user
Tri-Am RV Center
5441 NE Jacksonville Rd, Ocala, FL 34479, United States
Appearance
Tri-Am RV Center
Comments
Ar
Review №1

Very pleased with the quality & promptness of the work recently done on our Prowler TH. A special thanks to Kris in the Service Dept for her extra efforts in facilitating the work we had done. She also arranged to have the Ocala location take quick care of a service need we had while on the road.

Wa
Review №2

We have had a great experience with the complete staff. We saw what we wanted at an RV show and vowed to deal with this company. They worked with us during our entire extra issues we had.

Ro
Review №3

Our visit started with the Amazing Service Writer. Her knowledge and expertise was exemplary. Friendly and personable along with helpful and assurance that we were in good hands!! Thank you !!

te
Review №4

We had very good service took care of us really nice. I will refer everybody there over any place I went to and I did some shopping and the other places were a mess this is a very nice place they tend you very well they don’t charge you a bunch of unnecessary fees they clean up your RV the one you’re buying your RV real nice they take you through it and show you how to work everything very nice very pleasant experience I will buy from them again. Ty Triam RV

Ja
Review №5

Great experience!! Someone once told me, “ if you don’t feel you got the service you deserve, you didn’t. Well folks not the case here!! This whole team was perfect, sales, parts and service!!! Hats off to you all!!

Jo
Review №6

Visited the Ocala location. I had some questions for the Service department. I walked up to the service counter where 2 representatives were working on computers. Stood there about 30 seconds. Neither one ever acknowledged my presence. No “can I help you” or anything. I walked around the store and tried again a few minutes later. Same thing… no acknowledgement. So I left.

Ri
Review №7

My wife and I retired 12 years ago and are currently on our 2nd 5th wheel, we made the terrible mistake of going to Tri-am looking to upgrade. After being brushed off by multiple sales people we left, we then ended up on the phone with a Sara . Possibly the worst customer service I have ever experienced ! Will not be back

Vi
Review №8

The service at TriAm was excellent. I was treated very well from start to finish while my camper was taken care of expeditiously. I needed a one day turn around due to circumstances beyond my control and Ryan made sure that it happened. Thank You to the whole team at TriAm. Bill

Ra
Review №9

I learned of Tri-Am RV Center when I attended the RV show at Florida State Fairgrounds in Tampa January 2021. There I met their General Manager, Jamie Jorgensen, who worked directly with me at the RV show, and follow up phone calls, working with Forest River representative, to find me the best value deal for my 2021 Forest River 401FLS Sandpiper Destination travel trailer. Jamie kept me apprised of the manufacturers progress, and delivery to their dealership. He scheduled my appointment to inspect and accept the RV once it arrived, and arranged for me to stay overnight in the RV to get a feel for it, and to see if anything needed to be addressed, before it was transported to MO. The staff that did the walk through with me, and addressed the one item that needed to be addressed, were outstanding as well. The paperwork process handled by one of the owners, Ryan Perkins, was top notch and smooth. They also have a retail shop that allowed me to make some purchases for my new RV as well. I highly recommend Tri-Am RV Center... Im sure they find you the best value RV too.

Al
Review №10

Really helpful, Ryan the owner is great and very helpful! We really appreciated them going above and beyond to help us and make our experience working with them professional and efficient. Tim was a great help with showing us how to use all that our RV has to offer. Thank you!

Ga
Review №11

Droped travel trailer off . Cris was very nice and professional. Look foward to getting it back with all repairs done. Thanks.

Ke
Review №12

We purchased a new Coachmen Class A RV. Our buying experience was excellent. From our walk-through, the paperwork process and the helpfulness of the staff made the whole experience very positive.

Ri
Review №13

We recently purchased a 2020 Cedar Creek, Hathaway Edition 38PBD, from Tri-AM. Jamie Jorgenson was our salesman and he has been awesome! In fact the whole process from beginning to end has been painless. We got a great deal and they have been totally accommodating with every request. We also had the best tech, Andy, who catered to our every concern. Ryan had our final paperwork ready for us and he was totally professional. Dealing with a small home town dealership is the way to go! Thanks to the whole staff from sales to service to parts for a great experience!

