Thank you green starMy name is Stanley Smith I drive a 2010 Dodge chargerAnd with your help Im able to keep my car running well.And I really appreciate the friendly atmosphere.And the impressible knowledge of automobilesYoure always the first phone call I make .To keep my car on the road I appreciate you guys for your service.
Didnt have my part. 1989 Mercedes Hardtop.Gave me 2 good local referrals.
David great customer service call Green star number 1
They dont care about your time. They will tell you a pick up date and not meet it. They will tell you a pickup time and wont meet it. I bought a part that takes 30 minutes maximum to take out, I bought it on a Tuesday and was told it will be ready to pick it up Friday. I called before going and was told wil be ready by 1pm got there at 12:30pm and at 1pm was told it would take 3 hours to take out🤨 the part. They would call me. I called 2.5 hours later and was told Im going to check I will call you in 10min. They did call me 30min. Later to tell me it would be until next tuesday because it wasnt done and they had the long weekend off. Companies get too big and dont care about how they impact the little people because they got the big money and you dont so thats why you have to end up at their mercy. Wish we the little people could do more than just a post.
I went to GreenStar because I knew they were a trustworthy company and their motors are guaranteed. But to my surprise, the customer service I received from them made my experience a great one. I am immensely grateful to Mr. Alan Rivera, his network of automobile businesses is very impressive. His willingness to help is above & beyond. In a blink of an eye, he took care of all I needed from the towing guy to the professional quality mechanic. My car was ready within 3 business days. Simply amazing! Thank you Alan...
Good service and parts, Don got me hooked up with what I needed 👍
(Zachary plakon) Called Monday they had the part I was looking for told me itll be ready Thursday. Had a buddy come in on Friday picked up no problem part is what expected and very professional service thank you all for helping me out and be blessed 🙏 Alan was his name very helpful and really cares about his job thank you brother!
Worst service ever. No lie I’ve called on multiple cars multiple parts and they change the prices every time like it’s a click of a button. Not once have one stuck to the price they’ve given. So how am I supposed to trust anything that is said from this company; trust and loyalty is why you lose soo many customers
Alan Rivera was very helpful. Looking for a replacement radio that I couldnt find. Greenstar had it stock. They Verified the part is what I needed and compete. Quick service and helpful staff. Highly recommend.
First-time customer. New to the area. Fantastic experience! The operation is clean, professional and appears to have a nearly infinite selection of parts. Staff was helpful, professional and polite. In particular Alan Rivera. Who helped me through the entire process. I would highly recommend GreenStar. Thank you
False advertisement on warranty! Within 17 miles exactly motor starts knocking. I called them up multiple times and would transfer me to a line that goes straight to voicemail. I ended up reaching them and spoke to them and they wanted me to go take my car to some unprofessional backyard mechanic shop to tell me my motor won’t be covered due to an aftermarket turbo. I should paid a little extra and go with LKQ
This is a huge recycling center (cant really call it a junkyard), relatively clean with great choice and availability, well organized, and with good people. We didnt spend a lot of time, but they had our part pulled and ready to go when we got there to pick it up. Well be using them again!
I purchased parts about 10months ago to rebuild a car. Lost the receipt and spoke with Alan Rivera to retrieve documentation. He went above and beyond to help me find proper documentation. Highly recommend for buying parts and for great customer service.
Mr. Vinny was very helpful and helped out tremendously and I am very pleased with their customer service
Mr. Allen Rivera was super helpful, bought a Chevy Silverado door, Mr. Rivera was very courteous, and offer free shipping to Tampa. Good People. Thank you
Had the best experience with Dakota and Don.They treated me fair and took care of all my needs.
Wouldnt know about their parts since they where so unenthusiastic at all to have to answer the call at the parts department, I mean its 1:45 pm Im sorry I disturbed your lunch hour sir I wish I got the guys name.
Young kid great i belive goes by easyGreat service from him ithers grouchythg thanks bro
I have had nothing but the best experience with this company the last few years I dealt with them! The employees an ownership of this company cares about family and lending a helping hand and honest business and 100% American family-oriented company! I recommend this company to all!
Havent bought a bad part from here yet gotten several engines and transmissions
They dont do what they say. That was yesterday. This morning the General Manager Vinnie called to find out what happened. I explained what happened and he offered several alternative actions assist me and make sure I was taken care of. So if you go there and for some reason you dont feel satisfied see Vinnie he will fix it. Or at least try.
Excellent service. I was looking for a transmission to be send to Puerto Rico and they give me all the options and contacts. Great service ill recommended a 100%. Thanks Alan for your help.
