I called a week ago and inquired about getting a bedroom window fixed that one of my kids broke. They took my information and said they could be here Monday 11/1 and gave me a couple time windows. I opted for 1-5pm. I was told they would call before they came. I moved my entire schedule around to ensure my husband or I would be here and available during the entire 4 hour window. No one ever called or showed up. Highly disappointed.
I thought with all the hail storms my cracked window would be on the back burner but they came out to my house and fixed me up quickly. Glass doctor also beat the competition by hundreds....Thanks for the great job, and lower price.
Lorie and John were a gem to work with. I called about ordering some glass for a customer of ours at Mr. Handyman of North Oklahoma City and Edmond. They were attentive to my order and on time in ordering and getting it in. As a company they were just great to work with overall. So nice to have another neighborly company we can trust and refer out to. I would use them for my personal needs anytime. Thanks for the help guys!
I had an excellent experience with this company. I had to have them out to replace a window glass in my home that was broken out and they were fast, professional, and respectful of my time. The tech I worked with was very friendly and after taking measurements he remembered that I worked from home with his trip back out for the glass replacement, and advised he could do everything outside without disturbing me. The process was simple, quick, and very reasonably priced. Id highly recommend using this company.
Let me give a big shout-out to Glass Doctor out of Oklahoma City. The hail busted out my single pane dining room windows on Sunday, I called them Monday, they had someone out on Tuesday to do an inspection, they called me on Wednesday with the estimate and then they did the replacement today on Thursday. One large bay window, one medium, and one small window = $460, which was about what I was expecting to pay. I cant tell you how happy I am to have windows again.Suffice to say I highly recommend them.
I was very impressed with this company. I only needed a pane of glass replaced in a window. They were quick to come out and replace it. Thank you!
Had a great experience with this company! They replaced a cracked rectangle of glass without wanting to replace the whole window. The price was great and I didnt feel nickel and dimed. The workers were courteous, professional, and worked quickly. The only negative was that they showed up about 15 minutes after the time frame they told us. However, they did call and let us know when they were on their way. I will definitely hire them in the future!
They came out and had my windshield installed in no time. I checked around and they were the best price for my windshield. Would highly recommend them.
Lorie and crew are amazing. From the phone call to complete job, they were responsive, informative, and very professional. I highly recommend Glass Doctors for your glass needs.
Everyone one we talked to from the gentleman who gave us our estimate to the installer was very professional. They asked all the right questions to cover our needs and to make sure we was getting the correct product. We ordered our windshield late Saturday which they had to ship in from out of state. We got a call the following Monday to let us know our windshield had arrived and scheduled us for the next day at noon. The installer showed up at our home a little earlier which is a plus in our book. The installer removed our cracked windshield and replaced it and was gone in less then 30 minutes. He was very polite, fast and did a great job. Anytime I need a piece of glass replaced Glass Doctor will be our only call every time.
Ultra fast with quality and professional service. Highly recommend.
They came to place of work and made the entire process very simple. Job very well done!
Excellent work! They were able to come a day or so after I called and installed it on my driveway in less than an hour. And VERY affordable too. If you want to repair a car window, these are the guys to use.
Henry and Aaron was excellent they told me the dos and donts with the glass they were fast and handle the job professionally give them a raise they deserve it
We had a single window (double pane) that had to get replaced in the front of our home. Price wasn’t great, but apparently it’s not out of industry norm. Their response time / repair time was solid, but quality wasn’t anything to write home about. It’s hard to say if the original measurements were wrong or the installation was sub standard but in the end the new glass was installed crooked inside the frame. A bit messy with the caulk. The original trim was re-used which is fine, if it fits back in properly and isn’t damaged while removing the old pane. Neither was the case here. If you don’t know about the problems they don’t exactly stand out, but unfortunately theyre all I see each time I look at it. I called (and paid for) pros to avoid the shortcomings I’d see if I tried to change this out myself. Mission not accomplished.
After the recent Norman hail storm, Glass Doctor was the most responsive, and reasonably priced quotes I received to get my windshield replaced. Many companies were using the storm to inflate prices as much as 200%+.I was able to give them the address to the job I was working at, and they came to me and replaced my windshield very quickly and professionally. The technician was very experienced and knowledgeable. Even managed to move my pikepass to the new windshield.
Glass Doctor is fast and the men that come out are supper nice and do a great job. The experience has been wonderful.
Replaced for a good price. Guy who came out was very friendly and professional. All done in under 30 minutes. Lady at the office was nice and professional. Took the payment after all was done. 10/10 would do again.