Ca
Review №14

This is a great place to call when you are hunting that hard-to-find specialty part. I was at internet’s end when a friend recommended checking with Tri-Am. I got to work with real human beings that really know their stuff. They were able to order my part and have it the next day. Fast, friendly, knowledgeable service - worth paying for!

Ch
Review №15

Excellent staff top notch service in the parts department. Very informative and friendly.

Bi
Review №16

The service was great. Our rv was repaired in a timely manner and to our satisfaction. Tri-Am RV Center is a great place to do business ess.

Ba
Review №17

I bought a travel trailer from Tri-Am and the entire experience was great. Our sales person was very friendly, knowledgeable and not at all high pressure - exactly what I like. The service staff that prepared our trailer and walked us though the orientation session was terrific, tailoring his explanations to exactly what we needed as experienced RVers but with motorhomes. So far everything has been great.

Wa
Review №18

Just had a window awning on my living room slide installed and a SoftStart added to my roof A/C. Both jobs we completed within a day of dropping the RV off at Tri-Am in Ocala, FL. The service tech who did the work walked me through the installation process. Both jobs were well done, clean and neat. The price for the service was, I thought, quite reasonable.A good Family Owned Dealership that treats its customers well.

Cy
Review №19

The service was amazing. I only stopped in to ask a couple of questions. The next thing I know they are working on my trailer. Came away ready for my next trip. Every person I had contact with was helpful and so nice. It was the best experience I have had in a very long time. I really appreciate professionalism and courtesy. Thank you.

De
Review №20

They always have what you need when you go there

el
Review №21

The purchase of my used travel trailer was quick and to the point. No haggling here. Thanks for the great sales experience and the great price.

St
Review №22

Very timely and extremely helpful service. I run an RV rental service and frequently need mobile and emergency service for my renters. They were easy to work with remotely and took great care of my renters for a quick turnaround. Shout out to Rick, Julie and Emily! Fair service pricing, too!

Ad
Review №23

Outstanding service people and if it’s a purchase or taking care of your RV I can’t think of any other facility that I would recommend more highly!

St
Review №24

Friendly Service Department. All my issues were taken care of.

wi
Review №25

These people are the best! The entire staff listens to the customer and takes of every concern and makes you feel confident about your purchase, The Manager, Finance Department, Service Manager, Parts Department, Salesman, right down to the porter treat you like a King, The overnight test drive is a stroke of genius! It gives you a chance to get questions and concerns addressed, A small issue popped up and was handled immediately with a can do attitude, This dealership really knows how to treat a customer, I personally have worked for three different automotive dealerships in the past and have never witnessed such outstanding customer service. If you are in the market for an RV or Motorhome you are doing yourself a great disservice if you dont give Tri-Am a chance to satisfy your needs, I would recommend them to anyone! Great deals, great service, outstanding customer service, You wont be disappointed with Tri-Am!

Ch
Review №26

Called Tri-Am to ask if they could fix my water heater on my new (purchased from a dealer in IN), 2021 Coachmen travel trailer still under warranty. All other dealers in the area were 4-6 months out on repairs.Patricia in service, took my call and was just lovely. Like all RV dealers right now, Tri-Am were extremely busy due to the huge demand in the industry. However, Patricia got me on their schedule, three days later, to help me get back up and running.When I dropped off my trailer (I drove from Jacksonville, 2 hrs. away) with Andy in service, he had my paperwork ready, welcomed me with a smile, and promptly checked me in. He was even attempting to diagnose my issue on the spot, so that i could possibly drive home the same day! It turned out to be a bigger issue that needed the trailer to be left with them.A few days later later, Patricia called me back to say that they had fixed the manufacturers wiring issue, and I was back up and running! Amazing service, thank you.I will for sure consider Tri-Am for my next RV purchase, if their sales department are anything like their service department.Thank you for taking care of me.

De
Review №27

Very helpful . very nice people to do business with.

De
Review №28

Can’t thank this dealership enough for their help. We were truly in a bind with our keys and they helped us out.When in Florida this would be the only dealership too go to.Kind and friendly!!Thank you for being the dealership you are.!!Wayne and Delinn KeetchRose City, MI

la
Review №29

In process of buying a unit from Robbie. So far process has been excellent & professional. Will highly recommend. In fact all ready did.

