Went in for our Covid Vaccine.Ally was professional and very courteous.The store was extremely clean.

I am a pediatric Emergency room physician and came for my flu vaccine this morning. I was greeted by this most personable upbeat person, Josh, who was so sweet and greeted everyone, including his colleagues.He is into film producing and writing and he is going to go far in life - kudos to Publix for hiring talented, kind and caring people like Josh!!!

Everything is so clean, helpers on shelf sticking are very pleasant. Just a great place.

Very nice had the cleanest rest room. Found a great dessert tres leches and found everything I was looking for I even bought some lotto tickets. For some reason the place looked bigger than other Publix. Service was great. Whole store was very clean.

I stop by publix to get some sandwiches for my guys and a young guy David from the deli did and outstanding job getting my order ready. He was very professional. Keep up the good work.

The market is great. one of the best Publix. All thats left is to put the self-service to check out.

I love shopping at Publix. It’s a great place to shop. I just wish that some of the cashiers would focus more on the customer instead of carrying on a conversation with the bagger. Chitchat is fine, but entire conversations that I have to stand there and listen to, not so much a pleasure.

Great place for kids and parents. A lot of food and clothing. Big German influence. In hood

Its always such a pleasant experience. They train their associates so well to be friendly, helpful and knowledgeable. Customer service goes a long way when I choose where I will spend my money and Publix has consistently been great.

Clean, great staff, welcoming. Just like a Publix should be.

Friendly, courteous employees. Clean, great selection of food and produce. Always quick check out.

No real complaints. Cashier, customer service, seafood, deli and bakery experiences have all been very positive. Store is clean and items are easy to find!

TERRIBLE! DELI HAD BARELY ANY FOOD IN THE HOT CASE IN THE MIDDLE OF THE DINNER HOUR, AND WHAT THEY DID HAVE LOOKS LIKE ITS BEEN THERE FOR 6 DAYS! CUSTOMER SERVICE CLAIMS TO HAVE A NEW RULE THAT THEY WONT CHECK PEOPLE OUT WITH MORE THAN 5 ITEMS! JUST SAY NO TO PUBLIX!

Always a wonderful experience at this Publix location. Always fully stocked shelves. Friendly and helpful workers. No long checkout lines to wait in. Clean facility.

Excellent Customer Services. Friendly and helpful staff. Thank you😊 .

Because I live close this is the Publix I frequent. However the last several trips to the deli have been a true disappointment. From scheduling to pick up a sandwich that isn’t ready on time to not following the instructions left. Although the store is friendly I cannot give it five stars due to the deli.

Best Publix Ive been to and a Publix liquor store next to it Woohoo with good sales, dang, wish we had this in Georgia.

Had a bad experience in the 10 & under express line..i did indeed have exactly 10 items, but the lady refuse to cash me out. i only had my dinner from the deli and 4 six packs of tea( i work out in the field as an engineer)it upset me, but what really burnt me as this was a spiritual test i failed. what I mean is, because I was rejected by the cashier, I got in line behind a lady who was having trouble paying for her groceries. its my normal stance for my wife and I had to help the needy, but I was so angry by the cashier that I overlooked the whole karma of it all. In the end I should have paid for the poor ladies groceries, and walked out that I had done a good deed.. but unfortunately I did not. I explained this to the customer service after I went to the car and then came back in still angry. shame on us both.. the cashier who angered me, and definitely shame on me for not taking an opportunity to lift somebody up who needed help ....so sad:(

My store! They are great! Delivery service is excellent and walk-in shopping is great!

Publix is known for their friendly shopping experience. And I will definitely give them that. However you are definitely paying for the friendliness through their prices.And while I am OK with that I definitely don’t want to have to inconvenience myself to have to come back with spoiled produce.So often I’ve had to return produce. Most often and in many cases I end up keeping it because who has time to return $3-$5 but it definitely adds up so be careful of your produce while selecting it.

Always nice and clean. I love the sushi is always fresh

The service and products at this location was excellent. Highly recommend.

Very welcoming staff whenever you enter and excellent customer service. The staff is always willing to stop what theyre doing to help you find what youre looking for, and at check out youre always asked if you found everything ok you were looking for. Clearly publix has put a premium on customer care and service.

Its always nice and clean and very friendly staff. You can find almost anything here.

I like this store. Its clean staff very helpful and very close to me!!

I love the Produce area here. Friendly service. Deli staff could use improvement. Deli workers work hard.

I like shopping here. Lately the parking can be hectic but just spot a open slot and walk its easier than constantly driving up and down.

Great place to shop.The food is always fresh and Im never not satisfied. The employees are kind, friendly and very helpful.

Publix to me ranks tops among supermarkets. They just go above and beyond and in all my years of patronage, Ive yet to meet an associate on duty who didnt act or look like they regretted being employed by Publix...The employees at this particular Publix are no exception...Superb store...Superb associates!!!!

Clean! Fantastic associates and very friendly. We love their blue cheese stuffed hamburger patties.

This Publix rocks. They clearly keep this one very clean unlike South Florida ones. Tons of choices many that are health conscious. A must when in lake Nona. Plenty of parking well lit and easy to find. Great staff too.

Excellent variety and the best customer service that anyone can ask.

I always when I get to Publix the employees are very nice and helpful. The vegetables and meet are fresh and delicious. I like to go there.

The bakery team was INCREDIBLE. I came to them to see if they could get an order of 12 chocolate covered strawberries in under an hour and they made me feel like I was 1. not a bother at all and 2. a welcome part of their morning. The strawberries were ready right on time and were done beautifully. Thank you all for being my heroes!

Service is awesome! But would love to see self checkout options, lines can get long.

Usually always a pleasant experience, kind employees, and fast, smooth checkout.

Its great store but very expensive

This market location is convenient and smaller than some other Publix stores.

My husband and I were looking for the already made Quiche from Publix. Dereck, who works at the Deli, overheard when I said “oh no, they are out !” He nicely approached us and ask if he can be of service. When I told him I was looking for the Quiche, he went to their freezer, got me two dishes and even explained to let it thaw out. What a nice experience! I went from oh no 🙈 to awwwwww 😃. Thank you Dereck! 👍🏻

First time visiting here.. its beautiful

Great selections of food! Bakery staff and check out staff was super friendly

Super friendly staff and are super helpful. They go far and beyond to get what you are looking for. It’s truly a pleasure to go shopping there.

Very clean store and the staff is always so nice! Customer service is perfect here! Definitely recommend!!

Prices are high compared to Walmart, Aldi and wenn dixie. The place is very clean.

Always clean and the employees are very friendly.

Good Publix location. Right off the highway and just before the grocery stores disappear.

Super clean and nicely stocked.Everyone was very helpful and friendly.

What an absolute nightmare of a store. With all the reports of Publix employees contracting covid early on, I have generally avoided Publix since the beginning of the pandemic due to the lack of apparent effort to maintain a clean environment. I decided to try going back to this store for some basics as it is now 2021 and I had thought Publix had their act together by now. I was clearly mistaken as I was unable to find the simplest of things like distilled water. Shelves were a complete mess and disorganized. When I finally settled on what I could locate in this circus, I watched the cashier tip my daughters cupcakes upside down in the container to scan them. The cashier could not have cared less and said I would need to talk to customer service about a refund as she had already processed my payment. Finally after returning home, we discovered that the sub that we ordered online was assembled incorrectly with the wrong condiments and bread. I am so glad that Amazon fresh is available here as I will never step foot in this store again.

Nice, clean supermarket. Friendly and helpful employees too.

Were new to the area and have found Publix Market to have an excellent selection of products but more importantly the staff are incredibly friendly yet professional.

Clean, lots of options to choose from. It has fresh produce and nice employees.

Clean and very good customer service

Bathrooms need to be cleaned....... I blame the managers for not keeping it up. When the store isnt keeping things organized and clean...the manager must be question. The deli..... Sub station isnt clean either

Very helpful people, clean and organized. If youre in town and need groceries, thats where to go

Clearn and orgernise

Too expensive, will go back to Walmart.

Some of my favorite cheese from Velveeta was out. So, will have to wait for the truck to come in. They usually are the ones that always carries it, no one else does, not even the other Publixs stores. Thats all I came for.

A great Publix to shop at. Its organized, clean and well stocked. Employees here are nice and professional.

Great customer service.

Beautiful huge store, friendly service

Went in for my 1st covid vaccine they was very fast had. The store personal was very pleasant.

I cant say enough good things about Publix. They are THE BEST!

Fast in and out, prices a little high but selection is excellent

Always clean best customer service

Great full of everything you ❤

Everyone is always super friendly and helpful. They can usually tell you exactly when something will be restocked.

Its always a pleasure shopping at Eagle Creek Publix 😀

It was nice and clean and everyone was very friendly

Best Publix Period!!!(and they are all gr8)

Great service. Great pharmacy.

Clean and always fresh desserts from bakery!

Deli staff is excellent and does a great job. Extremely friendly. Everything is well stocked. Apple fritters could have a little more apple put into them.

Attention service was delayed for me. Did not pictured it to match the other publix stores. This was at the customer service area.

Nice clean busy store great customer svc !!!

The workers have always been the most helpful and courteous every time.

Brand new store loved it.

Take one star because the employee looked sad and annoyed.

Love this store! Store is immaculate, staff is the best!

They are really great personable neighborhood store. Love the manager!

Friendly, customer centered atmosphere. Thumbs up to the customer service staff.

Not the best customer service at this location

Very clean ànd nice team ..

Publix - where shopping truly is a pleasure. The staff are so friendly and helpful.

Good products and customer service!

Terrible Deli Experience. This is the 3rd time Ive ordered online and this is the 3rd time theyve failed to give me what I ordered. I ordered a sub at 7:15 on a Wednesday evening and the earliest available time is 7:45 to pick up. I show up at 7:30 and its not busy at all. There are 2 people being helped at the deli and thats it.My sub was already prepared, 15 minutes earlier than expected. The instructions said to please put ranch on the sandwich as well as Vinegar and Oil packets. There were no vinegar nor oil packets on the sub, or ranch. So I waited in line to ask why it wasnt prepared correctly. The response was were out of oil packets.Id understand if it was busy, but there was no one in the Deli. This is clearly just a lack of competent employees reading the instructions for their online orders. This is the 3rd time that theyve messed up my online order. Its honestly disappointing that I can get better deli experiences at a Publix in Pine Hills than in Lake Nona.

Best Publix in Orlando! The store manager is the most caring and attentive manager I have ever seen

It’s the day before thanksgiving and in the heart of Covid but they literally had every single thing I needed (except TP lol!) and I had no wait time in line even though the store was packed. Keep it up, you all are awesome!

The cashier’s manager that worked today Sunday 8/16/20 blonde hair dry ponytail is a “Karen”. She is so passionate about manufactured coupons. She would rather you not get the product vs giving you the .50 cents off from the coupon. Publix really picked winner with that one (sarcasm).

Very nice, clean, well stocked. Appropriate use of masks and disinfectant.

Good service and excellent selection

Always a pleasure shopping at Publix

Good store

Love this place

The best publix I have found, really appreciate the fresh meat counter, very clean

As usual... clean, friendly,& quick.

Not the friendliest Publix Ive been to, whether I am dealing with general store employees, managers, cashiers, deli or pharmacy, although I will say the meat department employees are friendly and courteous. I suppose given the current problems surrounding the coronavirus pandemic this is understandable. Store seems clean and well lit day and night. I now use this store frequently but want to try Publix store on Boggy Creek and Lake Nona for comparison.

Love this store

Always an issue with this Publix, mediocre customer service. From the customer service staff (The ones from the lotto area) being more worry about their phones than the customer in front of them or the conversation they are having with other employees. I have to always get my subs on person to make sure they are done properly, if I order online there’s always something missing or is not done correctly. Even the pharmacy service is horrible, do not help customers when ask for something. There answer is dry and without a care if all my needs where taken care of. I wish there were other grocery stores around, cannot wait until Bravo opens!!!

The best Publix I ever been to. Super clean and displays of products is nice to the eyes.

Picking up food for someone