Dan is so kind and considerate. I am so glad I called Darville for service. He is determined to fix my system like it should be. So thankful to find a company that truly believes in service. Thanks so much.
Brandon Behunin came out quickly and had our Air conditioner fixed quickly. He very friendly and service was great. Will definitely be calling then with any other issues.
Oh the joys of discovering your sewer line is still the dreaded Orangeburg. After three years of seasonal slow drains and occasional backups, I finally called in the Pros at Darville.When they installed a proper clean out, they found the original sewer line was a relic from the early 50s called Orangeburg.The next project was the replacement of all 60ft with brand new PVC.I am beyond impressed with the attention to detail, professionalism, and the overall dedication to serving the customer every team member displayed thru this project.
Nick & Jeffry traveled to Jeff Davis county to help troubleshoot and fix a plumbing issue. They arrived on time, quickly diagnosed the issue and corrected it even faster.Very pleased with the professionalism, efficiency and communication of these two employees. Would definitely recommend!
Lina was very nice and professional. She was prompt and communicated well. They worked with our water heater company to order a part under warranty and it arrived quickly. We would definitely use Darville again.
We have used Darville for a few years now, the technicians are always very professional and friendly . They are very knowledgeable and do a great job!
Called on Sunday evening to have someone come out Monday morning to install a new water heater. The service tech called and gave me an approximate time she would arrive. Lina was here when she said and promptly went about replacing water heater. I could tell she had a great personality and knew what she was doing. I was mistaken about the size water heater I needed so she left to go get the correct size. She returned with help to remove and replace water heater. She had us up and going in no time. I was very happy with the service I received.
We used Darville Company for air conditioner matters iat our other residence..so it was a no brainer who to call. Wendy a very nice lady in their office put me on their list and made me feel that I would be well taken care of. I received an unexpected call from Dan Igo, the next day, although it would be will be close to 5 pm (Quitting time for most businesses) he sounded eager to help resolve our problem. I arrived home from work around 5:39 and Dan Igo was finishing up his service call. He took the time to explain things, he indicated we caught our problem early. Dan offered a seal to think about getting installed. We valued his opinion. There was no mess, to clean up after him. It was a pleasure to see ole school service technician that actually cared. Especially, now a days when there is so few and far between! keep up the good work Darville ! Thank You!!!
Lina and Brandon were the professional outstanding people you would expect to work for Mark. Everything done in the highest quality possible. Left everything cleaner then they found it. Great job. Odessa should be proud to have locally owned businesses of this quality.
Darville has been amazing. From the install, to maintenance, to issues they have provided excellent service. Very quick to respond. They have replaced my water heater, AC/heater and all duct work, installed new vents, and have came out for a blocked water pipe. I will continue to use them and would definitely recommend.
I had some plumbing issues with my tub and Marvin was sent to my house. He worked a long time trying to fix the problem, so nothing would need replacing. After a lot of hard work, he did a wonderful job and did end up finding parts for an old fixture. Marvin saved me a lot of money as the only other option was to cut a hole in the wall of my tub and replace the fixture with a newer one. He also installed a new shower head. Marvin was professional, friendly, well qualified for the job and one hard worker. The next time I need plumbing done, I will ask for him. Darville is a great company with the best employees. Shout out to Glenda also. Shes on top of everything and also very friendly. I recommend this company 100% and will continue to use them in the future.
My Tech was Marvin Arevalo. He went straight to work and worked quietly until he was finished. He cleaned up after himself completely. He was very professional and respectful and let me know that if I had any issues to call Darville and let them know. Thank you again for great service. I highly recommend Darville!! Thank you, Debbie Coffey
Darville Company is the best in the area. When I moved back to Odessa, I tried several heating and ac companies to see about setting up a yearly maintenance program for my home. All I got was “we don’t have maintenance programs” or they wouldn’t answer the phone or return voice mails. I was told the Darville could help me.When I called, I talked to both Angela and Wendy. They were so helpful and didn’t seemed rushed to get me off the phone. I was so impressed by their attitude and friendliness that I signed up for a maintenance agreement for both my home and a rental property I have.Within 2 days, Dan from Darville arrived to do the maintenance on my home. He was just as nice and friendly as Angela and Wendy. Dan answered all my questions. I was so impressed with Dan professionalism and knowledge. He was great.I would like to end this with a message to Mark Darville: Your employees are the best out there. They must love their jobs. Never once were they pushy or did I feel as though they just wanted to rush through what they were doing so they could move on to the next person or issue.Mark, you have a great company and employees that make Darville shine. Keep up the good work.