Ri
Review №30

These guys are great. They actually invite and encourage you to spend a night in your trailer/camper and use the heck out of it looking for any concerns before you drive / tow it away.

Ju
Review №31

While searching RV places to purchase our used pop up, my husband discovered Tri-Am RV Center in Ocala, Fl.. They agreed to purchase our camper and during the visit my husband decided to look at a few new ones. From the very beginning the experience was excellent. Robbie, the sales agent, and Curtis, the service manager, were both great. The relaxed, no pressure atmosphere, was one of the main reasons we decided to go back and purchase a new one. Even though Robbie was not working that day, Steve filled in and spent over an hour with us, answering tons of questions regarding their line of RV’s with much patience and knowledge! From the paperwork signing with Ryan, to the walk-thru, the entire process was flawless. Everyone worked together as a team, and all were very accessible and easy to reach. They took care of each request we had without complaint, while giving us several items at no charge, and discounting others. We would definitely recommend Tri-Am RV Center to anyone who might be shopping around. You won’t find a better experience!

Ju
Review №32

They are always friendly and helpful!

Wi
Review №33

We arrived in Ocala with a failed propane regulator. Tri-Am didnt have the one I wanted in stock, but special ordered it and had it for me the next day. The Parts Department was excellent and I recommend them highly,

ch
Review №34

The service department is one of the best I have used. The tech s were very helpful and friendly. They also listen to what I was talking about and then explain what was probably the problem. I have to say, it was a great experience. Customer service in the service department does a wonderful job helping you to get things done right. Highly recommend Tri-am service department that is if you want to get your RV fixed right. P.S.---they dont try to over charge either.

Jo
Review №35

We have dealt with Patricia and Curtis in the Service Dept on several occasions and they have always been super helpful. The work we have had done, Tri-Am stood behind when they needed to. Our camper recently sustained horrible damage during a double blowout. Damage to the point that our insurance company totalled our camper. The Tri-Am service department has been great during this otherwise bad experience. They were super helpful working with us and our insurance company.When we are ready to purchase another camper, Tri-Am of Ocala will be the first place we visit.

Cr
Review №36

My husband and I are first time RV owners. From start to finish we were treated fairly and didnt feel pressured to make a purchase. (BIG SHOUT OUT TO BOBBY!!) After making our selection, they worked with our schedule and price range to accommodate us till pick up day. (BIG SHOUT OUT TO ROBAS!!) We were allowed to spend the night on site before taking home, while amazing personnel spent the time to show us top to bottom our coach and explain all of the details till we felt comfortable. (BIG SHOUT OUT TO KEVIN!!) Selection and Unbeatable Service is why without hesitation we chose to give 5 stars!

Al
Review №37

Excellent service a usual. We like your place. Very clean, very well organized, nice store and show room. Very friendly & high skill employees.

Wi
Review №38

We just had our 2017 Coachman Freedom Express serviced after several months on the road and some side panel damage caused by a tire blowout. Chris in service, seamlessly worked with our insurance company, and our extended warranty, so that we only paid for regular maintenance. The service staff did a great job on our list of issues. Everything was fixed and all work explained. We highly recommend Tri-Am RV for your RV needs.

Ty
Review №39

Had a wonderful experience buying our new destination trailer. Every part of the experience from seeing the unit at the Tampa RV show to meeting the staff at the dealership in Ocala exceeded our expectations; especially with all the current challenges in the Covid pandemic. They even offer camping onsite the night you pick up your new RV so you can get a complete orientation and be onsite if you have any issues or questions come up that first evening. We definitely recommend them to all new buyers and anyone looking trade in and upgrade to a new unit.

Ja
Review №40

We needed to downsize from a full-time residential 5th wheel to a smaller bumper pull travel trailer. After Googling reviews of RV dealers not only for their sales, but also their repair service, we chose Tri-Am RV Center. Robbie asked what we had in mind, showed us two different units, we loved the first unit and then discussed trade-in allowance towards the unit we chose. We felt he, and the rest of the decision makers, went over and above our hopes to make this trade. We have never before experienced this kind of care and honest concern, when purchasing past RV’s or vehicles-both of which are major stressors normally. I can’t say enough thanks for everything that they did for us. If you want to do business with a family operation that treats you as they like to be treated, this is the place, look no further.

