Awesome customer service! Curtis promptly responded to all questions and was happy to help. I bought a roll up door from a fire truck for the front door of my tiny house. It ended up being too short, so I bought another of the same door from yall and patched them together. Both orders were received quickly and undamaged. Thanks guys!

Thanks for your kindly assistance for my special case. Your business is a trustable with excellent customer service.I will shop on your web if any needs. Wish your business with prosperity.

Purchased salon equipment from these guys, they are AWESOME! They are extremely helpful and honest. I cant thank you enough!! I love my new chairs!! :)

Shawn and his family are always great to work with. Fair prices and great service.

Southern Surplus is great! Had this hard to find part, that Dealers told me was unavailable. I was thrilled to find it here and with the price. Thanks, Southern Surplus!!!

I had a great experience dealing with this company. I would recommend doing business with them and will do business again . Thank You. Owner of Diamond & Gold Mine Outlet

I purchased a $3000 commercial oven from Southern Surplus aka Business Equipment World in August. This was to be shipped overseas and they were inform of such. In the beginning the transaction went well. They sent me a video of the oven operating and they delivered to my freight forwarder on time. Upon arrival, the oven was put into dry storage until our kitchen was complete. In early November we connected to oven. The oven has a touch screen. The video they sent me was only a short several minute video. When the oven is first powered on the screen does indeed work as depicted on the video. The problem arises when you actually USE the oven and run it for an extended period of time. The touch screen no longer works and you cant even turn the oven off. I sent BEW a video of the malfunction that clearly show the problem and the same asset tag number that they shipped to me (proving it was the same oven). I worked with the oven manufacturer and determined the touch screen was bad. The part is $1500.00, `1/2 the cost of the oven. I contacted BEW and explained the situation. Even though the 120V Gas oven was strapped to the pallet in storage and not plugged in, I did recognize that some time had past since the sale. This coupled with the fact that you have to actually use the oven for some time before the problem begins lead me to believe that BEW simply missed this in their testing - an honest mistake anyone could have made. However this is where the honest part ends. I offered to split the cost of the part with them as the oven was guaranteed working. They did not stand behind their equipment. They hid behind some 30 day policy that is not listed on my invoice. They clearly know they shipped me a broken oven and yet they refuse to even split the cost of the repair with me. I recommend you do not do business with them. If there is a problem after the sale they will look for any reason to not spend any money to make things right. I find this to be an extremely dishonest practice.

Thank you so much Southern Surplus for finding and supplying the small part allowing our business to continue printing with our Kodak Commercial printer.Your response was so fast & efficient.Sleepless nights worrying about it were avoided.I cannot thank you enough.Helen A2Z Weddings in Sydney Australia.

My forklift has never ran better