Everyone at Olathe Ford service is always knowledgeable, kind and polite. I currently have 7 vehicles In our commercial fleet and I will never go anywhere else! Mike Wells is our service advisor and he is the reason I continue to buy Ford from Olathe. I know he will take care of the vehicles whenever I need any help! All Fords are made the same at the factory - Your happiness with your vehicle is 100% dependent on the dealer and Olathe Ford goes above and beyond every single time we need anything on our vehicles!

I really didnt think I was quite ready to buy a car and had only inquired about a Kia via a phone call.Brett called me back the next day and asked me what I was looking for in a car and told me about a Ford Edge. I kept looking at the website and finally decided to make the 2.5 hr drive to Olathe! Im glad I did!Brett was SO awesome to work with, I was so nervous! He showed me the Edge and told me all about it, then let me test it. I came back more excited than ever! It was a great drive and the Ford Edge is awesome! Brett was the best at helping me make a decision.Then Casey was totally Awesome in helping and explaining all the financials. He made sure I was getting the best deal for my money and wanted me to be knowledgeable about that decision. We got everything set up, I signed the paperwork and bought myself a car!Brett sat in the car with me, showed me how every button and lever worked and helped me sync my phone to the car and helped me set up Ford Pass on my phone .He gave me his business card and assured me if i had any questions or problems to just give him a call and he would look into the issue.I had a really great experience today with Brett and Casey at Olathe Ford Lincoln, and Id do it all over again!Thanks guys for an awesome smooth transition to my new-to-me car!

I bought a 2015 Honda CR-V from this dealership. The car was in immaculate condition mechanically and cosmetically. I highly recommend my sales rep Steve Seymour, he was professional and helpful throughout the whole buying process. Dont hesitate and pull the trigger if you like a vehicle from their inventory!. The whole process was quick and they went out of their way to fulfill my needs as a customer. Thank you!!

We have used Olathe Ford Lincoln for many years now.....and this is my first review! We have always been thrilled to use Olathe Lincoln for all our new Navigators and also an Aviator. They are extremely courteous and if you want to run this girl off? Get pushy with me - they have NEVER EVER gotten pushy with me in any way shape, or form. They have shown me nothing but respect, listened to my questions or concerns, and have shown the utmost professionalism in all arenas for many many years now. I recommend them to all who are looking for a pleasant experience selecting their next new OR used vehicle!

I didnt start my day thinking I was going to purchase an F150. I was walking the used lot when Brett stepped in to help. What an amazing person to work with! He kept all of his promises to me and took all the extra time needed to show me different vehicles until we found the one that fit the requirements I was looking for.Then when it was time for the financing I had the pleasure of meeting and working with Sam. He was absolutely thorough with all my choices and worked hard to find the best resources to finance my vehicle.This team at Olathe Ford was incredible and will have my business for life! Thanks again Brett and Sam!!

We bought a 2021 Lincoln Corsair. Everyone that we worked with at OLATHE Lincoln and Ford was top notch. The Sales Manager - Corbin, was there every step of the way through our decision process. Our Sales Expert was Johnathan. I would totally give him a five STAR. We connected with him right away. He was not pushy in any way. I,m not a fan of pushy sales people. Johnathan was extremely knowledge about about the vehicle. I would recommend Johnathan to anyone needing a great Cars Sales expert. Our experience with the extras ( tinted windows) salesman was also outstanding! I will send my friends and family to Olathe Ford/Lincoln. Well Done Olathe Lincoln / Ford!

Still waiting on my Bronco order. Good service so far. Great service garage. Mikes awesome at the Lincoln service side.

Corbin, Aaron and Jason were very helpful and knowledgeable. They treated my husband and me with respect and were very courteous. I would highly recommend Olathe Ford to anyone who is looking for an easy no pressure sales staff. I have been to many car dealerships and I believe this dealership is the best one I have ever experienced

I purchased a car today from Olathe Ford Lincoln. My experience has been excellent. Due to Covid I had to wait several months for my car but the manager, Corbin Haas, honored every promise he made. The circumstances causing the delay in delivery were beyond the dealer or my fault. My new car is beautiful and is meeting all my expectations. It is a Lincoln Aviator. The sales person I worked with was Adrian Thomas. He was so professional and made sure he demonstrated the many features the car offers. He even double checked my tire pressure before I left the dealership. He offered to come to my home to help if I have trouble setting up the garage door opener. This is the first time I have purchased a car without my husband and everyone at Olathe Ford Lincoln walked me through the process, answered all my many questions and were just caring. I highly recommend Olathe Ford Lincoln if you are car shopping.