Da
Review №41

This is the place to buy your RV! The staff is very friendly and knowledgeable. The facility is neat, clean and well organized. It is stocked with a great selection of units and accessories with competitive pricing. The sales and management staff is patient, polite and concerned for your needs. What a breath of fresh air!! I drove 100 miles to this dealership and it was worth the trip. Make this your first stop and youll see why they consistently rate 5 stars!! Most pleasant RV purchasing experience Ive ever had.

Pa
Review №42

We had a wonderful experience dealing with Tri-Am. They were all friendly, knowledgeable and respectful, which is something we did not get at some other dealers. Traci, our sales person, went out of her way to make sure we had all the information and help we needed. She even gave us her home number and called after the sale to make sure things were still good. We called the service manager Curtis several times and he has been very courtesy and helpful. Mark showed us how everything worked and promptly fixed any problems we found. Ryan did our financing and made sure we understood all expenses. We would highly recommend this RV center

ca
Review №43

We needed to have our slide room floor replaced and new seals put on both slides and wanted to add slide toppers. We live in our RV 5 months of the year in Orange City, Florida. When we arrived in Florida and found Tri-am in Ocala we decided to have the repairs done there. I cant say enough good things about their whole operation. They made sure they had what they needed to fix our RV before we arrived and because they knew we would have to stay in a motel until they finished the job so they really worked hard at getting it done as quickly as possible. They estimated 2-3 days. We arrived on a Monday morning and were able to pick a completely finished and freshly washed RV Tuesday by 5 pm. Oh and by the way - there are about 600 different seals for the slides and they didnt have the one we needed so they special ordered what we needed and rush shipped it at their cost so we wouldnt have to stay another day in a motel!! Kudos to Tri-am and Patricia who set up everything for us and Curtis, the service manager, who got the job done in what we felt was record time!! When its time to but a new RV - Tri-am is the first place we will go the shop!!

Go
Review №44

They have the best customer service of any RV repair stores I have been to. Very kind people.

St
Review №45

Great customer service. I needed parts for my older 5th wheel. They had everything and even gave me a deal on the high dollar item.

Sh
Review №46

This dealership was extremely easy to deal with. Very personable and easy going. We bought a used RV from here and love it. We knew going into the deal that we didnt have a warranty because of it being used. They were very negotiable because oftof Traci made our experience stress free!

Lo
Review №47

My old camper had way more problems than I thought and Jessie was so kind and more than fair. I will tell everyone how compassionate and kind every one was. From beginning with Traci Nickey to the end when they pitched in to help me move to new trailer. Teresa and Mark were great help. Teresa even walked my dog. Even the drivers that pulled my old one up and my new one back home.Kim and Tim were more than wonderful!I cannot thank you all enough helping me with this physically challenging experience.I have and will refer you to all my friends.I might add I was a referral and happy I was.Sincerely,Lora Shook

Ty
Review №48

Best 👍 place to purchase an RV you cant beat the service!!!

Ja
Review №49

Excellent and the people were very polite and helpful.

Ed
Review №50

Had the right parts. In and out quick. Friendly.

Bu
Review №51

Travel Trailers, RVs, etc. are simply a little finicky. They have to act like a house in one regard and be a vehicle in another. In my case I have a Forest River, Rockwood A-frame travel trailer which I purchased new from Tri-Am. I was very happy with the price and have been mostly happy with the trailer except for some of these little issues many of which result from the fact that there are a lot of moving parts to be adjusted from travel mode to a static camping mode. The point to be made here is that any of these issues are related to the design and manufacture (i.e., attributed to Forest River). As far as Tri-Am is concerned I evaluate them on the customer service aspect; both sales and service. In this regard they are among the best! And I dont mean among just RV dealers, I mean among ALL sales and service providers! I have only had great experiences with all of their team, but do want to specifically say Emily and others in service have truly taken the time to resolve any issue I have brought to them. Thank you!

Da
Review №52

We have bought R.Vs in Michigan, North Carolina and now in Florida... Tri-Am R.V. Center has by far been the best buying experience we have ever had, from the moment we walked thru the door everyone made us feel welcome and took care of all our needs and answered all our questions... if your looking for a new R.V. call Steve Wallace at Tri-Am... just a great guy, and will treat you right...

