We took our Silverado in for a recall on the passenger air bag, they had it done and back together fast with absolute no signs they even had anything apart.The counter persons were bright and cheerful.I would gladly go back there.

Hector was great to work with. Good communication, simple and easy negotiation. We will buy from burke again in the future!

I really love my Chevrolet Equinox, having the maintenance being done at Burke Chevrolet, has proven to be well worth it! I had an oil change done, but it is just never an oil change, they check everything, including the rotating of the tires, checking the life of the tires, and most important, the brakes. I that 67,500 miles on both the tires and brakes, and I am so impressed, I still dont need new tires, or brakes! I cant say enough good things about Burke Chevrolets service department.

Great customer service! I just purchased a used tahoe and it was so easy! Traded my car and bought it. Had a few things we wanted fixed and everything was done and ready for us the day we picked up. Hector the sales and Bill the general manager were both wonderful to work with! We had our 2 kids with us and they were patient and easy going. They stayed late so we could get all the paperwork done on a holiday weekend! We drove over an hour just to purchase and we will definitely be recommending others to go here!

I had recall work done on Buick. They were courteous, the place is clean and they kept my knitting for me when I went to Walmart. Nice placeWhen its time for a new auto Ill consider them.

I cannot understand how we brought our car in for the recall work last week, that the dealership in NO way warned us that the guidance had changed and GM was now saying no 2017 Bolts should not be parked in garages or near structures. We asked them how the testing went and they said great and we lifted the cap and you are all set. What a joke. Now we are being told (by reading up on it ourselves, NOT by the dealer) that the recall work didnt work and fires are still happening. We are being told that we should not charge over 90% or go under 70 miles (this, by the way, caps the range significantly). We are being told that fires can happen during OR after charging, and not to charge cars without monitoring them. All the fires are rear fires. So now I am terrified to let my two kids (2 and 6) in the car. So NOW what??? This could be months, and there is NO communication or even, apparently, awareness on the dealerships end about what is going on with these recalls. I could not be less happy with the dealership this week. They were either negligent in not telling us important information when we brought our car in, or clueless. Both are dangerous when Bolts have become potential fireballs.

Eric in service was absolutely amazing. I was astonished not only at customer service, but also his honesty and being straight forward. I feel he went above and beyond with my third party warranty company to ensure I was taken care of. I will absolutely be coming there for service and will be recommending your facility to friends and family. Thank you-Ben

We came with a strong interest in the Bolt, were treated in a friendly and respectful way. Our salesperson expedited all the government and insurance matters, running that complex and time-consuming gauntlet. The matter of getting Chevrolet help with the level 2 charging install took a good bit of extra effort.

I contacted the dealership by email - through the website, I think - and the response was immediate. Communication was excellent, even as one team member connected me with someone else.It was a pleasure working with Mike Ziter. He was very direct, very straightforward. I especially appreciated that there was no point at which anyone tried to up-sell me on additional products.

Every time Ive gone you are very good to me cant do enough for me

The young woman at the service desk is the only person I had dealings with face to face and she was excellent, helpful and just a pleasure to deal with. I am sure that the services performed were excellent because I have no problems. They also took care of a couple of recalls I wasn’t even aware of. Will continue with them as my service people.

Burkes service department is the best! They do a great job communicating which to me is the number 1 part of good customer experience.

Had a very good experience. From the General Manager to the sales person Kevin Bibbo and the Finance Manager Melissa Thomas it was a fantastic and positive experience. Will go back to Burke Chevrolet for all my vehicle needs.

Got me in and out in a reasonable time. Always a pleasure.

Outstanding as usual. Attention to details. Expanation of service needed.

Friendly staff good communication good prices. Just a great buying experience

Great service, industry standard pricing. You always expect to pay more at the dealer, its just not true.

Excellent dealership. The best servie department anywhere--professional, knowledgeable, helpful, and courteous. Things get done with efficiency and with concern for the client.

Service writer was friendly. Wait time wasnt bad considering they couldnt give me a definite time. Im happy. Thank you.

Air conditioner issues, needed new compressor. Ice cold air now!!! Done on time when promised. Sam and Eric are great!!

Curteous all around.. Timely Manner

My experience with Ryan, Bill, Hector, and Tony was the best vehicle buying experience I’ve ever had. That’s after 18 cars and motorcycles in a bit over a decade. Ryan didn’t just sell me what I told him I thought I needed. He educated me and helped me get the right truck for me. This was not a sales pitch heavy/transaction focused interaction. It was more like these guys facilitated me getting the right truck for me and my needs. Can’t say enough good things about them. And beyond their undeniable professionalism, they also all happen to be really nice folks. Thanks a lot Ryan and team!