Thank you, Trevor and Pat for the best car-buying experience ever! I appreciate you helping my daughter buy her first car within her budget.

Mike in the service department is always great! He takes good care and always keeps me informed and gives me options!

Outstanding service. Lincoln checked my service record and found that I had my tire covered by a warranty. This saved me from paying extra money.

I purchased a vehicle here almost a week ago. My process was smooth and relatively painless.However, my brothers experience has not been the same. Hes made multiple calls trying to finalize a deal and no one will get back with him. Hes ready to buy and picked out a car. Yet, finance cant seem to return a call to actually sell the car. Really disappointing to know that their quality customer service isnt applied to everyone.

Great staff and owners been doing business with them for 30 years

Sam Othman and Josh graves were funny and very helpful. Couldn’t ask for better help .

Great experience at Olathe Ford Lincoln. Salesman Joe Stoker provided great customer service. It was a smooth, no-pressure experience from the moment we stepped on the lot. The dealership offered to make one small cosmetic repair we requested and volunteered to deliver the vehicle to my home 140 miles away the day after the repair. The vehicle arrived early and we are very happy with our purchase. I highly recommend Olathe Ford Lincoln.

Let me tell you, I had an amazing experience this week buying my new Ford Ecosport. My salesman was Brett. He was kind, patient, and answered all of my questions and addressed all of my concerns as a first-time car buyer. He did not force anything onto me but simply showed me my options. He was the best car salesman I had met that day and I had gone to about every car dealership in Olathe. I appreciate his assistance and HIGHLY recommend going to Olathe Ford and talking to the guys there. They are a different kind of salesman and are completely respectable. Ford, you might have won my loyalty.

Looked at trucks on and off for awhile until I found one I was in love with! Joe Stoker helped find me the perfect truck that fits my needs and was exactly what I was looking for. If you’re looking for a vehicle I’d give him a call! Highly recommend! Thanks Joe and Pat

This is the first time in a very long time that I have had great service! Sam was amazing! He did not try to up sell me on all the crazy stuff. He was honest. He listened to my concern after my phone calls were not returned by service Personnel multiple times. I was in and out in a timely manner. He even gave me his business card so Im the future I can contact him and not be given the run around!! This is a drastic different experience than my past encounters! I so appreciated it as I was hesitant to return and even made an appointment at another Ford dealership.

Our purchase was super seamless and simple. Brett and Pat made it a breeze while being super wonderful to work with. We didnt feel pressured to add on any warranties or accessories while still having them offered and explained. They walked that line perfectly which was greatly appreciated.

My Experience dealing with Brett Royer at Olathe Ford Lincoln was excellent. His professionalism and understanding of my situation and willingness to help me get my desired vehicle made for a wonderful experience. He truly went above and beyond the call of duty and I would definitely return there to get my next vehicle.Thanks again Brett for the wonderful experience,Shannon T.

I just bought a 2018 Ford Mustang Gt last week through Brett Royer. All around it was a very easy experience. Brett was very helpful with anything I needed. If you’re looking for a nice reliable vehicle, just call Olathe Ford/Lincoln!

Got my car in right on time for my scheduled maintenance. Nice friendly staff.

I purchased a car yesterday from Olathe Ford! Brett Royer was amazing and made everything so easy! Pat Larkin helped us with everything finance related! He helped us so much and made the process very smooth and easy. I’m very happy with my experience!

I have been treated extremely well since I purchased my vehicle start to finish. Service has been just outstanding, I would recommend Olathr Ford Lincoln for your next Ford.

Communication with me, the customer, was direct and clear.The day of the appointment went just as they explained and the outcome was what I expected too. I had bought other vehicles in the past from Olathe Ford and have always had a high consideration of their dealership.I have found the same to be true for their Lincoln dealership.

