Paul and his team are honest and friendly people who are experts at their craft and provide service and repair at the highest level. I dropped my car off the previous day as I could not make it in the morning. I was told I would get a call back probably in the late afternoon the next day. I was surprised when around 11am on the following day I had several missed calls as by that time my car had already been thoroughly. diagnosed. When I made it in to pick up my car I was given a breakdown of the transmission diagnoses as well as provided other info pertaining to my check engine light and max airflow sensor as well as a cost estimate to fix these things. This allowed me to confidently and quickly move forward knowing what each specific issue was and how much it would cost to fix them all. Paul seems like genuinely nice guy and is easy to talk to. He gladly answered all of my questions and told me to feel free to contact him if I have any more questions or concerns. Although I received bad news on my transmission and the other issues, I left the situation feeling confident and relieved knowing that I had received a thorough and fair analysis and was not ripped off, dismissed, lied to or disrespected in any way. This type of positive experience, especially when it comes to automotive repair, is so rare now days and so I really appreciated it. This is true value IMHO. That said, I would HIGHLY recommend Broadway Transmission. I now know for certain that if I ever have any transmission problems in the future I wouldnt have to think twice as I know that Broadway Transmission is the place to go.

For years I took my Toyota truck to local dealerships for service. I knew I was paying more for services than I would have at an independent mechanic, but I was never able to find an independent mechanic who seemed competent, trustworthy, honest, and friendly. However, I think my days of dealing with upselling middlemen at the dealerships are over. My truck was recently due for its 90k service so I called Toyota of Berkeley to schedule an appointment. Without even looking at my truck, I was quoted $1,500 for a variety of services that apparently would keep my truck running for hundreds of thousands of miles and that all of the Toyota of Berkeley mechanics do on their own cars. Wanting a second opinion and after hearing good things about Broadway Automotive & Transmission, I decided to give them a call. Unlike the dealership, Paul at Broadway A&T would not give me a quote until he could actually give my truck a thorough inspection, which I thought was a good sign. After he was able to do so, he carefully explained everything that he felt needed to be done to the truck, all of which came to less than a third of what the dealership quoted me. I asked about a few of the services that the dealership recommended, and he talked himself out of a sale by saying that he didnt think the truck needed that particular work done. At this point I was sold so I decided to let Paul do the job. When I picked my truck up, Paul was very generous with his time and walked me through everything that had been done to the truck. Although the shop was clearly very busy, Paul took the time to answer all of my questions in terms that I - as someone who is most definitely not an auto mechanic - could understand. Long story short, I highly recommend the friendly, trustworthy, and professional folks at Broadway Automotive & Transmission.

This shop does very high quality work. They are also quick; no long waits. They are very clear in explaining what work is to be done, and the prices are competitive.

The technicians at Broadway Automotive and Transmission are top notch and trustworthy. I have used their services over the years and I have found their work to be very reliable and honest. I highly recommend Broadway Automotive and Transmission

I’ve brought two of my projects to Broadway auto and transmission.The second project had a transmission issue and we had to coordinate with land cruiser specialist in Stockton—getting my transmission sent back and forth to get rebuilt and installed. Reese and Paul took care of this process and ensured a smooth experience.I appreciate the attention to detail, customer service and you can tell they love what they do. Honest shop with some good energy to boot. Thanks guys.

I have been taking my car to Broadway Automotive for about 5 years. My experiences have all been positive and my impression is that the business is well run and conducted in a fair and honest manner. In the end, that is all you can ask for.

Rebuilt transmission of our 2001 Eurovan after 2 failed attempts by another transmission shop. Paul and staff were very professional, responsive and thorough.

Thank your for an honest assessment of my cars transmission. It will be a sad day when I say goodbye to this old friend, but what I needed was an honest opinion for which I am very grateful. Great value for money. Highly recommended.

Excellent service for my Subaru. Delivered more quickly than I expected and at a much lower cost. I can go on my road-trip confident that my car and I will arrive safely.

Paul was beyond fabulous. Honest, without u asking helped find a discount rental car and looked on his own for used vs new parts, kept me up to date on the repair and ultimately avoided a rental.... I would go back and refer friends without hesitation!!!!!

Paul is a gentleman and a scholar. Highly recommended

My go to place for anything from major concerns to basic tune ups. Amazing customer service and a friendly unintimidating environment. I love that I can book an appointment online. When they can’t help me they have recommended similarly wonderful places that can.