Out standing service, went in to purchase a new truck, great sales staff, thats you Hector... they also worked around my schedule to help me out. Thanks

My dealership! Great sales and service team!

Small town dealer with the personal touch

Went in for a recall and they were very professional and it was done in a timely manor. I have purchased two vehicles from Burke and will continue to do business with them. Thank you

Very happy. I called the service department and they took care of everything, as well as keeping me informed along the way.

Great, timely service. Communication was great and the staff is very friendly!

Roger made the process of buying a new car easy. He was no pressure and wasnt trying to sell me things I didnt want or didnt like. He wanted to make sure I was happy with my purchase and made the whole process very smooth. Thanks so much!

Needed to have brakes checked, oil change, plus headlights replaced. Burke provided prompt service and updated me on not only on progress of repairs but also information on what they would need to do and approximate cost.

Service was fine, pricing was fine, but COVID precautions were ignored. The service office was very poorly ventilated and only one of the two employees there was wearing a mask; in the dealership showroom / customer waiting area, I saw four employees and zero masks. I pointed out the ventilation problem to one of the employees and they just acted like I hadnt spoken. So... if you must go to this place, wear your very best mask and be as quick as possible. By no means should you spend any time in the waiting room!!

Brought my 2014 silverado in for service and an ignition switch issue and Eric and his team had it fixed and back to me in no time. Great work and great service. Thank you.

Needed a tire repaired they were busy but fit me in and got it repaired within a couple of hours

Nice folks, fair and helpful, will definitely be sure to do business with them again.

Outstanding dealership was an absolute pleasure to buy from them, So helpful and very friendly

Eric has been extremely helpful about everything and made easier an otherwise difficult experience compounded by the virus and my disabilities. I am very happy with Eric and Burke.

Thorough, helpful, and very pleasant to work with!

I brought my truck in yesterday for an oil change and tire rotation. I received a call to inform me that some lines needed to be replaced and my cabin filter. I agreed to the additional work. I picked up my truck last night to find a bunch of debris (leaves, grass, etc.) on my passenger side floor. I’m assuming that was from the cabin air filter change... I just had my truck detailed last week by a private company. it took me about 2 minutes to clean it out, but after spending over $500, I would have expected that to be done before I picked up my truck.

I bought my car so fast it was magical!😉

My experience was wonderful. Everyone that I had talked with was very pleasant and very helpful to any questions that I had. I would recommend Burke Chevrolet to all of my friends and family.

Sam Was very helpful, knowledgeable and informative. She got my car in for service quickly when I broke down over the weekend and it was fixed within hours. Thank you!

Great place to deal with! Bryan and Bill were there when I needed help after the sale.

Eric was very kind and professional on the phone

First complimentary oil change for my Burke GMC. Went online to make the appointment and found I had to wait a week. That was fine but did I really need an annoying daily email reminder? Got there on time and had to wait 1 1/2 hours before the oil change was completed. Expressed my dissatisfaction at the wait and I was told they were backed up. Mind you I waited a week to pick a time slot convenient for them.

Terrific service. Pleasant staff.

I bought 2 used cars from Burke. One bit the dust within 2 years of having it (VW Passat) and the other (2013 Equinox), the engine died after being well maintained and I still owe on it and I need another car. I know they were used cars, but from a reputable dealership, I thought maybe they would be selling cars that would last.

Very pleasant people. Excellent customer service. I enjoyed Bill Campbell stopping in the waiting room to chat with me.

Great experience sales staff top notch

Great experience, I felt like everyone worked together to get me on the road. Great job Ryan.

Sam in the Service Dept is the best!!!! She totally went the extra mile just to help me get the information I needed and was professional and courteous. Thanks again!

Fair service dept and quick

Great place! Excellent staff!

The staff always exercises the upmost customer care. I know I am receiving top notch service every time I go there.

Service was timely and friendly...communication was excellent...the environment was safe and very clean.

People were friendly and welcoming. My vehicles job was completed in less than 3 hours...pretty amazing considering the works that had to be done.

Fast and easy car buying experience. I was dreading the idea of wasting a bunch of my time in the car dealership, but to my surprise my sales person, Jonathan Eliza, was very respectful of my time. The whole team made the whole process fast and efficient. Jonathan was very easy to communicate with and I felt they were fair and honest. I love my new car and I would recommend Burke Chevrolet and Johnathan to anyone in the market for a new car.

Very nice I will go there again

I mixed up the day of my appointment but they were able to accommodate me anyway! So glad that I didnt have to travel back the next day!