Brett Royer was an amazing salesman to work with. He went above and beyond to get me into a wonderful vehicle. Even after the sale he checked in to make sure everything was going well. The service department is excellent and everyone at the dealership is extremely helpful.

Great experience! No pressure and painless buying process. I had been pretty indecisive, so they let me take my first choice home for a couple days to truly ensure it was the right fit. Thanks Joe, Nate, and Pat!!

I had an AMAZING experience working with Mr. Bill Sims while purchasing a 2008 Dodge Avenger. Mr. Sims was professional and quick to respond to all my questions/concerns. The price was GREAT! Thanks Bill 😊👍.

Recently bought myself a brand new escape and Antonio Smith was wonderful, this is my first time buying myself a brand new car and he helped soo much!! my service was amazing thank you to all who helped, especially Antonio:) will most definitely buy my next car with you all:)

Great service from the Lincoln gang. Mike Dyster will take care of you. New tires installed, engine light investigation, covered by extended warranty! Great feeling even when 🤔 we paid the bill!! Thanks Mike!

I called to have service done on my Lincoln on 9-7-21. No one answered the phone and I left a message. I called back on 9-9-21 to schedule an appointment (due to no callback from Lincoln) and received an appointment time to get my car looked at on the 9/20..

I decided to reach out to Olathe Ford to see the possibility of them buying my Ford Explorer. They informed me that they had Kelly Blue Book specialists available to look at my vehicle and could give me a price within 15-20 minutes. Although, they have walk in’s available, I chose to call to make an appointment to guarantee a quick visit. I was surprisingly shocked when the gentleman I spoke to, Chaz, said he had no issue coming to me so I didn’t have to make the trip to the dealership! From the moment I met this gentleman, he was SPECTACULAR! He was kind, professional, and to the point honest. Loved him! I decided to sell Ford my Explorer and Chaz completed the whole process with front door service and extremely quick turnaround for the entire process! He was so wonderful I sold him 2 other vehicles as well! He was extremely fair on value and again his honestly and transparency made the process stress free! Easiest process and no pressure from a “salesman,” especially when I didn’t even purchase a new or used vehicle from their dealership!

We were taken care of by Jordan and Sam. Both are very professional and honest. We will definitely be back to buy other cars from Olathe Ford because of them.

I just wanted to let everyone know that my experience at Olathe Ford was great! My sales person, Brett listened to my needs and wants and gave me some in site as to differences between the cars I was looking at. He also made some suggestions that I would have not thought about. Once the decision was made as to what car I wanted it was off to the friendly and knowledgeable finance department. Casey was great in making the finance part quick and easy. I am very happy with the car and the overall experience at Olathe Ford. I would recommend Olathe Ford to everyone looking for a new car or truck!

Had a great experience working with Brett, Jeremy, Pat and everyone at Olathe Ford! We originally started looking at new F-150s, but couldnt land on a price. Then started looked at lightly used versions and after several weeks found what we were looking for in color/tow package. Through each interaction, it was always positive, pleasant lets see what we can find/do and with no surprises. As others have commented, no pressure and an attitude of what can we do to earn your business. During the search process, we visited several other dealerships and experienced the full spectrum of behavior/games including surprise pricing. None of that ever happened during our conversations with anyone at Olathe Ford. I would strongly encourage you to consider this dealership on your short list of choices should you be in the market for a vehicle.

So today I had a 9:00 appointment. Pulled into the service center. There were three vehicles in front of me and four behind me. In the other land there were four vehicles. Get the picture (all men). A girl with long blond hair with her pad in her hand walked past my car several times to get information from the men.The rest of the service men did the same.After all said and done 11 cars were helped and I was still setting in the service area with NO OTHER CARS around. Finally a young man named “Sam” came out of nowhere and asked to help me. I explained what had happened. He apologized and my response was IT WAS NOT HIS FAULT. He looked around and saw all this coworkers standing around at their work stations. This may be my last Ford purchase fromOlathe Ford after this treatment.

