Went to store thinking I had a repair necessary but Alphonse(probably wrong) diagnosed it as an issue with my charger and sold me a new one. Really appreciated not being taken advantage of.
Staff is extremely rude. Would not recommend even my worst enemy to go here.
If your looking for a snarky attitude with condescending answers you’ve found the perfect place!
Great service. easy to make appointment and they took less than half an hour to change a battery in iPhone. The price was very good. I gave they an order to also change the charging port but they were able to clean it at no charge and it works perfectly. Great company!
This is what Radio Shack used to be. These guys are knowledgeable and very helpful.
Great store. Love their LED bulbs. All sorts of batteries, regular and rechargeable and for solar lights, etc. Highly recommend a visit to this store.
Batteries Plus had the best price for my truck battery. I checked the website before I went and was able to know if they had my size in stock. Autozone and Oreillys cheapest was $25.00 more. Rich took great care of me. Installation was free and they saved my radio settings. Efficient & pleasant and knowledgeable service!
Very helpful staff. And they had exactly what I was looking for.
Joe, from my local store in Orange, CT was very informative and helpful. He was straightforward which I appreciated. Ultimately the generator I ordered arrived weeks before it was due. The delivery went flawless, and the driver from R+L shipping was very polite. Packaging was in great condition. And Joe called to follow up the next day which I greatly appreciated! Great job all around from start to finish!
Great experience with my local store. I had broke the display on my phone. Joe was efficient and experienced. Phone was fixed in a matter of hours and all for a very fair price. Definitely recommend.
Store hours state the store is open but it isnt. Great way to lose customers.
Easy to order. Fair prices. Convenient pickup. Friendly staff. Inventory was on hand and didnt need to be ordered.
No matter what type of crazy battery or bulb youre looking for you will find it here. The prices are good and the staff is extremely helpful.
Purchased the Satco 40 watt Led 4k for ceiling fan. Great light spectrum and 5 watts each. Recommend for anyone upgrading their ceiling light bulbs.
Great guys and service. fixed my phone in less than an hour
This was an easy and simple purchase! Joe was great and he is really knowledgeable! They have an easy website and the prices are great!
A fascinating store with very pleasant staff.
Fast service. My cell phone was ready when promised. Gentleman was extremely informatve and courteous. I was extremely impressed.
They are always pleasant and Always helpful and can help me. Thanks
Great store for batteries, light bulbs and cell phone repairs. Very helpful staff.
Excellent. Very helpful staff.Large selection of products in addition to batteries.They also have batteries for motorcycles and wheelchairs.
First let me say, your in store staff are great! However, the corporate idiot who thinks sending emails to say ones order is in the store when it is not is misguided! I made a trip to the store only to learn from your store associate that it is a corporate idea to send this very misleading email! I am in a high risk COVID 19 group and did not appreciate being sent on an unnecessary trip.
They had everything I needed at decent prices. I became familiar with their company while spending time at my Florida home. So while in Connecticut I searched for a store, made contact and purchased exactly what I needed. Very simple. I will always contact them 1st for any of my battery needs.
Very helpful and friendly staff. Knowledgeable and gave good solutions to my cell phone problem. Speedy turnaround on the repair of my battery. Will definitely send others here who have phone issues.
When I called about getting a less than common van battery, staff was very helpful. When I came to get it, installation was part of the deal. It was not easy and Andres worked really hard on the rusty bolts, etc. It took a while, and he was very helpful, courteous. Wonderful experience!
The salesperson was very helpful and efficient. I didnt know this store existed until now, but will definitely go back for all my battery needs.
Had the unusual battery we needed! Yay
Have always had a great experience with batteries purchased here. The batteries have always lasted the expected 4-5 years. My last tractor battery purchased here lasted 7 years. Other batteries may be good but these batteries always meet and have exceeded my expectations.
Quick online purchase of car battery and fast install by technician upon pickup.
All the staff, but particularly Joe Cowern, went out of their way to solve my problem.
