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CraigCat Compact Power Boats
4333 Silver Star Rd #100, Orlando, FL 32808, United States
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CraigCat Compact Power Boats
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Da
Review №1

Be aware of salesman Eric. He cursed out my driver who picked up and delivered merchandise for this company. I called him myself and he screamed on the phone like the boy that he is. Ive been in sales and have run my own company for years and this is unacceptable.

An
Review №2

Bud Craig had a dream as an eight years old. He invested a lifetime into making his dream come true. Bud and his family have just celebrated their 30th CraigCat Anniversary. Our only regret is that we did not buy a CraigCat sooner. There is no better way to enjoy adventure and exploring on water. This unsinkable power boat enables you to come ashore essentially anywhere. The CraigCat sells itself. The bonus is the direct access to Bud and his family when you purchase your freedom to everywhere water. They are down to earth and involved in all daily aspects of their successful dream come true business. Erik Craig is a mechanical wizard who generously shares his experience with all new CraigCat owners. We have discovered a whole new world with our CraigCat. Its compact size (11ft by 5ft) makes storage easy. For insurance purposes, it is an open motor and far less than PWC. We considered a PWC but the efficiency, affordability and ability to reach our destinations DRY was an appeal we could not ignore. We challenge anyone to create your own personal comparison chart to recognize the overwhelming pros of CraigCat ownership. Thank-you Bud for dreaming big...we are loving this ride!

Bi
Review №3

Just way too much fun! Ive had my CraigCat for a little over one month now, and its the best ever. I love kayaking, and this boat gives you the sensation of being in a kayak but with the ability to go great distances. It doesnt draft much water, so you can get to places bigger boats cant. Weve found so many remote islands that are great for fishing and diving. Its like a Jeep for the water!Its super solid on the waves, with no flexing at all. Its easy to clean, and handles effortlessly. The joy stick steering is exceptional. Almost all boats will pull hard to one side if you let go with your steering hand -- not this one. You can let go of the joy stick, even while turning, and it holds its course, so you wont fight the motor torque all day -- great design!The gas mileage is exceptional. I have the 30hp Evinrude, and you can definitely run all day on six gallons. The map below was my most recent round trip from Key Biscayne to North Key Largo with two people on board -- plus Captain Rosco! We left at 8am and returned at 6pm -- all on five gallons. Ive also done two long trips on the ICW on less than two gallons. Youll definitely run out of light before you run out of gas.The bimini top is a great plus. Ive never used them on previous boats, as theyre a pain to snap to the windows, and then its difficult to see when you must look through a windshield full of salt spray. Just pull this one forward and clip, and it greatly cuts down on the hot Florida sun.Its also great for fishing. You can stand on one of the pontoons, and the boat wont tip to the side.The boat and trailer weigh less than 800 pounds total, so it tows beautifully. Youll forget its back there. Its so light that I can manually wheel it in and out of the garage.Its the coolest ride on the water -- but its not just my opinion. Youll get stopped at every dock, red light, gas station, and waterfront restaurant with people asking about the boat and asking to take photos. I even had someone exit the highway and follow me to a red light to ask what kind of boat it is. Youll get honks, waves, cheers, and thumbs up while on the road, and youll get people waving you down from the shoreline to ask about it.I have absolutely no regrets about this boat, and if it were to get stolen, Id replace it with the identical one without a second thought. I just cant say enough good things about it. So if youre still thinking about buying one, get off the fence -- and on the water! You wont regret it.

G
Review №4

ABOVE AND BEYOND 5 STARS!My wife and I recently retired after 25 years of teaching high school, and we went searching for a boat. My wife came across a Craigcat tour of the Indian River on the internet, and we booked it right away. We went out in rainy weather with a slight chop across the Intercoastal, and the Craigcat performed awesome. It just flat out flies across the water! We knew right away we had to have one. After visiting their website, we saw the Tahitian 25th Anniversary model, and knew that was the one. We called Craigcat, and unfortunately, the Tahitian 25th Anniversary was in 2018. At this same time we found and bought a 2018 Tahitian model out in Texas with less than 20 hours on the motor.On our way back from Texas everywhere we stopped people would ask questions, and some would take pictures. It took us a half hour to get out of a Walmart parking lot! It seems that once you see one, you immediately want to ride on one.As we were going through Orlando, we stopped at the Craigcat dealer and met Eric Craig and Taylor. Even though we had not purchased our Craigcat from them, they treated us like we were their most valued customer. They were extremely knowledgeable, friendly, and helpful. They took the time to answer our questions, and give advice. We never felt like we were not important. Im sure we were there over an hour or more. We left feeling like we had just made new friends who were passionate about the craft that they produce, and willing to share their expertise with anyone. Thank you both for all your help. You guys are awesome! Eric, thanks for the Craigcat hats. I lost mine on our second voyage on the Peace River, so I would like to order another one if I can. We love our Craigcat, and cant wait to get back on the water.

