user
King Auto Body
141 King St, Northampton, MA 01060, United States
Appearance
King Auto Body
Comments
Sa
Review №1

After my car was involved in a hit and run, it needed a repair quickly as the hit took away the ability to open the hood. Craig and his team got me on the schedule quickly and had a car ready for me to use while the work was occurring. My car was turned around and back to me within a few days and looked even better than when I pulled her off the lot the first day I had her. Not only was the work beautiful, the outside and inside of the car were cleaned thoroughly. Impressed, pleased and thrilled. Definitely keeping them in my contacts in case I should ever need work again! 10/10 Thanks all!!

Su
Review №2

If I could give this place 10 stars I would! The customer service is outstanding and the attention to detail is incredible. You won’t be disappointed.

ma
Review №3

Major car accident, the staff is really great.They did a great job.Have gone to Kings for 40 years. BOB WINNIE was the best a real class act.Craig is very good at cost analysis.Will go back until I dont drive. 83 now.Best place in town.

Bo
Review №4

Ive always gone across the street. Until my insurance company said that quote seems kind of high. do you mind trying another auto body?I am so glad we did. Craig and Pam are so easy going, laid back, and honest. One of the most important things in this subject is that the job is done right, and the cost is shortly behind.They nailed both! Job looks great, and we paid nearly 1,000 less than another quote.

Vi
Review №5

I really thought my car was scrap after a hit and run on the Turnpike. These folks handled everything for me. They kept me in the loop on everything that was going on, and in a reasonable amount of time they surprised me with a call to come get my car. When I saw my car I was elated! The work was excellent. I highly recommend King Autobody to anyone.

Jo
Review №6

Did a phenomenal job with major body work repair on car. It was spotless inside and out by the time we got it. They may have a longer turnaround than most due to popularity but It is well worth the wait to have the job done by people who are truly perfectionists. The car looks better than when I bought it. Highly recommend

Sh
Review №7

The staff was very friendly and the service provided was top notch. They were also a preferred vendor for my insurance company. I didnt know before hand, but they could have done the appraisal work for my insurance company as well. I highly recommend their service.

Li
Review №8

King Auto Body is the best; I wouldnt take my care anywhere else. Steve is the consummate professional who works his magic on any damage. He is honest and fair and takes great pride in his work. All of this and a great sense of humor too!Pam at the front desk is friendly and courteous and takes care of all the details so you dont have to.My car was hit in a parking lot and the offender left the scene. Though an expensive and unpleasant experience, the great people at King made all the difference..They even vacuumed and cleaned my car inside and out and did such a good job the car looked borderline detailed!I dont exactly look forward to seeing them again, but when I do, I know they will do a fantastic job on my car.

Wi
Review №9

Wow, what an absolutely perfect experience. This is the best auto body shop that I have ever interacted with. It may be the best business I have ever used. They work with your insurance, they can handle towing and rental cars, the repair time is fast, and overall they do amazing work. The staff is super friendly, knowledgeable, efficient, and consummate professionals. They even cleaned up the interior of my car (I took it in for a bumper repair) and included an air freshener. I wish all businesses operated like this one!

Mi
Review №10

I recently got body work done on my car here. It was my first time going through this process and Pam and Steve made it really easy. Furthermore, along with their team who I did not meet, they did a great job on my car. I am really happy I chose this auto body for my work and I would highly reccomend!

fe
Review №11

Seems like a really well built and organized shop, although the work environment seems slightly gender biased. I applied there, I got a full tour of the shop and got taught all of the information I would need to know upon hiring. The employees were polite, but acted like I did not know much about cars, almost underestimating my abilities. I waited 2-3 weeks for a sign, and ultimately they hired a classmate of mine, a male, who is the same age as me as well as having the same level of Collision repair knowledge as me (because we go to a vocational school and we both take the same trade). The lady at the front desk has been very blunt and vague the multiple times Ive called, and has hung up on me before I had a chance to continue speaking. I was very excited for the opportunity to work here and now I am happy that I didnt.

iz
Review №12

These people are the best! They made everything so easy to deal with and understand. I had to wait a bit for an appointment but, hey, they are the best, so they are busy!! They are also the only body shop in the area that is recommended by my insurance company (Metropolitan). When I picked up my vehicle after repairs, it looked just like it did when i drove it off the dealers lot - inside and out! I am extremely pleased with everything about the place.

Jo
Review №13

Excellent job. Cleaned up my car nice. Beautiful

Se
Review №14

Best place I’ve ever been to for auto body repair... pricing is better than further down the street as well.Staff is really friendly.... even washed my car and vacuumed inside for me!!!!! I would definitely recommend King Autobody

Jo
Review №15

Steve saw me right away, was friendly, helpful and charged me much less than I expected to pay. Would reccomend this service without hesitation.

To
Review №16

This place is fantastic. They did a great job on the car, worked closely with insurance, gave me a loaner whole my car was being repaired, and did a total wash and vacuum of my car. Very friendly employees. Would definitely recommend them.

Da
Review №17

Courteous and helpful staff. Excellent work.

Ad
Review №18

King is hands-down the best body repair place Ive been to in the area. Theyre very upfront about cost realities, theyre quick when actually doing the repairs, and they even go out of their way to help you deal with insurance companies. Im always very wary of places trying to screw you over, but if its something that should cost only $40, theyll only charge you $40. And if the insurance company lowballs you by a few thousand dollars, theyll tell you straight up and help you get the estimate where it should be.

Li
Review №19

Great experience! They fixed my car faster than expected and even vacuumed out the inside of my car!

Au
Review №20

Steve at King Auto Body had my damaged bumper replaced in under two days. Amazing and fast work. Id recommend them for any body work in a heart-beat!

Ja
Review №21

Im not happy I needed their service but I am SO happy I chose them to do the work. My truck was ready a day earlier than they anticiapted, the work was perfection, and they cleaned (yes, cleaned!!) it!!! Who DOES that???Professional, friendly people who make you glad you walked in the door.

Je
Review №22

Replaced my bumper in 2 days, gave me a free loaner car to use, cleaned my car inside and out, were extremely professional and nice, and best of all they charged about half what another shop had quoted me! Highly recommend.

Ni
Review №23

I dont write reviews often but this place did a great job. Maybe all body shops are like this (I doubt it). Someone hit my car, their insurance (plymouth rock) low-balled me by about %60 in the appraisal but King Auto worked with them to get the full amount, replaced the quarter panel, got them to pay for my rental car, and gave it back to me beautifully done, in a reasonable amount of time. They even took care of some nasty rust on their own that they found when they took the panel off. I got my car back waxed and with the interior clean. I didnt have to do anything or pay anything extra. Not sure what else one could ask for.

Ju
Review №24

Great staff...Great job fixing my truck!

Br
Review №25

Quick service and rental cars on hand

Ma
Review №26

Good people, good repairs

An
Review №27

King Street Auto Body is the only place I would ever take my car.

Sa
Review №28

Rich

Information
2 Photos
28 Comments
4.9 Rating
  • Address:141 King St, Northampton, MA 01060, United States
  • Site:http://king-auto-body.edan.io/
  • Phone:+1 413-584-1356
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations