Brad has a great store. Almost anything you need he keeps in stock. And employees always wear a smiling face and are ready to help you.

A good place to get what you need without going into or out of town.

Made a order online for curbside pickup because the website said the item was in stock and available that day. Called to find out a estimated pick up time and was told that they had to cancel my order because it was not in stock. When I asked the girl whos name started with a R when I could expect the money to be returned to my card she said she didnt know and made it clear that there was nothing she could do. I then asked to speak to her manager (not to complain) just to get answers that she already stated she couldnt provide. A short time later R came back on the phone and said the manager said to go call customer service. I could not find a customer service number on the email and the website is super slow to load so I asked to speak to the manager AGAIN. The manager finally came on the line a bit huffy and puffy and gave me the number. I made sure that she knew I didnt blame them for the mix up, but if it was THEIR $200 they would want to know when they could expect it back.Bad attitudes.I called the number and got the cancel confirmed. Was informed the money would be back on my card in 24hrs.24hrs later I called back to find out where my money was. I was then informed it would take 7-10 business days.I was willing to drive around 40mi. to pick this product up as I have been a 30+yrs ACE customer... But between the attitudes of the employees at Childs, and the uncertainty of how to answer a question that I know Im not the 1st to ask management & customer service I will never shop at another ACE affiliate again.Utterly ridiculous. Buyers beware(even online).

Very helpful on even the smallest matters

Always a great place to visit.

I wont go in there again with the pandemic. None of the employees was wearing a mask. One customer besides me was.

Great selection

I had this young lady help me and ill be returning because of her.

My father and I have been visiting this long standing establishment for 35 plus years. Dad shared with me recently of the many times he picked Mr. Childs seniors brain on projects at home, as I told him of how I received the same same extra help from Brad and all his staff. Hometown family tradition in hardware. Thanks guys and God Bless

Love this place. Always someone ready to help. Cant beat their customer service.

Service department is loaded down with work and no mechanic. Should hire someone to help.

Friendly and helpful staff. Great alternative to the big box stores

Almost all the time find what I need here

Needed quick Phillips screws & we were able to find them there with quick service.

Very helpful employees, you can get almost anything here you need for your house

Good hardware store. Brad Childs is extremely helpful in finding what you need.

First class service from hometown people carrying most any/everything folks want/need from a full service hardware store! Always try local first!!!!!!

All good help me with whatever I need

Extremely helpful and friendly service. Took the time to actually help you and speak with you.

A+!!!! As always!!! Thanks to the young man at service center for helping me get my blower back to par and running like new.

Love these people!

I enjoy shopping at Childs locally owned locally supported

A lot of things here are so much more expensive

This is the place to find things you really need.

Really nice people

Great customer service!

Nice as they can be

If in Orange get parts hardware hear

Good service

Expensive