Excellent customer service
If you cant find a Battery And you want top notch service this is the place to go
Great selection but short on help
Huge variety of specialty batteries & bulbs and decent prices on common (AA/AAA) batteries. Friendly and knowledgeable staff. Better than the internet because you can be sure whatever weird item you are buying is an exact replacement.
They were courteous, had the cell phone batter I needed and installed it quickly.
Was looking for replacement for my broken laptop charger. They had exactly what I needed and the stuff was super competent and friendly!
This is the place to go for hard to find computer batteries
Customer friendly associates who knows what theyre doing.
Got my key fob battery there and replaced it myself
Great place
I ordered the product online and went in the store to pick it up. Fast Great Service. Nice gentleman!
Great web site easy purchase and pick-upDefinitely worth ordering from . Especially if there is one local to pick up.
The on-line transaction was straight forward and though I had not received a confirmation for battery installation via e-mail, I called and Joe said they were ready for my visit. When I arrived a half hour later they installed my battery right away with no waiting. Very helpful and friendly, upbeat staff. One of the best automotive repair experiences Ive ever had.
I placed an order online. I was told that my order was ready. When I got there they told me that they sold my order to someone else and I would need to wait for an hour for my order. The whole reason that I went with Batteries and Bulbs was in-and-out convenience - not price.
This place is amazing. I went last night to purchase a battery for my car. My car literally sputtered and completely shut off right in front of the store. Once inside, I was attended to by Joe. He is awesome! The transaction went smoothly and he was quick and proficient. He told me about the 5 year warranty, handed me information for a rebate for the particular battery that Id purchased and smoothly completed the purchase. He then grabbed the mechanic cart, and we headed outside. He proceeded to explain every step as he changed the battery. He was even kind enough to replace the bolts (which were worn down) with a brand new set. They are knowledgeable, professional and thorough. From now on I will ONLY be using this company for my battery needs. Easy to find too, right across the street from IHOPS. So happy I found them.
Ya had the product, the knowledge, the interpersonal skills ..... Whats not to like? Some time ago, I required a coin cell for a Starrett micrometer. You had it. Wally-World did not have it. You have in me, a repeat customer - for the hard-to-find items, as well as for the easily-filled orders! Rock on, Batteries Plus Bulbs!
Courteous, friendly, helpful and all questions were readily answered. Knowledgeable about the products I required. Cant ask for anything more
The staff was amazing! Friendly, professional, fast, and very thorough. I called several places and looked around online and these guys definitely made me very happy I made this choice. My car battery was replaced with a top notch brand at discount store prices. I highly recommend and this is coming from someone that barely makes it paycheck to paycheck, the service and prices are awesome!
Awesome.....great place for batteries more selections and better pricing....they also have a zillion kinds of lightbulbs so if you need stuff like that go here...its legit
Replaced an i-phone se battery. It was in stock and completed within an hour. Made the appointment online and received $10 off coupon. Phone is working great again.
Fast, friendly, helpful service. Store clerk helped me figure out what I needed over the phone and how to order it. When I got to the store for pick up, the item was delivered curbside. Much appreciated.
They were very helpful. The young lady at the counter was very pleasant she was able to find the product I needed very quickly. She installed a new battery in my cell phone and sent me on my way Im very pleased
Super friendly staff
Very knowledgeable and easy to get information on item needed. Quick time for installation.
Very professional, quick service, tested my old battery and brought the new one to my car.
My wife recently cracked the screen on her iPhone 7. I was researching where I can get it fixed and how much the repair would cost. My goal was to avoid going to the Apple store and through my search I discovered that Batteries Plus Bulbs does iPhone repairs. The entire experience was far more enjoyable than any I have had going to the Apple store. The store representative was very helpful, and the phone was fixed in an hour! It’s hard to even get acknowledged at the Apple Store within an hour much less having your phone fixed. Very satisfied with the quality of the repair, the cost was fair, the staff was friendly and knowledgeable. I highly recommend going to Batteries Plus first when you need a repair on your phone.
