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Starbucks
820 Skokie Blvd, Northbrook, IL 60062, United States
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Starbucks
Comments
H
Review №1

Nice staff and seating. Loud club music, which is hard for working, reading or talking. Staff turned down the music but it was still loud.

Ja
Review №2

I don’t really expect much of starbucks employees but the rag tag team they had here at around 6:30pm on 9/9/21 seemed especially pitiful and incompetent considering they are incapable of accurately making two small drinks correctly. Other than that it was just your run of the mill pseudo trendy and exorbitantly priced starbucks.

Vi
Review №3

Worst caramel Frappuccino, no flavor, no caramel on top, .No flavor at all. It tasted to blended ice

Me
Review №4

Hi!! Well me and my niece stop there on the way home very good People good coffee my niece said .just a bathroom for me. We sat out side for a while.so Peaceful there.in skokie illi. Take care.

Al
Review №5

Really good service. Clean and great Covid Protocol. Really like the spot

Ja
Review №6

Typical Starbucks what else is there to know, no issues with my order.

Ow
Review №7

Conveniently located next to the Edens.

Co
Review №8

Walked over here during COVID times with my dog, and workers inside having an attitude problem. Ok, dogs are not allowed, didn’t see a sign.. my hometown Starbucks does allow dogs and even has a pupiccino wall....so it was an honest mistake. But the worker was so snarky to me about it that, So much that I was compelled to leave a review ... shoutout to the Starbucks in studio city, ca... they remember everyone’s name and are so friendly. All Starbucks are not alike and this one needs an adjustment.

Dr
Review №9

Service is so slow and woman told me to off myself because o asked for an unavailable drink

D
Review №10

Home of the giant straw!!! Only Starbucks that can’t seem to figure it out!!

Wi
Review №11

Lovely vanilla lattes! 😘

Ba
Review №12

This starbucks has great service and friendly staff. It is ideally located right at the corner by the on ramp to 94 towards the city. There is curb side pickup as well as a drive through. Our oatmilk lattes were great.

Te
Review №13

Great drive thru place. Excellent staff. They get my accent wrong almost always. When I say short, it sounds like I said shot

Br
Review №14

As of today, 02.11.20, they have new packaged sandwiches 🥪. I purchased Chipotle Chicken Wrap and it has carrots and sliced apples.The staff here are friendly and helpful!

Ch
Review №15

Customer service can be inconsistent and varies in tone every single time I visit this location. Sometimes, they are very friendly, with a welcoming, enthusiastic/positive tone and attitude, or come off distracted/ preoccupied/ non-responsive/ mediocre/flat. The Drive-Thru service could also be improved.

An
Review №16

The best place, there is thousands of Starbucks all over Chicago and suburbs but specially the one located in lincolnwood make my Americano perfect!

To
Review №17

Nice job of keeping everything clean, service fast. Very happy.

An
Review №18

My husband and I were visiting from Ohio and we had to have some Starbucks. We are Starbuck fanatics! I always order through the app. When we pulled up to the drive-thru, we were greeted promptly and our drinks and sandwiches were ready. The staff was so friendly every time we visited. Yeah, we visited a few :) times. The only reason for my 4 out of 5 star rating is that there was one lady who was at the window when my husband and I pulled up to the window, she was very rude and pushy. My husband couldnt hardly hand me the straws before she was shoving our drinks out the window. Another point that I want to make is that despite the lady with the attitude at the window, those BARISTAS at this location make the HELL out of some drinks. ALWAYS SATISFIED! I would just suggest always having pleasant people at the window because this is a really nice location.

Ar
Review №19

The employees are great and the customer service is excellent!

Jo
Review №20

My order is always correct and everyone is always friendly.

Bo
Review №21

Went to Starbucks like I do every morning and buy a Caramel Frappucino and an Old Fashion Glazed Donut. At this location I just got an Old Glazed Donut, it had MOLD growing on it (see picture), disgusting, completely unacceptable! I will not be going back to this location, at least not without a hazmat suit! Stay away if you dont want to get sick!

To
Review №22

Great

LJ
Review №23

My fave Starbucks location out of a handful Im surrounded by! I love that it has a drive thru for all those rainy/snowy/busy days. The employees are so welcoming and courteous, especially DAVID! Super funny and personable!

Lu
Review №24

👍🏼 👎🏼Too slow

Ad
Review №25

Got my coffee this morning around 9:30am and the girl at the drive thru was just so happy, it was hard to not also be!! Great attitude!! 😊

Je
Review №26

I love Starbucks and this one is no different. Great customer service, super friendly staff. As always, deliciously made drinks.

Ni
Review №27

I work in the area so I go to this Starbucks a lot. Everyone here is super nice but I gotta say that my day is made when David is doing the drive-through. Hes very genuine and hilarious. His personal touch to each customer interaction is something I appreciate (especially since Ive been in the hospitality industry for many years).

Ar
Review №28

Service was great but once you enter the drive through line there is no way to exit if it is taking to long.

S
Review №29

Service was lovely, but the drive through wait time was ridiculous. Drinks and food were done correctly, thankfully.

Ri
Review №30

I am definitely a “Starbucks person”, but I avoid drive thru Starbucks. The part I dislike is the fact my service inside the store is secondary to those people that chose not to come inside.This store is definitely like the other stores with drive thru. I just waited 12 minutes for my mocha when 15 cars were served.It’s a nice Starbucks, but you need to service ALL your customers!!!!

Be
Review №31

Service is awesome staff us great

Ka
Review №32

The customer service was excellent.

A
Review №33

Went through the drive through at 6:56 PM no one to be seen. One other person in front of us in the drive thru and they didn’t see anyone in the drive through window when pulling around. Even if they closed at 7 we were still there within operating time.

