user
Cantrell Service Center
7601 Young Rd, North Little Rock, AR 72118, United States
Appearance
Cantrell Service Center
Comments
Je
Review β„–1

As a woman, getting car repairs can be very intimidating. David worked with me and went above and beyond helping with the insurance claim after a small accident required some repairs. I would πŸ’―% recommend Cantrell Service Center for any service.

Ja
Review β„–2

My car was ready before expected. My car is driving like new again. As a woman, I always feel scared that I am going to be taken advantage of. They going to tell me I need things that I truly dont need. This was not the experience. Upfront and honest company.

Je
Review β„–3

Cantrell Service Center is the only place I take my vehicle for service and repairs. These guys know what theyre doing. Theyre honest, thorough, and efficient. When I pick up my car and drive away Im confident my vechicle is in great shape and road-ready.

Ms
Review β„–4

Extremely helpful and friendly. Called to let me know what needed to be done and cost before preformed any repairs.

Ke
Review β„–5

This place was awesome and surpassed all of my expectations. They were courteous and professional. They were upfront about everything and kept in contact with me and sent updates by email, including pictures of my truck and links to info, and called me to update me as well. I feel the price of parts and labor was very fairly priced. Maybe I got lucky but service was also incredibly fast too. The also have a courteous shuttle which was nice. I am extremely satisfied with my service and would recommend to anyone.

Sa
Review β„–6

I have been using Cantrell Service Center for all my needs. Their quality, price, and professionalism cant be beat! There is no reason for anyone to go anywhere else. It is family run, and they will take good care of you!

Ca
Review β„–7

Cantrell Service Center is a top-notch business with knowledgeable staff and honest pricing. I have tried other places for general maintenance but nothing compares. I drive out of my way just so they can take care of my car. Trustworthy and not trying to fix things that don’t need to be fixed. Will be the only place I go for any vehicle services, tires and oil changes.

Yv
Review β„–8

They have taken care of my car since I bought it in 2014! They make me feel like family, always timely in dealing with my service. They keep me informed of anything they find! I highly recommend them to take care of your vehicle!

Ja
Review β„–9

I think this business is outstanding. TheyAre always very courteous abd j is exactly what they are doing. David has always known exactly what I need. They never tell you something that is not true. Very honest. Thank you David, crew and owners

Ty
Review β„–10

I took my sons truck in for an oil change and inspection. They identified a couple of issues that needed to be address before he left for college. They maintained great communication through the repair process and thier estimate were spot on. Great place if you need some maintenance done.

Ma
Review β„–11

The team at Cantrell is always great and does it right. Thanks for your service.

Hu
Review β„–12

This was my second time using Cantrell and I was very happy with their service both times. Service was very quick and the communication was excellent. I would highly recommend them to anyone.

Cl
Review β„–13

Ive got no complaints. I feel like I got a fair price and excellent service. I will definitely return for any future car repairs.

Br
Review β„–14

Great service, van shuttle to home & came and picked me up when my car was ready. Price was half of what the dealership wanted to repair it. Will use again

An
Review β„–15

We were in town pulling a 5th wheel, we made it to our destination, that where my truck failed to start. I am an auto tech in a shop very similar to Cantrell Service, so I was able to get parts I needed to repair my distributor from a near by NAPA auto parts store. The only thing I didnt have was a timing light to reset ignition timing. I called Cantrell Service and David answered, when I told him of my situation he told me he didnt have a timing light at the shop anymore (as they are pretty much obsolete as new cars have no need to adjust timing, all computer controlled), but said he had one at home in his personal tools. He said he would if it was still operational, and let me know the day. Well unfortunately it was not working anymore, but what a great person David is to take time to check and let me know he was not able to help me. I checked other shops and no one was willing to help out for a number of days or just didnt care to help me. I ended up buying a new light and getting the timing adjusted and back on with the rest of our 2000 mile trip. Thanks David for making an honest effort you are an asset to your company and proof that there are still good people out there. Thanks again Andrew

Mi
Review β„–16

In my experience, Cantrell Service Center (CSS) has always been a helpful, capable, communicative, and accommodating place. I took my car in for an alignment, and really they did a fantastic job. It was a bit pricey compared to the competition in my particular case, but for the competence and trustworthy people I feel that it was worth every penny. Also, the competition really didnt seem like they wanted to do the work; Not so with CSS. One of the mechanics, Chris I think it was, caught a small but potentially serious issue that I missed, when I did my own work, and remedied it in the course of procedure. (after informing me first). It would probably have been missed at a more corporate garage, or even ignored, and then Id be spending more on remedying the subsequent bearing failures and etc. Prevention counts, and their mechanic paid attention to detail! Going to CSS really increased my peace of mind. I recommend the place. Thank you!

