Paulo made my experience with Aston Martin unforgettable in the best way possible. I enjoyed getting to know him as a sales associate and as a person. Jimmy was also great to work with and expedited the loan process. Dealerships are typically not a fun place to hangout but, I would gladly spend the day with team! Thanks to the entire Orlando Aston Martin group.
My husband contacted Paulo A in Sales with an unusual request. He was exceptionally helpful and professional in providing the needed information on a pre-owned Aston Martin. Paulo went out of his way to obtain the information he needed expecting nothing in return. If we were local, he would be the only one we would work with. He is 100% customer focused and a true asset to Aston Martin.
I called Paulo at the dealership, and I instantly connected based upon his honesty. He was able to get me out of my Maserati that I just had purchased at another dealership, and did not have a pleasant experience at. The other dealership had overcharged me by $30,000 for my SUV. Paulo was able to erase negative equity and get me into my dream car, a beautiful Aston Martin Vantage Roadster. Living in two locations I have purchased 6 Mercedes which I had a positive experience, but Paulo is the best and most professional repesentative I have ever worked with. Jimmy in finance also did a phenomenal job in working with the banks to get me out of my negative equity since Maseratis depreciate in value so quickly.Based on my experience I will be looking for another car for my significant other in the next 12 months.
Great Service Great Prices... Don Byrd is great. Only charges for actual work needed... Sales guys are terrific. Test drove the DBX...great SUV.... In four years of service with AM Orlando, never a bad experience!
I had come in a few times over the last year to take a look at their Aston Martins and each time was treated incredibly well. Never any pressure to buy or do something that day. Finally pulled the trigger a few days ago and traded in my LC 500 for a 2020 Vantage. The car is absolutely beautiful and I couldn’t be happier with my purchase.The entire experience was first class. The whole team there was beyond helpful and friendly. Paulo who I have been working with since the first time I came in was a pleasure to work with. He kept me informed after my first visit and put together a variety of options for a deal but was never pushy. Made the entire process on the day really enjoyable. Jimmy was also amazing to work with. He gave me all the info on add ons like wheel and tire protection but wasn’t salesy or pushy in anyway. You could tell both actually cared about taking care of the customer first and foremost.If you are in the market for an Aston or Jaguar I highly recommend visiting them!
Had a wonderful experience as I finalized the purchase of my Vantage. Paulo A. at Aston Martin Orlando is extremely knowledgeable, professional and courteous. He was super-patient and helpful as we finalized the deal. It was really a unique and pleasant experience working with Paulo.
I had a great experience buying my new Vantage with Paulo. Highly recommend!
Allie D. and team were flawless in selling me a preowned AM. Being 1,000 miles from Orlando, Allie made it easy to be confident in the car. She sent pics and a video within minutes of my initial, serious inquiry. Further, she coordinated with a local friend to check the car out. Paperwork was handled by concierge notary at my convenience and location. Flew in and drove the car 1,000+ miles with no issues. Allie even followed-up to see how the road-trip was going and inquired if I had any questions about the car now that I had some time in it. You should have no reservations about this dealership. The team members I met onsite were friendly and knowledgeable. The car was accurately represented and solid. All good here.
Awesome Service! Special thanks to Don Byrd and Tyler for excellence in communication and customer experienceAlso thanks to Philip, Paulo, Abner, Brandon, Rene, Jaimie, and the staff for making me feel soAppreciated. As long as I can drive and afford it my 2019 Aston Martin Vantage, I will have the latest. It is the best, coolest, Fastest Sports Car I have ever had, hands down! And I have had at least a dozen Porsches including the twin turbo.Thank you, Jeannie & Gary
The inventory they have is alright, I enjoy some of the specs they have there and they have some special cars come in every few months but the people there are super unpleasant to be around. I am a photographer that goes around to the exotic car dealers in Orlando to take photos. I also love talking to the people at the dealers, but here Im treated horribly. I went a few days ago to take a look at a car. That car ended up being under a cover, which is understandable. I was so excited to even see it under the cover. I went over to ask a worker about the car and mentioned that I go around to exotic car dealers in Orlando to take photos. He then started going on about how hes not gonna take a cover of for photographers which I found really offensive because I never asked him to take it off and he looked at me like I was some arrogant kid that just wants to see a car. I respect the owners decision to keep it under a cover to protect it and for his privacy. After he went and insulted me and what I do I tried to talk to him about another car they had months ago and he just walked away. To sum it up I went to take photos of the cars here and to enjoy my day going to dealerships but me enjoying what I saw here was completely overshadowed by being treated like trash. If youre not a customer you will not be treated with respect here. And this is not the first time it has happened, it is just the time I have realized Im not appreciated here and will not be returning.
