Had a great experience with The staff they have great customer service(nick) and they actually keep their word even though the parts I got didn’t work for my vehicle they gave me my money back and told me that hopefully everything goes well for me. WAY BETTER THAN PICK-N-pull they take off the part before you get there satisfied
Fir several years will buy parts there. Good price, attendance is good and very serious about rights.
Very rude. I couldn’t hear well what he was saying and I asked the guy to repeat himself and he just said “oh my god, for Christ sake”, very unprofessional and had a bad attitude. Don’t recommend
I bought an rear axle assembly from cypress auto about one month ago. I was told over the phone by Mike Percey himself (owner) that he would take the cover off of the axle to inspect the internals for potential damage. Long story short this was not done like we agreed upon and I only noticed the damage after installing it in my jeep Cherokee. It had extremely severe bearing damage resulting in it being totally unsafe to drive. I personally opened the axle to inspect the internals and found the gear oil was full of shards of metal from the damaged bearings.I got in touch with Mike and told him the frustrating situation I was in and about the agreement we had about inspecting before selling. I requested compensation for the damage. He blamed it on his supplier and later said that it was also my fault that I didn’t check the axle before buying it. He has been dodging my calls since then.Terrible customer service and parts. Very indecent person.
These guys are SO incredibly helpful and nice. I am one of the many people who Covid had me lose my place and I am moving into a van. The van I bought needed a new hood and door and a few other things. I have never had to deal with anything like any of this before, and I greatly appreciate how helpful they are, and they treated me with kindness and dignity even though i know absolutely nothing and am learning as i go. They also have great prices. 2 thumbs up, 5 stars, and every other way possible of saying this is an awesome business!
Very good yard, very organized (compared to some yards i have been to). Very friendly and helpful people running this salvage yard. I called for the first time ever and the man I spoke with was very kind and helpful (not what you usually find in a junk yard). They had to pull my part and asked me to wait to until they called. sure enough a couple hours later i receive the call and i go to get my part. It was exactly as described on the phone. I will definitely be coming here again if i need anything else for my cars.
Friendly and knowledgeable staff, bring youre own toolz
They can get the part you need... always!Friendly staff, knowledgeable and helpful.Thank you, Again!
Local junkyard, lots of parts, ok prices tho tbh. Negotiable so thats a plus!
These are great people to deal with. Blocks and blocks of cars and parts. Very helpful and if they have it you are out of there fast. Cheyenne is great on the phone and very knowledgeable. Thank you!
The staff is very helpful, friendly fast and efficient. I needed a part which Unfortunately they didnt have but were quick to guide me in the direction of the people that had the part.
This place answer your call quick, wants to take your money quick, also lies and will cheat you on the part price and conducting business.Save yourself the hassle and look at other options, the owner is extremely rude and disrespectful.
Great price in part.
I called 10 shops and this one was the best in customer service... Mike was very helpful with the utmost diligence in helping me find what I needed. I would highly recommend this place for your auto part needs!
This place cypress auto and bad customer service I’ve been buying parts from here from 2008 I don’t feel like to go this place any more we own the shop I was stuck on traffic just I arrived at 505 pm and I did called but the guy on desk he simply denied to give service it was just waste my run to give some one business who don’t really care guys don’t trust guys after I walked out they where still open another 20 minutes they could just remove wheels and sell it to us some times people would understand when customer trying to give a business they would be treated respectfully because we not asking things for free we are paying for the stuff they show there attitude they thing they can tell any one to f’ off day his kind off workers don’t success in life. Hahahahaha ho just look at the needle on the clock
NO WORRIES!Cypress Auto came to my home removed my old vehicle with NO hassle.Everything worked out smoothly and gave some $ for my old vehicle. I was satisfied.Thanks cypress Auto.
Absolutely under no circumstances should these people be trusted. After our car broke down and had to be towed, our car wound up in the hands of these dishonest thieves who went through and took whatever they wanted of our possessions despite being told that we would be coming to pick up our things. Everything from personal documents to clothing and electronics was taken by the staff at this place and when confronted about it we were given nothing more than a shoulder shrug. Do not do business with these people! They will rip you off and lie to your face!