La
Review β„–17

AC was working but not very well. They checked everything out and determined I was nearly out of Freon. They recharged my system along with a dye to try and locate the leak. Unfortunately they were unable to find it in the time they had to observe it. Certainly the leak must be tiny. Rather than keeping my vehicle for several days they returned it to me it’s instructions for me to pay attention to the cooling and if I noticed a change to bring it back. I appreciated the service and the return of my vehicle. I definitely recommend them for auto service.

Sh
Review β„–18

I brought my car in for a general inspection in prep for a road trip. I actually enjoyed going to the mechanic. They were professional and honest (they said my car was in good shape!), and I highly recommend them.

An
Review β„–19

As a long-time customer, I could not be more pleased with the service from Cantrell Service Center. While this service was routine on a new car, they have provided multiple types of service on several older vehicles. I have always been confident that the service they recommend is the service thats needed and not extra money-making services. They operate with integrity. I highly recommend for any of your car care needs.

Mo
Review β„–20

Great experience. Super friendly and trustworthy. We needed a full check of a car for my mom and I loved the way they presented it. Very easy to understand and pictures were included.

Ka
Review β„–21

First time customer here . They were able to get to the actual root of my problem. The dealer that I first went to was going to replace the wrong parts which would have cost me a lot more in the long run. They explain everything really well so you know what is wrong. Will definitely use them again!

Lu
Review β„–22

I had a great and seamless experience! Dropped my car off for diagnostic tests and had my brake fluid replaced, front wheels aligned, and a leak fixed. Excellent service!

ro
Review β„–23

I will not go anywhere else. I trust them. They have proved consistently excellent for many years.

De
Review β„–24

I really enjoy the professional way they carry themselves. Always friendly, and to the point. Id recommend them to anyone I know..

Ma
Review β„–25

These guys are the most kind and forthright auto shop team I’ve ever gone to by a long shot. Thank goodness!

Ka
Review β„–26

Prompt service Contacted us during work to discuss issues. Reasonable price. Will continue to use & refer others

To
Review β„–27

Chuck was very forthright and honest concerning diagnostics, needed repairs and evaluation. I was having the vehicle of my late father-in-law assessed and wasn’t sure who to trust. Cantrell Service Center came recommended by another auto service center whom I trust. I took their advice. So glad I did! I would highly recommend Cantrell Service! Thanks Chuck!

Ti
Review β„–28

I took my car in due to my check engine light being on. The service and professionalism I received is unmatched. Mr. Chuck was very detail in explaining what was wrong with my car and what services need to be done to rectify the problem. Their prices are very reasonable and work was done by trained professionals. I highly recommend this shop and will be coming back as needed

Za
Review β„–29

I had a lot of work done on a 2002 Lexus. Great experience. The car is now like new. Thank you Chuck!

Da
Review β„–30

I was very pleased with Cantrell’s inspection and service. I had bought a β€˜new’ used vehicle with 192,000 miles on it and needed a baseline current condition. They checked nearly everything and the vehicle passed inspection except for the brakes. However I was given the okay for minor local driving until I get the money together for proper repair. I love these guys, they kept my 2005 vehicle road ready for several years and I followed their recommendations as they are trustworthy.

Jo
Review β„–31

They were very helpful and reasonable priced.

Ro
Review β„–32

Always honest, take all my vehicles there when in need of repair.

La
Review β„–33

Very Professional! They explain everything in a way you can understand it!!

Mi
Review β„–34

Great service each time I bring them my business needs. I am always given options and great pricing options for my needed repairs. I have been a customer of theirs for at least 5 years now and I am still very pleased with their service. Great automotive technicians always on hand....Ask for Chuck.

Al
Review β„–35

Always a great experience - fair price for great work.

Jo
Review β„–36

Cantrell Service Center did some needed repairs to keep our old SUV on the road. The work was performed on time and as they estimated. The vehicle runs as it should and I would recommend them for small or major repairs.

Im
Review β„–37

Great service, took them about five minutes to figure out what they needed to do, I left as they fixed the tire, they gave me a call when it was done, and they even put the tire on for me. Will definitely recommend to my friends, this is affordable but excellent service.