Great experience. Trevior was straight to the point and did a great job setting us up with the car we were looking for and Casey made the payment process smooth and easy. Highly recommend to anyone looking for a car

HATS OFF TO CORBIN HAAS. THIS PATIENT AND MOST PROFESSIONAL SALESMAN WAS A PLEASURE TO WORK WITH. HE SPENT SO MUCH TIME WITH ME WHENEVER I CALLED WAS ALWAYS AVAILABLE TO ANSWER MY QUESTIONS AND TRUST ME I HAD A LOT BUT NEVER DID HE ACT LIKE I WAS DRIVING HIM CRAZY. I AM SURE I DID. I AM CERTAIN HE WILL GO FAR IN THE ORGANIZTION OF OLATHE FORD AS HE MAKES PURCHASING A CAR HASSEL FREE. THANKS AGAIN CORBIN YOU ARE THE BEST!! SHARON FALCO

Trevior was awesome!! Everyone was so nice! Pat the finance guy was so nice and even pulled some strings for me! Great place will definitely be back!

Very disappointed in the service department with my appointment on Monday July 19. I waited almost 2 weeks to get in for them to work on my air conditionerMy complaint was that after driving some time the cool air turns warm and I would have to turn off for 3-5 minutes turn back on for cool air to return.I left my car there all day, at 430 my husband called and spoke with Reed who checked me in at 845 that morning. He told him that service men took the car out twice on 20 minute drives and the air conditioner worked find. They tried to find someone to come in to drive the car longer but was short on staff.So no resolution but they did reduce charge from 138.00 to 88.00My complaint is when I got in my car to drive away my mileage was the same as when I drove it in. It’s recorded on the intake paper. No one drove it once or twice for 20 minutes I confronted Reed and he had no answer for me other than that’s what he was told. I asked for my money back and said my good bye to Olathe Lincoln.I have had service done there in the past and usually get a call or text the next day regarding your service, for some unknown reason I have not received it either.

We are so happy with our truck buying experience at Olathe Ford Lincoln! Brett in sales and Pat in finance went above and beyond. They were very knowledgeable and explained things clearly without being intimidating. They were personable and genuinely caring, with none of the high pressure tactics some car dealers use. I look forward to a long relationship with Olathe Ford.

I’ve been a customer of Olathe Ford for 15 years. When I needed to downsize the number of vehicles I had, I stopped into the dealership and received a cash offer in minutes on 2 vehicles. The entire process was quick and easy.

Antonio made my first car buying experience really great! Antonio and Casey were very helpful with all of my questions. Antonio even checked in after I bought the vehicle and answered more questions about the features of the vehicle and helped me get set up with Ford Pass. I love my car!

Todays experience was great! Gotta catch em on a good day!

Mike in the service department was fantastic. Initially, it was expected that I would have to wait 10 days to get repairs made on my truck. Mike called me and said that all of the needed parts were in their inventory and they went forward with initiating repairs. I got the truck back the same day I brought it in. Great job.

I just traded for amazing used F150 through Brett at Olathe Ford last week, he and Pat took exceptional care of me! There were a few minor things that needed attention and they got them scheduled. Thanks again Brett & Pat!

We had an excellent experience with Bill Cole buying a used Ford F-150. Olathe Ford was fair, reasonable, respectful, and treated us so well during our purchase process. We had been to almost every major Ford dealership on KC and we were treated the best by far at Olathe Ford. No one was pushy, they were just helpful and so great to work with and we walked away from the experience not only happy we found a great truck, but so happy we had such a great experience. We look forward to doing business there again.

Had bad experience first time. let management know and they made next visit great. Clean waiting room. wait for help can be hit or miss. service is good.

Chaz reached out after I did the KBB instant cash offer for my car. Process for them buying my used car was FAST and EASY. Gave me a great offer on the spot, spent less than 5 minutes to sign papers when I returned to finish the sale. Had our check ready. Highly recommend! Chaz was fantastic to work with!

Trevior is a great guy to work with. I purchased a Ram 5500 from him and his customer service was top notch.

127 days no title, returned the vehicle. The whole ordeal cost us a lot of time and money for zero return on investment. Multiple trips, 1hr each way, to the dealership. Many hours on the phone.

This has been the most enjoyable and no pressure vehicle buying experience for me. I cant say enough how much I appreciate Corbin, Jonathan, and Sam . Top notch customer service which is almost impossible to find these days. I am going to be very happy with my new Nautilus and I know they will continue to take care of me.

