They wasted no time at all I was in and out and Ryan was extremely helpful and he’s also a really easy person to talk to.
Keith and Ryan best guys I have ever come across. Went to 4 shops before I found them and they make you feel right at home. Service, friendliness, work is just mind blowing. My brother and I will be new customers there zx6r and zx10 have a new home. Thanks guys for everything.
I always bring my bike here to get serviced.
Really great shop and some super cool and honest people there! will definitely be seeing me again, if yall need anything done THE RIGHT WAY THE FIRST TIME give them call or pass by...
Went there for a front tire for my sv650. Really nice people. Very knowledgeable. Great job guys ! Thanks
Very professional and helpful staff, The best shop in central Florida in my opinion. They will go above and beyond to ensure that all customers request are met and exceeded. If your looking to have ANY service done with your motorcycle, Urban Assault Cycles is the place you need to be!
Competitive prices, great work and awesome customer service.Ask for Ryan.
I brought my motorcycle here because the last place I brought it to could not fix the problem and they had it for 3 months. They told me I will have to sell it s scrap. Urban fixed it in a few hours.
This is the best customer service I have ever had from a cycle company. Very friendly and professional staff with high quality of customer service. They really put the meaning of the customer comes first into everything they do. Cycle staff will definitely go the extra mile to understand everything problem or upgrade that you need to have taken care of.A tour of the place was welcoming and shows how much care they really take into each and every bike that comes through. Whether it for a simple oil change or carburetor rebuild to repainting and customizing, they do it all. One stop shop for sure.My kind of people that speak the same lingo of cycles that I do. Extremely knowledgeable and always willing to show what needs to be done and why it needs to be done before work beings.I had a great experience and will be returning for all cycle needs.Thanks!
These guys are awesome. My wife brought her bike in for oil change and leak, and they checked it over. Turns out her breaks were done. Like super done. So they took care of that too without trying to rip anyone off. Especially important because people will take advantage of women.These guys know what customer service is which is rare and refreshing these days. Plus they are passionate about bikes. I wouldnt have anyone else work on a bike. Real talk.
Always friendly and they care of you! I have yet to find a better motorcycle shop!
These guys are a total lifesaver! I called every shop in town and nobody wanted to mount and balance tires for my 81 GS750. Not only did they do the job, but they were super fast and about 1/2 the price of normal dealership rates. Do not hesitate to work with these guys!!!Awesome shop.
Urban Assault Cycles is hands down the best motorcycle shop in Orlando. They go way beyond just seeing what you need and getting it for you. Each employee there gets to know you, and your bike. They all also have great knowledge and passion for bikes. They listen and work with you as best they can in whatever situation you may be in. If youre looking for a shop that you can trust, look no further. These men arent the type to try and pull a fast one on you but actually be honest and get the job done.
Guys helped me out with some questions and finding out what I needed to do to maintain my bike properly. Will be going back.
I love this shop!!! All the mechanics are thoughtful and tedious! They went over my bike looking for the reason I brought it in and when they couldnt duplicate the cause or see what I described they went the extra mile. Thank you all so much!! I highly recommend this shop to anyone on twos!! Great service guys, keep up the outstanding work.
I stopped by the shop today to discuss some service questions I had for my bike. Keith was excellent, knowledgeable and responsive. If you want to shop where the guys truly know their business this is it! Ill be coming here from now on....
Absolutely one of the most chillest guys on the block. Cant compare them to any other mechanics out there due to their experience, knowledge and expertise on not just one but several motorcycles.
Ive been to the shop about 5 times and each time was great. The guys there really love bikes and treat the customer with respect. Ive been to a lot of bike shops but I feel at home when I go there. Thanks for all the help guys!!
Left bike at shop to get running and maintenance, shop didnt start on it until week later. Guy told me estimate cost would be 89$ for diagnosis which was cool. And cost of repairs would cost between $500- $545. Finally finished my bike total costs over 750$. My opinion their pushing dishonesty just to get your business. I wont recommend this shop to anyone!
What a great place. I was on my way but running late when I had a little accident. The guys at UAC waited for me and changed my tire as soon as I got there. They also straightened my handlebars and fixed my exhaust rubbing against my swing arm. Whole thing took maybe 30 minutes at most. Thats how great these guys are. Great shop with great people. My bike wont go anywhere else.
Says on the site open on Saturday till 5. Been calling them all day for an estimate on my bike getting some repairs but no answer any of the 8 times I called so I stopped by at 4 after work figuring they were just busy and no one was there, and on top of that theres no answering machine to leave a message to get a call back. Wanted to go to them cause I heard they were great from a co worker but now Im not sure I want to.
Great honest guys that are more then willing to help with anything bike wise. I had my rear tire changed and chain tightened in less then 30 minutes quick and helpful for sure
A++ service and staff. Super friendly and very knowledgeable. The do everything from restorations to race bikes. Hands down the best shop in orlando and the only shop I let touch my bike.
After receiving my bike back from these folks I just cant say enough good things about them. From the moment I stepped foot inside the door to the moment I picked my newly serviced bike back up. Everyone there was beyond friendly and kind which made the whole process even more enjoyable. When I picked my bike up, Keith (the owner), and I talked for a bit about bikes and safety and what not which made me feel good that they are looking out for you and your safety; along with your bike. I had new tires, spark plugs, coolant, and brake fluid all replaced with my service and had it back within 4 days, which makes an impatient person like me very happy! Everything looks and runs flawlessly and the pricing was definitely reasonable. If I have any other work that needs to be done I know exactly where Ill be going again without a doubt.
Only place to touch my bikes. Never have to worry if It was done right. No extra charges or surprises. If you dont go to urban youre only cheating yourself.
Ive been going to Keith for years for service on my bike. Always has a positive attitude, has competitive pricing, and very competent as well as his mechanics. Highly recommended alternative compared to the dealership.
Quality service with quality parts. Id recommend to anyone on two wheels. Ride safe.
Keith and the guys at Urban are awesome! Got my mx bike up and riding. They explained everything and gave suggestions. Great group of guys who care about their customers and passionate about what they do!
This is the best shop around! Amazing staff to talk with and even better work. This is the only place that I trust to keep my bike running right.
They will answer your call but will not take you in. Instead they will say we will call you back but they never do. This cycle, no pun intended will repeat. They are too busy and need to add more help.
Keith has treated me well for over two years now. Great service..great mechanics here. Just wanted to say thank you
Wanted to thank these guys a bunchI brought my kawasaki in today and I didnt have much money. Referred by my buddys in lake county riders. Brought bike in I didnt have all the money and I left with a new tire and they even hooked me up with exhaust work. Deff coming back for work with these guys. Great customer service and great individuals all around. Thanks guys
Brought my bike in for repairs. Was told they would look at it within the week. It took almost a month to get the estimate. Waited another month and still no parts ordered and never called back my insurance agent. They gave every excuse under the sun and never even took the time to call me once to tell me theyre running behind on work. Waiting that long and having no progress is the reason for this review. I have since picked up my bike and taken it elsewhere.
1) They really came through in a clutch when my bike needed a carb cleaning due to non start and engine cut off while idle or neutral, picking it up.2) Ive now learned that someone in this shop lifted my plate and used it to ride dirty on the 408 racking up tolls which were assigned to me with video clearly showing a different make and model bike.3) There was a large delay in my getting the bike which I own so I was charged a storage fee.. Okay fair.4) They claim with no evidence that their own repair didnt last so when I contacted them the bike wouldnt start and they had to fix it a second time... Demanding full payment for two carb rebuilds and associated parts. My bike was held hostage.. So there appears to be no warranty for the own work.5) Within 2 weeks of paying the 1,100 ransom for a relatively inexpensive issue, the bike was stalling and cutting off in neutral and within 3 weeks would no longer start.Ill let you for your own opinions from my experience.
UAC is the best! The very friendly and knowledgable staff helped salvage my bike after I fell on it and now it looks brand new and at half the cost I thought it would be. Will definitely be going to urban assault for all future repairs and maintenance
Great guys and excellent service,I purchased a rear tire for my zzr,I was in and out in 30 minutes,mounted and balanced
This is a great place to find your self, for what you pay the experience and professionalism is unmatched in Orlando. Ive been coming here since I moved from Chicago and I will go no where else when it comes to my bike being worked on and where I get my gear.U.A.C is the place to go!
Road down from Ohio on my 94 ultra classic . My chain went bad . Called these guys they had everything I needed to get back on the road . Staff was friendly and knowledgeable.
Urban assault cycles is a well oiled machine 5 stars for that shop they made me feel welcomed and comfortable to leave my motorcycle around to be taken care of without a worry in the world, they definitely know what they are doing when it comes to customer service and bikes thank you guys for your help.
I stopped in to get some info for tires and suspension and the staff was very welcoming and helpful got more than I expected, would recommend to anyone ...
Great guys who do quick and awesome work!Highly recommended!
Keith and David have the best customer service! Very knowledgeable & great service!! Go to UAC for all your motorcycle needs.
These guys are very good and very helpful. Go visit them you will definitely be satisfied with their work and professionalism
This is a small shop which allowed them to focus on me as a rider and not just a profit. I will definitely be going to them for any future repairs or replacements.
Best shop hands down! Keith is the nicest guy Ive ever met!
Never does work on time, the 5 star rating is just put up by their friends. Dont trust it. Simple things that could be fixed in a day turns its a week in their shop. Ridiculous!
Awesome guys. Great service. Wont take my bike anywhere else!
They were very good to me Id go back again they took care of my problems and recommended them to my friends
I was told about this shop and glad that I went because they really took care of my baby so I highly recommend this shop to anyone.
Great service. Great environment and people to be aaround. great shop. If I lived in Orlando that would be my goto shop thanks again guys
Waited months for just a battery and oil change. Super-extremely slow. Dont go there unless you have months to waste!!
The experience was awesome, customer service A-1.Thanks Guys. Definitely be back.
Great Service! Great knowledge! Great Prices! No complaints!
BEST SHOP IN FLORIDA HANDS DOWN, QUALITY SERVICE & BEST MECHANICS.
Amazing service, i will be coming here for all of my cbr needs.Most definitely deserve the 5 star ratings.
Guys are mad cool. I was in and out with no hassle. Always my first choice!
Always does amazing work definitely will be coming back also amazing customer service you guys are awesome!!!
Clean shop and nice people that know what they are doing and make you feel like family
Very helpful, very knowledgeable, and down to earth. Great staff!
The workers here stand around all day doing nothing. The lack of communication skills is terrible. Would never recommend to anyone.
Solid dudes who know what they are doing. Yes they are a busy shop, Yes stuff happens but they make it right in the end. I wouldnt take my bike anywhere else
Awesome service great guys if your in central florida come here for your service!
Best shop hands down, best service and great people ya cant beat it!!
This is the best place in orlando to have your bike worked on very helpful and knowledgable.
Brought my ninja 650 in and Keith was able to tell me what was the issue with my chain. Really cool guys, professional and ill definitely be a continuing customer.
Great guys only people I trust to work on my bike
Best shop in florida in my opinion. No other shop treats you with the respect that these guys show you. Never once have i had a bad experience with them these guys have my buisness for life. They go the extra mile to make sure each and every customer leaves satisfied. Keith david and scotty thanks
After being a custom for a year or two, these guys are not mechanics or problem solvers, anybody can just change parts out & not think about how to fix Whats wrong In the first place, they may have been a good shop @ somepoint but like most businesses, the more successful you become, the less you want to do.
These guys are great, great customer service, highly recommend everyone to go and see them!!
Great shop! Very thorough & detail-oriented! Had: 98 FZR600 Have: 10 WR250x both have always come here & came back ready to take on whatever adventure I took them on! A+ 100 Billion Likes !! MOTOGP YAMAHA VR46 & JL99!!
Best customer service out there really down to earth and ensure a pleasant experience great prices and great quality work i will always return for future maintance and repairs really awesome shop
Slowest moving shop ever. Dont bring youre stuff here if you plan on getting it back within the year.
Best Shop in Central Florida Need Work Done Come to Urban Assault Cycles Will get the job DONE!!!
They change the price every time
$375 for fork seal replacement, not a full disassembly, just seal replacement. Work was done properly but for an unnecessarily high price.
Best shop in town awesome work as always
Service was great i found what I wanted when I wanted it.
Great shop. Great guys.
Great guys...
Great place and great help
They on beast mode..... except for the guy behind the counter he straight weirdo mode! 😂😂
I recommend
Awesome shop
Terrible experience
Amazing Service !!!