Came here for a smog check w/ a smallish RV (23). Got a quote of $120 for the smog check, once we started. I was very surprised! He (I wish I had his name) told me he charges at least $100 even for normal cars, trying to normalize the prize to me. I almost drove away, and probably should have, but would have needed to start looking again and needed that smog check done that day. He knew it, and made me pay dearly. As I was paying the bill, I saw their smog test listed fares; they ranged between $49 and $75 for various types of vehicles. Final bill came to $100; Im assuming my extreme unhappiness with his quote was so evident that he felt, at least, a little guilty.Interestingly enough, what bothers me the most, is not the money, but how they conduct business. They thought they could simply charge more because of the specific situation, and they did. To me that is not how you conduct business or treat customers. There are many great businesses all over Oakland that do great work, charge a fair rate, and treat their customers like valued customers, like neighbors, and part of the community they are serving. Unfortunately, Express Auto Clinic, is not one of them. I will not be frequenting them any more, for anything, and hope you do the same!

Best mechanic in the bay

Real attentive towards giving you service.

A simple oil change almost ended up in disaster! they put more than one quart of excess oil in my car and even send me to buy more! Good thing I noticed right on the next day but it took me 2 extra hours work to siphon the excess oil out through the oil measuring tube. this kind of thing can cause serious damage to my almost new engine. And I am amazed that as a mechanic he would not read first the specs of how much oil the car should get. During the oil change he also got somehow the warning light on indicating low oil volume (which has never popped up before) and just kept poring more oil to eliminate this which did not help until he zeroed the error off from the ECU but by then he he had put so much excess oil. The other thing also is he made my car all over dirty on the inside with his clothes and with touching the white interior directly with his oily hands and his wife had to wipe it with alcohol long time until cleaned. furthermore he does not use the standard practice of mechanic to put nylon in the seat but just sits directly with his dirty pants in the car. He also could have at least refunded me the $40 oil change fee (I brought my own synthetic oil) since he really messed that one up, but he did not refund it. Overall I paid about $120 for oil change with my own oil and for inspection of a bunch of items that I asked for. Giving one star extra that he is not expensive and that He did find out that one bolt on the wheel was missing, but with all the trouble and damage that this service could have caused, I dont think I will go again to him.

The best service I’ve ever got, thanks again .

Been coming to Don and his wife since I moved into the area a few years back. I just moved into SF and I still came out of my way to get work on done on my care because I respect his attention to detail and quality of work. Hes done work on my previous Prius and now my VW Golf and the work has been stellar. I would highly recommend.

This is the place to go when you need quick and essential service for your auto care needs. Ask for Don He will take wonderful care of your mechanical family member!!!

I was referred to Don by a colleague in April of 2018. I needed head gaskets replaced, and Dons quote was literally $900 below the next lowest bid. He did great work very quickly, and Ive never had any issues with my gaskets or motor since. Its now almost 18 months later and still no issues. I highly recommend anyone to Express Auto Clinic.

I highly recommend this place. I brought my van for a fuel pump change long story short reasonable and super fast service. I was out of there under a hour. Best mechanic place

I have been going here for years. Don always repairs my car quickly and expertly. He also informs me if anything else is wrong with my car that needs repair. And prices are decent. I have tried other mechanics now and then but have always been disappointed with prices or lack of honesty or trying to sell me stuff I dont need or letting my car sit for a week before repairing. I trust Don and his wife Ivy to be honest and to provide efficient and excellent repair service.

Always efficient, quick, and also caring. Thanks for keeping my ancient car running smoothly, wish I found you sooner!

Best auto shop ever! They did quick and great service for me. This shop is located attached to a Valero gas station. It’s tiny but they do great work. I feel the owner was very honest, and they just exceeded my expectations. I did lots of research and called over 10 auto shops all of them demanded me to come in and pay $$ for consultations and this place told me they can take care of it and did the job in less than an hour. Other shops quoted me 6+ hours of labor. Again this place literally worked magic to fix my vehicle!! USE THEM!!

These people are wonderful! they have always treated me well and been completely responsive to my wants and needs. They do quick work and give excellent service. They like it if you make an appointment but have always been able to help me when I just drop in. They used to be open seven days a week, which was great for those Sunday breakdowns -- but theyve finally been able to take off one day a week (which they richly deserve), and are closed on Sundays.

Fast and reliable service. Very reasonably priced.

Had a lot of problems with my car . I didnt know what the problem was. He fixed for me in 2 days, my car was back running good

This is my go-to guy theyre not great with customer service but they do fix things very fast and theyre very knowledgeable

I took my new battery there to be charged. When I returned the owner Don put a battery on my back car seat. I got out and looked at the battery and said that my battery. The return was DIRTY WITH RUST ON IT.Don said see this is your battery a Kragen battery. I then said i didnt buy my battery at Kragen.Once before, he put an OLD part on my car, causing me to have the same problem Check your parts after services from this place. Better, yet DONT GO HERE! Also his wife has a bad attitude.

Don, the owner and the mechanic, and Ivy, his beautiful wife and the shop manager, are amazingly nice people who saved my day. Maybe a year even. I bought a car battery from OReilley but didnt know how to install it. The clerk recommended me to go to Express Auto. Don knew I was trying to save money by bringing my own battery, and he offered me a discounted service. Cool man.Then he found out OReilley gave me a wrong battery (what??!). I was stuck with a dead battery and a wrong battery. Don immediately dropped me off back to OReilley to get it exchanged, and his wife picked me up to bring me back to the shop. They could have just told me I need to deal it with myself, and I would have understood. Intead, they offered such kindness whilst being so busy. Don pumped air in my tire and even told me which one had a problem. The whole time he was kindly telling a car idiot like me how to take care of my car better like my own uncle.He still charged me the same amount he promised in the beginning after all that trouble. If I werent broke, I would have insisted paying more. I have had so much issues with this darn car and have been to numerous auto shops. You can trust me when I say I found an awesome place. I will go back to this happy family owned place.

Cheap and best. Very flexible and responsive.

Ive been going here for years for my car repairs. Honest and better prices than any Ive found.

Dishonest! Had oil change done four hours later my car over heated because there was no oil in my car. Don does not deserve a 1 star..

Always great great Auto care here .Don is the best!

Don is honest and straightforward. Have used him since 2004!

Lady on the phone is rude. I wasnt even finished asking my question before she gave me a quick answer and hung up. Not a good look.