages that were broken into and everything was stolen but this made me comfortable with using storage spaces again. Highly recommend, thanks again Brandy :)
Staff is great, prices are great, overall great and secure place to store your valuables.
Brandy the manager is amazing. She was so easy to talk to and she helped me find the unit I needed and saved me a TON of money. Thanks for listening to my moving stress and for helping me. They are luck to have you!!! Keep up the good work
Friendliest, nicest, and sincerely a joy to be around them all.
Ive been at Extra Space for about a year. They are very professional.
Very friendly staff. Great deal. Easily accessible. Perfect location.
Had exceptional service from Josh! Made my experience super easy. Would definitely recommend them if anyone needs storage. Hours of operation are great also.Kristy
Awesome experience. Brandy was spot on with her recommendations. She was informative, polite, and very well informed about their service. I highly recommend this group.Thank you for your efforts.
The lady at the front desk was nothing short of phenomenal. Their 10x10 seems to be a tad bit bigger than the u-haul location that I was at prior. So far its been great.
Jenna was such an amazing help. So glad to have the help. Will be back next time we need a storage! Thank you so much!!!
Nice clean storage spaces. Gates open with code.
It was awesome to find this place even though its first come first serve but the ladys there were Great they help me out a lot this is my first storage in life because I have to move so Im glad Im a part of extra space storage and I get first month Free so you cant beat that at all so if you ever need a storage I recommend you to try out extra space storage Thanks again for all your help 😃👍🤝👏😃
JR is awesome and helpful
Andrew and Max were amazing! They worked so hard and were so professional, they did a great job. Thank you so much, highly recommended.
Great place and just what we were looking for. Thanks Brandy
Great service and kind staff - highly recommend.
Brandy and Mark very very helpful and nice to work with.
Prices are reasonable, Property Is Clean, They Are Always Upgrading The Place.
Great customer service and very clean.
Thank you Brandy for everything. You will be seeing us a lot more while moving to Antelope from Dallas.
Large units available, easy online rental process.
Jenna in the front office was pleasant and very helpful!!
Great customer service and a well maintained property👍🏼
Great now that the hours have changed
Friendly and well maintained!
Great low prices, Great security with over 32 cameras for units protection I feel my belongings are safe and secure, easy people to work with, place is clean and safe.
Rented there 2xs and I loved it. The staff is GREAT! Unlike its neighboring storage (A-1) here you can ACTULLUY stay for a few hours to Organize if need be or take your time! They dont constantly HAWK you! Or watch you as if your going something wrong! Yes they do keep it safe & do rounds, but not in an invading way. Its also very clean. Id most deffenetly rent space here over & over.
Mice infestation ruining property.Rude managers and office personnel. They ignore California law at their convenience. Im taking them to court.
Wonderful
Dont confuse this place with the nearby and similarly named Airbase II. I stored stuff with these guys for 14 years. There have been a few management changes, and possibly even ownership changes. Through it all, they kept the rates low, provided good units that were well maintained, and had nice people working the desk. I knocked off one star since my units were in the older (western) section and the dust blows into the units terribly. Also, there were occasional problems with mice/rats (they provided me free cups of D-con, which worked), and there was a roof leak at one point after a heavy rain (fixed quickly). They offered my business late-access to the unit, which was wonderful, but I believe thats only for businesses and only on a case-by-case as-needed basis. For the low rates they charge, its a nice mini-storage place, but its not climate controlled nor dust-free (quite the opposite, at least on the west side; the newer east side is supposed to be better). Overall, I was happy with them.
I need my memory refreshed of the managers names approximately 7 yrs ago KATHY ? N not sure of dudes very important please help
Great place. Cheap prices. 10x10s for 45 a month. 5x5s for 25 a month.
Super cheap and no hassle I love it here
Pretty clean and well managed. Just needs some updating and a restroom for after-hours storage tenants
Yes, This Company Has Had It Faults. But The Reaction, To Their Faults, And Multiple Problems, Have Been Outstanding. I Would Highly, Recommend Them, To Anybody. Prices Are Cheap, Property Is Clean, They Are Always Upgrading The Place. Owners Are Always Available, for Questions And Comments.
I dont dislike it its a storage place this isnt a four star food place Im rating its nice and clean
I have 2 units there .The Price is great its clean and ran great
Professional, friendly and courteous Management. High security, clean facility at reasonable prices.
The managers are Great!
Great people, good security nice access.
People are great rates are reasonable.
The Best Deal in all of Sacramento and you can get 3 months free. I really dont want to tell people about this place, because the prices will go up.👊
Never been s0rry f0r renting this st0re site. They have great security, and management y0ull find n0 better they are Gid sent...
Been with these people for years and never had a problem
Managers are very rude, not compassionate, not friendly. They seem they are unhappy with there job but have to stay because they have no we’re else at the moment. Seem like there in a bad mood every time
Manager rude and unwilling to rent parking space to any vehicle over 10 years old?! No explanation.
Ive been here for 8yrs..easy to enter and leave. .once had problem with employee not posting a pymt but quickly resolved
They never hassle me, and now I can pay online!
The worst manager I ever seen. Really bad.
Best in town!
The management is not very friendly or professional. He can be quite rude
Put us out. Manager rude. We asked a question about turning the truck around and they asked us to leave.
Great prices
Clean place.
Friendly help.
Okay