Im happy I started using this company, Sal has been out a couple times along with a few other people and everyone has figured out any problem weve had and explained everything well. The prices for labor and repairs were a lot more reasonable than quotes Ive gotten elsewhere too, and our unit is running ten times better than it did when another company supposedly fixed our issues. Their response time is awesome, Ive usually had someone out no later than the next day and theyve always been on time. I would definitely recommend them to anyone needing HVAC services.
If I could give Christian Acosta, and HVAC Experts 50000 stars I would! (The number is NOT a typo) Christian was extremely professional, and eager to help. Always told me what he was doing next, and fix the problem that we had. Educated me on all the services they offered and gave me extremely great advice for their services! My wife is pregnant and we were without AC throughout the entire evening. And HVAC experts, Christian Acosta, hats off to you, if it weren’t for you it would’ve been a very bad night. Thank you for existing HVAC EXPERTS! Thank you Christian for the amazing services! 100000% RECOMMENDED! There is no one better in West Texas!
I honestly, was not too sure who to call or what to do when my ac unit kept freezing up. So I did some googling and found this company. After reading a few of their reviews, I decided to call them first! The professionalism and assurance I received from that conversation sold me! There was no need to call anyone else! I even received a same day appt! Corey, the tech that came out today was awesome! Very knowledgeable and professional. Highly recommend this business to everyone!!!
Great service and technicians. My a/c units are on my roof. When I had a new roof installed, the roofers messed up the wiring. I got home and it was 89 degrees in my house. As soon as I called, they had an amazing technician named Zachary Moersch come out within the hour. He was able to diagnose the issue quickly and repair it quickly as well. I’m super appreciative of these guys, and huge thanks to Zach.
The person I spoke with on the phone was very sweet. She was caring and professional. The technician was professional and kept me informed and he was polite and took the time to answer questions and make sure that I could make an informed decision. Thanks to the entire team for making my experience as pleasant as possible.
This company is the epitome of true customer service and the name really fits. Sal and Christian professionalism and great work ethic exceeded expectations. Also, Charmin who set the appointments, from the initial service call to check the unit up to scheduling the new installation. She was very friendly and gave comfort of trust. Being a Marine I will say that I do appreciate them employing a fellow veteran. I will recommend them to everyone I know. They are definitely squared away and have their stuff together great job!
Zach and Christian worked until past midnight to remove our old A/C and Heating system and install the new one. I told them they could come back, but they didnt want to leave us without A/C. I highly recommend this company and their workers. They were polite and helpful and really knew what they were doing. Actually I felt like Zach and Christian were on a mission, not just on a job.
I absolutely love HVAC Experts! This is my second time reaching out to Wendy last minute and she has a tech over to my house the same day. The techs are always very professional and they find the solution to my problem very quickly!
This company is the best most honest AC company is this area. They are always helpful from the phone call to the service. I highly recommend them for all your AC needs. The visit we had today was with Sal who had to work on a mini split unit that was dripping water. Unit is repaired, working great and while he was here he went through the other mini splits to make sure all were set like they are supposed to be and working properly. He is fantastic.
I called to get a quote for installing central a/c heating. They were punctual, knowledgeable and thorough. Same day quote. We will be looking forward to using this company in the future
The work was performed last Thursday on my rental property. They came to my home when the work was finished (so they said) and I paid for the installation as agreed. My renter called me the next day and said she noticed they had not finished installing the heater. I had her call you and you said you were waiting for a part to finish the job and would finish installing today. The work was finished today but I feel you were not completely honest when you asked for payment knowing the job was not finished.
Friendly and knowledgeable. Zach and Paul quickly diagnosed the problem and made the necessary repairs. I greatly appreciate their effort and work ethic. Thank you
I cant say enough about this company! We had our unit go out on a weekend and the house was literally sitting at 98 degrees. I called and we got the kindest dispatcher (Charmin) who was compassionate and concerned and immediately called her technicians and called me back right away to tell me she would have someone out that same day (Sunday evening) the tech was super knowledgeable super honest and explained Ed everything in a manner we could understand. The next day we still had a minor issue and they stuck to there 30 day guarantee and sent the same tech out that same day free of charge as part of their guarantee. Me and my family cant say enough about this company in a good way! Its hard to find companies or people in general now days to show compassion or great customer service and actual concern and they nailed it! On top of that the second day the owner himself came along with the technician and it wasnt in a sense of checking on the tech it was actual concern and he was helping and getting his hands dirty with the tech. 5 stars aint enough! Thank you HVAC EXPERTS!
Corey was my repair guy he is so awesome professional helpful answer all my question an does a very good job will recommend them to family an friends thanks for ur good service
Corey, our technician, was very professional in explaining the issues we had with our air conditioner and resolved them. We will continue to use this company for our heating and air conditioning issues. Thank you Corey.
Very satisfied with the service. Very efficient and reliable. Thank you for fitting me into your busy schedule. I will definitely recommend and use them again.
Very nice and professional technicians. They were able to get out the same day that I called and got the job done quickly. I will difinitly call when I need their services again!
Out of many HVAC Companies that Ive used and recommended. Nobody tops off this companys service, professionalism and amazing service plan. GET IT! Its nothing like Reliants plan, which is pure BS!From the moment Sharmin answers the phone to the time the Technicians evaluate and finish their job order. Nothing compares to their GREATNESS!
Quick service, friendly technician, clean, on time, and seemed very experienced. I would recommend A/C Experts to all, and will definitely use them myself for any future needs !
Very professional explained everything they were doing and what they would be doing. Explained cost before work was done. I would recommend HVAC to everyone and anyone. Great job!!
HVAC Experts did not disappoint. Zach and his helper were professional and friendly. They worked their butts off for 12 hours to get us taken care of. I really appreciate the way HVAC Experts does business and couldn’t recommend them more highly.
I cant say enough great things about this company! Not only did they get us a quote the same day I called them, they are also installing our new system the same week! Everyone we have had the pleasure of working with have been nothing short of amazing! I cant thank yall enough for all you have done for me and my family!
I love HVAC Experts! Everyone Ive encountered over the last (almost) 2 years has been pleasant and professional. The technicians and the office staff are all so wonderful and polite. They can work around your schedule and they always do a great job. We started using them when we bought our house and needed to have our unit cleaned and a duct added. Not only were they able to take care of us quickly, but it was more affordable than we thought it would be. I love their preventative maintenance membership, twice a year they come check on your unit to stay ahead of problems that could/may occur. If you want friendly, reliable service, call HVAC Experts!
Zack did a great job explained details of work being done MOST OF ALL COMMUNICATION WITH THE CUSTOMER REMINDER OF APPOINTMENT THE DAY BEFORE GREAT COMMUNICATION WITH DISPATCH AND ON TIME AND ITS HARD TO FIND A GOOD HVAC COMPANY TO DO RESIDENTIAL WITH THE OIL FIELD WORK BUT THEY DO BOTH IMAGINE THAT GREAT COMPANY ALREADY SCHEDULED MY WINTER FURNACE CHECK AND YES I WAS ADVISED BY DIANA ONCE A YEAR IS GOOD BUT SOME CUSTOMERS CHECK IT IN THE WINTER AND SUMMER NO WORRIES NICE 70 DEGREES LOL
Amazing service! Our business is located 2 and a half hours away and they didnt even bat an eye at helping us out. I reached out to them on Tuesday or Wednesday and by the following Monday they had a team out. They called me and scheduled the whole thing, and we were even able to send pictures of the units before hand so they could provide the maximum amount of servicing while so far away from the office. The Tech called me and talked me through the whole process, I recieved multiple email reminders and even text notifications of updates. Best communication Ive had with a contractor in a LONG time. Very professional, and we will absolutely be recommending them to our other sister properties as well. Thank you again HVAC and we look forward to working with you again in the near future!Assistance provided by Sharmin and Sal.
Great service from scheduling the appointment with Diane to Corey, the technician that came to my house. Very professional, friendly and efficient. Had the parts I needed and was done quickly. Highly recommend.
Marcus did exceptional job. I was very satisfied with his work.
I can’t say enough good things about these guys. We had to replace our entire unit (& all that entails). They showed up this morning at 9:00 and are literally still here finishing up the installation (11:00pm)!! It was a BIG job. They have worked their rears off. Of course, we were NOT expecting them to finish in one day. Reasonably this was at least a two day job, but they didn’t want us to go another day without Airconditioning. That is above & beyond excellent service. Thanks so much, Sal. ☺️If you have any AC/heating needs, HVAC will take great care of you.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
My heater and air conditioner are working great. SAL is amazing. Such an honest man with integrity and truly did not stop until he found the issue. So appreciative, I can trust my air-conditioned and furnace and I know it is good now. Thank u Sal!!
