The people are very friendly and the cabinets are good quality for the price. The execution and project management is terrible. We hired them to install cabinets for our kitchen and 5 bathrooms. We paid them in June of 2020 and now, 16 months later, the job is still not finished. We have lived in our home for 8 months with several missing cabinet pieces, including our fridge and dishwasher cabinet fronts, making it very difficult to open. Four different people have been assigned to our project, each one apologizing for the delay and promising to wrap this up ASAP, yet none have been able to deliver. They are all very friendly with a good attitude. Complaints have been filed with the BBB and the Utah Department of Commerce.

Jordan is a rockstar. We needed an update and he made it happen. Express is the best cabinet shop I have worked with. I appreciate their responsiveness and attention to detail.

Brian and Rick at Express Cabinets are Cabinetry Gods among meddling mortals. Dont even waste your time going elsewhere, just go to the place with the best pricing, best service, and ultimately the best outcome. Been using these guys for years and theyve never let me down. 11 out of 5 stars :)

We built a custom home, and we decided to go with Express Cabinets for cabinets as I know both Rick, the owner, and Elizabeth, the Office Manager. I had never purchased cabinets from them before, or in general. The experience was really great. Elizabeth sat down with my wife to design the Kitchen. She talked about various options and provided best practices to us. From start to finish, theyve kept us in the loop on progress. We did run into some glitches (what custom home doesnt), and we promptly worked through those both with our builder and Express with no issue. The end result being that we have great cabinets that we really love and look great. Express really went above and beyond here. One example was our entertainment center that we wanted to match our Kitchen cabinets. Elizabeth took a sample door down to a local paint store, so that our painter could get the paint match for our cabinets. Just really great people here.

I wrote a review about 10 months ago, but that doesnt show up anymore.-- it even had photos of the poorly constructed cabinets and the countertop issues. Although I will say they did a nice job matching the new island cabinets to the existing cabinets, it was a poor overall experience and I would not recommend them. It all started with the designer, who didnt measure the space correctly so we ended up having a foot longer island than the space could handle. Rick refused to take back the extra cabinet or refund me. The drawers in the island did not open at first-- the back was not attached correctly. The countertop guy had to come back three times to fix issues and still there are seams in my seamless countertop. I would not recommend this place to anyone.

I am thrilled with my new cabinets! Jordan is a talented designer and extremely responsive to customers. Delivery was on time and complete. Installers were polite and cleaned up thoroughly, even vacuuming inside the cabinets and drawers. Communication is exceptional - I felt like I was their only customer and was kept totally in the loop throughout. Its not just quick service, but great service all the way around!!

Do not use this company. Rick, the owner, is the most unprofessional, unorganized and disrespectful person. He can’t remember any details about your job. He has scheduled 3 times to finish the job and after the scheduled time, he texts & cancels. He comes up with every excuse. He requires you to sign a contract & pay a deposit. In the contract it states that if you are not ready for installation then you’re charge a percentage for “wasting their time.” However, Rick could careless about respecting your time. Unfortunately, we didn’t choose Rick. Our insurance & restoration company did. If I had read through these reviews, I would have never chosen Rick. We have a kitchen, entertainment built ins and an office we’re starting to remodel and we definitely will not use Express Cabinets. They’re not “express” and Rick will only cause pure chaos. I do not recommend Express Cabinets at all.

Express completely nailed the modern style I was looking for with a bathroom vanity. Jordan picked up the vision we had and created a mock up within minutes. Jordan also bent over backwards coordinating a SLC pickup to make things more convenient and even personally made sure our cabinet was adjusted correctly and we were completely satisfied. Way above and beyond. Give these guys a try. They will earn your business. Ask for Jordan.

If you are looking for custom cabinets this is the place. They made our home a show stopper. We met with multiple cabinet companies and nobody can touch Ricks pricing. Jordan was our designer and did an impeccable job. There were a few minor details that got missed which is very common with a large project, but rick and Jordan did not hesitate to make it right. They put their customers first and their quality made our dreams come true. Thanks for everything!!!

I spoke with Jordan at Express Cabinets this morning. What a knowledgeable designer! He clearly knew the ins-and-outs of his cabinet lines and how to get the best design for the customers dollar. As a fellow cabinet designer, I would highly recommend that you contact Jordan with your kitchen renovation project!

We used Express Cabinets to do a basement office a few years ago and were very happy with the finished product. This fall we had them replace our vinyl kitchen and bathroom counter tops with quartz . They did a wonderful job and we are very happy with the counters. We had a good experience working with Rick, the owner, as well as his counter top contractor, Saul, at Simply Topzz. We will definitely use them in the future.

The good folks at Express Cabinets worked quickly to get us a quote on cabinets for our new kitchen. They answered all our questions and gave us recommendations for things we hadnt thought of. They ran into a backorder issue, but were able to get it resolved within a day or two. Brian went out of his way to explain things and make sure we got everything we needed. Excellent service!

This is the second time we have used Express Cabinets (upstairs kitchen and downstairs kitchen/laundry room) and we will definitely use them again! They were great to work with, very helpful, professional, honest and prompt. We compared the options and prices against several other places in the valley, and Express Cabinets had the best price by far. The installer was very good. He was prompt, very fast, and did a professional job. The owner came by later to see how the install went and if we were satisfied. We have had no negative experiences with them, only positive, and would recommend them to others.

Brian was great to work with. He spent a lot of time finding the product and design that we would be the happiest with. He was very patient with the challenges that arose with our job and kept working diligently until things were complete and we were satisfied. He had a friendly and accommodating personality. Our only complaint would be that the last finishing touches got dragged out and took quite awhile to finalize (hence the 4 instead of 5 star rating). Overall, we would definitely recommend Brian at Express Cabinets to our friends!

Great service, knowledgeable. Quality products.

Went there for the first time today. Brian gave me solid professional advice and the customer service was top notch even though they were very busy at the time. I felt my questions were answered precisely and effectively. I’ll be getting my quote back in a couple days and hope to move forward doing business with Brian.

We asked Express to build an L shaped radio desk with drawers, turn a spare bedroom into a sewing room complete with wall to wall cabinets, work surface with drawers, build a kitchen counter with cabinets and drawers in the basement and replace the counter tops in the main kitchen. We found them very easy to work with. They made detailed drawings and suggestions. All work went smoothly and we are very pleased with the results. I wont hesitate to use them again.

Read entire review for complete information.#1-we paid our deposit on Sept 25, 2019, job was completed Nov 30, 2019. There is NOTHING express about Express Cabinets.#2-WE had to correct them on their measurements several times. Seriously?? You can’t freakin measure a wall right?#3-WE had to keep correcting them on the style we wanted. Each time a new estimate would come to us (from us correcting their measurements) they would have the style incorrect or the color we wanted incorrect. For some reason they couldn’t remember or they didn’t make notes of what cabinets we wanted.#4-When the cabinets FINALLY came, the installers installed a couple in the wrong place. The two side by side weren’t flush, and I HAD TO TELL THEM IT WAS WRONG! So from that we now have holes and scrapes on our newly just finished and painted walls to patch up because of the cabinets being installed in the wrong places.#5-We told/reminded them EVERY TIME WE COMMUNICATED that we only wanted them one inch from the ceiling with flat square molding. Enter installers......all the uppers were installed 4-inches from the ceiling, making the space between the counter top and the cabinets only 16”. We clearly told them numerous times that we have an ice maker that is 18.5” tall that we would be putting on the counter. Hence needed the cabinet where we told them. You know what the installer said? “On the picture they’re four inches down”. AS I POINTED to text on the bottom of the page that read “cabinet uppers 1-inch from ceiling”. The installers stopped what they were doing, packed up and left. I called the owner of the company and he had to come out and see what was going on. They had to remake a tall cabinet (from floor to ceiling cabinet) because it was made 3 inches too short (sat 4-inches from ceiling). We planned and planned and planned every inch of our kitchen. Every measurement was chosen because of certain things we had and wanted to do. Every inch. They kept telling us “that’s not standard”. We kept telling them - we know, but this is what we need.#6-When the counter top was installed (we ordered a white counter top) the two pieces were different colors. Remember - we are now about 3 weeks without a kitchen. Finally we were getting our sink back! Nope. The counter had to be redone! BUT-the counter guys (NOT EXPRESS CABINETS - but hired by them to do our counter) were so great and worked very quickly to get us back into business. They were very nice to work with and made no excuses.#7-When we finally got everything installed and finished, when the owner of Express Cabinets (Rick) came to do his final inspection, he had every excuse in the book as to why this happened, why that happened, subcontractors are hard to work with, and on and on and on. When we asked for a little discount (we would have been happy with a 5-10% discount is all) for all of the mistakes and extra long time to finish the job - he said no way! He blamed everything on an employee who is no longer with the company and his subcontractors. (I’m sorry Rick, but your counter subcontractor is top notch and I would have him do a job for me again in a heartbeat. It’s you who needs improving).Long story short: I would never order any cabinet from Express Cabinets again. Yes. The finished product is fine - in fact it’s beautiful and we love it! But the time, stress, excuses, and more that happened with this job, not worth it ever again.