Ma
Review β„–38

Sarah and david were very helpful and friendly. I haven’t had this vehicle very long. I bought it in Feb 2020 with 180,000. I took it to the Chevrolet dealership to get an inspection in an oil change. The truck has 186,000 miles at this point. Yesterday I walked in and they were able to work me in at the last minute. They made sure to give a thorough inspection so I would have a good base line for my maintenance schedule. They went over all all the mechanics notes and answers all my questions. Thanks guys for the great service.

Do
Review β„–39

My check engine light came on and my suburban would barely run. Took it in at 7am. They diagnosed and repaired the same day which isnt the norm in my experience. I will definitely be back

Me
Review β„–40

Outstanding service! I trust these guys! Chuck was very good at keeping me informed. Very professional and thorough!

ma
Review β„–41

Great car service by the professionals. Ill surely recommend Cantrell service center to my friends...

Ba
Review β„–42

I recommend this place! We took my Lincoln Navigator there a couple days ago for an exhaust leak and they fixed it in record time and the cost wasnt as bad as we thought it would. Thank you so much for your hard work and dedication!!☺

We
Review β„–43

The Team diagnosed my problem and solved quickly, efficiently, and thoroughly. Very pleased!

Co
Review β„–44

Recommended by several friends and did not disappoint. I don’t know a lot about cars so I ask a ton of questions. They explained everything thoroughly (sometimes more than once). Prices are also explained in detail up front and the final price they gave me was exactly what I paid when I picked up the car - no last-minute up charges or fees. This is where we’ll take our cars from now on.

Ma
Review β„–45

Great staff! Knowledgeable and honest.

Ma
Review β„–46

I was able to get an appointment for the next day. The parts were ordered, and repairs were completed on that day. It was affordable, and they made me aware of an issue that would need to be addressed in the near future.

Ca
Review β„–47

Very quick service, friendly reps, very good at explaining what was done and things I need to be aware of.

Ja
Review β„–48

Excellent service. Great explanations.

Ca
Review β„–49

Cantrell Auto Center is always fair and takes the time to explain what they find, what your options are, and what they recommend. They are also willing to tell you if there’s something they are not comfortable doing and that would be better to have repaired by a dealer. They are my go to every time.

Ke
Review β„–50

Great customer service with superior quality work that supersedes most automotive service. This was my first time using their service and they went over and beyond my expectations! Mr. Chuck is a genius when it comes to cars because he was able to explain the issues with my car with great detail. I would highly recommend their automotive service.

MP
Review β„–51

Took my truck in for an alignment. There was an issue with my truck that wouldnt allow the alignment to be done. The technician showed me the problem so I could correct it and bring back for the alignment. Nice and professional folks...Ill be back.

Kr
Review β„–52

My entire family has been using Cantrell Service Center for years. As a young woman, its important to me to have a go-to mechanic that is dependable, respectful, and doesnt feel manipulative. Cantrell Service Center has excellent customer service. They will not try to pull a fast one on you, and they take the time to explain whats wrong with your car in detail, and whether the problem is a common or uncommon issue for your type of car. Theyll tell you the pricing on the front end (and theyll call you to discuss any price changes before making the repair), and they are fast! Theyve performed everything from simple oil changes for me, to replacing parts of my car battery terminal, to repairing brakes, and replacing my Subarus control arms and bushings. They already had the parts for the battery, and my car was finished the very same day the control arm parts were delivered. As an added bonus, without me asking, they even took the time to give me some pertinent advice to help increase the longevity of my Subaru. To me, that says a lot about their ethics and integrity. They couldve opted to not offer that advice, and then maybe I wouldve had some very serious and costly damage to my vehicle in the future. I also found out that they will do a pre-inspection on a vehicle youre interested in purchasing. I recommend Cantrell Service Center to all my co-workers, friends, and family.

Cl
Review β„–53

They were very professional and friendly they valued my business. Very knowledgeable and efficient. Would highly recommend this business to anyone looking for excellent auto Mobile repair

Br
Review β„–54

This place though! Wow, we were still 3 hours out from being home finally when no thanks to road workers not properly keeping things off the interstate that DONT belong and you have NO choice but to run their stuff over since the other choices are a concrete wall or a line of traffic going about 80 mph.......and it destroyed the undercarriage piece and started to melt the plastic, so to keep from possibly harming the tire or anything else further we were only about 15 minutes from Cantrell Service Center in North Little Rock. They greeted us with excellent manners, said theyd fix it the best they could to keep it from damaging the tire they also gave my granddaughter a little kids juice box and me some glorious coffee lol I hadnt been able to have any all day so that alone was amazing.....the best thing is when the guy showed its the temporary fix and that itd hold until it could be replaced BUT when I asked how much he said nothing, youre good and when I said wow aww you sure, well pay a service fee or something for the last minute help..... He again said no, no youre good yall just make it home safe and have a good weekend!God bless that place, the mannerism alone was amazing, hell I would drive the 3 hours there just to have a body shop that had the values they did! So thank you Cantrell Service Center!!!

tr
Review β„–55

Friendly, Fast and Reasonable

Er
Review β„–56

I use these people regularly. They communicate well, let you know what issues you vehicle has, give you the bottom line price wise, and finish on time or ahead of schedule.

