I really like this store. So many hair options for braiding hair. Lots of ombré colors, rainbows, pastels. You can find whatever you need.It is sometimes hard to find what you’re looking for if you want a very specific product. But if the staff is nearby, most of the time they ask you if you need help. I’ve also had to ask for help finding something a few times. They’re all really nice and know where to find things in the store.Good hair care products here as well. Reasonably priced too.
Why is it when you step in these Beauty Supply Stores 90% of them need to hire a Interior Designer to help them with merchandising. Perhaps if they used the Department Store approach it would be a better experience. Overall its really hard to find what your looking for.
My goto supply store for all things beauty.I get braids alot and this place has the best variety of braiding hair both color and quality.Prices arent bad either.Def recommended
Weve visited this location 3 times since last year and I seriously dislike this store, the vibe is all levels of wrong. The staff just looks at you. They dont greet you, ask if you need help or thank you for your business. So why would I shop there? My teenage daughters are going through a fake hair stage and this store was recommended since we dont have anything similar in Dublin. I have recently learned about a black owned beauty supply in Oakland so the next time my girls want braiding hair, well be taking our business ther - where it at least makes sense.
Always have what I need in abundance and theyre very helpful when Im all turned around trying to find what Im looking for (because there is SO MUCH inventory.) Considering how much they have in stock they keep it very neat and tidy in there
This is my personal favorite. Its the best prices in the area and the huge variety can be overwhelming but this store is so maintained and organized its not an issue finding anything. The gentleman who works on the floor knows his hair. Just with a glance he was able to pick the perfect color that Id been unable to find anywhere else.
I dont like to post bad reviews if I dont have to. Horrible and not so inviting experience. I left as soon as I walked in. This isnt a black owned business but they use black and brown imagery to make you believe it is. Do not be fooled! Theres a shorter woman whos not friendly and it totally turned me off. I purchased a few items and left. I plan to spend my money elsewhere. Please improve!
If youre looking for hair or anything to do with hair or beauty products and looking for a warehouse setting this is the place to go
I go here often this is where I go to get all my beauty supply products for my hair and my lips that cocoa butter is excellent for your face and lips
Im new to the area and they have a fantastic selection!
Good selection on hair and all types of products but the prices can be a little better
I been going there for years, no complaints. Just alittle more expensive then other beauty supplies stores.
Im rarely in Oakland but yesterday I needed to find a hair solution for my mother in law. I met the nicest lady, Amanda. She works in the wig department. I told her what I was looking for and she was helpful, kind and was really great to work with. I will always appreciate her kindness. Ladies, if you enjoy working with a kind, resourceful person in selecting wigs, Amanda is the one. Ms Amanda - thank you again for your help and kindness in my time of need.
This used to be my favorite beauty supply. However the customer service has become extremely hostile rude and unbearable 😔 I tried it again but no change
🤷🏿♀️,I GUESS I HAVE EVERYTHING THAT I WENT TO🛍️ PURCHASE🧾SO NOTHING TO COMPLAIN ABOUT💄
Theyre the only beauty supply for miles. Im thankful for that... But they could stand to lower those prices, darn it!
First time at this location. Staff was very nice and friendly. Store is very well organized .
Terrible, the lady in the wig department followed my mom and I around. I took my mom there to find something nice for her birthday. What a waste of time. Discrimination at its highest level, just terrible. Walked out the door on that note. Will not tolerate it.
The whole hook up! They dont follow u around..... My Asia sista!
The young guy in there was very helpful help us look for things it was kind and friendly and they have what I needed I bought one item you supposed to get two for a price and they gave me a 50% off when I go back to visit I will go there again
The store was cool the people where not real friendly
I always go into the store whenever I in West Oakland.
Friendly staff that knows there products, and dont mind helping you out thats always a plus for me, an its in the heart of WEST OAKLAND got to love it, an prices are fair.
