I would not order from here if you are in a hurry. It has been one month since I placed an order for 1 item. It is still not in. Hopefully later this week ... but then again, that is what they said last week!
Greg is an absolute wizard when it comes to lighting and product knowledge. He really helped us to get our ideas from general concepts into specific fixtures. Ill definitely be coming back when we finish our basement.
Great selection, the man we worked with (I believe it was the owner) was very knowledgeable, and we really liked our lights. There were a couple of issues when the lights were delivered but they quickly resolved the issue and took care of us. I dont mind when mistakes are made when businesses own up to the issue and do the right thing. Id go back to this company.
Pam is the best! Very helpful! She really knows her stuff and such excellent costumer service!
Staff was super helpful. A fairly good selection. They didnt have exactly what I was looking for at that location. I have a low ceiling and the desire for a trendy fan is what I went in looking for. They had plenty of fans that I desired, all of them too big to fit my small space but the staff was quick to help me find what it was I wanted and the perfect size... they ordered it for me from a catalog.
Pam was excellent! Her knowledge of the products and help with answering questions left me feeling very confident and very impressed with this business. She was professional and kind (which is hard to find nowadays) and gave me some great ideas on my future lighting purchases!
I am a designer & Ive been going to Lighting Specialist since 2010. They have quality & beautiful selections in their showroom. If you dont want your home to look like everybody else dont shop at the big box stores. Their prices are very comparable too. Yes you could shop online but you want to see it in person. Pam Pinter at the Orem location was awesome ! She was super helpful.
Good prices and great customer service 👍
So far so good with service. Its not the biggest store but they make of for that with advice and inventory they can look up. Its a good idea to take pictures of the area you want to put lighting in. That will give them a good idea of what your looking for not to mention streamline the process. Theyre one of the only lighting stores in the area and worth the drive.
Excellent service, super knowledge and good prices. Theyll track down whatever you need, even if they havent seen it before. :)
I really appreciate the knowledge of the team, as an Interior Designer I depend on them to make my clients experiences great! They have never disappointed.
Great experience getting my light here! Love the Chandelier that I had help picking out. Thank you for taking the time to help me find exactly what I wanted for my entry hall.
If your looking for quality lighting that you wont find at a local hardware store, this is the place to go. They were very friendly and knowledgeable. They helped me find exactly what I was looking for in a home remodel. Beautiful displays and excellent customer service.
We purchased all of our light fixtures for our new home from Lighting Specialists. Their selection is extensive. Greg was extremely helpful and took a lot of time with us in order to make sure that we got what we wanted. I will definitely be a repeat customer.
Great company with great people. They offer cutting edge lighting at fair prices. Whether a contractor or homeowner, these guys are great!
Huge thanks to Greg Johnson who worked with us as we selected lights for our whole house from scores of books, magazines and website and ultimately asked him to find what they were. In many cases we found better deals online for the lights and he was willing to match every price we brought him.
These guys are great. They gave us excellent advice and had good prices and spent a lot of time with us as we made our selection
I WOULD GIVE NO STARS IF I COULD!!! My wife and I decided to purchase a light from Lighting Specialists. We were happy with the design of the light and happy to use a local company instead of a big box store. The purchase was smooth however the light was not in stock and needed to be ordered in. We were given a date of delivery so I called on that day and was told it would be a little bit later. I called a few days later and told it was coming from back east and would be a couple more days. I called a couple of days later and I was told it hadn’t left yet. I was told to call the end of the following week and so I waited and even gave a couple of grace days with the holiday. I call in today and the number was out of service. I finally tracked down a toll free number and get transferred to the Orem store and the girl that answered the phone took a defensive tone with me. She immediately defaulted to some coined excuse about flooding in Texas causing delay. She also lectured me on how shipping from China to the United States works. She finally apologized for the bad weather in Texas and for the bad customer service. I would avoid this place at all possible!!!!! We found the same light on amazon for the same price and amazon has the best customer service on the planet. I dont think supporting this local company is worth it!
I went to the Orem location and could not be more disappointed with their terrible customer service. Not only were they unhelpful, they were very rude. It is very unfortunate that their employees attitudes are costing them sales.
I wanted to go to a local small business to get lighting instead of the big box retailers but after waiting over a month to get a simple light fixture for our bathroom and phone calls left un returned, I am going to have to take my business else where. I would stay away from this company.
Wonderful costumer service. Kris did a great job.
Greg knows lighting. Hes a no Brainer!
I love this place
Great showroom!
They had the right fixtures.