Everyone was knowledgeable, helpful and professional. Prices were reasonable, service was thorough and fast.Alec was professional and patient, explained the process of fixing my Galaxy s9 screen. I shopped other stores who did the same job--BPB came in days earlier and $100 cheaper! Joe fixed my phone perfectly in 2 hours with a prearranged appointment. The location is great bc there are plenty of stores to busy yourself whilst living (sigh!) phone-less.They advised me on other products and services and I am really surprised and thrilled with this store.
It took about two minutes to deliver my item at the curb after I announced my arrival.
My experience at batteries plus was very pleasant. Received some great advice from Alec and rich on cleaning the charging port for my iPhone. They also gave me recommendations on other sites I could use, other than eBay, to sell electronics.
In stock. Immediate service. Disposal. Questions answered. Outta store under 5 mins. Curbside p/u option.
I was surprised that this location carried car batteries. I needed one soon and Batteries Plus had a good price and had the bet warrantee out there so I gave them a try. So far so good with the battery.. I will be back for more battery needs.
Great place to buy your batteries. The clerks are friendly and knowledgeable besides that they have other items you may need.
Dealing with the Orange location of Batteries Plus is so easy. Everyone is efficient and pleasant to work with. They go out of their way to accommodate us. Thank you!!
The counter person was very receptive and helpful, and Joe was extremely informative about helping us me to set up a company account.
If you need anything battery or light bulb related SHOP HERE! I got a car key cut and a key fob! The staff is knowledgeable and friendly, prices are super reasonable. Cell phone and laptop repair and batteries as well as many other related services.
Ordered it online and found it ready immediately. Got great discount. Refunded my old battery. Costumer service was perfect. Battery could run the car.
Needed a faster charger for my car phone.. very knowledgeable.. I listened as they explained a more difficult problem to a customer.. nice open parking lot and in a convenient location on the Post road.. they also do such repairs.. I just brought my auto door opener in and they cleaned my remote and installed a new batterysaving me alot of money.. One great customer service place.. Enjoy🔤😀🐟🐡
Very good service. Fair prices. Very informative about the options we had for repairing our phone. Recommend them. Will use them again if needed.
Excellent service accommodating.
The guy there seems very knowledgeable and helpful
Service great. Rich helped me was quick and efficient and price wonderful. He replaced 4 watch batteries in less than 15 minutes . Will definitely go there again
Everything you need and more
Joe in Orange CT was fabulous
Great visit. Store was busy and I was asked what I needed right away. Ordered a spare key for my 2004 Mercury online, and was there to have it cut and programmed. In and out in 30 min. Very neat and well organized store. I will need a battery for my Harley Road Glide soon, no brainer where I will buy.Thank you,Chuck
I cannot say enough positive things about the top-notch customer service we received from Rich and Olivia. Today was the second time that my sons phone needed a repair,and without fail - we walked away thrilled with the result. This is our go to spot for all of our I-phone repair issues. Excellent service! Thanks!
Helpful knowledgeable people with a since a humor a definite 5 stars
Took my sons phone there to have his screen replaced on his Google Pixel. Dave was very pleasant to deal with on the phone and in person. He quoted me a price for the repair and when I brought the phone there for repair he said it was more but stuck with his quote. The tech that repairs the phone had an issue with the repair and had to order another screen at no extra cost to us and had it in 2 days and repaired it within an hour the second time and gave us a discount for our troubles. I highly recommend this company for any repairs to he done on your phone. Very kind and professional staff a d she did a great job repairing the phone with a 6 month warranty on the new screen.
Great prices and excellent customer service. Sales associate went way above and beyond what I expected, he changed my car battery, cleaned the corrosion off the posts and explained everything he was doing the entire time. Your price beat Firestone by $80 and Advanced Auto by $20. And I didnt even know you carried Auto batteries! 10/20/20-Today I had my phone battery replaced. They were very professional, the service only took about 40 minutes, and I was able to get an appointment the same day I needed it.
Couldnt be easier; select from wide choice of batteries on line at the B&B website. Use coupon (mine was 20%) significantly reducing cost. Drive to store and they install in only a few minutes.
Joe was knowledgeable, courteous and friendly in replacing our car battery in our Ford Explorer. This was my first time with a Duracell but the warranty looked unbeatable. Will be back. Thanks Joe!