Sandra did an outstanding job and has called or text me the entire time. She offered a window unit in the chance our parts wouldn’t come in. Because of her efforts we will now consider setting up Darville with our corporate account to begin using them for Our Odessa facilities.
My heater wasnt working so I called the Darville company. Dan Igo came out that same day and worked on my roof unit for over an hour on a really windy day. He got my heater working and even changed my air filter. They have the best people!
My experience with Darville Air Conditioning and Plumbing was top notch from start to finish. I contacted them at the suggestion of a friend to get a quote on replacement of my water heater. The service dispatcher told me everything I needed to know, including that I did not need to wait around all day for a technician to show up. I would receive an advance call when they were on the way. The friendly service technicians came the same day and gave me a quote. I agreed to the price and they went to Odessa right away to get me a replacement water heater from their warehouse, and came back and installed it the same day! I was so blown away, because other companies told me I had to wait weeks.Update: I had a leaky outside faucet that got worse with the winter freeze.The valve connection was covered in concrete, making it a tough job to replace. Lina-Kay from Darville came out and had no trouble replacing the valve in less than an hour. It would have taken me forever and I might have damaged my brick wall in the process. Lina fixed it, and notified me that additional leaks may be present in my house because she was still seeing flow on the water meter. She saved me a lot of money in potentially wasted water by pointing this out to me.Update: Shutting off the water to your house at the street when you have a leak is a pain. Ive had two leaks occur in my house in the last couple of years, and had to go back and forth to the street meter to turn the water on and off until the leaks could be located and repaired. Lina-Kay from The Darville Company installed an automated shutoff valve so that I can shut the water off with the convenience of my smart phone (see image below). I love it! She even replaced my cheapo braided plumbing lines with more rugged, long lasting plumbing lines to reduce the risk of a future leak.Update: My kitchen sink garbage disposal was falling apart. The unit needed to be replaced due to poor performance and a leaky gasket that left a stinky mess under my sink. I grabbed a replacement unit from the hardware store, and Lina-Kay from The Darville Company replaced my old unit it in about 40 minutes, including installing the new sink flange assembly. She also took care of disposing the old unit, leaving me with a clean kitchen and a professional install that works great.
We are so thankful for Dustin Taylor and his hard working crew, who braved the hot September temperatures to replace a water line, in the backyard. Dusty is hardworking, efficient, and kind-hearted. Great staff, quality work, excellent customer service!
Marvin Arevalo was prompt, professional, friendly and fixed what we needed perfectly. He replaced the faucet aerator and replaced the full drain plug mechanism. We are so very pleased it now works great. Water pressure has been restored and the drain can be plugged.
Dusty & Levi were so friendly, and took their time to make sure everything was done properly. They even put my items back under the sink after replacing my garbage disposal & changing my RO water filters! I also appreciate that I was able to get them scheduled so quickly after calling Darville for the service call.
Lina Shelton, very good and helped fix my sink. Every fast and quick. Would definitely recommend. Excellent customer service also!
Eric and Daniel were the two gentleman that came and installed the new ac unit at my apartment. These guys were amazing! They were very professional and fast paced. They were also super friendly! I enjoyed working with darville and I highly recommend this company! Also if you can request people I highly recommend request Eric and Daniel!
If I could give a 5+, I would! Sandra S. was professional, thorough, and kind. She went above and beyond for our air conditioning. While some people degrade living in an apartment, she gave as good of care as for someone living in a home. She provided information, thought outside the box, and did more than was required. We werent paying the bill, but that made no difference to her. She checked every single vent in our apartment, to make sure our unit was operating at the maximum. She added free-on, as it was low, even though that wasnt the original issue. Her ethics and job performance were beyond our expectations!
Amazing experience...all who were involved worked very efficiently... I was so impressed ... especially impressed by the young lady on the team she went above and beyond her duty .... I think her name is Sandra ... thank you!!!
