Great place for all your boating needs. I drove my friend their to pick up his 2018 bass boat from repair shop. He wound up trading up for 2020 bass boat greatest place ever. Good salesman. Just waiting on our free hats and t-shirts.
Bought a 2021 SX 190 from them. Had a great service and was really happy with the sales team. A few weeks later, I sucked a rope into the intake and couldnt get it all out. They had got it and out within 1 day! Happy with the post sale as much as I was with the sale.
Matt was very great an went above an beyond on helping me with picking a new wave runner for my first new ski. I Will definitely be back to buy another soon. Thanks guys. Would recommend anyone to go here !!!
I cannot thank Matt an his team at the OKC store. They are the best. This is the 2nd waverunner from them an I will continue to come back for anything I may need. Highly recommend this place.
Matt and his whole team went above and beyond to help us get our new Suncatcher pontoon. I cannot say enough about this team!! We had a really bad experience at another local dealer in Norman Ok that made lots of promises and didnt follow through, and was horrible at communicating. My wife and i will DEFINITELY be lifelong customers at Blackbeard Marine.
The service department has helped me with my boat the last 2 years, very friendly and top notch service, they go above and beyond to get you taken care of, got my boat in and out in about a week to get it ready for this season, and I couldnt be happier with the way they have it running, will definitely be using these guys for all my boating needs, for years to come .
Recently Bought a Yamaha Boat from Rick at Blackbeard Marine. I would highly recommend any of your water recreational needs to visit Blackbeard. We also visited their Grand Lake location, each time treated with great service. Never any pressure from their sales staff. The purchasing process was extremely easy. After the purchase Rick took the time to do a walk around and explain all the boats features and went over anything outstanding with the boat that may not be in stock at the time of purchase. Based upon our purchase experience we will be back in the future if we purchase anything else for the water.
We just bought our boat from Blackbeard today. Both Rick and Glen were great to work with and made the process easy and fast. It’s easy to trust these folks and I’m glad I didn’t go anywhere else to buy.No pressure, no questionable issues and most importantly no BS...that’s why they earned my business.
Purchased a new 2019 Yamaha G3 1710. I think I got a heck of a deal. Made some changes (one at last minute) and ordered some extras so it took a little longer to get it rigged out, but I expected this. These guys & gals busted their chops to make sure I was satisfied. Constantly going out of their way to make sure I was informed about everything. Got all my questions answered. Boat runs great. I have dealt with other boat shops in the past 30 or so years and I will not deal with anyone else in the future except Blackbeard! Thanks to everyone.
We went here to get a part for a Mercury motor and we stood around for 30 mins while the guy in the service department just sang and would interrupt you while talking and very unreasonable service will not be coming back
This place has an awesome staff. The best I have ever been treated at a dealership. Thanks especially to Matt, Dustin, Dillan, and Lonnie. They have all been helpful with any questions or concerns I have had. I feel I got a good deal on a new 2019 Suncatcher. Matt has been great in making sure I have been pleased with my purchase. If you are looking for a boat of any kind, I highly encourage you to stop in and shop their great selection. You wont be disappointed.
Had a great experience at Blackbeard of OKC. Called on a Monday wanting a new Ultrex trolling motor on my 2019 Phoenix, dropped the boat on Tuesday and it was ready Wednesday. Other dealers in the city couldnt guarantee the install would be done in 4 weeks let alone a few days. While I was there they did the 100 hour service on my Mercury outboard as well. Pricing was right, service was great. I will be using them for all of my boating needs in the future. I would highly recommend Blackbeard of OKC.
From helping maintain my boats, to steering me to the right WaveRunners for my familys needs to Lonnie magically having the right obscure part when I visited yesterday, the OKC location always delivers!
Very helpful in helping me find the parts I needed for my waverunner.
Great service from this place. I highly recommend
Limited with what they could do for me but the staff was eager to assist me and point me in a direction where I could find what I needed. Good people!!
Love these guys. Nothing but good things to say about them. We’ve purchased two boats from them in two years and will buy our next one there as well!!
Matt hooked us up with twin waverunners. He was very thorough with the pros and cons of each model and helped us make the right decision within our budget. Very relaxed environment and the staff was easy to work with! They made sure everything on the trailer worked correctly before we drove away. Great people to work with if youre in the market for new water toys!
Just picked up our waverunner from the service department. Great experience, courteous staff (super helpful). Service Manager, Dillon,and Lonnie worked diligently to get our problem solved and did so with great attitude. Highly recommend this establishment to all boaters.