Ab
Review №53

Personal service ! Got us set up with a furrion backup camera pronto ! Very happy with service and product. Seems to be a great dealership with a great store with lots of fun RV decor products!Thanks for the great service!

Bo
Review №54

Nice people but the work they did to my camper left much to be desired.

Ra
Review №55

Great service and friendly staff from buying our camper. To buying extras that we needed and Roberta really was great dealing with on our camper purchase.

BI
Review №56

From the initial request for service to repair an electrical issue with my refrig, the response and completion of work was prompt. Personnel were extremely courteous and friendly Went out of the way to keep me infomred of the progrress.

Li
Review №57

Service staff was gracious and professional. Specific shout outs to Patricia and Curtis in Service. Their kindness and expertise in walking us through a potential problem was invaluable. I can see why this organization has won so many awards and endured since 1967. I hope to use them again in the future.

pR
Review №58

Very friendly, helpful staff

Te
Review №59

This was a no pressure sale. Josh who was on staff to take our initial call answered our immediate questions. Then we came down to view the units of interest. Josh was a complete professional from the initial contact through the entire process. Afterwards we met Adam who tooks us through a walk through providing us a thorough detail overview of our 5th wheel RV. We would recommend TriAm as our experience meet the expectation ascustomers.

Gr
Review №60

Very helpful took the time to explain everything

Li
Review №61

I really enjoyed dealing here. So nice to have people that are honest about everything. And so helpful with any questions. Love my 5th wheel. Thanks to all who helped us.

Pe
Review №62

MANY THANKS TO ALL AT TRI-AM RV CENTER FOR YOUR HOSPITALITY DURING OUR RECENT RV PURCHASE. FROM RECEPTION TO SALES, SERVICE AND THE BEHIND THE SCENES CREW WE WERE ALWAYS TREATED WITH RESPECT.SPECIAL THANKS GOES TO TRACI, SALES REP AT TRI-AM, FOR UNDERSTANDING WHAT WE WANTED AND CALLING WITHOUT DELAY WHEN IT CAME IN.GOOD DAY TO YOU ALL !

Ca
Review №63

Bought a 2018 Coachman Catalina a month ago. Tracey was the best at putting our mind at ease about possible flaws. we are from Indiana and was nervous about buying in Florida. They let us stay overnight to check it all out. Ryan and Jamie helped all the paperwork go through.

Je
Review №64

Jessica was great! I called on Saturday and ordered the part which she said would be there on Monday which was perfect as were leaving on Wednesday. Part was there on time and I was able to install it later Monday. All is working perfectly. Thanks so much for your help and support. Jeff

Su
Review №65

What an awesome dealership! Tim Jarret was our salesman and I can say that he has been the best salesman we have ever dealt with. We have had 4 RVs from different dealerships and no salesman has come close to Tim. Tim is a friendly honest salesman who made us feel so comfortable through the whole process of looking at campers to purchasing one. He knew what we were looking for and found it! The service department was also awesome as was the camping store inside the dealership. No wonder they get such high reviews and Im here to add one more 5 to the list!

mi
Review №66

Nice place,many parts for your rv

Na
Review №67

I ordered a goose neck hitch and it arrived quickly, followed by a call to me to schedule installation. The service department worked with my schedule and got me in promptly. They completed the install and I was ready to go as promised. Friendly and professional sales and service.

Bu
Review №68

These guys are great. No pressure, David walked us through the inventory and helped us find the unit which best fit our needs. Adam was awsome, he explained how all the parts work. It was easy to understand. Josh worked the numbers and answered all of our finance questions to find a great plan. No games here, everyone was upfront and informed. We are first time buyers and would not hesitate to recommend these guys. Try them you will like them.

Je
Review №69

Very friendly and helpful staff. Work done in a timely manner. Seems to have attention to detail.

Ra
Review №70

Awesome customer service and no hidden cost like the big chains have. They go above and beyond to make sure you are totally satisfied with your purchase.

Ch
Review №71

Took camper in on Tuesday with some minor repairs and they called me Wednesday morning with the camper ready to be picked up. Great job.

