Worst Publix ever! As I walk into the store a manger is just staring at me don’t even speak, Stand in line for a sub for 10 mins it was only two of us in line no one knowledge us so the dude in front of me left I stood there no one said anything to me it’s 5 employees and not one spoke then a manager is here and didn’t say anything as well! Then the lady making my sub all messy and as an attitude, I get to a register I asked to speak to the store manager come to find out the manger that I pass by coming into the store was the store manager! Only one employee spoke to me and asked me if I need any help other then that all the managers and employees I came across didn’t bother to ask. I am a loyal customer to Publix as well as my dad work for Publix I never have a problem shopping at Publix until I visit this one on Kirkman I will never shop at that Publix again!!
Every time I go into publix people are just friendly and they have 5 cashiers on point and they are happy to help you......
Best sandwich made by sub artist, order seven sandwiches, full filled all demands.
Five Star Shipping experience where shopping has really been a pleasure. The store is clean, the staff is exceptionally advice standards with courteous, caring attitudes and professionalism. Prices are Family friendly, aisles are well ordered and assistance is available for handicap shoppers with mobile cart. Really love Public for a large many specific items that they are known to provide great quality which is important such as fresh fruits, vegetables, deli, Sweet Tea. I love the Public free and clear washing liquid as well. You wont regret shipping local, Publix is the Store!!!
Mislabeled food in bakery. This cause a huge allergic reaction. Was marked apple strudel and was actually cheese and lemon. It actually was half apple and lemon cheese. Spent the day having breathing issues. With the pandemic going on, didnt want to go to the Emergency room. (Safety risk). Breathing better but a massive headache. The store found more of the packages like that. So far all they have done is refund the money for the coast of the strudel.
Ordered sub on line it was ready and in the right spot it was supposed too be in . Excellent to the delli
What to say about Publix Super Market at Kirkman Oaks?I was pleasantly surprised and impressed at how organized and clean this Publix was, but especially at how serious they are taking the social distancing measures. The announce it on the intercoms, have signs on every isle to remind you of the 6-ft rule, masks, etc.Some shelves were empty so they might have been restocking because I visited very early but Management was on the floor and all employees had masks and were nice!Great job!
Staff is great! Available when needed for assistance and very friendly. Always have good positive interactions and if an item is not available, they try their best to find a solution or alternative. Deli Meat options are great and affordable! Their chicken is delicious.
Many Options at this Plaza. From Shopping at Publix, to the UPS to the good tasting food at the Bloodhound or Mexican over at El Potro. You can also get a nice hair cut or enjoy the nail salon, or buy some beautiful jewelry.
Always a great place to shop. The people are always friendly and helpful. Very clean including the bathroom, and usually well stocked.
Nice and clean. Deli gets busy at lunch.
Publix might be a little more expensive but they still have many cashiers.
Great store! Every member of the team understands what the Publix experience is and how to happily deliver it to their customers! Kudos to the staff and management!
Purchase chicken this morning, thinking it would be fresh because it was morning, BUT nooooooooo!!! Hard, dry chicken. I have work in a hour, that was my reason for the purchase. I am unable to take it back and get an exchange because I will be late for work. Spoke to customer service, Jackie. Not much HELP!!! Now I have to order food for my family to be delivered later, costing me extra. I WILL NOT be GOING BACK TO Publix AGAIN!! Not a helpful and good experience.
Very nearby to Universal Studios, great place for the comfort food youll want after those 20,000 steps!
Just went to the Deli and ordered two subs. The sandwich maker (I think Frandeline was her name) made my subs and she was sooooo slow. I asked her if the bread was hard on one of them because it looked hard and she said no. When I got home to eat it, it was very hard like I thought. I shouldve asked to feel it instead of taking her word for it.
Its just an okay location for a Publix that I shop at for last minute items. I truly do NOT prefer this particular location because its not the best experience! And start giving your workers more hours and stop doing them the way you do! Treat others how you want to be treated! Thats the Golden Rule right?! IF you treat your employees fairly they will in return forever be indebted to you, and will want to remain with you until the end of their time perhaps!? Ive heard horror stories from wonderful workers about some of the so called management. They are the ones who are supposed to make you feel the most comfortable and accepted. Sad. Pay your employees as good as you are paid management! 🤦
Klohie was really peaceful and helpful and I want her hard work to be recognized. Thank you Klohie for all your help
People are so politely. I had a great experience in Orlando
The ABSOLUTELY BEST PLACE TO SHOP WHILE LISTENING TO NICE MUSIC AND HAVING PLEASANT CONVERSATION WITH THE STAFF
Extremely friendly and helpful staff. The large store is clean and well stocked. Parking lot is very busy at the strip mall location.
Great location lots of parking. Staff members had there mask on. Very clean and organized.
Publix is pretty similar to Kroger but Ive found a little different selection on brands. The price is a little high but not too bad. They have good bakery items.
I was very happy that the order I placed was ready on time, fresh and hot. Thank to the deli staff. The online ordering is a win for me.
Great place to shop, abit more pricey than a Walmart, but this place lives up to its slogan a pleasure place to shop. Customer service is outstanding !
Love Publix. Always clean and have everything u need
Needs a face lift inside and outside. It is just okay for a quick pickup. Kind of disappointing. Needs a bit more cleanup.
This supermarket was very well organized and clean. The fruits and veggies were fresh and appealing.
I am a customer of Publix since 1991 and started in Miami. What I can tell? Publix excels in the Products and Services provided to us. Quality and viewing customers as family members make a huge difference to everyone. So, congratulations to all of you who are always with a smile help us.
Went to bakery.ask the guy andres working the bakery if there open. He said yes but looked upset and decided not to return for 7mins .had to get some 1 else in a different department to help me. Dont get it. This was the reason I left walmart.
The bakery used to be on point but not anymore.My last 3 trips yielded stale baked goods, even though there sell by date had not been reached yet. I miss luckys
Got there before all that rain down,Good hot Sandwich e to go 🍔.
Usually, Publix prides itself with top notch service. That was not the case here for my visit. My visit was about 2.5 hours prior to closing. Hoping to get a few chicken tenders. I was surprised to find the entire hot case empty and sparkling clean. The sub station was down to half of a side. Literally only lettuce (a small handful) some tomatoes, and onions along with condiments available. You could tell they were trying to clean up early. And there was a line around the cold case for subs. I didnt stick around to see how long the line would take or to see if theyd even refill the toppings. Switched gears and decided to grab a few lunchables. Nope. All out of those as well. Okay, plan C, uncrustables. Nope. All sold out. Hmmm...okay, lets try easy Mac. Whew! One pack of four left! Oh darn, I need to find the paper plates. Excuse me sir, can you help? Nah, i gotta finish stocking this....oh. okay.Not a top notch experience.
The store is clean well stock good customer service but the plaza needs a face lift.
I had moved back to the area I left from 14 years ago, decided to go to publix for quick in and out, I was totally lost, but as usual, shopping is always a pleasure at any Publix. Glad Id stopped by.
Love this Publix, they are very nice and caring always get a smile from and the customer service is amazing
They mess up my subs on multiple occasions and hung up on me when I called. Should be called customer ‘no’ service.
It is recommended that the water stocker restock at the start of the shift.
Greatest subs in the world but always crowded cause the sub staff are phenomenal.
They make good food. That bird
Always quick and easy to get in and get out for anything you need
Great shoppingexperience, great customer service, Fair prices, no complaints
Its Clean. Great Customer Service.
Excellent service. There was a worker in every aisle of the store to help you.⭐⭐⭐⭐⭐
Doesnt always have what I need and its usually busy.
Always loved Publix. After I made my purchases I ran into an employee I hadnt seen in years. A very pleasant experience. They spoke of how they really loved working there. All of the employees are nice helpful and courteous.
Great place bogo all day but thats it. To much for expensive Era were in do for community make affordable not the number 1 most expensive.
Easy place line are always empty to pay
Nice clean. Employees very helpful
Very friendly atmosphere, store clean. Handicap parking available
Really nice people, store is immaculate most of the time, chicken tenders are the best, line is down an aisle for the deli part that makes the hoagies after 8pm.Their roast smoked pork was excellent.
The shopping experience was excellent look forward to shopping their again
Best deals!!!Borhead meats and cheese and prepared foods!
Awesome as always... Best staff.. Very healthy and positive attitude towards customers and also ready to help you with a nice smile
The workers looked drained. Not as much variety as other publix
Fast service. In and out for a quick item pick up
This is the cleanest Publix Ive ever been to period! The staff is overly nice which is a great thing and if they dont have something in stock they will order it for you and call you when it gets in. Thats going above and beyond. The people here care and it shows.
No bueno, pre order subs werent ready timing is everything. Nine was thrown off.
Good customer service and sandwiches always good.
Very good place to go and buy
Very good clean. Happy helpful employees
The staff is very polite, great place for to do shopping.
I love the wide selection of foods they have here and the freshness of them
This is my favorite Publix! Everyone is so nice, the store is clean, and well- kept. I prefer doing my shopping at this location, than my other store in Casselberry.( I shop here on my lunch breaks at work, which is down the street)
Really good selection. Produce is fresh. Great employees.
Their deli setup is at the back of the store. The store layout is old, not like the ones in Tampa Bay area. This store needs to be renovated
Publix on Kirkman Road is the best the people are great when you need help that always right there it is a pleasure to shop at Publix I want to thank you all for being open for us may God bless you all
Needed $150.00 cash back to pay a friend for watching my pet while I went out of town for a few weeks - and they could only do two $50.00 cash back transactions per customer per day (???). Was inconvenient, considering I was is a rush to catch a flight. 👎🏻
I am loyal to Publix always have and always will be there is nothing I can see wrong with Publix
Deli staff was extremely rude. Not the normal Publix experience
Tidy, clean, friendly staff. Management us always there to check in everything, always involved, welcoming and caring.
You cant go wrong with a Publix. Ever!
Gets upset if you are looking for something and they dont have it.
Always a good experience!
I have always enjoyed this location and the friendly staff, but after my last 2 visits I have decided to shop elsewhere. There is one cashier (older Asian woman) that wears a face mask that can be tied at the top and bottom. It is tied tight enough at the top to keep it from falling but the bottom is tied so loosely it just dangles off her face, effectively rendering it USELESS!
Nice staff out of some products
Honestly the best customer service I have ever been experienced. I was greeted at the door, shared a joke with the cashier and one employee even went out of his way to look up the location of another store when this one didn’t have what I was looking for. Every one in here deserves a promotion.
I love this publix! I had a great experience with Ann and Armani. Very professional and amazing customer service.
Always a good shopping experience with some of the best smiling faces. Staff were awesome.
Clean, organized, fresh produce.
Needs a facelift on the inside and outside but, the customer service was okay, customer service needs a little more training and presentation. A little disappointed.
Easy to find all the items.
Place always clean and items stocked neatly on shelves. I frequent the deli for reasonable meal. Cashiers are friendly.
Very helpfull staff, well stocked
Theyre amazing the customer manager Tiffany she was very helpful today I really appreciate it thank you
Dark and dingy. Not my idea of Publix.
Love there subs
Stanley from the deli made my day! He made the most perfect sandwich he said he would and he did! Thank you. I was having a horrible day but he made for that and now I’m in a great mood!
Stopped by this afternoon went to the deli. They offered to serve a man that got there after me. I left with no food.☹
Very clean safe /Employee helped us find stuff we were looking for
I do like this publix. Not all Publix shopping stores are pleasurable places to shop. Especially if youre not Caucasian.
Always clean and staff courtesy at its best
Great shopping experience. Great selection of items.
Clean, cashier provided great Customer service. Found what I needed.
Great crew members
I am very pleased at every visit to this Publix.
It was clean the workers was very polite
This location tends to always get it right . . . and Im personally super impressed at how theyve handled these recent challenging (and very unique) months. I choose this store based on convenience, and i remain a satisfied customer because of their excellence. Very easy to recommend.