Went to the Footlocker/Footaction on Greenfield in Oak Park Michigan. The employees there have no customer service skills. They dont greet you when come in the store. They dont ask if they can assist you. They just watch you walk around the store aimlessly looking for stuff. This is why people are buying online and not from the brick and motar stores. I will not go back into another one of their stores ever Ill just buy directly from the manufacturers website.
Eboni was great she help me get the right shoe for my grandson. And helped me get it on him. Great customer service!
TERRIBLE customer service RUDE staff! With such a respected establishment they need to do better with the people they hire to represent their image! I will not be back to this location!
Clean store, Not a lot of selection though..Workers has no respect, very unprofessional how they speaks to customers smh..
They have a very little selection of shoes I couldnt find any shoe for myself or my kid the service was terrible didnt offer any help
Nice clean store with employees that know their shoes. Sneakerheads that sell shoes. #AWTIS
Great people, Great service and good prices when its on sale
They never have shoes size 6 for boys or size 11 for mens
Staff was awesome in helping with shoes
They have 3 stores connected Footlocker, kids Footlocker, and Footaction Their are only letting 10 at a time and I look inside the employees are not doing anything productive We have been out side for 30 min plus They have not rotated and let other customers in If my son’s birthday wasn’t tomorrow I would leave but this is ridiculous we got 4 people ahead of us and they have not let 1 person in from 1030 its now 1115 am No entry 😡😡😡😡
Excellent service! Called to check for a shoe. They didn’t have it unfortunately but the salesperson, Brandon, volunteered to look up locations that did have the shoe. It was a small gesture but shows great customer service. Instead of me calling/ driving around he was able to make my Last minute Christmas shopping a tad easier!
Lame and lazy the workers didnt even greet me when I came in
Nice shoes but not in my size. I looked at 10 different pairs
Found exactly what I was looking for and more. They had my size too (13) which is hard to find in a lot of shoes. (Kids Foot Locker adjoined) Tavion was very helpful, patient and polite. I was last minute shopping my sons birthday and he was very helpful. The select for toddlers could be bigger, not a lot of options for shoes that match the outfits...
Never have what i want
They’re rude as hell. They stand around and talk to each other and ignore their customers.
Great employees
Great place lovely environment good staff
Wrong time listed. I got there at 8pm because on here it list closing time 9. They are closed at 8pm. Update the times so people won’t waste their time!
The is nice place to buy shoes from the workers are very nice and the polite.
Nice choices
Good the lady was nice
Customer service was amazing : )
Awesome team that works at this location
They didnt even have anything we went in the store for and then we pick out some substitution things and they only had one available of that and charge the full price for the displace shoe. Wont got my business again.
Bad customer service won’t even pick up my call and denies it every time
Very polite and helpful 👍
They always got my size and the retros in stock I mess wit this spot close by the crib too
For this to be a new store, they never have sizes needed. For that, they are losing money and business
Some chill ppl
Store times are wrong, and they dont answer the phone, update the times so people dont waste their time
Great customers service
Online says store opens at 10 am on Sunday. Went to this location and they’re closed til noon on Sunday’s. Needs to be changed online. Big inconvenience
Nice Store
Nice selection
Solid