Lina was very professional, explained what needed done and was very quick and efficient.We will definitely be using them from now on.
Dan Igo was on time, professional, and knowledgeable. He explained everything in detail and provided the information I requested. I was pleased by his polite and friendly attitude. It is nice to know there is still a company out there that understands the value of customer service.
Dan Igo was professional and very knowledgeable of our ac unit. Dan explained to me what the problem was, why and how he fixed it. He also set expectations of our next visit. I highly recommend Darville and Dan Igo with all our A/C needs.
We have nothing but wonderful things to say about Darville! Our business experienced 2 different issues in 2 day, both days Darville was there to our rescue! They communicated well with us about the issues and how these issues were needing to be fixed with estimated prices and time frame. Thank you to all of the Darville team (in office & out)!
I want to thank Darville Air Conditioning and Plumbing for sending out Lina Kay. She did an outstanding job on my water heater, back bathroom and emergency shutoff gas valve on the back side of my house. I will be using Darville in the very near future! Thanks again Lina Kay!
Thank you, Darville for your top-notch customer service! The professionalism, care and expertise that Wendy and Sandra showed was second to none! I will be back thanks to their incredible service!
Eric and Daniel came out to work on our air conditioner. They were knowledgeable and efficient. The work was completed within an hour. Nice, courteous young men. Thank you Aeric, Daniel and Darville Air Conditioning and Plumbing.
Sandra installed my whole house Air Purification system. She did a knock out job and had a great attitude doing it. She educated me on my new equipment and made me feel important as a customer.Was unable to write another review so I added on to this one. Recently had Marvin an his assistant from Darville out at my house to changeout some showers, faucets, and toilets. Just as expected with the Darville team, Marvin and his young assistant came out and did a great job. It was a lot of work. They had great attitudes and so friendly. These guys worked hard, ensured everything was working correctly before they left. It was a little pricey but not enough to affect this review. Without hesitation I will call Marvin from Darville again. Thanks to the Darville team
The guys showed up to the house and were super helpful. Answered any questions I had and made sure I knew what they were doing. I have never been more thankful for ac in my life!!!Not only was the service end great so was Anne. She came out and quoted my system and worked hard to get me everything I needed!No more bandaids on my old 30 year old unit!! My house is nice and cool and way more comfortable than before!Thank you Darville team!
Lina Kay was amazing!! She came out twice and got the job done. She knows what she’s doing, very informative and nice! Will request her in the future
We have had multiple issues in the last few weeks with our HVAC system, but Darville has been responsive, efficient, and kind throughout the process of fixing it! Sandra especially has worked so hard and been so patient understanding any concerns we have had!! Great team overall with fantastic customer service! We have been Darville customers for a long time and look forward to continuing to work with them for many years to come!Also, I originally posted a negative review when I was upset about the issues, but I thought it was going directly to Darville and did not know it was being publicly posted. I am so thankful for Mr. Darville’s timely and kind response to my original review and I would HIGHLY recommend this company to anyone!
Dan Igo was the technician that performed maintenance and repair today on my a/c- heating unit that I had purchased from darville several years ago. He was very knowledgeable about my unit. Fixed the problem and has it tip top shape for the heating season. Mr Igo went above and beyond my expectations on the service for my unit. I have been a Darville customer for almost 10 years and purchase their twice yearly HVAC service contract. Very very pleased with their technicians and company
This isnt the first time for service. They also installed my entire system three plus years ago. They have ALL been good solid folks from Anne doing the appraisal to Dan Igo who just did the periodic service call. I recommend them for all needs they cover.
I have had multiple experiences with the Darville Company for many years. Over decades one thing is for certain, they will always do what they say, do it with expertise and pride, and work until you are taken care of whether its a repair or complete installation. All their people are professional and respectful. I had a new AC/Heat system installed and the work was phenomenal. Dan Igo serviced my other unit and takes great pride in his work. All the servicemen that have been to my house this year represent Mark, Anne and all the Darville company well. Thank you all so much. I will need another unit soon and there is only one choice for me, The Darville Company.