Sal Toro was fantastic, answered all my dumb questions, abe explained it in a easy to understand way for someone with no HVAC experience
Zach was very professional and very knowledgeable! Even though it was just a quick capacitor swap, he made sure that all the other ac components were satisfactory before he left! Thank you HVAC Experts for a job well done!!
Let me say that Dominic went above and beyond what I expected! Texted me and said he was running late. Very courteous. Stayed until almost 9pm and recharged my AC unit. Great job!! Highly recommend.
They arrived at exactly the time given to us! They promptly diagnosed and were able to immediately address the problem. Courteous and professional at every level. The best service experience we have witnessed in Odessa!!
Great service! Dominic and Christian were efficient, courteous and answered all of my questions. They did a great job of the repair and gave me advice about maintenance.
Great company. The staff was very helpful from start to end. I will definitely use them again if needed.
Sal and his team did an excellent job and worked hard to complete the work in a timely manor. Sal was extremely professional. He took time to explain the work that needed to be done to both me and my husband. The company works hard to make sure the work is done well and in a timely manor. This is the best service we have received in West Texas.
This was our first time with HVAC Experts and we are very happy with the technician, Corey, that came out and serviced our unit. He was very knowledgeable and informative and definitely saved us from having issues in the summer. We look forward to having the HVAC team on our side!
My service experience with HVAC Experts was very positive from the initial call to the installation. They are very courteous and professional. Everything was always done in a timely manner. I definitely recommend their service!
They were quick to come out. My mother is elderly and cant tolerate the cold. She didnt have to wait more than 30 min.! The fix was simple & fast. We are so appreciative of your excellent customer service.J. Walden
Second time needing the AC looked at, and again Corey was amazing. Knowledgeable, Professional, and timely. Would highly recommend to anyone, will use again when needed.
Zachary was very informative and Professional. I would recommend his services to my friends and family. Thank you Zachary 😊
Friendly staff at the office and a really nice, prompt through repair man.Thanks!Update on this business, I’ve been trying for a week now to get all my invoices, for some reason the AP is NEVER at her desk. And it has been a complete chaotic mess. Some people NEED INVOICES.I’m pretty unhappy. I doubt I would use again.
You will never call anyone else.Professional, courteous, knowledgeable, and honest.Under budget and ahead of schedule every time.
Sal was courteous and showed me proof of every it that needed fixed or replaced. He also recommended items based on recent experiences in my area. Now, Im a happy Diamond Member who has an an AC thats ready for a West Texas summer.
Sal was awesome! He knew what he was talking about and walked me through the process of everything from beginning to end! I will keep using the HVAC experts from now on!The installation process was long and hot but sal and his team got it done! I could not thank them enough for working so hard through the heat!
Very impressed with Ron and his entire staff with him today. His approach is methodical and he takes as much time as necessary to explain why he would suggest something and answer any questions.
They did a great job . They replaced all the parts they had recommended . And my AC system is working great
Great service and very courteous staff. On time and very knowledgeable.
Great Service! Professional Tech THANK YOU DOMINIC! Highly Recommend this company!
Ronald was super nice and informative! We aren’t sure what route we will take but Ronald was very thorough and gave us many ideas and different route to try before spending unneeded amounts of money! Thank you! And their customer service is by far the best.
Love this company always takes care of us .very friendly and knowledgeable would recommend them over any other company
Sal Yorio was an amazing guy to have so our service. He and others alike him with HVAC Experts, are why we continue to use their services every time. They are always knowledgeable, helpful and explains things to their customers in a way they understand. They always go the extra mile to be sure they are the most thorough possible. Highly recommend HVAC Experts for your HVAC needs.
Came on time, was polite enough. Worked hard to diagnose a problem that wasnt showing. Good service all around for now. Also when you call in the receptionist is nice and seems like they actually care.
Zach was very helpful at servicing the HVAC system at my law office. A lot of hot air gets blown at law firms (LOL) so I was very appreciative that he got our system up and running for the summer.
Thank you for your service. I know who to call when problems arise in the future. Give these folks a call!
HVAC experts are always fast professional and friendly!
Sal did a very good job! Upon knowing there was a family who had just moved in to their new home and did not have central heating, Sal made it a point to get Not only good service to them but professional service at that. Now I know I can leave town for work and feel at peace that my family will be fine in my absence! Thank you Sal and HVAC for taking care of our needs!