A
Review №5

We picked up 2 commercial cats this weekend to rent out. Eric accommodated my custom build and finished build before anticipated due date. Pick-up was great. We had an excellent walk through and every thing was delivered as promised. Spent the weekend in Jacksonville water testing before returning to Georgia. Performance exceeded expectation.

RA
Review №6

Recently purchased a Craig cat from a private owner that had originally purchased from dealer. We needed some additional advise, parts and information. We stopped in and spoke with Eric Craig and received all the information we needed and then some. Purchased the items we needed and plan to purchase additional items in the future. Eric was exceptionally helpful and knows his boats! Thank you Eric for all of your help! Love our Craig cat!

Ch
Review №7

Took a chance and bought a Craig Cat powerboat without test ride... What a great boat and Great time our family had this past week on the lake in Northern Michigan. Was worth the risk, did not disappoint.Thanks to the Craig family :-)

Ro
Review №8

Those boats are awesome! Very user friendly Safe, comfortable and stable. They would last forever and you could make a lifetime of memories! 👍😎🤣

Ro
Review №9

Erik pays great attention to detail and definitely is an expert on his own products! From basics to custom work, Erik can guide you in the right path to having one beautiful sea warrior!

Fi
Review №10

I absolutely love my Craig Cat. I purchased mine during the happier new year sales event and I couldnt be more happy. I saved a few grand for a fully loaded Catch-It and received a free trailer as well as a 10 year extended warranty on my Evinrude engine. The boat has preformed so well and getting it in and out of the water is a breeze. Extremely stable, I go out fishing early morning with my dog and it has no problem with balance. The sales staff was more then flexible with extra accessories

ph
Review №11

My family and I were recently coming back from a vacation and seen a CraigCat on display at the Orlando International Airport. This wasnt the first encounter we have had with these boats. It was a reminder how much we were interested in them! So we called up Craig Cat to see if we can stop by the show room and get some more information. They said they welcome us to stop by & that they also offer test rides! So the following weekend we went in and spoke with Erik Craig. He was extremely helpful and informative. He got us out on the water and for a ride, and within a few moments of that boat ride, I was sold. The cost and ease of access of the boat make it true that this boat is the boat that we will end up using the most! With little maintenance and a boasting 10 year warranty on the engine we couldnt be more happy with the decision of the E2 ELITE Tahitian Model. Maybe in a few years we will get another one for our children to enjoy!

So
Review №12

Our first season with our E2 Elite is about to close, we had a wonderful time with the Tahitian. The ride is fantastic, towing makes for quick adventures as well! We go everywhere with our boat! We love it Thank you craig cat!

Mi
Review №13

We received our CraigCat on Sunday 10/16/16. Boat was supposed to be delivered on Saturday but because of all the road closures in NC post hurricane Andrew, we got it on Sunday. Erik Craig delivered the boat himself and even with all his long hours on the road, he was the nicest person ever. Pleasant and mannerly. Erik took time to give my wife and I a tutorial on the the boat, motor and trailer, its use and maintenance. Registering the trailer took longer than the purchasing, but we were able to contact the staff with one phone call and no wait for extra paper work. The staff was helpful and understanding. This was our first boat and first trailer. The boat was easy to launch. The ride was everything we expected and more! The videos on YouTube come short of capturing the excitement of driving and being in the boat in the water. So much fun! Made us proud to order from a company like CraigCat everything is high quality and designed and built in the USA! No hype just really great product! Could write on forever, would recommend this to everyone! Awesome company!

Jo
Review №14

Great experience! Very knowledgeable staff, with a family oriented atmosphere. From the moment I walked in, I was treated like their number one customer! They were very helpful and friendly, and they have an awesome product, it sells itself! They customer service is just an added bonus! I highly recommend not only the product, but the entire craigcat experience, from walk-in to taking your boat home! Awesome!