Joaquin and Matt called ahead to verify I would be home and showed up when the said they would. They were very professional and know there business quite well. They told me exactly what they were doing, how long it would take and what they found wrong. They cleaned up after themselves and explained the billing quite well. They are a great example of what top notch customer service is and how business should be handled. I would recommend them and the Darville Company to anyone needing service work on their HVAC system.
Keith and Bobby did a great job unclogging our sewer line. Will definitely be using Darville again.
Lina Kay was able to trouble shoot and resolve the plumbing problem to my utmost satisfaction. Extremely courteous and professional.
My ac wasnt working - I called Darville - Dan came out and found the problem and had my ac up and running quickly - he was very professional and knowledgeable and answered all my questions - I will definitely recommend this company and him to my all my neighbors.
Lina Kay Shelton did an amazing job. She is very knowledgeable and did the job quickly and professionally. We have used Darville for a number of things over the years and highly recommend them.
Lina, was so helpful! She walked me through everything and made sure the job was done to my expectations. She took care of all of the needs I had called about. Lina was very informative and very professional! Darville always does an amazing job!Emily Cunningham
This was my first time using this company and my experience was great. First their customer service was very professional and was very understanding of my needs. When the technician came out he was very informative and kept me up date with any issues that were found. The one thing I appreciate is the honesty that this company gave me. I would definitely use them again.
XLNT!! I had a new American Standard Heat Pump/Air Handler and new ductwork done by Darville Company. The crew: Sandra, Kyler, Dan Igo, Jose, Daniel. All took part in installing this heat pump system in my older home. Superbly done. Could not be happier with the system and the quality of work that was done!! THANKS AGAIN!!!!
Great customer service from the office (Wendy) to the technicians that came to service our HVAC (Joaquin and Matt). They called before they arrived and arrived on time! Both Joaquin and Matt were very polite and considerate when they entered our home. I especially appreciated their concern that none of our cats escaped as they worked inside and outside of our house. (As a pet person, that kind of concern goes a long way and is difficult to find sometimes.) Joaquin thoroughly explained the maintenance work they performed and made sure everything was in great shape before leaving. I have had nothing but great experiences with Darville and we will continue to use them in the future.
The service associates were very knowledgeable and polite. We would recommend this company.. We are very pleased with American Standard products.We were really impressed with the two associates that did the work.
Aeric and Daniel were great. They did a great job installing a new heat pump and servicing an old unit. They were professional and patient with my questions. They even left the space cleaner than when they arrived.
We just wanted to say a big thank you to Mr. Dusty Taylor for a timely and professional service in fixing our plumbing issue from this weekend. Darville always provides the best & most timely service no matter the issue or time of day! Thank you Darville for all of your help!
Tabitha was amazing! Knowledgeable and efficient. I would not only recommend this company, but suggest asking for her too!
The Darville Co. was great. They were able to get me in the same day and were very professional. Joaquin my service tech was great and got in and out in no time. Highly recommend them!
I’ve been dealing with this company for 2 months and they’ve been to my house over 10 times and they still haven’t fixed my AC …they told us it was something different every time. I have 3 kids under 5 and AC is important. I would not recommend this company
This lady came out to fix my line . She did a great job thank you
Lina came out same day I called to repair hot water heater pressure relief valve. She was so professional. And I was so impressed to meet a lady plumbing professional! Go Darville!!!
Aeric and Jose did a very professional job removing and old A/C unit and installing a new unit. Senior team members stopped by to check their progress and offer advice. Overall, an excellent team effort. Thank you, Team Darville!
Matt and Dan were very helpful and very professional. They stayed late to repair my air conditioner so I didn’t have to spend the hot weekend without a/c.
Lina Kay was so wonderful to work with. She called prior to arrival, did a diagnostic test and troubleshot the problem. She was able to fix it and in no time, I was able to enjoy a hot shower! Thank you so much ma’am for helping me out today. She made my holiday weekend. Happy Easter Ms Lina. Thanks again!