Ask for Alan Rivera, hes the best! Had me in and out quick with the right part at the right price. Definitely recommend green star
Jhon always take care of me with the price
This place is a rip off!! The sales guy don tells you they have 7-10 days to get the part which apparently was a lie I waited almost 15 days patiently never got a call until I went back to get my refund now the motor is there I never got the call bought another motor they charged me 20% restock fee still please be aware of these scammers!
Excellent place to buy used parts or a motor..they have very affordable pricing and for a recycling yard,they offer the best warranties around..i brought a engine back in july 3 months later i had an internal problem John replaced my engine with no problem..thanks again John..i will definitely recommend this place.
Good Service I recommend this place to anyone
I hate to only give this place 2 stars. Ezekiel the counter guy was great. He was very nice, professional and knowledgeable. He took me out to check my part before I bought it because everyone was busy. He is definitely the right guy to have up front.Now for the 2 Stars.It took five days to get my part. It was practically off when I looked at it. 10 minute job.( I was an auto dismantler through the 90s)When I went to pick up my part I had to wait way longer than necessary.The employee handed me my part with the trim missing. When I asked him for it he laughed like I was joking.Eze went and got it for me.
Great staffing company
My husband worked a little later than usual which caused him to run late picking up his engine. Mitch, George, and Mitch from the yard, stayed after hours to help him load the engine. Thank you guys for such awesome customer service. We appreciate it!
Reliable parts and Wonderful staff
Did not cover my warranty after I paid a lot
Great place for later model recycled car parts
Alan Rivera and Chris were wonderful. Overall great experience the got me what I needed in no time and at a great price!! 10 out of 10 will definitely consider this place first next time around.
Amazing People and amazing service, Alan Rivera goes out of his way to find what you need for your vehicle.very happy with the service and the attention.
Ok
Overall big operation clean part gets power washed plastic wrapped and boxed for shipping. after I saw all that with my own eyes I received dirty furnace rusted transmission had to help load in the car nothing under it at all zero carrying after I drove 1-2 miles it start bouncing I open the trunk and about a quart came out of it made a mess. trans was installed and seems to shift fine so far.
Great staff and prompt service .tell Chris I send you..
Great place for certain parts and customer service is always friendly there. I will come back if needed.
Always working parts when i make a purchase this place rocks
Easy process to get parts, great customer service on and off the phone from Alan, he made sure I was all set and had everything I needed
Great people, great parts fast service. Send everyone there
Knowledge people
I bought an engine for my Tundra. The customer service was beyond my expectation. This young man did everything possible to help and educate me in what is that I need it exactly. The process was easy and non painful. THANK YOU ALAN!!!! I wish every place had such great employees.
Ez and John are the best. Keep up the good work
Fantastic customer service and great pricing! Im super impressed!!
Alan Rivera this man always gets the piece you need and at the best price ... The Best.
Good parts good price!!!
Nice an clean
One of the only full service parts yard. ItsVery clean and the Operation Manager Chris and Mitch were extremely helpful. This is my go to place from now on
Allen Rivera is there best go see him!!! He took very good care of me. I highly recommend that place because they are very professional and k knowledgeable. Prices are amazin!!
Awesome place clean friendly service wonderful place if you need use parts
Alan Rivera provides an extremely fast and courteous service, with prices very reasonable. You can almost find all the pieces you may need. Highly recommended and will take into consideration for my next parts needs. Thanks.
Bought a engine with them, received the engine complete dirty and rusted!But the big problem is not this, also we worked more than 2 weeks to put this engine working ! The engine runs, but seconds after its turn off !Tried do get warranty with them, but unfortunately they put all than responsibility on others parts of the car !Spend more than U$ 1.200,00 with extras parts and labor to fix problems on the green star engine !Horrible experience! Not recommended!
Horrible customer service
Allen and John were the most helpful and kind people you could ever ask for to help you to handle your business. Real examples of true customer service
Cheaper and faster online than paying theyre price and covid delay
Nice place clean and great prices and customer service I dealth with John very nice man
Terrible customer service! The guy postponed two times after I arrived the place. Easily lying about the pick up time. Do not expect more simply get if the part available. I can’t understand how they do this business.
I was looking to buy some parts for my car and When I called EZ E picked up and assisted me let me tell you he has the best customer service I have received in a long time so whenever you call be sure to ask for EZ
All I can sae is wow. In and out in less then 30 mins. Organized place. Will definitely return for future parts needs.
I dont know what to say its a big organization but they dont seem to have very good organization skills. At least when it comes to the loading and unloading part. And the workers on the outside do not seem to be as happy as the people on the inside. They really should have a better system there.