Re
Review №15

Logged hundreds of hours on our CraigCat. Its capabilities are endless.. Makes boating simple really. if you love to boat, you should own this boat. Its fun and easy to use

Ch
Review №16

I live in Wisconsin and the first time I drove a Craig Cat was on vacation in Florida. I will tell you it was an absolute blast. I was so impressed. When I got back I order a new Tahitian model. Due to Wisconsin weather I did not get a chance to use it until May. I ordered mine with the kicker speakers and the cooler wings. When I got it out, what a great time. Fun to drive, comfortable to be on for hours. It is probably the most fun you will have with your clothes on. Wife loved it. Bud and Eric were great to deal with. Great communication, answered all my questions, and delivered a great product. If you want to put fun back in your boating, I highly recommend a Craig Cat.

Ro
Review №17

To Eric and Dad, Just want to thank you for my Craig Cat (Catch - IT) Your service is outstanding. Really enjoy fishing off from it. My wife enjoys it also when we joy ride. Does create alot of looks and where did you get that? Thank you again, Robert V Walker

Ju
Review №18

This was one of the best Purchases Ive made in a long time! I was looking for a small boat to take out fishing with my son and this boat is so much fun. It is very easy to take in and our of the water and make fishing enjoyable. Thank you Craigcat

Fr
Review №19

I stopped in today and talked (at some length) to Bob about possibly purchasing a Craig cat. I found him to be down to earth and relatable. I’m an average guy with an average job and found his honesty and frankness admirable. Still considering the purchase, will do a test drive first if I make my up mind to purchase. I am a Florida native growing up in Orlando, but moved slightly North to get out of the city, but believe in supporting local, American owned business as much as possible. Let the stuck up preppies go some where else.

Ro
Review №20

Very friendly and knowledgeable. Great product

Al
Review №21

My name is Mark, I live in Orlando and have wanted a Craig Cat for 8 yrs.I took the tour in Mt Dora and was so Happy I ordered one from Eric and his Dad. I have been riding Jet skis since 1995 and never had a boat. In two months I have put almost 70 hrs on my Craig Cat. The only issues I have had have been self induced. Eric has been so helpful each time I mess some thing up. Great Service, Great people.

Aa
Review №22

Amazing experience! The staff was extremely accommodating and their products are even better. I was not comfortable going into this boat buying process, but came out with confidence. Thanks to the great people at CraigCat! Thank you!

Da
Review №23

We absolutely love our Craig Cat! We have the first Craig Cat in the Turks & Caicos and its perfect for us. Other people love it too!Its all about fun. But it handles itself in chop better than any skiff or small boat alternative.We love the setup, we get on and go, swim on and off, setup our coolers, and run around all day.

Jo
Review №24

I normally do not take the time to write a review on a product, but I had to for my CraigCat. I have owned many jetskis in the past and I decided to try something new with CraigCat and I am so glad I did. This boat is so versatile and offers so much more than any other small watercraft. If you have never been on one, I highly recommend you try it!

la
Review №25

It was an awesome experience. The people were right very helpful. By the time I left I really felt like I knew the boat. I highly recommend

Jo
Review №26

Recently purchased a used 2013 Catch it model from the Orlando office.Eriks knowledge and accommodating attitude was a breath of fresh air. Both his father and mother spoke with us as well and were very helpful during the buying process. My daughter and I have spent every weekend out on the local lakes and rivers with our craigcat since purchasing it. Its a very well built and excellent performing little vessel. The simplicity of launching, towing and storing it in my garage cannot be beat. I cant remember the last time we had this much fun on a boat. Thanks to the Craig family for a great product!

Ji
Review №27

Me and my parents went to the Orlando showroom and were blown away. We met the whole family from the owner to the son. Great service great people and great Boats.... We r now members of the Craig Cat Family!!!!😎😎😎🤟

Ja
Review №28

We have owned our CraigCat for two years. The ease of towing the boat allows us to use it in New York in the summer and Florida in the winter. The boat barely impacts the gas mileage of our Honda Odyssey. The convenience of taking the boat north and south has eliminated the need for additional watercraft. Whether we on plane with the wind in our face, out exploring new waterways, or just a pleasant ride in the evening the CraigCat is perfect. Wherever we are, be it the Withlacoochee or Silver River in Florida, or enjoying Lake Champlain or the Finger Lakes in New York, our CraigCat E2 Elite makes the day out special.

Ta
Review №29

I have been around these boats for close to 12 years and I just cant get enough! The Craigcat offers all the great things bigger boats have, the ease of access factor coupled with amazing design these boats have endless potential and am proud to be an owner.