Lina was amazing. She arrived in a timely manner and located our problem and did the repair in no time. Unfortunately, the plumbing Gods were not with us today! After Lina repaired our first issue, we no joke had a main line clog about two hours after she left. This was an entirely separate issue from our first repair. Lina came out for a second time and unclogged our main drain. She was so kind about having to come out for a second time. Her knowledge of her job abled her to locate our issue and have it fixed in no time. She also was kind enough to inspect our hot water heater and to check for any leaks. Fortunately, we were good in that department . After finishing the second repair, we no joke had a third. The third was even after hrs and Lina drove 45 minutes from her location to check where we were having a heavy gas smell come from. She found the issue in no time. No repair was needed, just the turn of a gauge someone accidentally bumped on a wall gas heater which was leaking gas into the home. Man what a day for us. So thankful for Lina. I would recommend her any day of the week!
Lina Kay Shelton did an amazing job. She replaced two toilets in hot and humid weather and did the job quickly and professionally. I can highly recommend both Darville and Lina Kay.
Honest company! Brandon was professional, knowledgeable, and helpful! Highly recommended using Darville!
Called first thing in the morning & within 2 hours Joaquin Parada was at my house. He was super helpful & answered all of my questions. Plus he got my A/C back up in running. I have another issue that I need to have looked at & I am calling Darville this afternoon to set that up. The were very fair in their pricing. Will be my new go to company. Thank you Joaquin. I appreciate you.
This was absolutely the best experience I have encountered with any type of repair. The employees are so professional and polite. They called when they said they would. They arrived promptly and explained everything to my understanding. I would highly recommend them.
Dan and Nicholas arrived when we expected them to, and did our biannual HVAC check in a very professional manner. They clearly explained what they were doing, and why. The Darville Company has always done a great job for us.
The men Joaquin and Matt were very professional and answered all our questions and gave us a detailed report of everything they did. Very good service. I would recommend.
D Laci Kay come in She was professional was courteous and thoughtful and most of all got our water going for us.Price was right and would definitely call them again. Thank you
Had a very good experience with Nicholas and Marvin they are very helpful didn’t take too much time fixing something and they fix my sink water pressure and they were very nice and professional on time and very responsive to calls/text. And they told me if I had any problems they would come back and fix it very happy with the service!
Sandra and Issac did an amazing job with my ac unit. They were polite friendly and very professional. I will more than likely have to by a new ac soon because mine is very old but when I do I will definitely ask for them by name to insure I have great service once again. Great job guys
I totally love this company.All employees I have encountered were very courteous.This service date on our AC unit, Dan found and corrected an issue with the drain. His knowledge saved us a bigger headache.Give this man a raise! 👏👏👏👏
After no luck or call back for an appointment with my old plumber and stopped up toilets for over a week Darville was so accommodating and had e technician out within an hour!!! Marvin was courteous and professional while it ended up being a city issue...I will never use another plumber than Darville! Thank you!!!
Marvin was very professional. Will definitely use The Danville Company again. Thank you so much Marvin!!
The Darville Company are wonderful folks to work with. They are quick to respond to service calls and always present themselves in a professional manner. They’ve shown themselves to be qualified and the best part is they are honest and always willing to go above and beyond to ensure the customer is satisfied at a reasonable cost. Jesse, Keith, Dan and Joaquin are always helpful and courteous. The ladies who answer the calls, Glenda and Wendy are always so hospitable and extremely organized. What an awesome crew!! I highly recommend.
Wonderful people! From answering the phone until the goodbye to the technicians after they finish the job, its like youve known them forever. The techs are knowledgeable and highly skilled as well!
Aeric C with the Darville did a great job repairing our broken A/C. He was fast, knowledgeable and courteous. We highly recommend Darville!
Dan Igo came out to do the yearly maintenance on my system - I cant get around very well and he changed several light bulbs in my house that I couldnt reach - These people really care.
Dan and Joaquin were very prompt and professional in coming to look at my heating system. They explained in detail what the problem was. I highly recommend Darville they offer great service at an excellent price!
We had been using another plumbing company for years, however, their customer service had become so unreliable in the last year or so we decided that since Darville does such great work on our HVAC system why not give them a try? We could not have been more pleased. Lina Kay came out and repaired/replaced parts of our bathtub faucet. She even drove back to the shop (across town) looking for the right part! (Our tub is a particular design no longer in production.) We were so happy we requested for her specifically, about a week later, to repair some other plumbing issues. She listens, is understanding, and goes the extra mile to work with her customers. All of the Darville team is great!