Paul and team are amazing. They put a new transmission in my VW Vanagon and have some routine maintenance. Great communication, always above and beyond. Highly recommend!

This is my go to shop for our Chevy equinox. Paul and the crew are fast, clear, and trustworthy. I’ve never felt condescended to or anything thing. They always explain what they are doing and why before they do It and go the extra mile. Just good folks doing a good job they take pride in.

I had a great experience at this car repair shop. They work on a lot of other things besides transmissions. Their skill is evident from the fact that transmissions are the most complicated system in a vehicle, So all the other stuff cars need is easy For for them. Service was very friendly, excellent diagnostics, and very reasonable, fair pricing. Don’t be put off by the look of their shop. These guys totally know what they’re doing!

Very professional and they were very honest with what needs to be done to my car.

Best service ever! Great price. Very knowledgeable.

I absolutely love these guys and wouldn’t bring my car or truck anywhere else! Paul is a super great guy and incredibly trustworthy. I have brought both of my vehicles here and the work they’ve done for me was superb. My radiator was overheating and difficult to diagnose the problem, but the mechanics here figured it out and solved the issue quickly and at a low cost. I highly recommend them for anything you need!

Paul was friendly, and made the unique suggestion to not spend money on the car because the amount that could confidently fix the problem is more than would be worth it. Appreciate the professional honesty!

The 5 star reviews led me to Broadway and at the beginning, I was indeed impressed by Paul’s politeness and patience in answering questions and all of that. I left my Acura SUV(with apparent transmission issues) with them and they ran some codes, following which they told me the fluid looks good but is low (and filled a half quart) and took it for an “extensive” test drive (and I was told no symptoms remained). Great, or so I thought — I was able to replicate the issues almost immediately after I got the car back on second gear. A bit odd but sure, maybe just a fluke. HOWEVER, two days after I get the car back, another mechanic showed me how the fluid’s already semi-burnt (pictures here) and damage appears clear. So, what was the inspection fee and the supposed refill all about? Just does not add up one bit. I cannot help but feel they were just eager to send me packing.Paul was still answering my follow-up questions but all of them now seemed to lead to a reman replacement which would cost xxxx dollars. Of course okay if needed but wait, based on what!? I asked about a rebuild (since the issue appears to pertain to a certain gear) based on some great success stories here and I was constantly told that they don’t do that and only do replacements with remans. Also apparently no warranty on the replacement I was told, unless I got my own reman from an aftermarket vendor and dealt with that myself. I won’t leave a one star review because I don’t believe in doing that to businesses but there was an element of evasion here (and false “inspection and refill”) before tossing me out for whatever reason. Maybe the only want to work on new or expensive cars and that’s a good business model for them, but was a total waste of time for me. Don’t understand why the semi-discriminatory behavior after getting their inspection money but guess that’s that.

I called around to get quotes on a 120,000 miles maintenance for my vehicle and came across this spot. I spoke with a gentleman who said that sometimes, vehicles don’t need all the work that’s listed on the checklist so they’ll need to check it out and see what needs work. I scheduled an appointment, dropped my car off the day before, received a call about the work that needs to be done, and a few hours later, got a call to pick up my car. The whole process was easy and efficient. The gentleman that helped me when I was there picking up my car told me what work was done, answered the questions I had with my brakes and tires, told me about how much life I had on those and sent me on my way. He didn’t try to upsell me in any other services, which I really appreciated. Overall, I am very pleased with my service there and will definitely return in the future. Thanks guys!Oh, and they charged me about $170 less than what the dealership quoted.

Reese and Paul are national celebrities for their endless knowledge base about everything automobile. They provide honest, reliable service and are my go-to shop for anything needed on my ‘97 4Runner. They recently helped me get my driveshaft rebuilt and rid me a nasty 65mph+ vibration, after I initially thought it was a wheel/tire issue. Now it hums along at 75+ on the freeway.

Paul was very friendly, honest and understanding, he took the time to explain my different repair options without trying to sell me into getting a new transmission

We had our Catalytic Converter stolen and brought the car into Broadway Automotive for replacement. The service was great and they kept us in the loop throughout the process. We have had other services done over the years there and have always been happy with the results. would highly recommend them.

Broadway Automotive is fast, friendly, and good about avoiding unnecessary expenses in maintenance and repair. I had been using the dealer service but found the costs were getting really high. Broadway Automotive does the work that is actually needed, rather than running up the maximum bill.

Always accommodating. Have been going to them for years, now no longer live close by but will still continue to go to them for years to come. I trust them for repairs on my cars and my sons cars.