J
Review №30

Great service. Excited to get our new CraigCat! Eric was very informative and took his time with us. Brad was also very helpful on the phone. Thanks to the CraigCat team!!

Ca
Review №31

The craigcats were awesome. The channel on lake Dora was so beautiful. It was great fun. We went directly to Craig at and bought one!

Mi
Review №32

Awesome! Enjoyed talking with the owner about this amazing water craft.

ct
Review №33

To the folks at Craigcat! It looks like an exciting boat. I would go electric. BUT, let me point out to you about your thanks to GOOGLE for the platform. In todays mass media and social world you have to deliver on the customer service aspect as well the great product! I feel I am one who makes up my own mind but all of these comments would have me arrive in your show room with a skeptical thought. I have been in customer service my entire career. Social media can make or brake you even with the great fun product. Please give this some thought!

Pa
Review №34

Last summer, my family and I took a day trip from Tampa to Mount Dora, FL to take a CraigCat Tour, partly to enjoy the outdoors but primarily to check out the watercraft. Needless to say we had a blast. Every member of the family truly enjoyed themselves. I was amazed at the simplicity of the machine, which allowed everyone to quickly learn how to navigate and handle the CraigCat. You can go fast or slow, get wet or stay dry. We live on a lake in Tampa and already have a jetski, which some members of the family are hesitant to use. I think the CraigCat has a much broader appeal and can be used by many different riders with different agendas, so I finally pulled the trigger and bought one. The Craig family provided a nice, no pressure atmosphere to get to know the boat better and made the purchasing experience very stress free. Check them out. I am sure I am going to get lots of looks on the lake this summer. Patrick, Tampa FL

Br
Review №35

We rented one and took and tour and were hooked. I never saw all the reviews till after we purchased one. We had a great experience no problems at all. all dates promised were met and they were very helpful. After we had it two months i called Erik to get some parts and again couldnt have been a better experience. We love the ride and are really enjoying it. Highly recommend the Craig Cat and the staff, were are having fun !!!

Jo
Review №36

HORRIBLE customer service, I was inquiring about the motor size and speed, when the guy (bob) cussing and yelling at me and hung up on me. VERY rude, VERY unprofessional. I WILL NOT be doing business with this company nor will anyone I know. What happened to the days of taking care of your customers, and the customer is always right? I was only inquiring because I wanted to buy. EVERYONE I know can attest I am NOT a window shopper. Im a buyer. Looks like they will NOT be getting MY money. Im sure their competition will be happy to have my money.

Va
Review №37

Stopped by the showroom in Orlando after taking a tour recently! Ill be a Craigcat owner soon! Love these boats!

Fr
Review №38

Excellent platform for shallow water rescue. Some experience required: charts, seamanship, waterway courteous conduct. Dive platform under specific weather conditions.

An
Review №39

Awesome watercraft that my family and I love. The staff was super helpful in answering all my questions and creating an incredible customer experience. Cant say enough great things!!!

Al
Review №40

Erik Craig, is very great sale person. he was very friendly on the phone. the boat ship on Friday and i got it on Monday. he help me pick the right electric boat to get. he help me not to get the ez 2 top for my boat because its not worth getting for my boat. he send me all the documents i need to register my boat in MAthanks to Erik

An
Review №41

These Craig Cats are amazing! They are a ton of fun and extremely versatile. Anyone that enjoys being out on the water should own one of these.

je
Review №42

I was looking at buying one of these but after seeing a owner call a customer a idiot I changed my mind. No matter if you disagree you still don’t call a customer a idiot. Shows a lot about that person and the way he runs his business.

Ge
Review №43

First I would like to apologize to Eric and the other staff that witness my disgust and anger I apologize for my less than civil conduct. I would like them to know that I understand and have empathy for them.After reading the negative reviews about their owner and hearing from them about their owner less than stable mental issues I would like to say that I am impressed that CraigCat has done as well as it has and I am sure it is because of their effort an diplomacy with the customers.I would urge them to demand counseling and anger management for the owner for their own safety and Sanity and in the least make sure he has no dealings with customers as it is apparent that he is a rude obnoxious self centered unreasonable bully who will and has driven Away business.I regret that this whole incident took place for you and also for myself because I sure needed a trailer.Hope you have a better tomorrow

Sp
Review №44

Absolutely love my boat. Eric helped me with a few moods. Couldnt be happier. Best boat for the money.

Pa
Review №45

Love, Love, Love our new E2 Elite CraigCat! We use it mostly on Hilton Heads inter coastal water ways. Weve also towed it with our Murano up in the mountains to Lake Blue Ridge without any worries. So much fun!!!!

Da
Review №46

Excellent staff. All questions answered thoroughly. Erik knows his product inside and out. Very professional! Made it easy to decide to purchase. Looking forward to my new Tahaitian.

Li
Review №47

I laugh at the bad reviews that I read after my visit. I went there to humor my husband. To be honest I was perfectly neutral about whether or not we bought one. We’ve had boats before and they seemed to be more of a hassle than they were worth...and then they let me drive a CraigCat. So much fun!!! The beauty of being close as close to the water as a kayak, but the speed and grace of a boat and you aren’t stranded miles away from home wondering how you are going to get home against the wind when your arms are exhausted. It’s just a fun vehicle that I can totally see us using more than we used our boat. Now I’m bugging my husband to get one.The owners were not rude at all. Very relaxed and very real. To all the naysayers in the world, I remind you: the world is your mirror. Maybe they were just reflecting what you project?***UPDATE*** We bought one!In spite of a tropical depression and bad weather my husband made the 6 hour round trip to pick the CraigCat up. SO MUCH FUN!!! This is a boat we can use easily in our canals, and it’s so light and easy to handle that taking it in and out of the boat ramp is no problem. I never would have thought that I would ever be writing this review, but I feel compelled to. The fun of boating without the hassle. This is it!

jo
Review №48

We just love Craigcat. Craigcat is one of the most customer oriented companies, and their boats are a blast!!! Everytime we go there we are treated like family. I would highly recomend Craigcat to anyone. 👍

ch
Review №49

You can totally trust Eric, Evana, and their team to provide you excellent customer service!!! Just purchased a 2017 Craigcat E2 Elite with some accessories and had it delivered, it was a great experience! All were very helpful throughout the whole process. The boat is everything i expected and more. Great product and they keep improving it every year. It is easy to own, trailer, launch, recover, store, winterize, add accessories, and use.

im
Review №50

My family and I went on a craigcat tour a few years ago. The experience was incredible its a perfect fun for all boat and thats why we made the decision to buy two of them! We recently got The Florida Gulfstream which is their newest, and a keywest model. Both get tons of looks and draws quite the crowd

Ji
Review №51

Very Pleasant Experience! I went to the showroom and saw the different models and accessories then went for a test drive. Needless to say I bought an E2 Elite and have had it for a couple months now. Love my CraigCat!!

La
Review №52

Amazing customer service from the moment I gave them a call! The staff is amazing and answered all the questions and concerns I had, they even took me out on a ride on one of their boats!

Sh
Review №53

We love our CraigCat! Everywhere we boat we have fun and turn heads! Thanks!

Ro
Review №54

Fun toy...But, In for service 6 times in the first 9 months, 3 electrical, 1 at home electrical, 2 impellers, a thermostat, and each time having to listen to a crotchety old man that made my girlfriend cry with his screaming and non-stop cursing and claiming he was doing me a favor by fixing his defective boat. Robert Craig takes all the fun out of his namesake boat. And only 34 hours on the boat!Follow up. So the son Eric thinks its a good idea to call and curse me out this morning over my review. Eric was not present when his father yesterday cursed me out, and even charged towards me when I responded. Yes, they have corrected the problems, but always with a stream of angry yelling and cursing. I have never experienced anything like this. This, by the way, is the first review I have ever posted in my life.

Bi
Review №55

I called and talked to Eric about a bad steering cable they said wasn’t under warranty, boat still under warranty, told him guy that worked on it question the design, he came unglued using all type of cuss words told him I didn’t like being talked to like that. He said he didn’t give a F.... what I thought and F.... you and hung up.Called back later to talked to his Father (Robert the owner) and got cussed out worst.I was in business for forty years and never had a conversation like this.The boat is a lot of fun but no product is any better than the people behind it.Bill ReslerHe prove my point how I was treated, was not upset about the cable as I getting cussed out by both owner,He said they change the lubrications to lVasaline instead of grease on both end, I greased this boat regularly, only probably go thirty hours on way to uncomfortable to put more.I would not be upset if I was talked to in a calm manner when it comes to equipment there several opinions and if you have a different one does not make them a idiot. Treating a Customer like this does.Bill Resler

Mi
Review №56

The owner is the most Rude Fowl Mouthed Person. Completely ignorant. I would not spend a dime with this company. I can not believe how many times he said the F-Word. Very Sad the way he talks to people. Shame on him. What goes around comes around .

Ea
Review №57

I ordered a craigcat and my wife and I fell in love with it. Unfortunately, it feel off a lift and was trashed in salt water. I have never experienced such customer attention anywhere. Trust Bud and Eric to do what is right for their customers. They are people you want to deal with at any time.

Da
Review №58

Extremely RUDE, disrespectful over the phone would never refer this place to ANYONE.To anyone thinking about doing business here DONT unless you prefer to be talked down to...

R
Review №59

CraigCat is a fantastic small boat with big wave jumping power and all around fun! Great Fathers Day Gift!

bu
Review №60

I was ready to buy the boat, I’ve had 24’ center consoles, 21’ curry cabins, just wanted something to buzz around the lakes in. The owner barged into the conversation I was having with a young gentleman working there, shooting his mouth off about all the attributes and I asked something on the Bimini frame”you don’t stand on this do ya?”, and he bit my head off! Started in on the insults, called me an amateur boater, and few other remarks. Christ what an A—hole! Think I’ll go spend twice the money elsewhere! Imagine what an ass he’d be if you had a service or Warantee issue? Do yourself a favor GO ELSEWHERE!I called back and spoke to the youn man, tried to explain, all I wanted was an apology, he said they were having a bad day, told him of the review, which I could have gladly recanted, and he started in on me too, his insults are not fit to print. Too bad looks like a fun boat, maybe sales training would be a good start. An apology would be acceptable too, and I still would glad to recant this review. If you want it that bad, maybe your first question ought to be “How’s your day going?”

Iv
Review №61

I worked for Robert Craig and his family I have to say that after having witnessed the way they treats people and not to mention his customers I will implore people to look for other solutions. He is disrespectful and a Con Artist and really needs to learn business ethics instead of cursing everybody out the door. He is the biggest 2 faced person i have ever met, he says his boat is the best thing out there and it really isnt.PS: Just by criticizing the boat he wont sell it to you cause youre not worthy of owning one

Ja
Review №62

There is no other boat in the world like a CraigCat! We love it! Thanks to the Craig family for all they have done to make playing on the water in our cat possible!

Je
Review №63

Awesome product! If your boat enthusiast then you need to check Craigcat out, there sales team is very knowledgeable and professional..Highly recommend!!

Ri
Review №64

Just bought the new Elite 2 and its a blast. Eric was very helpful in going over all details of my new new Craigcat. Try one.Regards, Richard Rand

Br
Review №65

Love the ride! Great product! Friendly & helpful staff.

el
Review №66

I purchased a new fully loaded craigcat key west edition almost a year ago. I have not written a review prior, because I believe a very important part of a large purchase is how the company backs their product.First of all, I love my Craigcat, and it is perfect for me heading out into the bay either by myself or with a friend. The boat itself is built like a tank and their is not a single rattle when going through large chop. Another problem I have had on all of my other boats is that lights will always go out on it. This one has never had a problem and I dont expect one.I have had two minor cosmetic problems with the boat since I have bought it (didnt impact using it). Each time Erik Craig has sent me new pieces to replace it. I really appreciate that he seemed just as concerned about the minor flaw as I was. The Craigs take great pride in their product, and they should!I had been considering purchasing one of these unique and versitile boats for a number of years, and my only regret is not buying one sooner. Thank you so much for making a great boat and providing great after market support! Elliott T

Ro
Review №67

Staff very helpful with info about their products and services....a pleasure on the phone

Ri
Review №68

We purchased a 2014 Craigcat Elite and enjoyed the craft for the first 18 months. Since then we have experienced nothing but problems. First the steering cable rusted up even though we kept it oiled and covered. Had to replace the steering cable. Shortly after the repair, Craigcat offered a cover for the steering box. When I called the office I was offered no assistance with the rusted cable. A few short months later an email was received advertising a steering box cover for 50.00. I invested in the cover. This tells me other people experienced rusted cables Then the GPS went out. Again no assistance when calling the office . Replaced the GPS .Then the engine problems started. The craft broke down 3 times and had to towed home. Took the craft in for warranty work several times before the engine seemed to be running properly. Had good luck for 6 months and now experiencing same engine issues. Engine runs for 5 minutes and then shuts off and will not restart for several hours. Have also replaced the gas line and gas container. Also use 90 octane gas. We only 91 hours on the engine - as the craft is not realible - neighbors were always on call for a tow. We have two paddles affixed to the craft so we can paddle home when are still close by. Theres a reason for the 10 year warranty on the engine - you will need it. Again the office did not respond to an email asking if I could return the craft to the Orlando office for engine repairs. Recommend you reconsider any decision to purchase a Craigcat. Not realiable.Erik, I wont join you in your name calling tactics. I would suggest you enroll in a couple customer relations classes. If you search your records, I have contacted you with every issue that has been encountered ......steering cable issue, GPS going bad, initial engine problems (and yes I have taken the Craigcat to the authorized Evivrude dealer) and yet the Craigcat is non-operationsl ready again. And I did contact you via your website contact us option with regard to the latest engine problem - detailing the history and current problems and received no reply to my request to return the craft to Orlando for repairs. To be honest no one has any interest in working on the ETec. Several techs have suggested swapping the ETec for Mercury. Have a good day.

Jo
Review №69

There are multiple design flaws within these pontoons. I was really considering buying 2 of the E2 Elite with a 30 HP ETec, but 1 problem that all these boats have, is you can NOT tilt the motor to get on plane because the owner is so stubborn and hard headed, and unwilling to take constructive criticism on his design that would fully improve his boats. The pontoons in the hit the weed guard. I told the owner I would cut the pontoons in the rear at a 45° angle, and he got SUPER PISSED! I also requested no plastic rod holders, I want all stainless steel, ( nope! Nope! We cant do that!!) The owner is very hard to do business with. We will not be doing business with Craigcat

Jo
Review №70

Owner is rude.

Ja
Review №71

I never thought boating could be so easy! We love our Craigcat!

Ma
Review №72

The help I received from people at CraigCat was wonderful. I had a problem with getting a title to my trailer in NC and they went the extra mile to help me, even calling DOT. Thanks.

Me
Review №73

Pretty neat boat! Eric was awesome!

Ma
Review №74

Two years ago my wife and I rented an odd looking boat at nearby Lake Chatuge and experienced the most fun we have ever had on a lake. If we weren’t flying around at 20mph and sliding sideways on water during extreme turns we were pleasantly cruising at 8 mph admiring the lake scenery. Consequently, we knew we had to have one and flew down to purchase a CraigCat in Orlando. We got an Elite2 with a very reliable 25hp Evinrude E-TEC engine (with free 6 year warranty) and looked forward to our first boating experience as owners. Delivery in Orlando was easy and hassle free. All our operation questions were addressed promptly and support since purchase has been exceptional. In fact, it has not only been very economical to own and operate but also trouble free. First of all, it doesnt need a costly boat slip as it fits in our garage, it is easy to tow anywhere and is so light gas mileage doesnt suffer when it is behind our SUV, it never needs an expensive winterization and you never have to mix oil and gas (just periodically add oil to the reservoir in the motor) and most of all, on average, it operates on about a gallon of gas an hour

Er
Review №75

I have never been so offended in my life. The owner cursed at me with extremely profane language (14 times) I was shocked and left their showroom on the 14th curse word. I cant understand why anyone would purchase a jet ski alternative from him.Based on the other complaints...he is true to form :(

66
Review №76

Very rude over the phone. Terrible customer service.

sh
Review №77

Never wanted a boat because of the work involved, but the Craigcat is SO much fun and almost zero work. What a great design and built with all top of the line materials. The sound system is outrageous and its great to have the bluetooth. (The sound system isnt what sold us on the boat but it is another example of the superior quality of everything on the Craigcat. )Insurance on the boat is extremely low because the darn thing is so safe and cant sink. The Craigcat is very easy to get in and out of the water, and in and out of the boat, very comfy seats, extremely easy to operate and you will have a huge smile on your face as you glide across the water. If you have a chronic or life threatening illness, this will be your therapy boat because it causes pure enjoyment - whats good for the mind is good for the body. That being said, anyone of any age will absolutely love the Craigcat. We do! Just try one and youll be hooked too.

Ti
Review №78

Thrilled beyond words with our brand new 2016 Craigcat Catch-It Key West Model. We drove from Kansas City to Orlando last week and picked it up. Bud, Erik, and Evana were fantastic to work with. Everything was ready as promised and the walk thru of the boat was very comprehensive. We took our new Craigcat out on the most crowded reservoir in KS on a hot busy Memorial day weekend. The water was pretty rough with a lot of really large boats but the Craigcat stayed true and comfortable running over the 2-3 foot waves and wakes and I always had the feeling of complete control and confidence in the stability of this exceptional craft. I was amazed at the responsiveness of the motor and steering in less than perfect conditions. I have owned an 18 foot Deep V Fish/SKi and a 20 pontoon boat in the past. For my money in those conditions I will take the Craigcat everytime. We also spent 6 hours that day crappie fishing in comfort, and almost as much time it seems answering questions from amazed boaters including the water patrol. A quick swim in the lake and my wife Cheryl and I were able to effortlessly reboard the Craigcat. This is a great company folks that cares about the quality of their product and the safety and satisfaction of their customers. Many thanks to the Craig family!!

Jo
Review №79

DONT DONT deal with them. Bud and Dave, Managers screamed at me via Video Relay Services with bad words. I was shocked how they deal with Deaf people. PLEASE do not support them at all. Thanks

Am
Review №80

My father called and spoke with i believe a David or Eric Craig today and never in his life has he been disrespected while trying to buy something like he has today! After speaking and coming to what he thought was an agreement on one and asking about the warranty since he is in Miami this man started to insult and say who does he think he was speaking too and to never speak over him again and went into a screaming match with my father ! This shows a lack of respect and a lack of professionalism ! We will not be buying a Craig cat from them or from anyone as I never wish to work with this family !

Ge
Review №81

Buying a boat long distance can be a scary proposition.But not this time.I ordered my Craigcat Elite 2 from Mr Erik in Florida.He walked me thru the electronic sales order, guided me thru the process and made purchasing this water craft easy.Every time I had a question he answered them thru email, we maintained regular contact, thru out this process.Long distance delivery was arranged to eastern Oklahoma. I was informed of delivery date and time, and delivery was flawless.My Craigcat was in perfect order, the additions I ordered were spot on.I guess what really mattered to me was was dealing with a company, and it was long distance, that did what they advertised and said they would do.And they did! I would do business again with Craigcat in a heartbeat.

Ir
Review №82

See full review under Mitch Soba! Awesome company!

Br
Review №83

Based on the owners response above, i would never buy a boat from these douchbags. What a patheic excuse for a business owner, calling your customers idiots! They are the reason you are able to make your opening BS pat yourself onn the back remark... Hope you bankrupt...

Ch
Review №84

These people are the most ignorant people I have ever had the displeasure to deal with. Eric, the salesman didnt want to wait until 12:30 for an appointment I had made for a Saturday in Orlando, so he called and tried desperately to cancel. When I called back to let them know we could make it, Bud, the owner cut me off and started cussing at me then hung up on me (clearly because he too was ready to leave on a Saturday at 11:30 rather than honoring an appointment and staying until 12:30). I tried to call back and this time no one would answer. DONT BUY THESE BOATS... these guys will NOT be around long. Its no wonder that they havent grown in 10 years. The engines are warranted but no one will be around to honor any warranty of foix your CraigCat.

ch
Review №85

Boring. cheap looking

Br
Review №86

A one of a kind boat with a one of a kind staff!

Mi
Review №87

This place is a joke,Vice president ERIC has the knowledge of a 6th grader, Rude on the phone like someone at a gas station, You cant buy parts, And will tell you that you cannot rebuild one ? any boat can be rebuilt, threatened me that it was unsafe to do and better off buying a new one, I guarantee my cat will look better than any they have ever designed and it will name it SLAM CRAIG and post pictures so they can steal my design !! just to prove a point.

Da
Review №88

GREAT CUSTOMER SERVICE & PRODUCT!

Gr
Review №89

I called to ask a question about the engine and BOB did not even allow me to finish my question, he started With an F word started screaming telling me to go F myself and I’m not a real customer and hang up, I called again to see why I was treated that way over a question that I did not have the chance to finish, BOB-told me to go F myself again, I’m not going to say anything, just Read the way he replies to bad reviews, very rude unprofessional guy that needs Mental help

St
Review №90

BusyGreat boats

Information
62 Photos
90 Comments
4 Rating
  • Address:4333 Silver Star Rd #100, Orlando, FL 32808, United States
  • Site:http://craigcat.com/
  • Phone:+1 407-290-8778
Categories
  • Boat dealer
  • Boat builders
  • Boat repair shop
  • Marine supply store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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