To
Review β„–57

I have used Cantrell Service Center for several years and have always been very pleased with both the work and prices. Often the work is completed even before their estimated time for completion. I will continue to use Cantrell as my regular auto repair garage. .

Ma
Review β„–58

My experience couldn’t have been better. The staff were pleasant and professional. Problems with my van were explained in detail.

ke
Review β„–59

I got in without an appointment and they went above and beyond to get my truck fixed so I could go on vacation

Ro
Review β„–60

Ive been doing business with Cantrell for over 10 years. They always do a great job and are reasonably priced.

An
Review β„–61

I was having some issues with my car’s battery and alternator. I reached out to Cantrell Service Center and they got me in, fixed all the problems and had me back on the road the next day. They are professional and know what they’re doing. Call them for any automotive issues you’re having.

La
Review β„–62

Great service and professional called and explained everything going on

Ve
Review β„–63

Taking my car to Cantrell Service Center assures me of an honest assessment of what work is required and a guarantee it will receive quality care and maintenance, at a reasonable price.

Ji
Review β„–64

David handled our situation. My daughter was visiting town when her car began having problems. A friend recommended Cantrell’s and they jumped right on the problem and had her car repaired the same day. Had to pull the intake and replace a coil. Thanks guys.

St
Review β„–65

I highly recommend Cantrell Service Center!! We have used them for several years now. Chuck is great!! He makes me feel like hes giving me his honest opinion and that he cares. Their customer service along with their mechanic service is top notch!

Ir
Review β„–66

Cleanest and most Honest repair shop I’ve ever encountered. Stuck thousands of miles away from home and within half a day we were back on the road for less than the price of a new tire! Trust is everything and they get the gold medal!

Pa
Review β„–67

The service was excellentThe services man Mr Chuck took the time to explainWithout pressure and Talking down to me.You will get all 4 my vehicles

Ch
Review β„–68

I have used Cantrell Service Center multiple times and I feel they have always been fair and honest. They dont always try to upsell like some other places. The work has been solid and the price has been fair. I hope I dont need them in the future πŸ™‚ but if I do, I will go back.

Jo
Review β„–69

Great communication always called before doing anything, let me know an estimate of what it would cost and came in under. Second time using them and if I need anything else done (hopefully not) they are the ones I go to hands down.

Tr
Review β„–70

The folks here are the best. I’ve used them for years. Honest, thorough, and competent. Highly recommend.

Mi
Review β„–71

AAA recommended them when I needed my GMC Canyon towed. It was a Friday afternoon and they couldnt get to it until Monday. They found it was a quick fix and were very thorough in the process of the oil leak. Differential drain plug was loose, just needed be tightened. Not sure how that happened over my 45 min drive out of Little Rock. Highly recommended, Cantrell!

Ba
Review β„–72

Excellent service at a fair price! Chuck was very patient and helpful and they found the problem we had for years very quickly. Had to jump it off every other day! Not anymore! Replaced the instrument panel and we are back on the road. Thank you!

Jo
Review β„–73

Chuck is great to work with, very professional, and a man of his word.

Ra
Review β„–74

Just because of previous reviews on this service center. I took my car in for a diagnostics and was satisfied. Professional and knowledgable staff and service specialist. I will go back for service again and conveniently located.

Ji
Review β„–75

Very professional. Good experience. My car is running great!

Ja
Review β„–76

Always been thorough and honest. The owner Sarah is the best.

La
Review β„–77

Excellent response time for scheduling needed repairs and great value for services provided. Efficient and skilled mechanics. Would recommend and plan to return again as needed.

mi
Review β„–78

Very helpful and quick service

Jo
Review β„–79

They were able to get me in and out so I was able to finish the day in my deer stand. Thanks a million! Great service. Would highly recommend.

Ca
Review β„–80

Took High Mileage truck in for multiple general maintenance issues.Good work, guaranteed. Knowledgeable, Prompt, Professional.A good mechanic is good to know.

To
Review β„–81

Great service and very timely. Would recommend!