Spacious and filled with products unlike the stores in Stockton, CA
I have been patronizing this beauty supply for many years, the staff is pleasant and they carry a great quantity of hair and beauty products its not much you cant find the prices are fair for most products. My only concern is that they should offer a greater variety on wigs and Lace Fronts. I was a bit concerned that this company are still selling wigs that have been touched and c tried on. That is not safe at this time with the PANDEMIC. They actually are only offering 10% of used wigs thats not ok. I refuse to purchase a product out-of the package especially at this time. Consumers actually should not be allowed to try on products at this time for safety reasons.
Huge selection, friendly service, good prices
Fully stocked with all your hair care needs
Amanda is great at this store, and they have a huge selection, but it would be nice to see Black employees working and talking about our hair. Prices are high, and customer service is good every time I have gone there. Needless to say, if the customer service wasn’t good, I would leave with the quickness. I demand good service!!! I work too hard for my dollars, to be treated bad. Don’t accept bad service from anyone.
I have never worn a wig before but with thinning hair and a wedding coming up fast I wanted to try. I was recommended to this store for their large selection. The store is huge and has tons of wigs, extensions, all types of hair products, makeup, eyelashes... etc... etc. I dont understand some of the comments about customer service. A lovely Asian woman (Amanda) helped me and she couldnt have been nicer. She was knowledgeable, she made some suggestions, she put several wigs on me and showed me how to put on and remove wigs myself. She explained what you could and things you shouldnt do to wigs. I purchased a beautiful human hair wig and was given a discount. She trimmed the lace on the wig too. I was very happy with my experience here. It was well worth the drive from Milpitas and I wouldnt hesitate to purchase there in the future. Thank you again.. Amanda!
Tons of stuff, but not what I was looking for. Will try again though!
Very helpful and friendly
Love going here just hate being followed like Ima steal, I pay for my stuff all the time.
Great Place tons on tons of stuff and great prices and service Staff supper helpful
Staff profiles customers and treats patrons like thieves
Beauty Supply Warehouse in Oakland, never closed during the covid-19 pandemic. Im not sure why, the stay in place orders only apply to certain people, but not to Asian store owners, that is strange. The service was the same. the store owners are not friendly they are only after your money they dont care about you. the prices were double.
My fave shop in the Bay thus far. Large variety of hair (wigs, weaves, braiding hair) and large selection of hair products. They are my one stop shop, especially when I’m being indecisive about what direction I’m going with my next hair style.They don’t allow large bags and have lockers in the front of the store. Plenty of parking and usually there’s always someone available to assist you if need.
Very big store with alot of products. Nice and clean .Shelves. Very organized.Customer service is bad. No help . They watch you just walk around. Until you actually have to walk up to them an say something.
Great selection of hair.
You want it they got it!
Cheaper then most beauty supplies n west Oakland. N they pretty much have it all. 👍🏽👍🏽
Like the prices here friendly and very helpful
Found everything that I needed and the staff was helpful.
This is a good place to stop if you just need a few packs of braiding, x colored beads new hair control products. Great place for ethnic browns.Personally; visually it is unappealing. No freak fragrance in the air, no one offered help.
Best thing going
So many choices and hard to find products! Loved it will be back!
I like this place because thset greet you when you walk in and they help you and it’s not all bunched up.Ive been going there for a while it is my favorite beauty supplie to go to.
This is a nice spacious beauty supply. Ive been coming here since I was a kid. The people who work there are really nice and helpful and Ive experienced a lot of rude owners at beauty supply stores so I appreciate them. They have a lot of nice supplies there in a lot of categories.
Very nice and well stock beauty warehouse. Customer service is good 👌
Very bad for the community first they cater to African Americans but since they been open there is no black employee period they are very rude they follow you around the store as if youre there to rob them. Zero Stars. This company has been in this community for years and to my knowledge they havent given back anything to this community.