Was happy with the Quick Lane service. Only reason for just 4 stars was cost of a light installed and not getting the Works oil change. May have been my fault doing the on-line registration and not asking cost of the light installation. Tech could have asked about the oil service & told the cost of the bulb.

I routinely get the best service at Olathe Ford!! Sam Miller was the ultimate professional!

Anthony was great to begin working with and may order a Exhibition Max sooner than later.

Olathe Ford/Lincoln provided me the best car buying experience I have ever had. Beginning with Corbin Haass whom I believe is the GM, the personal service is clearly very important to them. They make you feel that you are the only customer as they genuinely care about your experience.thank you Olathe Ford/Lincoln for restoring my faith in customer service.

Worked with Chaz to sell our Civic to Olathe Ford. a couple of months ago (Feb/Mar 2021) and got a good offer we were happy with and got a check then when we left the car. Easy and straightforward.

Joe is the best car sales man and I appreciate everything he did to help me.

The absolute worse Dealer and Service Department I have ever seen. Do not take your car to this dealership for service. We made the big mistake of purchasing a car from Olathe Ford and using their service department. They screwed something up each and every time they had our car. They do not return calls and do not want to fix their mistakes! I will never take my car to them and will never purchase from them again. I have since purchased another car from North Town Lincoln and have had no problems. We still have the Fusion that we purchased from Olathe but take it to another Ford Dealer. Do yourself a favor and go somewhere else!

I had my company car towed there because its battery was shot. A week later, I still hadnt even been able to get a return call from anyone in Service, much less had my simple repair handled. The car had to be towed again, to another dealership, where the work was done. If youre looking for a quick turnaround or decent customer service, I would look elsewhere.

We had been searching for a reasonably priced, used Toyota 4Runner for a while. Olathe Ford had one advertised on their website slightly below Kelly Blue Book Value. I dont know why or how, but we were ecstatic!The vehicle was in line for inspection and detailing. We test drove on a Friday. They went ahead and pushed it through inspection on Monday. They serviced everything that needed updates and made us an extra key so we would have two fobs.The entire staff was friendly and efficient. Bill Cole was our sales representative and couldnt be happier with him! He responded to questions quickly, checked up on everything that needed to be done, plus came in TWICE on his day off to take care of us! Super nice man! Could not have asked for a nicer and more helpful salesman! The rest of the staff was positive, nice and efficient including the manager, window tinting guy and the finance specialist who had our title ready for us to pick up when we came back to get the extra key made.I highly recommend you give this dealership a look. As far as the 4Runner goes, it appears to be in great shape and my boyfriend loves it! I will update if anything else changes with our experience.

I went in for an oil change and tire rotation through the quick service lane. They were super friendly right away and Made me aware that my car may not be done until at least 2pm and it was only 10am. I told them that wasn’t a problem and they kept me updated on the status of my vehicle. When I went to pick it up, they made me aware that they had done a complete under the hood, under the car, brakes, tires, battery, and fluid check to make sure everything was good! Normally most places only do under the hood and even then only top the fluids off! It was way cheaper to go through them than most other dealerships! Definitely will be going again!

I have purchased multiple vehicles at this location and have driven past my closest Ford dealer to continue giving the Olathe branch my service business for 8+ years.Without going into the exhausting details - both the Ford brand and the service area have disappointed me to the extent my business will be taken elsewhere from here on out. Its a shame considering the exciting lineup on the horizon. I hope the recent hiccups that have been noted in the recent reviews reverse course.

We just purchased a used Honda Odyssey from Olathe Ford. We worked with Brett Royer and had a great experience. I was deciding between two different vehicles from two different dealerships, and ultimately went with the one at Olathe Ford because they were straight forward with our trade in and gave us a fair price, had a good price on the Odyssey, and Brett was very helpful and easy to work with. He gave me as much information as possible over the phone prior to us seeing the car so as to not waste our time if it wasn’t something we were interested in. He didn’t try to lure me into the dealership in order to convince me of something like the other dealer did. He even drove the van over to our house for a test drive, which was incredibly helpful. There was a slight miscommunication throughout the process, but Brett honored his word and followed through with what we had agreed upon. He was very nice to work with and we are happy with our van.