Great guys at the store! Very knowledgeable and the battery was priced right.
I was surprised at the level of professionalism from a company I had never even heard of. And I was also surprised that Batteries and Bulbs has about 700 locations! The Orange, CT store had exactly the battery I needed, at a location near my house. I also got good advice for the right trickle charger.
Person there was polite and addressed my needs immediately. Great store. Great people. Always helpful.
Rude place i guess when you go for an interview they kind of just say rude comments about your passed places you work and jugde you basicly saying your not good enough. He needs to learn Manners and how to conduct interviews properly. Would not recommend going to this place or working for this place as the person is named Joe.
Overpriced cheap product. Bought a car key battery here. (could not at the time find anyone who had it in stock and needed it) the battery fob lasted 18months. Got the replacement 12$ what ever was needed not even two months later the battery is low again. Never again will I go here for anything. Google search of brand they gave me was 99¢
Battery description had dimensions and I was able to get the correct battery.
Replaced phone battery 1 hour service. Fair prices
Great Customer Service !! Joe will fact find and research until your request is met.
I went here to purchase a new battery for my watch. They helped me find the right battery, tested it, and then opened up my watch to reveal the liquid damage that was the real reason my watch wouldnt go. They let me keep the battery and gave me advice on the next thing to try to fix my watch, so I was really impressed by their customer service!
When replacing the battery in a sports car Batteries Plus Bulbs had the best price. I would have given them 5 starts except for the fact one of the batteries listed on their website to fit my car did not. This meant another trip to the store and buying a more expensive battery. On the positive side the staff had pulled the battery for me after I called and had calculated the difference in price including the discount when I made the swap. I was in and out of the store in five minutes the second time around. Will buy from them again.
I was shopping online for an atv battery when I found this site. The prices seemed fair and I liked the selection.I saw that there was a local store, which was within a reasonable driving distance so I decided to go with Batteries Plus Bulbs.Ordering online was quick and easy. When I arrived at the store in Orange, Ct, I received prompt and courteous service.I highly recommend ordering from Batteries Plus Bulbs.
Excellent Customer Service. Knowledgeable sales clerks. Pleasure doing business.
More stuff than you can imagine.
This was my first time in the store. I was amazed at the assortment and quality of products. I made my battery purchase and paid online and picked it up at the store. The whole process was very easy and the two employees I interacted with were both friendly and knowledgeable. I will visit there again.
It was great doing business with this store. I needed a battery for my Iphone6, and although I also love the Apple Store, I was going to have to leave my phone to get the battery installed. Everyone is customer service oriented at this store. Their online appointment service is right on and the price right. I hope your experience is as good as mine.
I had a battery pack from an older aircraft radio scanner which is no longer available from the manufacturer. The Batteries Plus store in Orange was able to identify the batteries in the battery pack and offer me a solution that was better then the original batteries in the pack. My radio last longer(plays longer) then it did when brand new.Thanks guys for the great service and quick turnaround on my battery pack.Highly recommended ! ! ! !
Rich was very helpful and knowledgeable. His customer service is unmatched. He is a phenomenal employee. This store is lucky to have him.
Although based on the name it doesnt seem like it, these guys do phone/laptop/computer repair too! I had tried to take my laptop to several repair shops (and home depot!) trying to remove and replace the battery in my laptop. They all failed, but it took the guys here like five minutes. Theyre legitimately magic, and on top of that they were professional, friendly, and courteous as could be. Definitely coming here in the future if I need more repairs, or if I need batteries or lightbulbs.
Excellent staff. They are knowledgeable and courteous. Surprising amount of useful inventory. Good hours. Great store... The orange branch in particular
Ordering and picking up the battery was absolutely wonderful. The In-store sales person was extremely helpful. However, I am less than thrilled with the performance of the battery. I followed the directions of fully charging the battery before using and disconnecting as soon as it reached 100 percent. Much to my dismay, however, the performance is about the same, maybe even a little worse than the battery that I replaced. I will recharge one more time to see if the battery has to be trained. but if performance does not improve, I will return for another replacement.