St
Review №72

Very helpful staff. They have a nice parts store. Dont bother with the big RV places, check this place out.

tv
Review №73

Tri-Am RV has been here for a long time, they are a trusted business here. We have purchased an RV from them before as has my mom. They have a great and honest service department, hard to find that these days. Our salesman was Gary and he was very good with us. He is a very likeable man and a local as well. They had a lot of patience with us as it was hard for my husband to make it in to see the camper I had chosen. When we came in to sign the contract, they went over everything very thoroughly to make sure we knew how to operate the features on our camper. Overall very good experience.

Ji
Review №74

This is the first RV that we have purchased, and the folks at Tri-Am Rv center are by far the best. From the start of the deal all the way thru to pick up. They made it so easy. Thanks to Jamie, Ryan and Bobby for making this experience fantastic.

Ro
Review №75

We had a roof put on and some other work done and I cant tell you enough praise for all the people and how they helped us. They were kind considerate and went the extra mile. Every one will be glad that they come to see you.

Bo
Review №76

Today I was shopping for an RV roof air-conditioning unit for a disabled man our church helps. After briefly telling the parts manager the need I was trying to meet, I was quoted a price that was lower than any similar unit on the Internet (incl shipping). No negotiation, just a genuine expression of generosity and care. I my contacts with Tri-Ams personnel and picking up the unit, I was shown the courtesy and respect every customer would want.

Cl
Review №77

Tri-Am RV Center is the place to go for all your RV needs. After having to deal with two other RV Service Centers with extremely negative experiences, dealing with Tri-Am and their staff was refreshing. Honesty, integrity and just plain talk, letting you know what to expect from their service department goes a long way. You wont be disappointed!!!

Si
Review №78

You are the best. BEST in service, sales, product selection. suggestions for camping, and giving our favorite friend Jude the dog a drink. Thank you for your outstanding Service Department

Na
Review №79

Buy camper here great price and great people. I worked with Traci to buy a popup camper, she told me her best price and that is what I paid. I contacted different dealers and all had extra costs. TriAm team set up my camper with me, demoed everything and fixed anything that was not right.

Ma
Review №80

Initial visit for service. Hope they follow through. I like that they explained things well.

Do
Review №81

This RV center is the best! They went out of their way to help us and did a great job. Very friendly, very professional. We had a planned trip and they went out of their way to get our issues solved so we could keep our plans. Thank you so so much!

Jo
Review №82

We visited the Ocala RV show and had no intention of purchasing a new RV. We did find the cottage and it felt right for us. Having sold RV’s I was hesitant to purchase new! We returned to the store and my wife found the CRS40! I was Impressed with the casual sales interaction and the ability to answer all my questions! We did purchase the CRS40 after negotiations for our trade and the confidence I had in their organization! What was moreImpressive was the knowledge, friendliness, and assistance with the transition and the delivery of our rig! It is obvious TRI AM has a strong corporate philosophy of helping and providing customer service!I am impressed!👍

Bi
Review №83

Great place.very helpful. We will be using their consignment service to sell our RV

Ch
Review №84

David knew exactly what product fit our needs and walked us through it without any pressure. Everyone is amazingly friendly and easy to do business with. Josh handled our financing efficiently and worked hard to get us the deal that fit our budget. TriAm went out of their way to make sure you we were satisfied with our purchase,even giving us a full demo and letting us stay the night in our new toy hauler before taking it home to make sure everything is perfect! I couldnt recommend anyone more!

Ma
Review №85

Very courteous staff very large selection of RV related products and a knowledgeable staff

Ca
Review №86

We had the motors in our recliners stop working, Mary contacted the merchant and in about a week we had our chairs fixed. Very good service after the sale. I would recommend Tri-Am to anyone looking to buy a camper. R. Holt

An
Review №87

Tri Am is located in North East part of Ocala off Old Jacksonville Rd, which is nice for us avid campers on this side of town. They have a small parts and accessories area and plenty of room for parking your rv for repairs, shopping or browsing their inventory. Service fees are extraordinarily high, and they seem to cherry pick the work that comes in.I called looking for body repair estimate and was told to email pics. Waited over a week and ended up driving in for tech to see. Tech took pics and said he would go over with body repair tech. Week goes by no answer.-- update--After leaving review weeks after being blown off, finally get an email stating body guy is very busy will get in touch soon. Well over a month has passed and still no reply.This place doesnt even deserve a one star.