Since we bought the 09 Ranger and 11 Escape, every encounter has been very satisfactory. Your entire staff is so helpful, including the guys that drive me home and pick me up....

We have our 2016 MKC serviced at Lincoln. Obviously it isnt the latest model. It wasnt even purchased there. But every time that we leave Olathe Lincoln we are left feeling like were valued and our vehicle has received the best care possible. The advisors are personable, honest and thorough. If you get to deal with Mike, he will make your day with his infectious personality!

What a fantastic experience! I arrived for my appointment and my service started right away. Jill Hart was the service representative for me. I was in for an oil change and to check my brakes. I explained my tires have a lot of wear but not interested in tires today. The service went quick, Jill pointed out that the brakes have a bit more life and the noise was just dust. Tires were examined and information shared but no hard sale. I do appreciate good customer service. I switched to Olathe Ford from Victory Ford due to customer service and it’s so worth the drive. Thanks, Olathe and Jill!

Working with Steven on my truck purchase was a super easy transaction. It seemed like the atmosphere at the dealership was very low key with no high pressure sales. They gave me a great price for my trade in which made our decision easy! I would/will definitely go back to them for future vehicle purchases.

I had a great experience working with Matt Buckaloo while purchasing a 2019 Ford Ranger at Olathe Ford. Matt was knowledgeable professional and quick to respond to all of my questions and concerns. I also had the pleasure of working with Steve Beers who went the extra mile in helping me get out of my Toyota lease. The price was competitive and the purchase process was painless. Thanks Matt and Steve. I love my new Ranger.

I came in for a part and they ended up putting it on for free and said Happy Father’s Day! Wanna earn a new customer? That’s how you do it. I’ll be back!

Needed emergent service for a check engine light on a Monday morning. Mike quickly got me in with a loaner car. I was told it would be a couple days to get it looked at but by mid afternoon everything was done, picked the car up the next morning clean and beautiful.Thank you for going above and beyond to help me out, and take extremely good care of me and my car.

Go see Brett Royer in sales. Great buying experience. No pressure sales. Sales and finance team are excellent!

We had the pleasure of working with Brett and Sam for our car buying experience and I couldnt have been more impressed!! From the minute I told Brett what we were looking for, he went to work and listened to what I was asking for. Brett even went so far as to bring the car to our house to test drive! Sam was extremely efficient with the paperwork and answered all our questions. It was a quick and easy process, if you are looking for a used car definitely contact Brett at Olathe Ford!

In the midst of a Pandemic, I was wondering how Id buy a new truck. I contacted dealers in the area as well as out of state. Olathe Ford being the most responsive, came to the rescue. When I told them what I wanted, the price I was expecting, that I didnt want to haggle nor be pressured into things I didnt want, that I wouldnt tolerate up-selling ... they came through. This was by far the best new car purchasing experience Ive ever had. Working with Corbin Haas at Olathe Ford was a pleasure. He helped me choose features that I wanted or might like. In the end, Corbin delivered the truck to my home, with paper-work I signed in my garage, with masks. Safe, effective, and very professional. I highly recommend Olathe Ford.

I can not say enough good things about this dealership. Rob Stoker was my salesman and he is fantastic, he went way above to help me, I truly appreciate it. Sam was our finance guy and he is fabulous !! I would like to thank the manager also for being so kind, I just dont know their name. I truly appreciate all you guys did for us. This place has class, kindness and the best car buying experience i have ever had. Thank you, Robin Ray.

Great place and great people to do business with

HORIBBLE SERVICES! I took my truck in with an appointment for first thing in the morning - 7AM, for a recall service and a radio issue. It was supposed to be done in 4-6 hours. At the end of the day, they called and said they were busy and were not able to work on my truck. Whats deal? I had an appointment. Next day. No call on status. I had to call the advisor - Josh to check on the status he acted surprised that I call and had no idea what the status was. He tracked it down and they need a part and it was too late in the day to order the part for next day. Some lame excuse about they had to keep the truck because the part is tied to the VIN no. 2 days later. Still no calls and no status. Josh is out, the next service advisor is out, the Service Manager is also out. IS ANYONE WORKING? The receptionist took my info and message for the Assist Service Manager to contact me. Still no call and no truck. 4 days for a service appointment. REALLY OLATHE FORD! This was my first time here. I am not very happy about this.

