Very nice staff.

I was disappointed last month when I went for help to the store and didnt see Melissa there. I have been there many times and every single time I see her, I have a sense of relief! She is so patient and super duper nice! Went a couple of times after and didnt see her. Today I went back and to my suprise, there she was smiling as I walked in! I was so happy to see her!! Tmobile needs more employees like her! As a customer, its nice to know that she geniuly enjoys helping customers.

The manager was great and his assistants were helpful too and best of all its right down the road

This review is for this store not T-Mobile as a company. Went in to this store to drop off a jump on demand phone. The store was empty. The one person working acted annoyed that I was there and then refused to take the phone. Find a real T-Mobile store for your business and you will be much better served. This place is an authorized dealer and obviously either dont know how to do their job or just dont want to.

I just spent an ample amount of time at this T-Mobile location switching service for 5 lines from Verizon. Melissa was absolutely exceptional.My situation was unique as three of the 5 lines were currently being used in Manhattan. Melissa was kind enough to get in contact with the service rep at the Manhattan location and detail what I was doing and what needed to get done for a smooth transitioning.Not only was I switching service but I was also trading in a phone and purchasing a new one. The entire process was a long one but Melissa was not only patient but extremely helpful. She made sure I understood everything, answered all my intricate questions, offered advice and guidance and was so nice in the process always assuring me that if I had issues or questions moving forward, I could stop in or call anytime.Melissa needs a raise!!! She was excellent. I hope I’m just as happy with my new service.

Had issue with existing bill. Extremely helpful!

Excellent and knowledgeable!

They were great. Helped with everything I needed. I came in close to closing and they helped me without rushing. They have a great staff. Very friendly and fun to talk to.

Staff is very friendly, but this location does not offer many deals everything is over priced, I received a better deal somewhere else. Also, rep kept insisting that I should get a new plan to get better pricing on phone, yet it would cost $10 more then what I was paying monthly not including phone cost, may I add I have unlimited text/calling/4g internet/10 gigs each line hot spot.It just did not make sense.

Great customer service and knowledgeable employees! Great experience!

Rude and unprofessional

S.T.D.Is the acronym that I would to describe these folks. Solid team determination. Best customer service hands down.

Great customer service. Very honest with you. Will be back.

Great young woman very helpful took care of the problem we had

Great and friendly service

Stick to what you know. Will keep going to amboy location.

Was told that they had a replacement device in store. An hour later I get to the store to exchange the device and now being told to come back later. Its not ready. When I called why tell me that it was ready?

Customer service exceptional