I had a coupon for $58 for the oil change. the bill was $61 without the coupon, meaning the tax was $3. i didnt use the coupon because it was the same price. btw, the coupon was from chevrolet, so, this tells me that burke normally charges less than recommended by chevrolet. kudos to burkee, yeah, right to chevrolet.

Sam in the service department made it a stress free experience...Great job by all involved....

Excellent customer service!I am extremely satisfied.

This was a very pleasant experience. They were very prompt in service. The area for customers was very well set up for COVID 19 awareness ! Great all around ! Ill be back again ..

Great experience. Ryan, the salesman was incredibly helpful.

It would be 6+ stars if I could. Hector & Tony, made the whole buying experience exceptional. You would hope that all dealerships were dealing this way!! Thank you to Burke Chevrolet!

This places is very well managed and run by wonderful people who are sincere and demonstrating nothing but professionalism. Wish only the best for all of you and your firm.

Great job fixing a problem with my brand new cars door. Took good care of my car and worked quickly to get it back to me!

Top notch as always

Bought a used SUV vehicle over 3 years ago, and all it has been is problems from Day 1. This dealership sold me the car (college student) with a defective timing chain package, dead battery, and cracked exhaust so be very careful with their inspections and dealing with their retail sales. Now, upon my resale of this vehicle, I have been told the car had an accident which was never disclosed to me. Overall I had a very disappointing experience with Burke Chevrolet and although rated highly, I would never recommend doing business with them and encourage consumers to shop elsewhere after such misrepresentation. If this happened once, it wouldnt be surprising if it happens again.

Excellent experiance,purchased new vehicleSooth transaction. Great Staff

Same great service as always

The absolute best vehicle buying experience Ive ever had! Bryan is incredible about making sure every single customer is comfortable and happy. It means alot to see the owner working on the floor like any other employee would! I plan on sending every friend and family member interested in a Chevy your way! Thanks for everything!

I cannot say enough good things about the customer service at Burke Chevrolet. We were camping and had a tow vehicle (a Chevy Equinox),and had a dead battery. Concerned about possible alternator problems,we called,and the service people got us right in. After checking the whole system,we found the battery was bad. They had one in stock,installed it,and we were back on our way. The service and the attitude of the employees was wonderful. We will definitely use them the next time we are up this way.

I always have such a great experience at Burke! This was my first time using the shuttle service to bring me to work, the driver was friendly, efficient and professional. I would recommend this dealer to everyone!

Great place to do business with. Super employees.

I visited many Chevy/GMC/Cadillac dealerships while looking for a new truck. Burke was by far the best experience I had. My salesman Ryan was no pressure, no nonsense, and professional. This dealership is one of the last left that have enough respect for their customers to not waste their time with shady sales tactics. The manager is reasonable and was willing to negotiate to make a deal work for both of us. I will certainly consider Burke for my next truck as well.

The service department treated me well my cars oil was changed quickly after I got an appointment. But I had to wait nearly two weeks before they could get me in. Not sure why there was such a delay for just an oil change. I ended up having to take time from work to get this taken care of. Over all Burke has treated me fairly, with good folks that work there.

The service department at Burke Chevrolet saved my family.This past Monday while driving home to Long Island from Vermont with our young 3 daughters and chihuahua Milo, the brakes on our 2016 Suburban suddenly locked up. It was not safe to continue our journey, so we searched for the closest Chevrolet dealership, Burke, and carefully drove there.The Service Department was fully booked with appointments, but the Service Manager John graciously found time to take care of us. While all of us (including Milo) sat in the waiting room, John inspected our Suburban. He noticed the rims and brake pads were packed with snow, so he had someone quickly power wash it all off. We were on the road again within 15 minutes, safe and sound.Thank you, John and Burke for taking care of our girls (and Milo!). Well never forget you!

Those guys are great. No pressure sales. A great local mom and pop dealership. This place is the backbone of America! Keep up the good work!

This is an excellent car dealer. Jon was easy to work with yet professional. He let me explore my options with no pushiness. I will definitely recommend this dealership to my friends.

I dealt with four dealerships during my search for a new vehicle, and Burke Chevrolet was far superior to any of the others. I would highly recommend Burke Chevrolet to any of my friends and family searching for a new or used vehicle. I have never felt more welcomed when walking into a dealership. I could tell right away that they were treated me as family, and I felt comfortable throughout the entire process.