Lina is awesome! Always comes in and gets the job done quick and RIGHT! Our boiler system is always such a hassle but to Lina it’s just a walk in the park!
Dan Igo came out to Fitness Specialist today to do preventative maintenance to our AC unit today! Very outgoing and professional guy! Provided exceptional service!
Dan Igo and his assistant were very courteous and worked quickly to resolve my issues with my air conditioner.
Dan was very professional and friendly and explained everything. My A/C is nice and cool and ready for summer. I highly recommend the Darville Company.
Hands down, the best service in West Texas! I had Darville come out and look at an A/C that was just blowing hot air. When I called for service I was told that a technician would be there in 15 mins. Dan Igo showed up in less than 15 mins to service the A/C. Dan was very friendly, professional and knowledgeable. He explained what he was doing and why he was doing it the entire time. Dan, quickly found the problem. Unfortunately, the unit is about 22 years old and the compressor had gave up the ghost! Dan informed us the compressor was extremely expensive and we would be better off replacing the unit. Which after 22 years of faithful service I could see why. Dan informed us that he would get with “ANN” and she would call and schedule a “no cost” quote on a new system. Darville did all this for the $99 service fee. Incredible service! Even though Dan was not able to get the A/C cooling he was able to lead us to help. And that’s why I recommend the Darville Co.! Thank you Darville
Lina Kay was very professional and kind. She was knowledgeable and very helpful.
Lina did a great job helping us navigate our plumbing issues in our first house!
We have always depended on The Darville Company for all of our HVACand plumbing needs. They treat me like family and make me feel that I’m important. I’ve never had a single complaint that was not handledImmediately and never had a job that was not done properly.
Dan from Darville came out to do my spring maintenance and add a condensation switch on my unit. He was fast, friendly, informative and neat. I am never disappointed with Darville and Dan is an awesome and professional technician!!!
Dan Igo came into our home and explained every detail in the process of the maintanece.was very professional.and not overly priced for servicePerformed.
The two associates, Aeric and Issac did a very professional job. They were very polit as well as knowledgeable.I recommend this company because of their professionalism.
I would like to thank Dan and Joaquin for their quick response time, professionalism and explanation of the issue. The problem was quickly resolved and heater has worked great! I will definitely use Darville again if I ever need service. Thanks Guys!!
Dan Igo was very friendly, professional, quick and informative. He replaced the AC filter, checked the performance of the AC cooling and installed a Safe-T switch sensor to prevent water leaks and possible or future damage to the electric panel. Definitely recommend Darville Air Conditioning and Plumbing!
SLAB LEAK!!!! Fast response. Great customer service. Qualify work. That’s everything I paid for and that’s everything I got. Marvin Arevalo was even worried about my water bill and had a fast response. Came out next day and brought help (Caleb) which made the job easier for them. They broke up just enough concrete to dig and locate the leaking pipe. They fixed it and even laid concrete back down. This would have been very expensive if I didn’t have a fast response from Marvin. Would recommend Marvin Arevalo again if I have any more plumbing issues.
Lina Kay gave me a call on her way to my home and arrived in a timely manner.Although I always use Darville, this was my first time with this technician. She was professional and really delivers on the level of service I always receive at Darville.
Awesome service. Repaired quickly
Came back from a trip to a leaking water heater. Lina and Sandra came and saw what they needed. They had to replace the water heater gave me the price for a tank or tank less. No pressure on which to buy and had the job done fast and told me how to take care of it to get the most usage. Plus they cleaned up. I will definitely call them for all my needs. Thank you so much.
Matt Dan and Joaquin went beyond what I called about and helped set up my smart hub. Great guys.
Sandra was great, she answered all my questions in a professional manners and got the work done. Great job
So grateful for Daniel and Joaquin for fixing our heater at my office! They came out, very professional, found the issue quickly and got our office warm again! They were super friendly and helpful. Would definitely recommend them for fast, courtesy service.
Eric and Daniel came to service my AC. They were very helpful and professional. Thank you so much guys for helping keep my home cool.
Very informative keeping me updated on what they were doing and thoroughly explained issues and fixes available.