Whenever you call Deal with EZ I am always happy with his Customer Service and as a business time matters he always handles my automotive needs quick and efficiently Thanks EZ
Allen and John served me Justice with my car I have to say they have the best customer service on the planet 😎😎😎😎
They have great prices and i lot cars parts,
EZ is very helpful, he always try his best to get the right part with as best price as he can do.
Alan is a 5 star employee. Always straight up. No lies. If you call ask for Alan. Hes the men.
Bought a motor here paid 1200$ for a junkyard motor worth 4 times less, motor is not working now they don’t do anything with the warranty, shady company
GreenStar Auto Recyclers are awesome. The sales team are knowledgeable, reliable and courteous. They are cost effeceint with an inventory of great quality used parts. I always to talk to Vinny, Chris or John and they always find me what I need. If they dont have what I need they find out where I can get it. Thank you for your great service!!
Great customer service....
Needed a transmission for my car. Not only did they work with me on price they bring the part to ur vehicle and put it inside for you. Would definitely return.
Great customer service and received part within minutes
Bad service, don’t trust.
Needed an alternator. Called ahead of time, very friendly on the phone. Service was prompt and professional was in and out less than 15 minutes. Highly recommend.
Scammers, no warranty.
I spoke with the Alan who needed a transmission and the other day he sent me, very fast and with good price.
Ive been getting my parts from these guys since before I moved to Orlando. Havent had any issues and the prices are very reasonable. Quick service too!
John and the people at Green star are awesome they have great prices and quality parts with a great selection and warranty Id recommend them to all my friends and family
EASY is the best always friendly professional and find all the parts that I need he also speaks Spanish so is a huge help+++
Rude customer service to start with prior to ordering my part but I ordered a part 5/13 Monday and paid for it kept telling me it will be delivered Tuesday next day kept calling saying it’s on the truck here we are Friday 5/24 with still no part and no straight answer from these fools. I will never buy or order parts from these people ever again. All I got was LIES!!What a joke of a business.
On Saturday morning on 9/14/19 I went to Green Star Auto Recyclers to purchase some parts for my 2005 Volvo s40 and I was acknowledge wright away by Eze as soon as I walked in the facility. Eze took care of my needs he was very professional, friendly and very knowledgeable.Eze exceeded my expectations and I will becoming back.
Good service
Very good place to get oem parts thanks for sales team specially Ez.very supportive advisor.
Public and private salvage yard one of the best in the business. Polite, courteous, and aleays professional. They always stabd behind there products. Never had a problem and recommend everyone i know to them. They are fantastic, will use them as long.as we are in business
Went to get parts for two cars and the whole staff was very nice, fast and efficient! Great prices great people will definitely go again!!!
You can pull up pick up and leave is good and second they arent expensive.
Eze best salesperson
Got a used transmission and is running great will definitely do more business with them very professional place!
Great pricing on anything you need .
Anytime I need any parts greenstar is the way to go. And the customer service is always pleasant & very fast.
Very good place to pick up used car parts at a good price. Website is easy to use to see if they may have your part.
Really good customer service high quality parts exact fitment. Price a little high but still cheaper then incredible we pull you pay and their quality exceeds most if not all.
I didnt dislike the store. They just didnt have what I needed at the time
Lied about quality of part. Drove over 60 miles to see a hood they graded as A and said in great condition. It was covered in stuck on dust from sitting a long time and after cleaning it had a dent, needed painting and the chrome accent was rusted. A means near perfect. This hood was a C and over priced at $200. I had no choice but to buy it being the distance I drove. At least they discounted it to $175. Use this place as a last resort.
Staff pleasant but I think they have a fee if you return the part (like most of the other places). Its best to ask first.
First of all, this rating is for the people that handle the parts on the yard, They are care less I bought a transmission for a 2004 Trailblazer, and the mount for the transmission was broken, since I received it like that it sucks to be me, EZ the person that sold it to me he was great and very polite, not his fault, any how will not drive 21/2 hours to this place to get anything.I received a phone call from Beny the general manager and he offered to get me a new tail for the transmission that I was broken, he was very polite and willing to help me whit my issue, thank you Bent Im changing my review to a five start
I have been coming to greenstar for a very long time, always have dealt with Alan or Eze who are absolutely great and treat me with professionalism. This last visit in Greenstar was absolutely terrible, thanks to a racist, egoistic woman working there named Andrea. She treats people with disrespect, has NO experience in customer service. She should be working as a parts puller hidden away from customers! She carries a nasty attitude and is not the usual personality I see in greenstar. It is likely I will not come again if she is there! I rather pay triple and go to A to Z and receive BETTER customer service!
I am actually a commercial truck dealer in Florida that has used this company multiple times...Absolutely top notch parts and delivery from these guys...30 years in business and best company we have ever usedRichard Yow
Had the van wheel that no one else had. Fair price too. Thank you!!