Just got my car fixed here, under warranty. Everything went great, I talked to Steve from the service department, who was extremely responsive and kept me informed about everything related to my car. Would recommend 100%

Waited a long time for the 2016 Volt to become available for lease - definitely worth the wait ! ! ! Ryan at Burke Chevrolet helped tremendously in making my decision to buy or lease - and which packages to order - much easier. I have bought several trucks from Burke in the past - and will continue to have my Volt maintained at Burke. Many thanks to owner Bryan and Salesman Ryan for ALL of your help, patience and consideration. I truly appreciate it! And, now, finally I can wave at all of the gas stations as I QUIETLY drive past ! ! ! ! ! ! For us Environmentalists, this is a major WIN...! Sincerely, Frank Lepine

Clean, friendly,fair price, Ill be back

The repair was done fast and efficiently

Steve was not easy to deal with on the phone.Came in listened to disgruntle staff when checking my car in for 930am appt. I was on the Told a 45 repair. After 40 minutes later car still in parking lot.When asked why. We are busy!Well so am I!!!Sales was just awesome!!!!Love my car!!!!Frank in service is great to work with!

They ripped me off on a 2016 silverado.the shop manager and the salesman not working there anymore.unfortunate its to late for me.got a good deal from herb chambers

Speedy repairs, great service

Friendly and considerate staff.

I had 2 issues with my most recent service. Both of which are CUSTOMER SERVICE issues and not a reflection on the actual work that was completed on my car.Issue #1: Timeliness - service took nearly 5 hoursI called ahead and scheduled my maintenance appointment on the phone. I was getting 4 new tires, 4-wheel alignment, oil change with normal service, and replacing filters if needed. I was told that the dealership opened at 7am, however when I got there at 7:15, I still had to wait until 7:30 for the doors to open. This minor detail very well could have been my own fault for remembering the time given incorrectly. However I told the service person that I would be staying at the dealership while the service was being completed. When we went over the work, there was no mention of the alignment so I had to have them add that to the work order. I know I spoke about the alignment on the phone, so i was shocked it wasnt included on the order. After being in the waiting room for 3 hours with no word on the work, i decided to go and check with the service desk myself to see if it was done or close. The rep went out to the garage to check for me and then came back to tell me there were no problems and they were still working on the car. It was about noon time that my car got completed and i was taken to the payment office to settle up. That means it was 4.5-5 hours for a scheduled service change. If it was known that it would take that long, then I would expect to be reminded by the service rep since they knew i was staying at the dealership. I would also expect for someone to come check on me every once and a while or give me an update. I am pretty sure this service should not have taken that long. Especially since it was scheduled ahead of time. If i was told from the beginning that this would take 4 or 5 hours, I would have made other plans. However, I really dont think this service should have taken that long.Issue #2 Tire price matchingThis comes down to an advertising issue. I spoke with the service rep on the phone and at the dealership about price matching. I brought it up again while I was at the dealership becuase I saw the advertisement on the Burke Chevrolet website for Tire Price matching. The rep had told me that my tires dont fall under the rules they need to use, but when i look at the advertisement that is on the Burke Chevrolet website, there are no disclaimers or explanation about rules. The only thing the advertisement says is that your business will honor price matching for Goodyear tires. It does NOT say anything about not honoring prices from certain companies or not certain tires not qualifying. There are no disclaimers at all. I was told that there will be no price matching for my tires becuase my quote was from Tire Rack warehouse in Windsor, CT. I did not fight this at the dealership, but I very strongly believe this is very misleading advertising. This whole issue could be solved by simply adding a disclaimer to the advertisement on your website. The advertisement as is, does not mention any rules or any companies that dont qualify for the price match. Therefore this is very misleading advertisement.I will state again that i had no problems with the actual work that was done. Also, noone was rude to me during any of the transaction. Overall I was just very disappointed with this visit. I expect much much more.

Service Dept. was awesome at resolving my problem. Kudos to the guys behind the service desk and the guys on my the floor.

The easiest new car buying experience I have had in 45 years. Ryan Brewer was our salesperson.

Absolutely terrible to deal with truck purchased had a noise in the front end was promised it would be repaired as part of sale agreement after several trips back and fourth the truck still isn’t repaired and I am told everything is tight nothing is wrong with it meanwhile another dealer stated the front differential is bad do yourself a favor and steer clear not to mention they repaired driver seat something with parking sensor and destroyed the cushion and scratched all the interior panels worst experience ever

Take great care of us and our Canyon pickup.

Typical auto dealer

Low pressure, low dealer fees and great service. Highly recommended

We bought our 2017 Volt. well informed, laid back low pressure. Just had it in for service and the service guys were great.

Cant say enough great things about Burke Chevrolet! Amazing dealership to purchase a car from and was a pleasure doing business with them from beginning to end!

Everyone was Great

Took me in for service last minute. Great price.

Great service! They even took the extra step to fix something I didnt even request at no charge!