Bo
Review №34

They always get my order right, but I frequently order, and mostly the same things. I like this place to keep my mind off work. Come here often and highly recommend it.

me
Review №35

Visit this location almost daily. Efficient friendly and fast staff! Always clean👍🏼

Ne
Review №36

Great Service!Great Food!!!

Do
Review №37

I think the staff here is great! Especially David who always takes the time to say hello and makes you smile! Its always nice seeing him at the drive thru because of his positive energy that he shares with the customers! 👍

J
Review №38

Love the staff! Like family! Been going here for five years!

Ke
Review №39

I come to this location every day before I go to work. My drink is always made perfectly and all of the staff are so friendly, especially David! He always greets me and always knows exactly what I order and delivers my drink perfectly. I think that those negative reviews below me are absolutely ridiculous. I mean, I didnt know that talking in a robot voice is rude? Have some humor. Ive always experienced positive vibes at this starbucks which is why I come here almost EVERY DAY! 2 thumbs up!!!!!!!

An
Review №40

The check out guy was amazing. He did voices

De
Review №41

Very mellow environment.. friendly ppl food and drinks are awesome.

Je
Review №42

Very busy location that could use more support. The wait times are generally long here. Especially the drive through on the weekends or other peak times. We try to go to other locations that can accommodate heavier traffic more effectively.

T
Review №43

I havent been greeted warm. I visited this place three times. But great coffee . The service is sucks.

Pa
Review №44

Friendly

Mo
Review №45

Ive come here a few times. Some of the employees here are amazing, they go above and beyond, they will crack you up.A couple of times I was not pleased with my order, it was made poorly, too watered down, or wrong completely. Its 50/50 here with them.On more than one occasion I have come here and they were closed 30 min to an hour before closing time. No sign on the door or anything. Employees ignore you at the drive through and door when you want to get an answer.I started going to a different Starbucks on Dundee in Arlington Heights. Much better service, longer hours, orders are correct, and they dont close randomly whenever they feel like it.

Ma
Review №46

Everytime I go they get my order wrong and all I ask for is light ice and they can never do it. I dont understand whats so hard about not put ice in a cup !!!!!!!!!!!!

Al
Review №47

Interesting Starbucks housed in a former commuter rail station. always busy and the baristas cool

Fr
Review №48

I think that David is an exceptional employee hes one of the reasons I keep returning, more employees that enteract with the public should be as learned as him .People should loosen up and learn the difference between rudeness and exceptional service, keep up the good work David

Ki
Review №49

They have a drive through which makes this starbucks better than the others right up the road.

Tt
Review №50

Its really great place, I always go here.

Bi
Review №51

Ten minutes before posted closing i was refused service for just a cup of coffee in the drive thru . With a bad attitude, still with headset on, she refused me service .So I went to pleasant, service oriented McDonalds for a great cup of coffee, at a lower price

Ye
Review №52

A great place when youre in a hurry.

Je
Review №53

Service slower than usual compared to other Starbucks in the area. Often closed earlier than posted official hours indicate. Even the official hours have creeped towards ridiculous - from 730pm to 7pm and most recently 630pm. If Starbucks cant keep a store that is on the intersection of two busy roads and an interstate highway open longer, they should just close the store altogether and try a different location.

Ma
Review №54

Avoid rush hours. Great capuccino.

Jo
Review №55

My favorite spot is hereThe staff here knows me and know my drinks and type and they always offer me the goodiesLove Starbucks love this location

Gu
Review №56

Good service and fast nice people

Mi
Review №57

Very disappointed at this Starbucks location; poor drive thru management; baristas more often then not screwing up orders and seem disinterested in positive customer experiences; just overall a poorly managed store.....but, on a positive note, it is located next to a Potbelly where the sandwiches are always on point!

Al
Review №58

They were out of many food and beverage options today, hope its not a long-term thing.

Ji
Review №59

Great service!

Au
Review №60

Great Job ladies

Ke
Review №61

Awesome Coffee

ro
Review №62

Its signage says it closes at 730 PM, however 7 pm seems to be the true closing time

Ал
Review №63

Cosy place.

Ma
Review №64

Great service 👍

Ca
Review №65

It is an ok Starbucks, if I had to choose, I wouldnt go to this one, but it is in a good area

kh
Review №66

Good coffee.

Na
Review №67

Baristas are friendly; store isnt that clean though

Ku
Review №68

One of the better in the chain

Mo
Review №69

Good coffe

Pa
Review №70

Great coughy

Al
Review №71

Love the coffee

Ch
Review №72

No thanks. No smiles.

Ca
Review №73

This is a great drive through location and I rarely have any issues - food is the right temp

Ma
Review №74

Love it!

Ra
Review №75

Great coffee

Da
Review №76

Starbucks always good

Ju
Review №77

Clean and friendly staff

Le
Review №78

Nice variety

Pe
Review №79

Yeah coffee 😀

Al
Review №80

Its starbucks

Fr
Review №81

Great

To
Review №82

Even for a Starbucks this place is mediocre

Mi
Review №83

Worst service.

Ku
Review №84

Coffee addict

Ch
Review №85

Its Starbucks

Sc
Review №86

Okay.

en
Review №87

😍 😍

Information
28 Photos
87 Comments
4.2 Rating
  • Address:820 Skokie Blvd, Northbrook, IL 60062, United States
  • Site:https://starbucks.com/store-locator/store/6960/
  • Phone:+1 847-205-2561
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–7PM
  • Tuesday:5AM–7PM
  • Wednesday:5AM–7PM
  • Thursday:5AM–7PM
  • Friday:5AM–6PM
  • Saturday:5AM–6PM
  • Sunday:5AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Family-friendly:Yes
  • Tourists:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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