I had great service. Paul was amazing and kept me up-to-date about everything.

Great job and good work.

Paul is great and they returned my car really clean. The car is smoother than when I bought it and it was an emergency repair they did in under a week.

I brought my aging car in after the check engine light went on. I expected bad news, a huge pricetag, and my car to be gone for a week. Instead Paul and his team diagnosed the problem and called me the same day with a plan that was really reasonable. They had the parts, fixed, the major problems, and even replaced my headlight before the end of the next day. I was blown away by the service, speed, and quality of work. A really great experience. Highly recommend Broadway Automotive and Transmission.

Paul and company are great. My friends parents, who used own an auto shop, just retired. This is my new go to shop. Thanks guys.

Terrible place just wanna repo you off took my money for dignustic and i already know my car problem but he still inssiat to do it coast me arm & legWhen come main work gave me execive price so can not aford itNot recommend some body go over thereThey scam you

Its very difficult to find straight forward mechanics, this shop is the place to go for repairs. They will get the job done. Thanks for getting my Blazer back on the road.

The service is fantastic, and I trust them to tell me exactly what is needed and not sell me unnecessary work.I highly recommend Broadway Automotive and Transmission .

Quick and communicative, the job came in $100 less than I anticipated. They came recommended by family and friends in the industry. Ill pass along the good word

My experience here with Mr Paul, was great! He was very professional and kept it real with me concerning my 2006 Honda Accord. It seemed like Ive been knowing him and patronizing for years. No negative reason why I havent or didnt use their services I may still will.. Good look in all your endeavors and keep doing what your doing to have a successfully ran business and keep up your professionalism and humor! Thanks again

Paul was very attentive in asking questions so he could service my vehicle. He called to inform me what they found and gave a cost estimate before proceeding. Easy drop off and pick up. Very friendly

I’ve been coming here for a few weeks since I bought my ls400 and it’s very clear to me that this shop prioritizes helping the customers car and not their profits. When I first brought it in Jason told me I needed a new air filter of some sort I can’t remember the exact name and asked me if I wanted it replaced and I told him not now because I couldn’t afford it. To my surprise when I came to pick my car up he showed me the filter he took out which was filthy and let me know that a new one was put in free of charge. Kind of unheard of in the auto mechanic world. Just to put it short if you want a place that is clearly honest and explains to you what you need to do with an accurate estimate, bring your car here.

Paul offers outstanding mechanical work, as well as customer service. He explains issues thoroughly and honestly. He repaired the wheel bearings on my 2003 Toyota Tacoma after the driverside at exploded and damaged rotors, break pads, and the spindle. It was a lot of damage and a hefty cost, but I felt relief to have found a trustworthy mechanic in the Bay Area.

Making sure your hard earned money is being spent in the right direction is very important. Broadway Automotive & Transmission makes you feel comfortable trusting them with your auto. I needed my transmission fixed in my work truck so it was really important to put it in the right hands. These guys got my truck back to me when they promised and at a better price than I expected. You can definitely trust them.

Real straight shooters, did exactly what i wanted done, no more no less, on my 2010 F-150. Advised for future work that might be needed down the road but not immediately. Would highly recommend these guys !

Took our work truck in for what we thought was a new transmission needed. Paul and his team were able to figure out the problem was electrical no new transmission needed. They were great at keeping me informed of progress and when it was finished they saved us thousands of dollars. I highly recommend

Paul is a great guy and a pleasure to work with. Quality is second to none. Thank you

Certainly, one of the best workshops in the bay area!

Excellent customer service. Didn’t get transmission replaced as car was too old and not worth fixing. But Reese and Paul were very responsive with helping get me an estimate. Appreciate their honesty and quick follow up.

Paul and his crew are great. I will never use any other company for any transmission work I have. They discovered that I did not have bolts on my motor mounts, and they were not even working on that. Saved my life and possibly my family.

I’ve trusted Paul and Broadway Automotive with my cars for a few years now. They fixed my starter (and more+) seamlessly and I really appreciated that when they realized that more work was going to be necessary and cost more that Paul called me first for approval. Great location and great team. Thank you!

It was very easy to do business with Reece. He and his staff took the time to diagnose the problem and he told us exactly what we were facing - the good and the bad. I have taken the car to a place that was closer to us in the past, but they could never figure out the problem. It was definitely worth the longer drive to take it here, and we will bring all of our cars here now.