We have 3 apartment communities in Odessa. When our maintenance staff couldnt make it to the building for heater repairs HVAC experts were able to. They have made several repairs for us. They are friendly, professional and a great value for the work. Thank you so much!
Service went above and beyond showed up after hours a day before scheduled appointment. Which was great considering the cold circumstances. Sal provided top quality service and is a very knowledgeable technician. Will definitely be using them from now on.
Sal was courteous, knowledgeable and professional. He was able to successfully determine the cause of the problem and fix it in a timely manner. Further, healso tracked down the warranty information with the prior company that installed the Trane unit and saved me $625. I also signed up for the monthly maintenance program. I’d recommend them to others.
Sal came to look at a mini split installed by a contractor for our addition. He was very professional and discussed items needing to be done and what we can expect in the future. We will definitely use them in the future for all our HVAC needs.
Sal from HVAC Experts was very professional and courteous. He explained everything that was going on with my unit and laid out all the options that we could do. I was very impressed with Sal and HVAC Experts! I highly recommend them for all your HVAC needs! 5 star performance!
Sal was very knowledgeable and professional. Made me feel like I was in good hands. Solved an A/C problem that has been going on for years, and another company could not solve. HVAC Experts are now my go to company for all my A/C needs!!
Zach & Christian were extremely professional and service was outstanding. We were in desperate need of a new and bigger unit for our new home purchase. Zach gave us his evaluation and recommendations. We immediately began process of in house financing with hvac experts to upgrade our ac as it was the end of June 2021 in Texas. Sharmin was so helpful with financing questions and got us on our way. Zach & Christian came the following week to upgrade our home and install our new units. My family and I was always in communication with Zach and he always kept us in the loop if he had new recommendations. I have never had better service with a hvac company ever. Hvac Experts are hands down the best in the Permian Basin. Prices were reasonable for the work provided. The level of professionalism and dedication to do great work is unmatched. Now my family can enjoy our new home with a great ac system in the hot West Texas summer. If you need any hvac service done, I cannot stress enough how Hvac Experts will provide the absolute best service for you and your home! 10 stars here!
Corey replaced the ordered furnace part. He checked the unit for proper operation. Also discussed spring maintenance of ac unit. Best company I have used in a long time. Look forward to using HVAC Experts in the future.
Outstanding service from this company. The owner came out and walk the property with me. told me the services that he was going to provide and then an estimate to follow up with. They quickly scheduled service. We’re on time and courteous. Hiram was exceptional very very nice company. Everyone is friendly and knowledgeable. I will absolutely will call them again, already sent three clients to them! Thank You!
Technicians did timely, thorough work.
They did a great job! also theyre very professional
Home repair. Never ending - right? This company cares which is refreshing. All contacts with this company from the calls to/from dispatchers to the completion have been professional, pleasant and knowledgeable. Sal was my Technician and he let me know when he arrived. He explained the tasks he would be performing and how it would perform on completion. I checked with him several times and he always explained the parts he had replaced and what he would be doing next. At no time was pressure applied to do additional work. Upon completion I felt confident my AC would perform properly. I can and have recommended HVAC Experts for all your heating and a/c needs.
I am so grateful! We have been without heat for two days now in the worst weather Ive ever seen. Initially, I called and the Tech, Zach, gave me some tips on how to get my heater back up and running. I called back the following day to get on their schedule when the roads cleared up, fully expecting to have to wait a few days at least. They came out the same day, all the way to Pecos. They got my heater going with a temporary fix and theyll have to come back soon to replace the motor, but we have heat. Thank you!
Everything was great from calling dispatch to speaking with Technician! They were out here a day later after calling for an appointment! I like that we knew who our tech would be along with a picture and his experience. Zachary was very professional and knowledgeable! Price was very reasonable considering we had called around other AC repair companies prior and given an outrageous amount!We will definitely use HVAC Experts in the future and will recommend them to family & friends!
Very friendly technician, walked me through in detail with repairs that will have to be made. Highly recommend using this group
Same-Day service to outside condenser, Prompt and professional tech, knowledgeable and able to explain current issues and best forms of resolutions. Highly recommend for any HVAC needs.
I went into very thoroughly detail and professional
I will never use anyone else! Amazing
AWESOME customer service from the technician and the office staff. They replaced my AC and have been doing bi-annual preventative maintenance ever since! Very happy with this company!