After that horrible hail storm I tried to get someplace in Norman, (where I live) to replace my wind shield. No one even bothered to call me back! Saw the Glass Doctor truck across the street at my neighbors house replacing both of his windows. So I talked to John the technician and was happy with what he had to say. I immediately called and they gave me a time. Had to wait a bit, but not surprising. John came out and installed my windshield. Didn’t take long at all! He was great! I would use them again and have told many of my neighbors! Thanks!!!!!
Henry went above and beyond. Great people, great service!!! Thank you!
Such a quick & for such a reasonal price!
I highly recommend this company. I will use them again should the need arise. The only thing I’d say is I didn’t get anything that showed how much I paid for the windshield, I received warranty information. I had to print out something from my bank. I’m one of those that’s keeps every record for our vehicles.
I scheduled an appointment with Glass Doctor for a vehicle windshield install in early May for two plus weeks out. They were busy and needed to order the part. On day of appointment the installer John did not show up or call to cancel. I called the office and they said the installer had an emergency and could not install windshield. Called the next morning and installer had not made it into office. I asked them to call me with reschedule dates. The affirmed that they would do so. Never called.So, I was busy at work and out of town for a week so in mid June I called to make an appointment. They needed to order the glass again as they had already used it. Said that it would be about ten days and would call me when glass arrived. Five days later I called them to inquire about the glass and schedule the install. Guy said that his computer needed to be restarted and he would call me back. Ninety minutes later I have called another company who can install next business day and Glass Doctor has not called me back.
What a great experience with a company. I was looking on line trying to find a windshield replacement for my daughters SUV. I spent 10 minutes filling out info on a competitors site just to find out they didn’t have any appointments available for several days. I scrolled over to Glass Doctor and decided to call. I spoke with Christian who was extremely helpful and kind. He got me set up for a replacement the next day. John called asking if I was ready for him to come out prior to the visit. The replacement was completed professionally and quickly. He was even able to save the Pikepass and parking sticker. Thanks for the great work and very reasonable price. I won’t ever use anyone else. Great work!
The man that came out to put my windshield was very professional. He did a great job!
My windshield was busted and we were leaving on a trip the next day and they were so awesome and fast I would recommend them to anyone
Very professional, John did a great job replacing my windshield
I am very satisfied with the service that was given to us with Glass Doctor. The technician was professional, kind and very pleasant to work with. We had been waiting weeks for a garage door pane to be repaired and I contacted Glass Doctor and they were there within a few hours. I highly recommend this company for any glass needs.
From the moment he arrived to the moment he left. Completely professional, answered any questions I had, taught me something so thats a good thing. Plus we share a life story.
Awesome experience, very professional, and way faster than I predicted. Hopefully I wont need them soon, but they are my glass people now.
Very responsive to requests & provided measurements & quite much quicker than competitors
Very professional and courteous service staff and right on time on both occasions
Left my Peterbilt at home to have 2 new front windshields put in. Glass Doctor took care of me in a timely manner and very reasonable. Highly recommended.
They called me and told told me they were on the way . I gave them the exact location of my vehicle and they had it fixed by the time I got there. I really appreciate the prompt service. Also the weather was not great and the cree jumped right on the job to get me back on the road.
Excellent customer service! They were so quick to repair a very large window on my home. I am so pleased with the work they did and would definitely use them again in the future.
This is the second time I’ve used glass doctor. They respond quickly and timely and always do a great job. Service was great and kept a good distance with COVID.
New Home to us,Frameless Shower door was a mess.100% Better Now..!Installed wrong but cost to much to correct, Still much better than it was.
Called office sceduled the very next day.
Installer was very courteous and efficient.
My rear windshield shattered. Glass Doctor got me in the same day. They came to my work to repair it, which was very convenient. I called around, and Glass Doctor had the best price. Im happy with the new windshield and highly recommend them!
Called to get a quote and let the lady know i didnt have a lot of time to be on the phone. and instead of getting me a quote she seemed to be reading through a script that was far too overly exaggerated. when someone calls and says they want a quick quote on replacing a windshield and they dont have a lot of time the next question shouldnt be may i aske what happened?
We had a great experience with Glass Doctor! Very affordable, honest, and hard working. Our service employee was named Geral and we were extremely impressed with him and his professionalism. I would recommend this company for anyone looking to have their windows assessed for repair!