Paul and Rhett are awesome. My new rebuilt trans now has over 100k miles and runs and shifts beautifully. Really feel that Paul makes every effort to be fair. He had my car for 2 days checking out the repair - multiple fuel line issues on my 1993 MBZ - and felt it would be overly expensive to repair so didnt charge me a dime. Not saying they can always do that but for a long time customer, it was really nice of them not to charge me for the shop time.

This is a great shop. Very honest and professional. I highly recommend them.

Very friendly, straightforward, and good work!

If you want great service and a straight forward answer with no B.S. about your car or truck/suv, Broadway Automotive Transmission is the place for your vehicle. Paul & Reese are super awesome guys!

A truly great car repair local business. Started taking my family cars here a few years ago. They have always given me prompt estimates, completed the work on time, and done a great job. Special shout out to debugging some weird vibrations that they managed to isolate, fix, and give me the car back in 2 days. I was expected weeks and weeks of dont know where its coming from. Instead, I got a honest answer from them about were gonna try this first, and then go here 2nd if that doesnt work, they did the work, got it right (on the first try!) and yeah, Im bringing them all my business. Additional note - the folks (Paul?) who runs the place is super nice, approachable, and just a joy to talk to about cars. 10 out of 10. Theyre truly great!

Very professional and sanitary. Got my transmission fluid changed and Paul was transparent about everything.

Paul and Reece are the best!Customer service, integrity, honesty. Friendly guys who Love what they do. I have been a loyal customer for over 10 years. Always satisfied and prices that are fair!

Paul was very helpful from the beginning starting with the phone call. He helped me figure out what the problem was before I even came in so I knew exactly what to expect. They had a very quick turnaround and their pricing is reasonable. Will definitely be coming back for future repairs.

These guys are the best!

I found out about this place online, and it happened to be in my neighborhood, they were very informative, let me know right away what problem was, price was reasonable for the repair.

Great business and very professional. They were honest about the diagnosis for the problems of my car and offered multiple options for me. I’d highly recommend this company!

The ride on the car is really good now. Paul is very friendly& cheerful. It is a great organization. They are able to fix things on the transmission that other shops do not want to deal with.Doug Young

This place was great. Friendly staff and excellent service. I will definitely recommend!

Great customer service, very friendly, explained problem and fix in an understandable non condescending manner. I most certainly will return for future car problems.

Reece and Paul are both great. I have the utmost trust in the work that they do on my vehicle. They clearly describe what they find and advise on appropriate action without tacking on unnecessary extras. I will be taking any and all vehicles I own here moving forward.

After reading many great reviews I decided to bring in our old car and was not disappointed. Paul and team were very friendly and welcoming. They heard my concerns and checked them out. I was greatly satisfied with their work and recommendations. With an older car, it was refreshing to hear that they wanted to take a more observe and take action approach instead is replacing parts left and right. I did not feel pressured or that I was being directed towards an expensive repair. Great service and repair work - highly recommend.

These guys are knowledgeable, honest and helpful. I needed a fast turnaround, not only did they make it beforehand, but knocked the proposed price down because they finished early. My best mechanic experience to-date.Thanks guys!

I called to get a price to replace the starter in my car and was told by a gentleman named Paul he would have to see the vehicle in order give me a repair cost. I have worked as a service advisor and I have never heard of a shop not giving prices over the phone. Why would you need to see my car? The cost should be parts plus a labor rate per hour.

Paul and his crew are awesome!! I brought my car in when my transmission started throwing codes and he had it back to me in less than a day even though he was swamped!! The price was super reasonable and Paul was very straightforward. Super appreciated, Paul! I will for sure be back next time I have an issue!

Fantastic customer service. Quick turnaround. This is the only place I have ever been that calls when they say they will and meets the time table they offer up. The price was right on too!!

Broadway Automotive and Transmission is a wonderful place to keep your car in good shape and for that emergency repair. Paul and Reese are great guys who respect your knowledge of your own car. They listen and then diagnose...outcome is always perfect. We will continue to take all of our vehicles there!

Great work second car they done. Little $$$$. Pricing but you cant between everything that comes with it. From service customer to the job its complete .Like that old saying tell a friend

I’ve been coming to this shop for over 15 years. Both Paul and Reese are fantastic and reasonable.I highly endorse this shop for all your automotive mechanical needs.

Great and timely job

Paul was great, kept me up to date on all progress and job was finished when he said it would be.