Worst customer service I’ve received from a company, ever. We wanted a manitou so we went to Blackbeard because they were the closest even though we live in Texas. Bought our brand new manitou in April from the okc location. Had trouble with the boat cutting out mid drive, seams on the seats started unraveling probably from sitting in the sun uncovered before purchase, and it wasn’t wired to show hours. After 2 months of trying to get ahold of anyone that would help and possibly service the boat (has a full warranty) we finally had someone come pick it up from okc. 3 weeks later, our boat has yet to be serviced or even looked at. When we call, we’re given the run around. Their only saving grace is their finance guy, Dustin who’s been more helpful than anyone else. Other than that, drive to Michigan if you want a manitou. Don’t waste your money or time in Oklahoma.
Good professional no-nonsense help thank you guys will be back when you get the e x back in stock
Purchased our first boat from Blackbeard Marine in OKC. Waiting on the final paperwork as I type this. So far, the customer service we received (Matt Stinnett) has been stellar. No pressure, and I got fickle and changed my mind to a different boat after my deposit was made on another, and all it took was a text to change it out - no hassle, no fee, no delay. Matt Stinnett even drove the boat to a storage facility (off hours) we chose to make sure it fit perfectly BEFORE we purchased it - which gave us peace of mind seeing it backed into the space. The buying experience has been the best I have had on any vehicle purchase (even cars). If the post-purchase service is anything close, I think we have found our go-to. I will update this review as I intend to use them for all service/winterization/etc. Five stars at this point!UPDATE JUNE 25, 2020: Had my first service with Blackbeard Marine (after my initial purchase). Spot on - they had me in and out in no time - important because II was leaving for the lake the following day.UPDATE 2 JULY 1, 2020: My trailer wheel had a nail in it, and of course I discovered it right when I was pulling it out of storage for a lake trip. Matt and Dillon (who I bought the boat from in OKC...HIGHLY RECOMMEND) came to the rescue. They had my tire repaired and back on my trailer IN AN HOUR, and I was off to GrandLake (I would have missed an entire day with my family from out of town if it wasnt for these guys). The level of service is UNMATCHED. The only question I have is this: is the level of service a Blackbeard trademark so-to-speak, or is it Matt Stinnett and Dillon Poston? Either way, at this point Blackbeard = Lexus type service.
Well I stood around and I stood around never got waited on so I left
Got what i went there for with no problem . staff not the most welcoming but got what I needed.
My husband and I purchased our 2019 SunCatcher on the 27th of April, and thanks to Rick Mayberry, we are now enjoying an adventure we had never imagined!! We’d like the management of this dealership to know how pleased we were with Rick, and the lengths he went to, to get us in this boat.Our deepest thanks go out to him, and Dustin (in finance) for working their”magic!We would highly recommend them, and your entire organization, to anyone interested in getting out on the water.
Great place to do business and a great group of people! Thank for helping guide my wife and I through the buying process on our 2019 Yamaha 242 Limited S e-series.Phenomenal boat and great service!!
Very slow to get repairs done! I would buy a new boat from them but will never take a boat to their service side of the store ever again. To many empty promises. They had my boat forever im afraid fishing season will be over before i actually get it back. Smh They could not fix my boat so I opted to buy a new boat from them could not even get them to run my credit highly recommend going somewhere else!!!! Went to Norris marine in Norman had a new boat and walking out of the door in less than 2 hours
Very pleased with service and the punctuality of service. Had a Minn Kota Fortrex removed and Ultrex installed for my skeeter. Everything functions great and the service manager Dylan was exceptional. I also had a leak in my trim/tilt system prior and went up to the store and they walked me through some issues that could arise when installing new seals. Very pleased with this company, I recommend Blackbeard for any boat related issues
This is the place to go if youre looking for the best marine buying or service experience in Oklahoma! They definitely go out of their way to make sure you get the best service at the best price! Matt Stinnett always listens to my concerns and addresses them with the upmost professionalism. Thank you Blackbeard for making my experiences with your company so awesome! I will never go anywhere else!
Bought a new wave runner GP1800r from the OKC location. Everyone was very helpful. Special thanks to Matt Stinnett, he’ll get you out on the water quick.
Would highly recommend this company. They have been all awesome with me very patent very polite.. made my first New 2019 Bayliner boat purchase very painless an good experience with this company Big shout out to Kevin An Matt an many other they where all very awesome cant wait for many more years with this company here in Okc..
Great customer service! Matt was very helpful and answered all my questions. I went to several places with my problem and he was the most helpful. Thanks Matt!
The people here are very friendly,honest and helpful.
Great selection! Glad checked them out.
Bought used boat, they said was lake ready. Took it to the lake the next day and almost sank. The hull was rotted under the fiberglass. Note to self double check the stiffness of hull when buying a used boat. A lose win situation, we was able to sell the outboard motor for more that we paid for the boat.
Asked for help and received pompous,arrogant, smug better than you non help. Never ask them for anything
Lonnie in parts was very helpful an very polite new just what i was looking for
Took care of my situation promptly and didnt try to sell me anything more than I needed. They have been here this long for a reason.