Express Cabinets are the most professional cabinet company I’ve worked with so far. Their craftsmanship is stunning and their installers do a fantastic job. I’ve used Laval, Rick and Brian multiple times and they have always bent over backwards to make sure the job is done right. If you need new cabinets or your old cabinets need to be refinished give these guys a call. They truly are the best around. I’ve used them personally for years and referred them to my close friends and family and I always get great feedback afterwards.

Express cabinets helped us redesign our kitchen and were great in helping us incorporate all the things we wanted and recommended things that we didnt think about. Everything turned out great and we love our kitchen! We will definitely use them again.

Recently worked with the owner, Rick, on a project. What a nice and personable guy to be around! You can tell from working with him that hes the type of owner that genuinely cares about his customers and goes the extra mile to make sure they are happy. I would highly recommend Express Cabinets of Orem.

We just had our kitchen redone with them. We LOVE them. From the day that we paid for the cabinets till they were installed was 7 days. So much faster than other guys.

I took a kitchen drawer in to get replaced. I expected to pay about $65 for a rebuild. Roger called me back this morning and told me they were about to just square the box and repair the damage. I saved over $40, and the repair is perfect. Ill be back the next time! thanks!

Paid 75% down on a custom kitchen they told me would be done in 2 weeks. It took them (including Rick the owner) more than 6 MONTHS to complete even though all their parts and supplies were dropped off sitting in my house. Rick even had the nerve to tell me his time was better spent securing new jobs, not finishing mine. He even had the nerve to ask me to pay for cabinets he ordered by mistake (he ordered above refrigerator cabinets without measuring the refrigerators). If anybody wants to see the awful work Rick allows and does Ill send you photos. Dont walk, run away from spending any money with this goofball.

We are extemely satisfied with the workmanship and quality of our cabinets. Eventhough there was a slight delay in the delivery, there was good communication so that we were able to plan for the installation times to work with our busy schedule. Thank-you! We would definitely use your services again!

I called and got the run around from other cabinet dealers, I spoke with Jason and he took the time over the phone to go over all of my questions and got me the info I need. Great customer service!

Prices were great and we are very happy with our cabinets!

Brian is very personable, knowledgeable and helpful.

My husband left a very poor review of Express Cabinets back in 2016 that is, somehow, not showing up anymore. Stay away from this place! Most unprofessional people ever!

Great place, friendly designers.

Express Cabinets has been anything but express. We hired them to replace our entire kitchen cabinets back in July, and 10 months later the job has still to be finished. The whole experience has been a nightmare. Also, Elizabeth is the rudest person we have ever had to deal with.