Service has always been great just hard to find time to come in. I have warranty work that I need to get completed

You wont find nicer people who care about you before, during and after your sale. Great service crew!

Olathe Ford was awesome. I have had a few bad experiences with car buying at my local dealerships so venturing up the Olathe Ford was the best choice I made. Brett in the used car sales side was very welcoming and made the experience super easy. The finance manager Sam, was amazing and also made the visit fun and worth the drive. Steve, the accessories manager is definitely worth mentioning as well. Lots of great people surround that dealership. I will definitely go back in the future and buy vehicles at Olathe Ford and refer friends to them as well. Thank you.

Excellent customer service, very fair pricing. I had an issue over the weekend and just dropped off first thing on Monday morning. Kurt got my 2007 Ford Edge in that day and fixed. They always give me all the options and information as well as costs and let me make the choice. Mark McEver is very knowledgeable about all areas of the service department. He always gives top notch customer service. If you own a ford, even out of warranty, dont go anywhere else. Also, the concierge service drivers are awesome, Darrell was so nice. Very safe driver and always on time.

I had a great experience working with Dennis Casey, my family has worked with Dennis for many years now since I was a kid and he always treats us like family. A very straight shooter and honest man, he always helps me narrow down what kind of vehicle I want and need. Dennis and Olathe Ford Lincoln always do their best to make sure we know what we are buying, make it as affordable as possible, and reach out to take care of us afterwards. Everyone has their own experiences but for me and my family theyve been great time and time again.

I’m sorry to cause headaches for you, but this whole experience has been horrible from the start. I came in excited to have my car assessed and see the Lexus at first. I went over pricing with Nate Winter and he built up my hopes saying that the car wouldn’t be listed until the following week due to it still needing some work done. I was told I still had some time to make a decision and I would be the first one considered when trying to sell. Then come Monday, I find out that a “Lincoln Rep” had first right of refusal after looking at it for awhile, which was not told to me on Saturday. Eventually, hours later when I finally heard back from Nate, I was told that I could come purchase it out of the blue. Every interaction I’ve had with Nate has been very rude and he’s made it seem like my time isn’t worth his attention. So I came in Monday afternoon hoping to sign papers and get most of the work out of the way. When I got there I was greeted nicely by Steven Seymour, who has been very helpful and communicative the whole time, and got dirty looks from Nate while sitting in the sales room. I had to wait over 2.5 hours before we could even start the process and by the time we needed to cover the finance portion of the paperwork, the banks were closed and I would have to come back for a third time the next day, after being promised the car would be done Tuesday afternoon. I left work at 10:30am on Tuesday to go get my insurance card for the new car from my agent, come back to the dealership to sign the title for my Kia over to you, and sign for the Lexus. I met with Sam Othsman to go over the finances and get the remainder of the paperwork done in preparation for taking delivery of my new car that day. While I was at the dealership on Tuesday I was told that the wrong tires had been ordered and now the correct ones wouldn’t be there until Wednesday morning. The promise for Tuesday obviously wasn’t met and I went home without my new car, liable for my Kia that I no longer own, and very upset. I left with a promise that once my tires got there on Wednesday morning, my car would have top priority and be done Wednesday afternoon. On Wednesday I had to reach out to my salesman to get any kind of update. I texted asking for an update on tires and heard nothing back for hours until I reached out again that afternoon. No one besides him ever reached out to me to let me know that my tires didn’t get there and the promised time would once again not be met. By Wednesday afternoon, I was furious that this had now gone on for 3 days and the promise had now been broken twice. Wednesday afternoon I was told that the tires would be here at noon on Thursday and my car would get in IMMEDIATELY afterwards. I was then promised that it would be ready by 2:30-3pm. At this point, my hopes and expectations were extremely low and I began planning on it not even being done this week. Thursday morning I was told by Rob Miller and Steven Seymour that my tires were on the noon shipment and should be there on time to fulfill the latest promise. I tried to call Mario that morning and had to leave two messages. lost the key for my wheel locks, and the car would not be done that night. He promised me over the phone that he would get on it first thing in the morning and deliver the car to me when it was done, promising it would be Friday.