(update) After a bit of trouble with the parts department Matt, the new GM of the dealership, reached out to me directly and made it 100% right. They came and picked up my boat, got me the parts at cost, and threw in labor for free for me going through the hassle. I am thinking that they are heading in a much better direction with customer service now. Thank you Matt!
Awesome experience guys were great Matt was very helpful made the process very smooth and painless would def recommend these guys to anyone looking to get themselves into a new or used boat or pwc
Exceptional service! Rick and his team went above and beyond to help us not only find a great boat, but made sure we knew all the ends and outs about everything! I would highly recommend BlackBeard Marine to anyone looking to buy!
Was friendly from before I knew what I wanted all the way through til my purchase never felt pressured everyone working there was extremely friendly I really recommend them
Went to Blackbeard Marine and purchased a pontoon. Rick was extremely knowledgeable and friendly. Walked us through all aspects of the boat prior to us leaving, great service. Will definitely recommend to friends or family.
Good people. Good boat service technicians. Have an assortment of boat and brand choices.
Very reasonable
I just recently bought a brand new Suncatcher V322C from Blackbeard Marine in OKC and honestly couldnt be any happier! I have had several boats and had been researching new ones for about 4 months and finally decided to pull the trigger. When we walked in they werent pushy and helped us in any way possible. Rick was very friendly and knowledgeable and not just on their product but on boats in general. He had quick answers to every question we had and I never felt like he was blowing smoke. This place was recommended to me and I will pass the word on as well!
Excellent staff. They took great care of my Father-in-laws boat.
Great customer service. Purchased a Suncatcher X324SS. Love the boat. Delivery experience was exceptional.
I got there and no body ask me the typical question of (how may i help you) wait there for over 25 minutes and nothing so y got out of there !!
It had what I needed very good store
I have dropped by a few times and everyone seemed nice. The last time I came I asked for a qoute to have my boat motor replaced. I gave the lady in the back all of my information. Never recieved a call. I was ready to get it done as soon as they had time. Tims outboard gave me all the info I needed right on the spot. Great place in my opinion.
Nice guy. Not a very large selection. He seems high in price.
Dont buy your boat fm blackbeard, you will get all kinds of promises but they wont fulfill those promises. Once they get your money you are on you own. Better hope you dont need them again after purchase.
Amazing Customer Service. Purchased a Tri-toon boat from BlackBeard Marine and have had nothing but excellent service. Keep up the good work. Will send friends and family to you!!!!
I stopped in to just look at waverunners. Rick showed me what he had, gave me such a great price on a VXR that I went straight home, started doing some research of my own, and from what really good friends of mine whom have a vast experience with all brands, Rick was right on point, not only gave me a outstanding price, but everything he told me about the Yamaha was totally right, didnt try to snowball me, and gave me a really great deal without all the haggling, negociating, etc...Thanks Rick, Me and my family appreciate doing business with good honest people.
Tony and the guys alway do good work on our boat. Wouldnt take it anywhere else for service.
I have made several attempts to find out where my paper work and title is to my newly purchased boat and can not get a response from anyone other then My sells guy saying he will get on it and I have contacted him again and not getting a response back and i even asked if there was someone I could talk to and he stated he was on it and is not responding to my messages now and I was suppose to get stickers that would be updated to 2017 and still have not gotten those as well. I have already had the boat going on two months and I will be slapped with a major penalty because I can’t get it tagged!! Not happy with the services!!! And this is my third purchase from the this company and will not return back nor will I recomend them to anyone.
I would like to thank Matt for changing what started off as a poor experience into what appears will be a good experience and retention as a customer.
I didn’t have a good experience but the new Manager gave me a call and promised to work things out so I’m glad they take care of their customers. 👍🏻
Stopped in last Wednesday to learn more about the Godfrey pontoons, get pricing, etc. No one greeted us, but we thought that they might be busy even though we were the only customers. We looked at the pontoons inside the store, and sat down in one for about ten minutes. Still no acknowledgement. At this point we decided to leave.
Took my boat there during a busy season and they said it would be about 2 weeks to get it fixed. They had it finished 3 days early.
They were very nice and helpful.
Very accommodating, knowlegable, & helpful!
Best customer service and selection. Thank you!!
We bought a used boat and the very first time out the engine messed up. We were told they would fix it 3 weeks ago. Went to check on it yesterday 4/25 and they still havent even started on the boat. Already made our first payment and no boat to enjoy.
Good pricea on water craft
Parts guys will make you wait while you are standing waiting to order parts, then make a call just to make you wait longer, while still ignoring you.
Black Beard always goes above and beyond to make sure we are taken care of! Lonnie stayed after closing time so we could pick up our boat even when we got stuck in traffic. Thank you!
Great people friendly service!
The staff is very professional.
Great employees
Excellent in all aspects
Super helpful