Took 5 minutes to place order. They were more worried about thier drive tru customers
Glass Doctor has very good customer service, the repairmen that came each time were always very kind & knowledgeable. The only complaints that I might have is that they are very busy (not a bad thing, means they are good at what they do) so it took a week to get someone out to get me a quote, and then the window itself was a special order, and took two weeks to come in. Then it was another week to schedule the repair & one of the windows had been ordered incorrectly, so it was another 2 weeks to order that, but then they squeezed me in when it got here. All in all I had a great experience, its just if its an emergency, this may not be the route you want to go.
Use them when I need to order window units, or specialty glass(tempered, beveled, etc). Prices are fair, employees are polite. Orders generally take a week to come in. Have used them for several years. Can’t attest to their service work.
I called them three times for a client of mine who needed glass replaced. They were very nice on the phone BUT they would not call me back like they said they would to schedule an appointment to look at it. Will never use them or recommend them.
Every one was kind and respectful. They were quick and efficient, even with an ice storm knocking out power for 5 days. Lori was super nice and the men who came to install the new window were great.
They were wonderful! Very professional, on time, and good with communication. Communication is very important to me, and they definitely met that. Would use again and recommend to friends and family.
Great service and job done right
On my way to work at 7 am I got the dreaded rock to my windshield 🙄. I researched online thinking it might be a day or two but Glass Doc came to my office and fixed it on site fast, and I can barely see the chip. Thank you Glass Doctor!
Very responsive, on time, great customer service and the new windows on our house look fantastic.
Quick turnaround, very professional, friendly, fair price. John was awesome! My hope is to never need a windshield replacement again :-) but if I do, Ill definitely call them! Great customer service all the way around!
Excellent customer service, excellent work! Had my windshield replaced recently. They came to me to do the replacement....excellent service at a great price.
They came out, measured our window, ordered it, and did a fabulous job installing it. It was perfect! They were professional, so easy to work with, and provided a quality product. We will definitely use them again on our next window replacements.
Quick, professional and good price
Both technicians were extremely professional, fast & friendly. The representatives over the phone were friendly & the process painless. Will definitely use Glass Doctor again!
Very professional on all aspects of the window replacement. The installer arrived early. Overall outstanding.
I was at work but they still came and knocked it out of the park
Great experience with them .. i recommend them again and others
Henry and John were true professional installers, Mr Henry is the Master technician and knows the business, he is very knowledgeable and has you as a customer as his number 1 priority. Not only did he fix the broken window which had fallen out of its track twice, he found the reason for this occurrence. Could not give him more praise!! Give that man a raise, bonus, he deserves the recognition
Really Quick and came to my location thumbs up!!!
Great service, I will use them again if I need too.
My experience with the Glass Doctor was excellent. They took the time to make sure they had the correct product to install, then when it became apparent that the window has a defect, they went and got a window without defect and finished the installation. Very great price and service.
Great! service finished and a timely matter very professional.
I called and got an estimate and the technician came to my house the next day., called about 20 minutes before arriving and was on time. He had it finished quickly and gave important instructions and I could drive my SUV in an hour after the replacement. Friendly and courteous, they did exceptional!!
We requested an estimate on window replacement in our home, when we scheduled, the person i talked to was very helpful and professional. We waited at home and took the day off waiting for them, we they did not show i called and somehow i had been removed from the schedule. We rescheduled for the next day, the young man shows up is very professional and kind and explains everything that he is doing, it was greatly appreciated. He informed us that he had to take the measurements back to the office and that we would get a call in a few days with our estimate. It has been 3 weeks and I have not heard from them yet, i have called and the woman who answered told me she was waiting on her distributors and would return my call that afternoon. I completely understand that with COVID that some companies may be behind, but there is no reason for the lack of communication.
They were professional, polite. Punctual, and did a great job
Everyone we dealt with was extremely nice. They also did a great job. I would recommend this company to anyone!
Came over fast and fixed my windshield with lifetime warrantee
They came and were to give me an estimate of the broken window. Henry came and saw the window and just fixed it on the spot. Quality work and even showed me the ins and outs of window repair. Great service!
Ive used Glass Doctor on commercial jobs. The Glass Doctor sets the bar high, with quality communication, Sales, Service, and installation... As a GC I rely on companies to preform their job in a professional manner that my customers demand... Glass Doctor fulfills the roll that makes my job easier and makes my customers happy.
Glass Doctor was able to come out and quickly replace my glass door at a good price. No fuss no mess. Would use them again.
We broke a customers window and decided it was time we found a new glass company. One of our employees said he had used this company to replace a window at his home so we gave it a shot. Im thrilled to have found the new company to handle all our future broken window needs. I asked my customer if they were satisfied with the work done and she said that she was and that the repairman was very friendly.
Getting glass repacked usually means your having a bad day. These folks make it not so bad. Laurie is a delight to work with! The technician was quick and did a great job.