At the counter they treated me right had patients and great deals, whats up Rob
The employees are knowledgeable and very helpful. Well organized and one of the very few salvage yards to six month warranties on their parts.
This is a well run auto salvage shop. Good inventory and very friendly crew. Recommend to check with them if you need good used parts.
10X better than pick n pull and priced similarly. They inventory all parts online and bring the parts up to the register for you. The girl Sheyenne at the front is really nice and helpful.
Was told I was whining but the owner when I asked for a call back for clarification on a price. Has to speak with 2 counter people before that, that couldnt get their information straight. Poor communication, poor customer service, and down right poor management. Will definitely go elsewhere to spend my money.
Very helpful andNice
Rob is a genuinely helpful and knowledgeable employee and he deserves 5 stars and a raise! Thank you for your exceptional service.
Run as far as you can, this place does not care about your business at all, they will take your money if you allow it, shop around their prices are 100% beatable and there is no service.
Best price best items nearby 👌
The online quote system doesnt seem to garner response, but definitely give them a PHONE CALL and they will set you up. I searched online on their parts lookup system to verify they would have the part I was looking for, a rear passenger window to a 2012 Suzuki SX4. SX4 are hard to source parts like this for since Suzuki left the US market in 2013. Aftermarket support through the usual supply channels for the glass shops has dried up.Cypress was very courteous on the phone. They verified the part was in stock and pulled it and prepped it for pickup without requiring a down payment or payment. They called like they said they would to let me know the actual part was ready for pickup. They DO deliver to shops within 40 miles, but the shop were working with to do the window replacement work told my wife (its her car) that they would not accept deliveries. This is weird to Cypress and myself, but ok - they are local so we went to get the window ourselves.The shop staff was friendly and was aware of our part being pulled. The shop dog is the friendliest lab that has spot between the counters, and he loves pets! :DThis was a pleasant experience, and the window was inexpensive compared to other sources like Ebay with Chinese aftermarket glass available. The window is in GREAT shape. Sure it was dusty from being stored in a warehouse, but it cleaned up easily.This is much better than having to crawl around a U-pull on your own with your tools trying to extract the proper parts, or even locating the desired vehicle, etc. Ill gladly do business with them again.
Friendly and knowledgable. An indoor wrecking yard. Im not sure if they are a thing of the past or a thing of the future. But I like it.
Definitely top of the line auto dismantler prices are unbeatable their knowledge of the parts is Top Notch the place is very clean and organized I only wish that I had discovered this place long ago
The best place to buy used auto parts.
Great value for used and hard to find parts!
Great quality in used parts.
Great customer service and the personnel is very knowledgeable.
Great place to get all your parts, Big inventory and excellent service from the staff.
Always on time, pleasant and accurate, my company has dealt with them and they always hold up up their end of the bargain
Excellent place for buying used parts
This is a good win your credit score is in so good
When disposing of a car which is not just a crusher, I prefer to deal with Cypress Auto.Their customer service is more like dealing with a repair shop than a DMV. They dont leave you waiting for 2 hours while they process paperwork for friends ahead of you.Their inventory is almost entirely indoors and not a self pulling dismantler yard. You tell them what you want and they either get it or tell you they dont have it, as opposed to charging admission to get dirty looking in a dirt lot.
Super customer service. Best wrecking yard around if they dont personally have what you need they will do their best to find it. I refer all my friends to them first. And they price the parts really fare.
Exelent costumer service by mike nice
Cool and fast sery
Helpful guy, good part and priced reasonably.
Great service
Good place for salvage auto parts
They are always one of the first places I go to for my automotive needs. Rarely ever havent look any further
Out standing customer service, I needed some parts that most yards wont even pull, and they over nighted them to me. Will look to buy from again in the future.
Friendly, helpful staff, good customer service
Great deals in parts.
Great deals on parts
No customer service. Not helpful.
Excellent service
Because they cell auto parts for Autos
Decent people
Guarantee Satisfy
Great help
Friendly staff, huge inventory.
No good part
Good
Rob
Very good service
Very friendly and very good service
It is a place where you can get all the parts or tools of your car
Spare parts at a good price and very good quality
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