Ha
Review №88

Service department is outstanding. Took my forest river travel trailer in for repairs, having not purchased it from them was a little concerned about how they would handle my needs. But I was pleasantly surprised to receive their first class service. They took care of the repairs under my extended warranty contract, after the dealership that I had purchased from was not at all interested in my needs. They kept me updated on the progress of my work that was being done. And went above and beyond to fix what caused the problem to begin with. Thanks to Emily and all the service team for all the help. I would certainly recommend Tri-Am rv for all your service needs.

Na
Review №89

Just left Tri-Am and was impressed with the honest answers I got about my fridge. Unlike Optimum where it takes forever to get any answers.

Ro
Review №90

First RV for us. We purchased a Forest River Cedar Creek Hathaway. 38 footer. Very nice unit. We sold our house and plan to travel for several years. TriAm has been very helpful through the process. They recommended we stay overnight and try everything out. We stayed two night and had to ask for help several times. They were so helpful helping us figure it out. We bought and hadn’t sold our house so they stored the unit for a couple of months. Great experience

Gl
Review №91

Can’t say enough about the excellent service we received. They were ready for us when we arrived and finished within the estimated timeframe. Wonderful service, friendly staff and a job well done! Would definitely bring our RV here again for any future service needs👍🏻

Ne
Review №92

I had a fridge malfunction and Patric was awesome. She had Travis look at and correct the minor issue in right away.Total class and personal care. They even had cookies and fresh pink lemonade!Thanks!!!

Ra
Review №93

Sure was nice to have such great great serviceWill tell all my camping friends what great service

Do
Review №94

I have been having my RV serviced by tri-am for a couple years now and there isnt anywhere else I would go. Price is very reasonable and the work is great, the people are great. Patricia service writer,Dave in parts and Curtis shop boss, and everyone else, they are all very friendly. They beat all the big box RV dealers by far and the next rv I buy will be from them. My only regret is I didnt know about them sooner.

fr
Review №95

We had to come to Florida for a funeral so we brought our camper and the air-conditioner went out on a Saturday morning. Curtis helped us ..was absolutely wonderful got the warranty information and had it replaced before they closed at 2 oclock . Wish I wouldve known about this company before I spent $100,000 on three other campers I wouldve definitely purchase from them thanks Curtis and to your technician that installed it!

Ci
Review №96

Great, friendly service department and everyone goes above and beyond to make you feel at home and have a positive experience in purchasing an rv. Ask for Ms Roberta in Bulls Gap, Tn. She is the best!

Ch
Review №97

My wife and I had a water heater problem and stopped by TriAm w/o an appointment. Dave, the parts manager, took a look at our problem and fixed in in 15 minutes! And no charge other than the minor part needed. We were very impressed and gracious for the great service.

Ro
Review №98

Very helpful associates.

Lo
Review №99

Trip Am and their service department is fantastic. So helpful and so patient. Their service department is why we will always buy our RVs at Tri Am. You could not ask for a nicer, knowledgeable person than Curtis and Dave. What an asset to the company.

Ri
Review №100

As newbies to RV camping with only a few outings to campground not far from home, it came as a surprise to have to put our motor home into the shop so soon. Facing 90 degrees with no AC left no choice. Fortunately TRi-AM RV Center is close by.From the minute we walked into the building from reception to customer service to the technician were good at explaining the problems and why some of the repairs should be made differently than the way I had pictured based on research and other advice. We made some repairs, such as replacing the roof,that cost us a bit more than expected but feel are better in the long run.We also had Tri-Am install a tow bar on the RV and base plate on a Ford Fiesta. There were a couple delays because of electrical changes required to match the RV to the care. The technicians know what they are doing even to suggesting yet another change based on safety.Tri-Am did a terrific job! Thank you.

Information
87 Photos
100 Comments
4.7 Rating
  • Address:5441 NE Jacksonville Rd, Ocala, FL 34479, United States
  • Site:https://triamrv.com/
  • Phone:+1 800-848-7426
Categories
  • Camping store
  • RV dealer
  • Mobile home dealer
  • Motor vehicle dealer
  • RV repair shop
  • RV storage facility
  • RV supply store
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Payments
  • Checks:Yes
Similar organizations