Ju
Review β„–82

Quick service got me back on the road. Very satisfied. Thank you!

Ka
Review β„–83

Work was completed ahead of schedule. Very reasonably priced. Needed a ride when work was completed and graciously went out of their way to get me back to pick up my van. I will be having them maintain my van from here on out. Great place and great staff!

Ch
Review β„–84

They did an excellent job telling me about issues that might need attention. Oil Change and Tire Rotation completed with no issues. Very good service.

An
Review β„–85

David, Chuck, and Sara are all easy to work with and very attentive to the details of my needs.I stood outside waiting on my ride and watched the techs working for several minutes. Clean, organized work areas; and this was close to the end of the week.…They diagnosed the problem and communicated what was needed. The work was completed faster than I had expected and fairly priced.I would Not hesitate to use them again and again.Long time customer,

Am
Review β„–86

Wow, I understand the high prevalence of good reviews now. Its incredibly refreshing to find somewhere like this: quality work, no scam artistry, honesty and professional.I am so glad I did my research and combed through Google reviews etc. of places in Little Rock and stumbled across this place.We inherited a 2003 Crown Victoria. Although, the engine is sound and it has incredibly low mileage (single owner was elderly and didnt drive it very often), basic maintenance of the car has not been kept up over the years. As such, it was time for new AC actuator, serpentine belt, rotors, rear pads, brake fluid and a new ebrake. Everything was completed for under 1200. Were satisfied with the work and the car is whisper quiet after the belt change.Would not hesitate to return here in the future! Highly recommended!

Al
Review β„–87

They always do a great job at a great price, and are quick and professional. It’s the only place in NLR I’ll take my car!

Dw
Review β„–88

Work was well reviewed and explained in advance along with an exact estimate.

Li
Review β„–89

Been using Cantrell’s for several years. Never been disappointed. Highly recommend.

Rh
Review β„–90

I chose this business based on reviews and a reference from a close family member. I called the day before and spoke with a very nice gentleman (Chuck) who gave me a quote for the service requested. He then shared that they were not taking appts only walk-ins at this time and that I would need to be able to leave the vehicle if brought in. I took my vehicle in the next morning and was greeted by David. He was very professional as well. He gave me a timeline for the service (they were short-staffed) and told me he would check first to see if I indeed needed the service requested. He called that afternoon confirming what was needed with pricing, as well as an additional service. I approved. My car was ready just before closing and guess what? I did not need the additional service he mentioned during our earlier conversation! I saved over $600.00 utilizing Cantrell Service Center as my dealer wanted close to $1000.00 for the same service😳. I will be returning and recommending them to friends and family. Thanks Cantrell Service Center for your professionalism and amazing customer service!

Ja
Review β„–91

I got a car 3 weeks ago that has had many issues. Was basically lied to on condition of motor.I fixed a good portion of the issues and until I had a leak I couldnt track down, I decided to call Chuck at Cantrell Service Center.I explained my delima and what the end goal was. ( to find the source of the leak ).They were very upfront and honest. They also found other issues as well as confirmed that other parts were ok.The money I spend was well worth it and I wouldnt take it anywhere else.

Sa
Review β„–92

Theyre always quick and and they take the time to explain to you what work they did and tell you if they find anything else that is wrong and a time frame when it would need to be fixed. I feel like their honest and arent just there to take your money like most mechanic shops try to do.

Ma
Review β„–93

Great experience, very thorough team beginning to end.

ba
Review β„–94

Been going here for at least 30 years and nine vehicles. They are honest and dependable.

Cy
Review β„–95

I had an emergency situation and needed a mechanic ASAP. The staff at Cantrell Service Center were able to help me out with no stress at all. They are very professional, competent and friendly. They gave me an upfront estimate of the cost of my vehicle repair but worked to keep the cost down. Repair time frame was right on track. I would highly recommend using them and will use them again.

Gr
Review β„–96

Staff was courteous and professional, and the services were performed quickly and exactly as requested. I’ve used Cantrell Service Center several times the last few years and they always do a great job.

Je
Review β„–97

Very pleased with work

Ch
Review β„–98

Love Cantrell Service. They will always be my go-to service center.

Du
Review β„–99

They also take care of you! No matter how big or small the issue, these folks are the best around. Period.

do
Review β„–100

Great service, fast turn around, knowledgeable, and trusted.

Information
21 Photos
100 Comments
4.9 Rating
  • Address:7601 Young Rd, North Little Rock, AR 72118, United States
  • Site:https://cantrellautoservice.com/
  • Phone:+1 501-758-1188
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations