This is the easiest company to work with and the highest level of customer service I have ever experienced in any industry. I am a Texas lawn treatment company and I have been ordering parts and equipment from Sprayer Depot for a couple of years now, but just recently was in the market for a custom built spray rig. I shopped around a little bit and talked to some different companies, but ended up hiring Sprayer Depot to build it for a few reasons. #1 their price was competitive and #2 they were extremely detailed in all of the components they were going to be using to build it with, the price for each of those parts and then the labor to weld and put everything together. No other company I dealt with sent me a detailed breakdown on pricing like this. I worked with Brandon, who knows the ins and outs of spray rigs and whos customer service is unmatched. The team at Sprayer Depot designed and built the rig and then sent me pictures of everything to make sure it was what I wanted. There was one thing about the hose reel stands that I wanted changed, but wasnt going to be easy. Without hesitation though, they scrapped their first try and re-welded the entire hose reel frame how I wanted it and then sent more pictures. Since I have received the completed rig, (which they did a terrific job of crating up to avoid damage in shipment), I have been super pleased with everything. There was one thing I had to mess with on the rig when I got it, which wasnt even Sprayer Depots fault, but they felt bad about it, so they sent me about $200 worth of parts for no charge! I will definitely be hiring Sprayer Depot to build all of my future spray rigs, because I am a huge fan of this kind of customer service. I hope they are in business for decades to come and they will be with the level of service theyre delivering in 2020. - Randy Clark
I assemble my own spray rigs. I have been a chemical applicator for many years and also build custom spray rigs for other people. I just deleted several thousands of dollars in product from my cart. This is why:I had a simple question as to the size of thread to a cap for a spray tip. I had to rephrase my question several times and it was still unanswered. When I asked for a straight forward answer the employee started an argument through e-mail. Simply for being straightforward, the employee stated I was the problem, and went on a rant about his/her humanity, feelings, and having to work overtime. The employee then instructed me (and every one I do business with) to do business elsewhere, and gave me the names of the companies competition. The employee did not have sufficient knowledge of the product being sold. A huge part of business is dealing with people and resolving issues. You may not like the person, but you should do your best to resolve issues and deal with people. The employee I interacted with made it clear that this company has no work ethics. Because of the over sensitivity and the e-mail drama, I greatly question the mental and emotional stability of this companies employees.
Great place to purchase your pressure washing and other spray equipment. Great prices and friendly staff, had an issue with a Memorial Day discount not being applied and General Manager Brandon corrected immediately and went further to make me happy about the transaction. Customer for life. Highly recommend
These guys have what others lack. They care! Their customer service is fantastic. Speed of shipment is really good. Invoicing is accurate. Quality of product is good. Brandon has been my guy! Highly recommend!
I found Sprayer Depot online a few years ago and have nothing but awesome things to say about this company. The customer service we receive is incredible. You send an email or leave a message they call you back immediately which is rare these days. Invoicing receipts are sent to me when I purchase and they go out of their way to take great care of us. We feel like they really care about doing to right thing and treating the customer right. I highly suggest them and they are our go to for the majority of our business needs. Shout out to Brandon at Extension 202. Hes the man getting it done for us. Thank you Brandon!
I’ve been doing business with Brandon and Sprayer Depot for almost 10 years now and can’t think of one bad thing to say about anyone at this company. 5 star products and customer service every time I call. Keep up the great work guys!
Learned a lot at this place . Worked here for a couple years and it was great. Still love all of my old coworkers
In our experience with Sprayer Depot over the past 10 years of doing business, we highly recommend this company.Quality products and excellent service are most definitely their strong suits.We highly recommend Sprayer Depot!PWM
Sprayer depot always gets me taken care of. Highly recommend. Great support and fast response.
I found these guys through googling sprayer parts. I emailed several companies with a specific question and Justin at Sprayer Depot was the first to respond (hence why they got my business). I originally just wanted a sprayer bypass but I ended up asking justin to design a new system for my sprayer. He got me everything I need, then took a picture of how it should go together for me. He responded quickly to every email and was tremendously helpful. He shipped everything that day and I received it the next day with no shipping cost (I live in Florida). Sprayer depot prices were also some of the cheapest I found. Awesome experience. Thanks!
Top notch customer service. Brandon is great to work with. Highly recommend
I dealt with Brandon and cannot say enough about his attention to detail, answering questions, and going above and beyond! Wonderful company to do business with and helpful with any questions and/or issues!
Sprayer Depot was an extreme pleasure to work with. The professionalism and customer service are considerable attributes and will serve Sprayer Depot customers well. The product I ordered was back ordered and Sprayer Depot reached back out and offered another product even though it was a little more expensive without any additional cost. AWESOMEI That truly demonstrates Sprayer Depot putting the customer first. Thank you spray depot I look forward to doing business with you in the future.
Great company to work with. So far, I have only ordered online from them (some day I will visit their store as I live in Jacksonville). I just have to say, they have great customer service and fast shipping! Brandon will keep you updated and is very knowledgeable . Thanks Sprayer Depot!
As a professional in the turf industry I have found a home for my parts and equipment for spraying and turf application needs. I dont even begin to even search on Amazon for parts anymore. Customer service is out of this world, and the website is so easy to navigate and find what you need. Its a one stop shop for anything you are looking for if you use a commercial sprayer. Best prices and shipping is fast.
I bought a sprayer from Sprayer Depot. Inexpensive. Worked great. But 2 years later the pressure went down. No one in my area would touch it. I called Sprayer Depot tech support and left a message. Evodio returned my call promptly, and talked me into replacing a few parts rather than purchasing a new sprayer or even regulator. I am not a mechanic. Evodio took his time and walked me through it. I followed his clear instructions, and a short while later, my sprayer works great. Thank you, Evodio and Sprayer Depot. What do you think? Evodio deserves a raise, and right before Christmas!
Good prices great customer service and excellent communication.
The only place that I will shop for any of my sprayer needs. Pumps, tanks, hoses, fittings, and the best customer service from Brandon Grossman. He always goes out of his way to make sure I have everything I need to complete a project. I dont even bother to ask prices any more. I know that he always has my best interests in mind. Brandon is my sprayer hero!
I own a pest Control company in South Florida and have been using sprayer depot since I opened.Their customer service is great, very fast and communicative. Their prices are usually the best, and they have expert staff that can help you with complex equipment issues.Kudos to all the staff here!
These guys are easy to work with. I ordered a 1 gallon b&G from them and they shipped it right away . I will definitely order from them again!
Staff is very customer focused and their communication is second to none!
Great place to buy all your equipment and they are very knowledgeable and everything they sell.Thank you. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Brandon and the whole team at Sprayer Depot are our go to for our lawn care business. Great communication and knowledge goes well with their excellent pricing and shipping!!
Evotio was very helpful in facilitating a pump replacement. Kudos to him and his staff for great service. Ive found my go-to place for sprayer related sales and service and will recommend any time I have the opportunity.
My experience with Sprayer Depot was very positive. It started with Brandon doing a great job of answering a question I had pre-sale on a Hannay hose reel. What really sold me though was how helpful Brandon was when it came to addressing a manufacturing defect in the hose reel. He went above and beyond to do everything in his power to make it right on his end. It was absolute the kind of customer service you always hope for and seldom get. I would definitely recommend Sprayer Depot to a friend. The customer service was top self and the shipping was super prompt. I will go back to them for these sort of products.
Top notch company and excellent service! I only wish their store were closer to me! Still cant complain about next day deliveries on any parts I need to keep my business running!
We ordered a Udor Zeta pump 6 months ago. On the web site the description claimed that it came with the gear reduction, and that it could handle 4% SH. When it arrived there was no gear reduction and 2 of the gaskets were torn. They said that the gear reduction was a mistake and I had to pay an additional $400. Because I was short on time I was forced to make my own gaskets. We only ran a maximum of 4% SH through the pump and rinsed it out daily. After 4 months I had to replace a manifold. After 5 months I had to replace another manifold. Now at 6 months I am replacing the diaphragm. I ordered the parts for 1 day air and they failed to tell me that its a possibility that the gaskets that hold the diaphragm in may be bad. Now I have to 1 day air those parts at another $36 1 day air freight charge. Sick of dealing with this issue.
Ordered a few times from this company.. always arrives in really rough shape. Engine came with a dented gas can and metal flakes in it. Pump and engine combo came in box in really rough condition with the fluids leaking all over the place and upside down. They also jammed other parts I ordered in same box as engine and pump. Needless to say the parts broke . They offered to repair the equipment and said they were working on how things are shipped. The next couple times I ordered everything came nice and quick and their prices are always the best .
Ordered a set of nozzle bodies that showed that they were in stock and as the website says guaranteed to ship the same day. Waited a week without the order showing up and when I call to see where the order is, they havent even arrived at Sprayer Depot yet and they werent in stock. The customer service rep asked if someone called me to tell me that they werent in stock which they have not done. This trick may have worked to get one order from me but it will be the last.
It was a pleasure doing business with this company. Very knowledgable, fast, and friendly. The sales manager Brandon was top notch! Thanks for all your help!
Did a great job helping me out with a pressure washer pump and also matched the price
Order elbow for comet p36 was told that it was in stock order on 9/26 was told that I was to receive it next day some how package got miss sorted and call spray depot and they inform me after checking with ups that I should receive on Monday 9/30.. never. Received the package this item is in limbo !! thats not how to run a business after rescheduling customers for the second time and informing them that I cannot reschedule them until I receive the part in my hand because of all of the miss information received by spray depot. I will not do anymore business with them.
Ordered a stainless steel 1 gal. sprayer. Got off line and received a call with 15 minutes from a CSR from The Sprayer Depot. He informed me of a back-order situation on the item I ordered. I informed him I needed this for a test scheduled in four days. He put me on hold while he physically went to the floor to check on availability of an alternative item. He informed me that they did have a 2 or 3 gallon in stock to ship, if I could not wait for the back-ordered 1 gal item. Great Customer Service!!
Ahhh-mazing!!!! The best service, good price, and they have what I need every time. Justin helps out at the front desk with best customer service Ive had. Very surprised because its rare to find this caliber of company. Thanks guys. Keep it up!!!👍👍P.sI dont normally write reviews but would like other people to know when theres a high quality company around. Been feeling with a lot of sub par type interactions lately so its really refreshing to do business with Sprayer Depot
Best Customer SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Brandon #1 Sales Rep