Thanks to Paul and the guys at Broadway transmission Im shifting gears👌

It was great people great service price was fair & honest and they do excellent work

The service was great — Paul explained things clearly, they made the repairs and got my car back to me quickly, and the price seemed fair.

I’ve been a customer since 2010. These guys are the best in the business. I’ve never been anything but 100% satisfied with them. I have two vehicles that always need something fixed, so I have used them a lot. It’s a pleasure to do business with these guys, and they get it right every time.

FriendlyVery knowledgeableHighly recommend

Paul and Reese provide information on the process involved in the repair of my vehicle. Quality repairs and old fashioned personal care are hallmarks of why Broadway Automotive is a businessman you can trust to repair your auto transmission.

As always - Paul and his crew are always wonderful! They are honest, comprehensive, and great to work with. It is so nice to have a mechanic you feel you can trust!

Im really delighted by the customer service here.I brought my 2008 Hyundai Elantra (manual transmission!) here when the clutch stopped working. They checked it out, told me it needed replaced (quote was $1,300).I called around to three other places in the area and got quotes for the same amount or higher.Of all the places I called, Broadway Automotive and Transmission (Paul and Reece) were the most kind, clear, warm, supportive, and helpful. Im excited to go back there for other repairs in the future, because its clear I can trust them!

Best transmissions & auto place I’ve been too in Oakland, very reasonable prices ; work was done in a very manageable time ; Paul helped me with everything I needed ; & the best part he always greeted me by saying my name like I’ve been a regular customer. I would go here first before I take my car any where - thanks Paul for all great customer service :)

Excellent, professional, expert service on my almost 20 year old Jaguar. No one but the Jag dealer in Walnut Creek will touch such a model. But, Broadway Automotive is willing and quite capable of providing me with good and local service

Time will tell if they fixed the problem I went in with. But somehow I left with A NEW problem that I never had. They chalked it up to, that it is an old vehicle. BS. This vehicle is a powerhouse, till I brought it to them. Shame on the two owners by not being accountable for their major mistake. I will not go back their to get it fix! They said it may take hours ($160. A hour) hmmmm Makes me wonder . Dont even want to give 1 star

This garage has a level of personalized vehicle care that you dont come across very often in this day and age. Broadway Auto and Transmission has an old world feel back to the day of having your gas pumped and windows washed. If you want state of the art service with old fashioned courtesy and respect along with ultra competitive pricing, this is the place. Thanks to Paul and staff for another great vehicle service.

Friendly, good listener, great job fixing and solving the problem. Great work and good price. Highly recommended, thanks.

My family has been going here for roughly 20 years. Will tell you when to spend and or save. Very trustworthy people. In addition I never have to go back for the same problem twice (not including brakes and normal check up). They will always have my business.

My go to and regular shop. Reece and Paul are awesome. Very fair and knowledgeable. I have been going there for years...they work in my newer Honda and my 50 year old Buick! Honest and easy going shop that I recommend to everyone.

These guys are great. Friendly, knowledgeable, AFFORDABLE, and fast. They had my van back to me same day, and gave me the lowest labor quote in town. Definitely the people to see.

GREAT services

I arrived thinking I might need a new transmission but Paul listened to what the problem was with my SUV and it turned out to be the wheel bearing. Fixed in one day and I was on my way. Excellent service!

Great service! Reese gave my car an honest and thorough inspection and saved me hundreds! Coming here from here on out!

Best most knowledgeable transmission and general mechanics around. They do a lot more than transmissions and do great work for a very fair price. I have been going here for years. By the way, they rebuild transmissions for a lot of local mechanics I discovered. Went somewhere else and found out they just subcontract out the work to Broadway.

As it turned out, our car had some dirt that affected one of the sensors and didnt need any repairs, only had to pay for the diagnostic. Paul was super friendly and nice. Thanks!

As always took great care of my Volkswagen Tiguan, the headlamp casing needed replacement! Excellent, knowledgeable and honest!

Reece and Paul are great. They take great care of my 2004 chevy suburban, do practically everything there in the shop. Highly recommend them!

The team is friendly and knowledgeable. They can do o a wide range of services

I recieved Such an EXCEPTIONAL SERVICE. Way to go. Highly recommended

I had my transmission replace here on my 2013 Nissan Versa. They do great work and they work fast. Although I do feel like you pay a good amount for the work they do...I still think its worth it. On a side not, dont by a car with a CVT transmission they are a pain and supper expensive, you will have to replace it at least ones in 6 years of owning your car.

Excellent customer service and car runs much better after service.