I recently bought a used Lincoln from Olathe Ford Lincoln. They took such amazing care of me thru this transaction. I was undecided between two very different cars and they allowed me an extra day to decide. And also were very helpful to me deciding between the two. Brian Rector is our go to salesman for all our car purchases and once again he knocked it out of the park. Corbin Hass the Lincoln manager was so awesome to work with. And the two finance guys I worked with Jason Beers and Casey Calhoun went above and beyond. It has been a while since I financed a car and they made it easy. Thanks again for a lovely car purchase from one of the best dealers in the business!

Buy from Olathe Ford great family.great honest service.

We recently purchased a Lincoln Corsair and have been extremely pleased with the buying process. Adrian was a pleasure to work with and made the entire experience easy and very satisfactory. We highly recommend him and the dealership.

Service fine as usual! Used to take our car there, and now were taking our SUV.Thanks!

Pricy, but good work and trustworthy.

Not alot of trucks to see but for an experienced car shopper I was very disappointed!

If youre looking to buy a car go see Corbin. He is great to work with and really understands his customer. I can be tough to deal with when buying big ticket items and hes always patient and lets me take my time with the decision. Bought a few vehicles from him so far.

I’ve been going to this operation for a few years now for service on my Lincoln. Everyone working there is always super friendly and helpful! Mike is the best; goes above and beyond to provide excellent service. Pricing is decent too, would recommend.

Every time my girlfriend goes to Olathe Ford, the parts department or service department are completely rude to her. Their attitude and lack of willingness to help her and try to argue with her is completely unprofessional. Its happened on several occasions.

Had appointment but treated me like dirt & walked on me & kept my truck for 3 days & run my batteries down & had to het a wrecker. & toe truck on to work on it. I had to call THEM to sew if they were working on it since it was a check engine light & finally called me after I spoke to 2 different supervisors to get movement on the truckPa they did give me 15% discount for my trouble Was not right the way they treated me & my truck for repairs

The buying experience was great at this dealership. I worked with Billy Sims and he was really easy to deal with. He was very patient when I wanted to test drive a few different vehicles and take one home for the weekend. When it came time to work a deal he did a great job getting me the vehicle at a price I was comfortable with. The financing was quick and easy as well. My only negative feedback is they told me they would “clean the car up” while I was doing my financing and the detail job was less than impressive and the floor mats went missing in the process. Other than that I’m super happy with my vehicle and my experience with this dealership. I would buy here again.

We had an amazing experience purchasing an upgraded vehicle. Brett Royer was who we worked with and he was amazing. He was knowledgeable, understanding, and able to get us what we wanted. The finance department was great as well. We definitely recommend this place!

My experience at Olathe Ford was pleasant from beginning to end. I was there for a simple 10,000 mile Oil Change. At the drop off the service desk manager was honest with the time estimate and what would be done to my SUV. I’m Happy!

I took our 17 Explorer there on 3/8 with a question about a recall notice about the luggage rails. They determined that they would need the vehicle for several hours so I made an appt for 3/15. We dropped the vehicle off at 8 am. By 4:30 we had not heard from them so we called and were told that the work had not been started. and wanted to keep the car another day. We were not able to leave the vehicle another day. When we went to pick the vehicle up we were told that the technician pulled our Explorer in first thing in the morning then went home.I understand that things happen, especially these days. If you believe what we were told, (no reason not to) then they knew that there was going to be a problem by about 9 am. The fact that we had to call them 7 and a half hours later show terrible customer service.

First time there. In was a random stop in because I noticed my coolant was low. They took care of my car right away. They also informed me of a recall and got me scheduled for an appointment for it to be fixed. Really great people and terrific service!!

Corbin Haas is the best. He went out of his way from start to finish to find the exact car I wanted. Hes been an even bigger help after delivery with everything from answer questions to getting a few things straightened out. I cant recommend Corbin enough. Jason Beers was great to work with in Finance as well. Quick, honest and very personable.