They brought me a broken chair. When called they said it was the spring and that they would be sending me a new spring to replace the broken spring. Said it would take up to 8 weeks to get. I have been trying to call for the past 4 trying to figure out where my springs are. No one answers the phone or returns calls. The furniture looks good, but the customer service is awful and the product is cheaply made. I bough a love seat, 2 chairs, and a firepit. Cost over 3,000. Stuff shouldnt be broken in less than 1month of having it.

I have bought more than 20 pieces from Summerset Casuals over the past 6 years. As other reviews said, the company is difficult to deal with (in fact, the dealer I originally used dropped Summerset Casuals because he said they were just too hard to work with), but the furniture looks great – at least initially. Unfortunately, it doesn’t hold up at all over time. The warranty is five years and in the sixth year, six of the pieces were so bad that they were unusable. I contacted Summerset Casuals who said that I was out of warranty, but that they would provide me with “partial warranty coverage”. It turns out that this meant discounting the replacement chairs by just $50 (on chairs that cost more than $300). I passed and will never buy from them again.

This place is Awesome! Great prices, Great products, Great Customer Service! If youre in the market for Outdoor Furniture, I highly recommend Summerset Casual! Our salesman, Tony, helped to find us the perfect patio set, at a perfect price. We couldnt be happier! The delivery man, Antonio, was very professional and fast. He had everything set-up for us, in a flash. He also made sure I was happy with everything then he hauled away the boxes and packing materials. Thank you to Tony and Antonio for making me a Happy Customer!!

Products are high quality and people are friendly here.

The best service and place to buy patio furniture Best price