HVAC Experts we’re here on time and did an excellent job. Sergio explained the how and why of what was necessary and did a good job servicing my attic electric vent fans. Marcos also did a good job. I’m happy. Charges were reasonable.These guys are really good. The owner has high standards and sees that his team do there best to give you a perfect install or repair.
Sal showed up when he said he was going to, and did a thorough job of looking over the entire HVAC system. He gathered information in order to present my facility with a quote, for bi-annual maintenance. I was very pleased with the visit.
Awesome company from dispatch to the service. The technician was professional and knowledgeable. He explained the problem and fixed it. This was the first time trying them and I liked the work and price very reasonable.. I will continue to use them for the rest of my rentals.
Sal did a great job with our system! Super professional. Would recommend!
Fast and friendly.Labor rates are a bit high. The charge to install a board, total of 12 minutes, $491.00. Board was a warranty replacement. Diagnostic had already been completed.Charge for the technician was reasonable. $232.00.
Very nice and professional people. Always a pleasure when dealing with them. Communication with their customers is awesome.
I called HVAC Experts today because I had problems with using the heat on my system. They sent a tech (Zachary) out within the hour. Zachary was very professional and knowledgeable, he had the problem diagnosed within a few minutes of looking at it.Over the years I have had my system worked on by several local companies. I would have to say that HVAC Experts (and Zachary) are the best out of all of the companies I have had experience with.The bottom line, HVAC Experts exceeded my expectations from the moment I called them.Thanks again to Zachary and all of the people at HVAC Experts for taking care of business in such an efficient and professional manner.
ZACK and his help did a good 👍 job . Please with with their gob,, I recommend them.
I called yesterday to book an appointment for someone to come and fix my heater thinking they would not have an opening till next week and they got me in today and now Im ready for the cold weather The technician, Corey, showed up early and was very professional. I was the one that didnt explain what I needed when I booked the appointment but he quickly got the part I needed and installed it. I also asked about issues with my ducts and vents, very old house, and he called Jarrett, I think was his name, to come and give me a quote. Will definitely be using HVAC Experts again.
The service very good, would definitely use them for any future needs! Thank you Sal for the work you did !
Ronald came out to give us a quote for a new system, he was polite and very knowledgeable. Im looking forward to getting our new system installed.
We have called them out on several occasions. Both techs they sent out were professional, knowledgeable & attentive to our concerns. The problems were fixed in a timely manner and we are more than satisfied!!!
Very grateful that I was able to make an appointment for same day. Zach was very professional and knowledgeable on how to fix my heater. Thanks so much!
They care about the customer, take the time to explain all your options and fair priciing.Sal made certain to take his time and explained everything to me. Both guys were polite and courteous. Will highly recommend them.I look forward to a good working relationship with them and the maintenance of my new unit.
Sal is hands down the most professional most respectful and also the best at his job he takes you through the whole process start to finish thanks again Sal.
I have used this company for years and the customer service, quality of work and the price hasnt changed. Always amazing attentive employees, from the ladies answering the calls to the techs to the owner. They truly care about their customers. If I could give 10 starts for this review, I would.
It really doesnt get any better than this. Professional and courteous from start to finish. They let me know 45 minutes in advance that the technician was on his way. They did not waste any of my time, which is awesome. The tech was nice, polite, professional, tracked the problem and fixed the problem on the spot. No A.C. in Odessa - to - Cold A.C. in Odessa; I couldnt be any more happy with the Service. I will definitely recommend this Company to anyone I know in need of A.C. / HVAC repair.
Had a problem with AC, made a phone call and within minutes the service tech arrived. had my issue diagnosed and fixed within 30 min and found the reason why it happened. got both problems corrected and was very reasonable with pricing. so excited to have called them. highly recommend. 5 stars for sure.
I always ask for Corey. He answers direct questions and explains whats going on thoroughly. Its always a good experience.
Very professional and explained everything that was wrong. Great customer service. A++
Very professional, courteous, friendly. From the dispatch to the technician, everyone I dealt with was wonderful.
Paul was amazing and professional!
Sal provided great service. He was very knowledgeable, professional and answered all our questions. Highly recommend him and this company.
Your Tech. Jeffery was absolutely a pleasure to have in my home, he made the necessary repairs in a timely and proficient manner along with answering all of the question my wife and I had. Extremely happy and satisfied. Thank you Jeffery and HVAC Experts. I will call again in the fall to have a possible duct problem when its not so very hot in the attic. Once again thank you.