Dont buy stuff from here everything is expensive
They have some pretty good hair products and cool hair colors even during this crisis
This is my favorite beauty supply store specifically for crochet hair/braids. With a wide selection of styles, length and colors one can find what theyre seeking easily. Staff are very helpful in assisting you to find items that you need.
Love this place #LOVEURPHACE💜💜💜💜
Understaffed..Long lines..
This place and the people that work there are so rude!!!! About 95% of the people that shop there are African-American. for what we pay for in that shop and predominantly most of the people that probably use the product is African American. The parking lot is not paved, the outside of the facilities looks like a rats nest and the surrounding area looks better than this shopping center somebody needs to talk to the Oakland City officials and tell them they need to upgrade. For people that put so much money in shopping in this place its ridiculous how it looks It needs to be black owned.
Great beauty supply
Best selection and decent prices
I go here to get all my braiding hair and supplies. I love the lady a the door.
Good Stuff!
Very rude service!
If you need anything for you hair. This store has it. Products braiding hair. Wigs and more. This is the best one stop shop.
Prices were good. Very friendly. Thank you.
My #1 spot. Always have what im looking for.
Since Im a call girl, the wigs help me be a different hoho every night yayy I love you guys
Great customer service. Large variety of products. Easy to move throughout store. Very clean and welcoming
They have everything you need
Love this place, they always have all the products I need to make my hair healthy, I have never gone to this place and not found what I needed. This place is my go to for my hair needs.
Pretty decent pricing. Place to go if you need beauty supplies.
I love this spot the one shop spot for hair
They had stone faces the last time I went in there. Tried to sell me a stocking cap for $1.00. I left right out of there -- were paying their bills, and should be treated with respect!
Every thing was fine just they price they want for glue ons is high
Over Priced and everything is locked up, will never support them again
Love this store
They have a large selection of hair care and accessories. They even have affordable jewelry!
Tons of Beauty Supplies available at this spot. Like that. They could use a refresh on the wig section but you can definitely find any beauty supplies you need at this location
Its has a lot of products. But I did find it very funny that every isle I went down she was right there staring. I used to go here often. But after that I chose to take my money somewhere esle... and Im happy, the other store has more products and are friendlier.
Usually have everything I go there for
They have a very plentiful supply and to the prices are good.
Product choices are plentiful, a lot of them are old. On my first & every visit up until my last treated me as if I were stealing. I always spent a lot of money there because theyre close to my home.
I don’t like the Korean lady (the owner) she didn’t let you try on the wigs and have a bad attitude, but the lady who Help me was very nice, they need to understand that people need to try stuff before they buy it. 🙄 or they will loseClients for have bad attitude
They have everything and great deals. Neat and friendly staff.
This might be the largest beauty supply store I have ever been in
Friendly people and they are helpful they carry a variety of products in stock
Took my niece there and she was satisfied
I had an amazing customer experience, very good customer service, very knowledgeable about products and product information, fully stocked with everything.
It has all beauty needs
Yup had to do it!
Many Good buys...& Name Brand by Products. The Staff are polite & helpful.:)
The hair plug let’s be honest they have the best prices in the Bay Area and good quality hair .
Friendly atmosphere and good customer service. I needed a product and Arturo the warehouse admin ordered it for me. Sweet!
Alot of stuff in one place sheesh
Ugh. Just ugh. No other words to describe my shopping experience here.
They have a store full of ombre. And straight hair. I could not believe that a hair supply store would have hair from the front of the store to THE very back of the store and not have what someone is looking for.
Cantu Beauty Shea Butter & Eco are the Best Products
Huge selection of hair and hair products. Some of their items are cheaper than surrounding beauty supply store. Staff was friendly and helpful.
Good inventory, but staff follows you around like everyone is a thief. Its not a good feeling to patronize merchants who treat people that way
I just dont feel welcomed.
I love this place i live in s.f and the prices there are very high i can come out here and get all my hair products for a resonable price. Its close to my beautician