John, is the gentleman whom installed my windshield and he was and is very professional, punctual, and knowledgeable in his chosen career. I will definitely use Glass Doctor and John the installer anytime I or friends / relatives ever need an automotive glass replaced in the future.I am very satisfied with my experience as whole, again very very professional, courteous, knowledgeable and punctual. Also all my questions were answered without hesitation, clearly, and concisely in a manner which was / is easy to understand.NOTE: I had a baseball bat used on my windshield in my brand new 2020 Kia Rio and Glass Doctor was able to get my replacement ( and installed ) on the same day and for far less than I expected to pay!!!
John was very professional...i will recommend Glass Doctor anytime
I have a lawn and landscape company so the occasional broken window or glass isnt really that rare for us. Last week one of my guys accidentally sent a rock through a customers window so I called glass doctor. It was my first time using this compan . They sent someone right out to get measurements and had to fixed in just a couple day . Super nice people and did a great job. Thanks again
I have had excellent service from this company. Super nice people. Even Christian at the front desk is easy to talk with and doesn’t rush you off the phone. He calls back when he says he will and makes you a priority. They gave me a breakdown of what needed to be done and broke down the cost with no unanswered questions. John was wonderful, fast and friendly! Will never use anyone but them from here on out.
Great experience with these guys! They came out and gave me a free estimate and installed the glass while working with my schedule. Installation was super quick, no mess left, and he even cleaned the inside and outside of my patio door that was repaired! Will definitely use Glass Doctor again!
Our window tech was GREAT!!!! My grandson was asking so many questions and he answered all his questions. He was quick explained why he does it the way he does. Great experience
Henry did a great job!
Professional service and reasonable prices. I will most definitely continue business with the Glass Doctor!
I’ve been using glass doctor and referring them for about eight years now, Unfortunately at times! Lol But every single time has been a great experience and today was nothing less. Had a front windshield on my S550 replaced, And not only were they the cheapest in the city, they always come right on time. Super quick service at a very affordable price With outstanding customer service. From the receptionists Christian and Lorie (if I remember their names correctly) And most importantly my installer John. What a great guy!! THANKS AGAIN GLASS DOCTORS!!!!!
John was very nice and professional, he took great care when he repaired my windshield
The glass doctor is great! Very prompt and professional! Pricing is very competitive. Highly recommended for any residential or automotive glass issues.
Both service men were very polite & courteous. They both communicated with me via phone calls & they were prompt. In regards to wearing masks, they both came prepared to wear them.
Very quick and good customer service
I called on a Saturday and scheduled an appointment for Monday. Monday came and they called me first thing to confirm. I took in my truck and it was done in about an hour. Great customer service. I would recommend to anyone.
We had an emergency call come in for a store being broken into. It was a Sunday around 4:30 AM. Tech called me back right away and was on site as soon as we needed him to be! He was even able to replace the glass on the spot... again, on a Sunday! Thank you for the incredible service.
This is a great company. They came out and measured my broken window, then ordered materials. We had the install scheduled by the end of that day. The installer arrived early and went right to work. Very knowledgable and personable.
Windows were measured and ordered in a timely manner. Instillation went smoothly and very professional.
When I called for an estimate, I spoke to an actual person who was incredibly friendly and helpful. They had my window in stock and repaired it the next day. The tech was very friendly, professional and efficient. The price was considerably lower than the competitors. I highly recommend!
Called and they quickly scheduled someone to come out and measure my broken window. A week and a half and two phone calls asking for my quote later and no one has reached back out to me. Guess ill take my business elsewhere.
I love how quickly Lorie responded to concerns and questions. They were thorough and respectful and quick in getting the job done around my schedule. I LOVE that I could schedule an appointment for the next morning on short notice. I will absolutely recommend them with 100% confidence you wont be disappointed.
All of the people I dealt with from the scheduler Laurie (sp) to the young man who did the estimate and the young man who brought the glass were very professional and polite. They were very efficient in getting this done for me especially during the holidays! I would use them again in a minute! Thank you for your service. Andrea McCoy
Did a great job replacing our foggy window glass! They were very responsive and easy to work with.
Gerald and Gunner came to fix a shower glass door. Fixed the problem in just a few minutes! They left my bathroom exactly as they found it. Both were very nice. I like doing business with companies that have employees like them. I wont hesitate to call them in the future.
Fast and very professional work and customer service.
Very prompt and reasonable priced
These guys were fast at answering my questions and even better at beating a price. John the technician was so informative and super fast. I would recommend these guys in a heartbeat!