Outstanding customer service. Employee went out of her way to make us feel welcome and could not have been more helpful. Didnβt try to push any products, just gave good advice and spent a lot of time making sure we received the best deal possible. We drove from Alaska all the way here because the customer service has always been top notch here! π
Outstanding service by Priyanka! She was very patient and helped us get the plan that worked for us, even going above and beyond by setting us up with a plan that works for our budget. Plus the service in the package was way undervalued for the price. 5/5 stars by far! (Verizon Business Customer with 4 lines)
Priyanka is the best, I wont go anywhere else. She is always ready to help me with any kind of phone issues I have. I would more stars to her if possible.
I was reminded how customer service should be. I went back and forth with Priyanka for a couple days due to schedule. She was extremely accommodating. Purchased my 3rd phone from this store, its easy, convenient and quick. Thank you Priyanka, it was a pleasure.
After being tortured online and at the Mall I went into this Verizon location and it was fantastic!! I ended up with a better deal and walked out with 2 new Iphones ready to go. Priyanka is very knowledgeable about the plans and the phones. We will never go anywhere else
Great customer service from Priyanka. Friendly, quick and efficient.
I would never even consider going anywhere else but Verizon of Old Bridge. Its a perfect little store for this location with A+ associates!
Great customer service and pricing. Much better than the corporate stores!!
Worst service and worst management. They have no idea about customer service
My phone became inoperative on Friday 7/3. I went to Verizon in East Brunswick and received no assistance at all. I called Verizon wireless for assistance and was on the phone for hours. I spent 8 hrs on a vacation day off because of my issue. Finally, I went to a local Verizon store at 2583 Rt 516 in Old Bridge. The manager, Priyanka, was more helpful than anyone could imagine. Priyanka helped set up my repair through Asurion and walked me through some other Apple issues I had with IPhone. I wish I had gone to this Verizon outlet first . I would have avoided all the time and aggravation spent on my cell phone issue. I went back today and Priyanka continued to help me complete the activation process and helped me choose a product to protect my phone. Thank you so much Priyanka. I will never patronize another Verizon outlet. You are the reason why after my recent experience I will continue with my Verizon service. You provided excellent customer service. Verizon is fortunate to have you as part of their family. Thank you.
It was nice and clean and I guess it does what you needed to do. It is not a fixing store. So if you just need supplies or to activate a phone thats all youre going to get here.
I am so amazed at the professionalism and level of respect I received here from the staff. John was my salesman and took so much time explaining to me the different phones and the different features that they had. I highly recommend them to all my friends and family.
Very helpful and friendly
Great service! I came in to replace my iPhone and the two ladies were very helpful and patient! So much better than the one on route 18! i will definitely be recommending my friends and family!
Priyanka is 1 of the most helpful people ever! You can literally just drop in & she is always so willing to help rectify any issues. I wouldnt use any other location! Highly recommended!
Id like to commend Priyanka who works for Verizon for always helping me when I want to go in to install an app and program it.I spoke to 3 different representatives before I came here and they were unable to help me. You should keep her and you should treat her well and definitely give her a raise which she well deserves .
Was not happy here at all. When asking about the iPhone Xβs max βit wasnβt made to go in the pocketβ. When we were debating on what to do, we felt like we wasted our time. We ended up going to another nearby Verizon much better service. Did come back the next day to purchase another phone simply cause it was right down the block. They tried to hard push insurance were o repeatedly said no. So unless you know we exactly what you want and not trading in anything (which they donβt give you anything while the other Verizon store did). Avoid this place.
There simply is no one as efficient, experienced and knowledgeable as Priyanka. She knows her customers, anticipates their needs and only sells them what she knows they need.Priyanka is so professional and a pleasure to work with. I highly recommend the Verizon store on Rye 516 in Old Bridge.
Priyanka Is the reason why I use that Verizon location. She goes above and beyond to help. I can walk in there any time and shes always willing to Help and solve my issues. Highly recommend this store
Helpful and friendly staff
Love the manager. So heloful
Iβm both pleased and honored to write this review about the manager and best customer service provider, Priyanka. Priyanka assisted me this morning when my iPhone X was acting up and failed to function. Since I thankfully insured my iphone Priyanka saved me so much time and trouble and upgraded my phone to iPhone X Max. She couldβve let me deal with Apple and wait for days before my old phone gets fixed or upgraded. But when I explained to her that waiting on a new phone will cost me money because of the business Iβm running, she went ahead and gave me a new phone instantly. She even helped me transfer all the data and pictures to my new phone that Iβm extremely pleased with. Priyanka, if youβre reading this, I want to let you know that youβre the best, nicest, most intelligent and efficient person I have ever seen. Most importantly youβre an asset to Verizon and any company youβll ever work for. So, thank you for going above and beyond for me. Thank you for saving me hundreds of dollars that I couldβve lost in my business. You deserve 100 stars, not only five. I will share this positive experience with all my friends and clients and let them know that being a Verizon customer definitely pays off. I appreciate your great service, priyanka. The world needs more people like you. A+
This was the only place open on Easter when my phone died and I needed a replacement prior to business Monday. Great service and a new iPhone 7 plus!
Small store but great Service....very helpful Staff!
I went to buy a phone and the two ladies were very racist and when we asked for deals they said that there werenβt any deals and were very rude however there was a buy one get one free deal I visited the store on Friday June 7th at 5pm
Every time I have a problem with my phone, I always go to see PRIYANKA and she resolves the problem. She has always corrected the problem.
The store in Old Bridge on 516 I would NEVER go there again. The service I received was rude and curt. I felt like I was interrupting her.
Dont go here they dont do anything it is a authorized retailer not a corporate store
Nice cell phone store
Very knowledgeable staff.
Man working there was rude when he found out I wasnt there to buy something.
No 1 hai ji