An amazing experience...this is the only place to buy your Aston Martin. The best sales person is Paulo Amaral. He made the journey and adventure of buying my Aston Martin DB11 just spectacular. Attention to detail and getting you the best deal! Highly recommend.
After decades of buying & trading vehicles, my experience here was by far the most outstanding all the way around! I was on vacation 14hrs from home. A car on the lot caught my eye. My son and I were in tourist grungy clothes near closing time, yet Paulo treated us first class. We returned the next morning to discuss numbers including a trade. Again, Paulo was professional and yet treated us like family. I have traded many, many vehicles and also helped many of my clients negotiate their purchase... usually a challenge. Paulo made this purchase seamless and pleasant. Jimmy, in finance, was a pleasure to work with as well! The vehicle was detailed and beautiful for us. I couldn’t be more pleased with the entire operation. It will be hard to buy anywhere else. Kudos!
Great place to service your Aston Martin. Donald Byrd in service and the tech team did an amazing job with my car! I will go back for service in the future for sure.
Fantastic customer service from Aston Martin. When you are shopping for a high end luxury suv like the all new DBX. One should expect great customer service. Paulo Amaral delivered!!! Made me feel right at home by taking time to show me around the DBX first. Then we went for a test drive. Ask for him by name and tell him C.B. from Cityspotz sent you.
Always fun to look at all the new Aston Martins
Ive purchased two vehicles from Jaguar, and couldnt be happier with my cars and the service! Be sure to ask for Paulo when you arrive...he will take great care of you. :) Thank you to Jaguar/Aston of Orlando for being so outstanding!
My experience with Aston Martin of Orlando was truly wonderful. The staff are all very sincere to your needs and everyone is very friendly. Paulo my sales specialist did a wonderful job for me. Paulo really cares about his customers and it shows. I highly recommend Paulo to anyone looking for a car. Thanks Paulo for helping me find my dream car!
Great service at a reasonable price.
The entire team at Aston Martin Orlando is top notch and some of the finest professionals in the business! I recently purchased a vehicle from this dealership and I worked with Paulo throughout the sales process. Paulo worked very hard to get me the automobile I wanted at the price I wanted, but even more importantly, he was a genuine person throughout, always taking the time to get to know me and what specifically I needed. I not only recommend taking the time to stop in to one of Orlandos finest dealerships to view some beautiful automobiles, but if you are in the market, stop by and ask for Paulo, you wont be disapponted in the level of service that is extended to you. Thanks team, and it is great to have done and continue to do business with you!
Service dept. is top notch. Very knowledgeable and friendly. Always bending over backwards to help me.
I have a very good experience with this firm.The gave me a great service My contact was Mr Don Bird who is an enthusiastic men who did everything in his power to help me with the Vanquish SThank you DonJan van den Donk
Best Service of the exotics in the area. Way ahead of Ferrari and Bentley in my personal experience. Friendly, reasonably priced, and diligent.
Derek and Don OG’s!! Kind and super professional! Real fast service. I’m from tampa and definitely will be making an extra hour out my way on servicing my Aston Martin from here on out! Dimmitt should take notes on how to treat and provide professionalism to customers!!! Derek and don... keep killin it!
Wow! Wish I could afford these cars. But fun to just check them out.
Excellent service
Not 4 ne
My experience with Aston Martin Orlando was excellent. The staff is very friendly and Paulo, the sales representative, is a knowledgeable person and very concerned that as customers we are comfortable and satisfied with our purchase. The process of purchasing my BMW M4 was very fast and without any pressure from anyone. Thank you Paulo for all your help and excellent attention. For anyone looking to buy a car, I recommend asking for Paulo.My experience with Aston Martin Orlando was excellent. The staff is very friendly and Paulo, the sales representative, is a knowledgeable person and very concerned that as customers we are comfortable and satisfied with our purchase. The process of purchasing my BMW M4 was very fast and without any pressure from anyone. Thank you Paulo for all your help and excellent customer service. For anyone looking to buy a car, I recommend asking for Paulo.